Ruth's Chris Steak House - Knoxville

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1. t

   tointn1565

   E. Tennessee

   34 reviews

   vip
   5.0

   34 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   We had my grandparents 60th anniversary there last night and it couldn’t have been more wonderful! Jacob was amazing and took such good care of us, he is the best server we have ever had! We will definitely be back. Thank you for making it so special!

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2. OT

   OpenTable Diner

   Atlanta

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   College Graduation

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3. ME

   MiryanaE

   Nashville

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   overall4food4service5ambience5

   Graduation celebration. Recommend the Ribeye or sirloin.

   Report
4. OT

   OpenTable Diner

   San Francisco

   4 reviews

   vip
   2.0

   4 reviews

   Dined 3 days ago

   overall2food2service1ambience2

   This experience was laughably terrible, & I hope to save anyone familiar with the typical RC experience from expecting the same here. It was our son’s college graduation dinner, & We’ve dined at several RC’s and always had a wonderful experience. This was more like an Outback Steakhouse level of refinement with a Ruth’s Chris price tag. We waited almost 20 min for our reservation, & once seated, placed at the far end of the outdoor patio on iron chairs w/out any cushion. Not bad for a drink, but not a 2 hour experience. Our server came and gave us a 3-min spiel letting us know we were at the “worlds largest Ruth’s Chris” and warning us the plates would come out at 500 degrees-this was her letting us know not to say she didn’t tell us so- she’s not responsible for burned fingers or forearms. Ok. We brought a bottle of vintage champagne & ordered a couple drinks with the intention of having a toast & then ordering a bottle of wine- waited another 30 minutes for drinks & champagne glasses. When they came out, they were dripping wet & hot from the dishwasher. Our server opened the bottle and exploded the cork- bubbles streaming all over the side and down onto the table. Salads were good, lobster bisque was watery and thin. For $59, you’d expect your filet to be quality, or at the very least, edible. Nope. The au gratin potatoes were uncooked rocks floating in cheese, the lobster Mac and Cheese was utterly flavorless, and the mashed potatoes just blah. The only delicious item on the table was the sweet potato casserole, & even that needed to have about a 1/2 inch less sugar coat. When the entrees arrived, the server asst knocked three shrimp off my son’s platter and they landed on the tray. He left, we thought to get more shrimp- nope. He came back w/2 forks and tried to tong them onto his plate, dropping them onto the tray multiple times. Son declined - no offer, apology or recovery at all. Just all in all bad, definitely not worth $800 for 6 ppl. Save your money

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5. OT

   OpenTable Diner

   San Francisco

   7 reviews

   vip
   5.0

   7 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Great food and great service

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6. KW

   KenW

   Atlanta

   2 reviews

   vip
   5.0

   2 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Chris made our special dinner that much more special.

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7. TN

   TimothyN

   Atlanta

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Great place to celebrate graduation!

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8. SM

   ShaheM

   Tampa

   1 review

   2.0

   1 review

   Dined 4 days ago

   overall2food5service1ambience3

   We ordered appetizer, salad, steak and side of broccoli. Appetizer and salad were served together rathe than one after the other. We weren't done with the salad when they rushed the steak to the table. Timing of the entire dinner was off. They had everything at the table within 20 minutes. There was no time to enjoy our drinks and appetizers before everything else showed up at the table. Waitress asked if she could hold the stake for a while. Not sure how she planned to do it. Was she just going to leave it on the tray until we were done with our salad? While the steak got cold? Completely unacceptable.

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9. OT

   OpenTable Diner

   New York Area

   7 reviews

   vip
   1.0

   7 reviews

   Dined on May 16, 2022

   overall1food1service5ambience5

   Have been to this location several times, always excellent. First let me say Megan and her trainee were excellent! We ordered 3 steaks. Ribeye (medium), filet (medium rare) and another filet (medium). The ribeye and filet/shrimp came out well done. Very well done. They took back steaks and the ribeye came back raw/ but very burnt on outside, I think this was probably from trying to get it back out to us as quickly as possible. It was a fail. The filet/shrimp was more medium to medium well. Unfortunately, our sides were all cold by the time the steaks came out for the second time. The ribeye was just not edible. The manger was nice enough to refund the full price and was apologetic. I’m chalking this up to a bad night for the chef and perhaps labor shortage. Again, Megan and trainee were very apologetic and you could tell she wasn’t happy it was taking so long to have second attempt delivered. Overall very disappointed as we were celebrating 2 birthdays but it is what it is.

