Ruth's Chris Steak House - Kohala Coast

4.4
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1056 Reviews
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$50 and over
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Steakhouse
We apologize but we are temporarily closed. Visit us at RuthsChris.com for the most up to date information. We look forward to serving you soon.

Welcome to Ruth's Chris Steak House. When you visit Ruth's Chris, you'll soon understand that this is no ordinary restaurant. From the USDA prime steaks, broiled to perfection in a trademark 1800 degree oven and served on a plate heated to 500 degrees, to the expertly executed seafood, island fresh fish, New Orleans inspired appetizers, unforgettable desserts and an award winning wine list, you will find that this is the steakhouse to which others aspire.

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What 1056 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.5
service
4.3
ambience
3.9
value
Noise · Moderate
90% of people would recommend it to a friend
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D
Dadandfamily
San Diego
9 reviews
Dined on March 17, 2020
Overall4food4service5ambience5

How can Ruth’s Chris run out of its signature au gratin potatoes and since when is there gristle in a filet?

LG
vipLeeG
Hawaii
1 review
Dined on March 11, 2020
Overall5food5service5ambience5

Birthday party was wonderful. Brought out special dessert

O
Oichan
Chiba
2 reviews
Dined on March 7, 2020
Overall3food3service4ambience4

Foods were a bit solty. Very expensive.

OT
OpenTable Diner
Hawaii
1 review
Dined on March 4, 2020
Overall5food5service5ambience5

Bryan was a great server, food timing and temperature was excellent. Always a great place to have a special occasion great atmosphere.

D
vipDano
Detroit
41 reviews
Dined on March 1, 2020
Overall5food5service5ambience5

Bryan took exceptional care of us. Wonderful meal and excellent service.

OT
vipOpenTable Diner
New York Area
3 reviews
Dined on February 29, 2020
Overall1food1service5ambience1

Plastic in my Salad— Long hair in my lobster Mac and cheese— never going back

Ruth's Chris Steak House - Kohala Coast
Responded on March 2, 2020

Thank you for bringing your concern to our attention. Please know that we take reports like this very seriously. Please reply with your contact information, including a phone number, to us via direct message so we can speak with you directly and investigate this matter further. Thank you!

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KO
vipelaineKOA
San Francisco
143 reviews
Dined on February 29, 2020
Overall4food4service4ambience4

Ruth Chris is one of the few places on the Kohala Coast that has reliably good food and service.

D
vipDano
Detroit
41 reviews
Dined on February 23, 2020
Overall5food5service5ambience5

Wonderful meal - enjoyed the evening. Gregg was professional and courteous and we appreciated his recommendations.

OT
OpenTable Diner
Austin
3 reviews
Dined on February 22, 2020
Overall5food5service5ambience4

Great food.

OT
OpenTable Diner
1 review
Dined on February 22, 2020
Overall3food4service4ambience3

We were on vacation. As always they did an excellent job.

H
vipHawaii2
Chicago
116 reviews
Dined on February 21, 2020
Overall5food5service5ambience5

Group of 6. Mike was our server and he was amazing! Everyone"s steak was perfect, as were the sides and desserts. Fantastic dinner!

JH
JeffH
San Diego
14 reviews
Dined on February 20, 2020
Overall5food5service5ambience5

Had a wonderful time. Food was delicious and well presented. Oysters Rockefeller were a hit with the table along with the Spicy Shrimp.
We are looking forward to our return visit on Friday.

n
vipnapafoodlover
San Francisco
20 reviews
Dined on February 20, 2020
Overall1food1service5ambience1

We will never return. The service was great and that was the only good thing. The calamari came out and was unbearably chewy, so we sent it back. My husband ordered the bone in New York strip, “a house favorite” for $76, and it came out black and blue (raw) with no sear, as if it had been cooked in an oven. So that went back to the kitchen for more cook time. The presentation of the steak was awful. Served on a tiny plate, in a pool of fat and the plate was splattered and very unappetizing looking. My fish dish was mediocre at best. The sides tasted like they were frozen and reheated. To top it off, the server brings out a plate of strawberries (probably 3 strawberries total, halved) as a closing treat to our meal, how nice right? When the check comes, we see we are charged for this item, which we did not order, and thought it to be a nice gesture on the house. This restaurant completely missed the mark! Unacceptable price tag for the food experience we had.

OT
OpenTable Diner
Sacramento
2 reviews
Dined on February 20, 2020
Overall5food5service5ambience5

We had an amazing meal. The table was located in an area that my guest had the sun in her eyes and had to wear sun glasses during dinner. Other than that it was perfect

OT
OpenTable Diner
1 review
Dined on February 19, 2020
Overall5food5service5ambience5

Good good good. Price a bid high but maybe expected for this part of the island

JM
vipJaneM
New York Area
71 reviews
Dined on February 18, 2020
Overall4food4service4ambience3

Food was consistent for Ruth's Chris. Steaks were great and sides were flavorful. Wine list was pretty good and nice selection by the glass as well. We were expecting a less casual restaurant but a number of patrons were in shorts/t-shirts so was not the more upscale experience we may have been expecting. It's Hawaii so I guess it's more casual but just wanted to note in case people thought this was a fine dining experience. If you want a nice steak this is a good choice.