   Ruth's Chris Steak House - KnoxvilleResponded 6 days ago

   Thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. We appreciate you bringing this to our attention.

   Report
10. RW

    RandyW

    1 review

    5.0

    1 review

    Dined on May 16, 2022

    overall5food5service5ambience5

    Can’t say enough good about our dining experience. We were celebrating our 46th wedding anniversary and we were treated as royalty. The good was fantastic and over plentiful. The service could not have been better down to the young man that packaged our left overs for carry home. Highly recommend Ruth Chris Knoxville as an eating experience.

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11. HH

    HollyH

    E. Tennessee

    2 reviews

    4.0

    2 reviews

    Dined on May 14, 2022

    overall4food5service5ambience4

    Service was great, steak was good. Sea Bass was a tad too much garlic and the flourless Chocolate cake was a good choice for finishing the meal. Hard pass on the espresso martini next time. To strong but the Rasberry Cosmo was a great choice.

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12. k

    karag

    Tallahassee

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    Great steak, great wine, great service. It was a lovely, lovely evening.

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13. RD

    RichardD

    1 review

    4.0

    1 review

    Dined on May 13, 2022

    overall4food3service4ambience4

    Overall expected. Surprised by tax Over 17% b4 tip

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14. CM

    CalebM

    Las Vegas

    3 reviews

    vip
    5.0

    3 reviews

    Dined on May 10, 2022

    overall5food5service5ambience5

    Excellent as always!

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15. OT

    OpenTable Diner

    Charleston

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food5service5ambience5

    Mother’s Day celebration for two busy moms!

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16. TW

    TomW

    E. Tennessee

    4 reviews

    5.0

    4 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Mother’s Day evening. My wife loved it. She had some of the best cooked sea bass she’s ever had. I had the filet and it may have been cooked better than I have ever eaten. Overall, an awesome experience.

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17. OT

    OpenTable Diner

    Charleston

    3 reviews

    5.0

    3 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    My husband and I took my parents and little sister out for Mother’s Day. Everything from beginning to end was wonderful!

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18. KB

    KimB

    Atlanta

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Mother’s Day dinner, Chris was our waiter and he was outstanding!!! Just outstanding!!

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19. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Staff recommended patio after I booked table for 2 and then needed to expand to four adults and two children. Very helpful! A great Mother’s Day experience at Ruth’s Chris.

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20. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Great Mother’s Day dinner. Great food, good service, very busy so the volume was a bit louder than normal for a 5pm but it’s to be expected with the holiday.

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21. SK

    StevenK

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service4ambience5

    Food was plentiful and the meal stayed hot.

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22. OT

    OpenTable Diner

    Charleston

    5 reviews

    5.0

    5 reviews

    Dined on April 28, 2022

    overall5food5service5ambience5

    Early Mother’s Day celebration and we had a great time! Food and service was superb! You just can’t go wrong with their delicious salads, steaks, sides and dessert!

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23. C

    Celebration

    Chicago

    7 reviews

    5.0

    7 reviews

    Dined on April 27, 2022

    overall5food5service5ambience5

    As usual all was great. However, there was a table of 8 next to our table for 2 that was very loud and inconsiderate of the other patrons. They were "youngish" (+25) and started loud and progressed as the wine increased. They were certainly old enough to have better behavior at such an upscale locale. Other tables were noticeably irritated as well. On our next visits we will request a table in a more quiet/secluded area. This was our 54th anniversary and we are routine diners. Thnak you.

    Report
24. S

    johnfromSevierville

    E. Tennessee

    8 reviews

    5.0

    8 reviews

    Dined on April 26, 2022

    overall5food5service5ambience5

    the entire staff here is always friendly, helpful and knowledgeable. they bend over backward to make sure your dining experience is always perfect! we will continue to go to Ruths Chris whenever we can! cheers

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25. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on April 26, 2022

    overall4food3service5ambience5

    We ordered the 40 oz Tomahawk steak for a special occasion and were disappointed because it had a lot of gristle in it. For a $139 steak, I feel it should have been higher quality.