CS
CathyS
Denver
5 reviews
Dined on February 18, 2020
Overall5food5service4ambience3

The Chilean sea bass was fabulous each of the side dishes can feed 2-3 people. We had the chocolate lava cake for dessert....outstanding!

OT
OpenTable Diner
1 review
Dined on February 17, 2020
Overall3food3service5ambience4

My waitstaff was excellent. My T bone sirloin had a lot of gristle and was essentially inedible. The tenderloin side was great. Sides were great as they always are. Value not so good given meat quality.

Ruth's Chris Steak House - Kohala Coast
Responded on February 20, 2020

We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!

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DB
DianeB
Los Angeles
1 review
Dined on February 16, 2020
Overall5food4service5ambience5

Was one of the best dining experiences I’ve had in a long time on the island; food, service and ambiance. Thank you to our waiter Thomas for being just a the right level of attention without overdoing it! Thanks to him, chef, and all!

SM
SherriM
1 review
Dined on February 15, 2020
Overall1food2service2ambience1

This Ruth's Chris does not hold up to the high quality standard that most Ruth's Chris restaurants offer. Waiter did not know what wines to recommend based on dinner selections, steak came out overcooked, ambiance was old and tired, overall experience was disappointing.

OT
OpenTable Diner
Hawaii
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

Great night! Great dinner!

DE
DaveE
Atlanta
4 reviews
Dined on February 13, 2020
Overall5food5service5ambience4

Ruth’s Chris has become a habit of ours while on vacation. We visited the Maui location two years ago, and now this one, and it didn’t disappoint. The service and the food were right on the spot, without anything being over the top or pretentious. Another solid experience.

8
vip808foodie
Hawaii
5 reviews
Dined on February 13, 2020
Overall4food5service2ambience4

Food was good as usual. Servers were friendly and polite but somewhat inattentive. (No bread dishes, didn’t bring a new plate for sharing vegetable side dishes)

P
vipPiggies2
Hawaii
16 reviews
Dined on February 13, 2020
Overall5food5service5ambience5

Great steaks. We had bone-in filets and they were spectacularly good. The sides were very good. They were happy to split a Caesar salad for us. We have been eating a more plant forward diet, feeling great from that, but this was a treat and it was wonderful. Definitely pricey. We have gone to Ruth’s Chris about once a year for a couple years. Plan to continue this tradition.

FC
vipFCFC
Sacramento
28 reviews
Dined on February 12, 2020
Overall5food5service5ambience5

Eric Parisini went out of his way to make sure we had a wonderful dinner tonight. We dine at Ruth’s Chris fairly often. The food is consistent from restaurant to restaurant. Eric’s attention to excellence made this experience stand out

LB
vipLoisB
San Francisco
69 reviews
Dined on February 11, 2020
Overall5food5service5ambience5

As always, RC is a fantastic dining experience. We were happy to find a RC on the Big Island during our stay. The food was excellent, prepared just right, our waiter was on top of our needs and made our dinner very special. I have a pepper allergy and it’s in my notes. Everyone who served us knew about it and discussed it with the chef. Thank you everyone for making our dinner GREAT.

JH
JacquelineH
Los Angeles
21 reviews
Dined on February 10, 2020
Overall4food4service4ambience4

We were happy that we were able to get reservations. The staff were pleasant and helpful. My steak was not medium rare, as ordered but our waiter insisted on making me another one, it was delicious. Overall. We had a pleasant dining experience and would be happy to return when visiting here again.

P
vipPatolsen2
San Francisco
34 reviews
Dined on February 5, 2020
Overall2food1service4ambience3

The steaks were poorly prepared...one way overcooked (sent back) and one undercooked (I sliced it and finished cooking it on my plate) The baked potato was stale, hot on the outside but cold enough on the inside that the block of butter never melted. The spinach was cool to the touch. Everything lacked flavor and nothing tasted fresh. Our server, Lisa, was lovely throughout, she made the evening for us.

For the prices they charge the food should be fantastic. We thought “Ruth’s Chris” would be a sure thing as we have never had a bad meal at any one of them anywhere. Wrong. We’ll never return to this one.

Ruth's Chris Steak House - Kohala Coast
Responded on February 13, 2020

We sincerely apologize not everyone's steak arrived perfectly prepared. Would you please consider sending us an private message about this? We would welcome the chance to make things better. Please reply to us directly with your contact information, including a phone number. Thank you!

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AT
vipATL8
Minneapolis
14 reviews
Dined on January 26, 2020
Overall3food4service2ambience3

The service was so slow, it took 30 minutes to get our first cocktail. Waitress was super distracted.
Booth smelled like sour rags. Food was very good when it finally arrived.

AB
AndeeB
Seattle
1 review
Dined on January 22, 2020
Overall5food5service5ambience4

As always the food is fabulous, and more than we can eat in an evening. I recommend ordering the Specials that are served if you order by 6pm. The waiters are attentive and going there is always our choice for a special evening out.

n
ninjastyle
San Francisco
2 reviews
Dined on January 21, 2020
Overall5food5service5ambience5

Fabulous! Our waiter was great and food was delicious!

SH
vipScottH
Nashville
5 reviews
Dined on January 17, 2020
Overall2food2service4ambience2

I was very disappointed with the ambiance and the steak that I had! The service and our friends still made it an enjoyable evening. We will not be returning!

F
vipFoodie2020
San Francisco
107 reviews
Dined on January 12, 2020
Overall5food5service5ambience5

Excellent!!

Report
n
vipnancyh
Philadelphia
26 reviews
Dined on January 12, 2020
Overall5food5service5ambience5

Erin Melissa Tiffany are great
Perfect Manhattan
Thomas is too pushy
Dinner was outstanding
Tower full of goodies from the sea
Ribeye perfect
Mahi just right
Crab claws/legs filling
Broccoli and asparagus great
House special coffee delicious

RA
vipRobertA
Jackson Hole
6 reviews
Dined on January 11, 2020
Overall4food3service4ambience4

Steaks were overcooked, lobster was dry and tough. First time in forever going to Chris that we did NOT have sizzling plates and steaks. Overall the worst meal I have ever had in the 50+ times I have been to Ruth Chris. The manager was helpful however definitely felt some passive aggressive BS from the waiter. Which was icing on the cake.

R
Rigo619
San Diego
2 reviews
Dined on January 9, 2020
Overall2food2service2ambience2

Looks like a visit to the Maui or San Diego Ruth Chris is needed. The experience lacked the elegance of Ruth Chris, service was subpar-no run down of specialty plates/ dishes- waitress was arguing with the table across from us-
Meal- our appetizer was seared ahi- really overcooked and white- ate all of it since it took such a long time to get (starving)
Brussels sprouts really oily- wasn’t cool at all
I really hope next time we visit will be different.
Thank you and please take this as constructive criticism only- no offense

Ruth's Chris Steak House - Kohala Coast
Responded on January 15, 2020

We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!

Report
M
vipMichael55
Sacramento
12 reviews
Dined on January 9, 2020
Overall4food4service4ambience4

This is to be our last visit. Hostess tries to seat us at a table next to the bussing station then seats us in the middle of loud children claiming no other tables available.
It takes an hour to get your steak that is overcooked.
Not worth the $$$$.

KP
vipKarinaP
Los Angeles
5 reviews
Dined on January 9, 2020
Overall1food1service1ambience1

Horrible horrible horrible. Never been so disappointed in my life. Also have never walked out of a restaurant in my life !

Ruth's Chris Steak House - Kohala Coast
Responded on January 14, 2020

Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including a phone number so that we can reach out to you directly. Thank you!

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OT
OpenTable Diner
Seattle
3 reviews
Dined on January 5, 2020
Overall2food2service4ambience4

Steak was cold to the touch. Waitresses response was “I’ll get that put onto a 900 degree plate for you”. I’m not crazy about cooking steaks on plates. It made it very greasy and had the reheated taste too it. Crab cake didn’t taste fresh either. Almost tasted like imitation crab. Scalloped potatoes were amazing. Pretty bummed. We were looking forward to an amazing steak.

Ruth's Chris Steak House - Kohala Coast
Responded on January 7, 2020

Thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. Please reply to us directly with your contact information, including a phone number so we may speak with you further regarding this experience.

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j
josephs
Hawaii
1 review
Dined on January 5, 2020
Overall5food5service4ambience4

We tried another Ruth's Chris on Maui a couple of years ago and were disappointed in quality of cooking. and would not go back there. The Kohala Coast location lived up to the very high expectations that we have, having frequently gone to Ruth's Chris in Baltimore for special occasions years ago. In fact, our experience this time was the best ever at a Ruth's Chris. A lovely birthday present- keep up the good work!

FAQs

Ruth's Chris Steak House - Kohala Coast does offer delivery in partnership with Postmates. Ruth's Chris Steak House - Kohala Coast also offers takeout which you can order by calling the restaurant at (808) 887-0800.

Ruth's Chris Steak House - Kohala Coast is rated 4.4 stars by 1056 OpenTable diners.

Ruth's Chris Steak House - Kohala Coast does offer gift cards which you can purchase here https://www.ruthschris.com/giftcards/?utm_source=OT&utm_medium=online&utm_campaign=flashsale.

You can book this restaurant by choosing the date, time and party size.