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26. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on April 22, 2022

    overall1food1service2ambience5

    Waiter was too Chatty and inappropriate. Embarrassing myself and employee. Steak was grainy. Atmosphere was very nice.

    Ruth's Chris Steak House - KnoxvilleResponded on April 24, 2022

    Hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruth’s Chris name, we take those assertions seriously. We appreciate you bringing your concerns to our attention..

    Report
27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 18, 2022

    overall5food5service5ambience4

    Good overall. Drinks were disappointing no large ice cubes for the bourbon so it just turned into a watered down mess very quickly. Also no cherry in the old fashion. I expect better for a place of this caliber.

    Report
28. TH

    THincR

    Seattle

    41 reviews

    3.0

    41 reviews

    Dined on April 18, 2022

    overall3food5service3ambience4

    We've always had a great experience at Ruth's Chris Knoxville, but this time was a bit disappointing. While staff and management did a great job being flexible with our needs (I tipped 20% in recognition of this important fact), the food was not prepared as we had hopped. My steak was under cooked to my request (although I didn't complain because I feel it would have been disruptive to the group experience). Additionally, the delivery of the food seemed slow, and I suspect it may have been a result of a staffing issue....Our wait person seemed to be serving more than the usual number of tables. All this said, the experience wasn't "horrible" but it was up to the expectation that we normally have for this outstanding restaurant. We think it may have been a one-time thing so we will definitley be back and definitely recommend it to friends.

    Report
29. KM

    KaylaM

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience5

    Awesome as always, sat outside and view was unbelievable!

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30. J

    christineJ

    Orlando

    6 reviews

    vip
    5.0

    6 reviews

    Dined on April 17, 2022

    overall5food5service5ambience5

    Great service

    Report
31. OT

    OpenTable Diner

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined on April 16, 2022

    overall5food5service5ambience5

    My husband and I celebrated our 3rd wedding anniversary here and it did not disappoint! By far our favorite Ruth’s Chris location!!

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32. OT

    OpenTable Diner

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience5

    The service and food was great. Our server Jason was really awesome.

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33. OT

    OpenTable Diner

    Cincinnati

    11 reviews

    vip
    5.0

    11 reviews

    Dined on April 15, 2022

    overall5food5service5ambience5

    40th anniversary dinner could not have been nicer.

    Report
34. WB

    WayneB

    Miami

    2 reviews

    5.0

    2 reviews

    Dined on April 10, 2022

    overall5food5service5ambience5

    Great food and great service. Lucas was fantastic!

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35. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on April 10, 2022

    overall5food5service5ambience5

    Great experience and food was delicious!

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36. OT

    OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on April 9, 2022

    overall5food5service5ambience5

    Delicious all around. Porterhouse prepared perfectly—daughter had filet which she said wasn’t as pink as she’d like but tasted great. Tasty drinks and desserts too. Carpaccio app excellent.

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37. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 9, 2022

    overall4food3service5ambience4

    Went to Wedding reception

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38. B

    Bryce

    Jacksonville

    3 reviews

    5.0

    3 reviews

    Dined on April 8, 2022

    overall5food5service5ambience5

    Very nice evening at Ruth’s Chris. The lead server Chris and all of the other staff who assisted were outstanding.

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39. OT

    OpenTable Diner

    Denver

    3 reviews

    5.0

    3 reviews

    Dined on April 8, 2022

    overall5food5service5ambience5

    Great service. Great food

    Report
40. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 8, 2022

    overall4food4service5ambience5

    This is a very nice location. We where sat with a river view. The service Lucus provided was excellent, just what you want at Ruth’s Chris. My husband ordered the bone in rib-eye and it was excellent!!! I had the crab cakes and mashed potatoes and both where tasty. For dessert we had expresso martini’s and they where a perfect complaint to an great dinner.Thanks for a memorable dinner.

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