Ruth's Chris Steak House - DoubleTree Jacksonville

4.8
2119 Reviews
$31 to $50
Steakhouse
Now Open: We look forward to serving you soon.

Ruth's Chris Steak House in Jacksonville, FL serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth’s Chris’ genuine hospitality. So whether you’re a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested for Main Dining Room. All Lounge dining and Happy Hour please call the restaurant to reserve your table. Private dining and offsite catering may be arranged.

Support Ruth's Chris Steak House - DoubleTree Jacksonville during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 2119 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.8
food
4.8
service
4.7
ambience
4.5
value
Noise · Moderate
94% of people would recommend it to a friend
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JW
JenniferW
1 review
Dined 2 days ago
Overall5food5service5ambience5

Les was the best server I have ever had. Great water view dining

DS
DennisS
Jacksonville
2 reviews
Dined 3 days ago
Overall5food5service5ambience5

Anniversary

CC
vipColinC
Jacksonville
8 reviews
Dined 3 days ago
Overall4food4service3ambience4

Very small wine list selection and not good ones
Waiter was arrogant and unfriendly

w
vipwcvisit
Jacksonville
22 reviews
Dined 5 days ago
Overall5food5service5ambience4

Les is a great server. Very attentive and personable.

j
jeffw
Orlando
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

Great food and excellent service.

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall5food5service5ambience5

I took my mother to celebrate her birthday today and the experience was amazing from start to finish. The staff really cater to the customer and the atmosphere is wonderful. 10/10 will definitely be coming again!!!

JA
JadeAriel
Jacksonville
4 reviews
Dined 6 days ago
Overall3food4service1ambience5

My sister, my cousin and myself went to dinner on Friday, April 16,2021. We had Chad as our waiter, he was moving entirely to slow. We literally watched three tables around us come in after us and left way before us. He took forever to take our order, forever to bring my drinks from the bar, I was literally fed up with him by the end of the night. My little sister who is also 8 months pregnant asked him for our checks at the end and he had the nerve to say be patient. We come to Ruth Chris all the time and I have never been treated the way Chad treated us the other night. The food however was great, the staff in the front was lovely perusal, my first Raspberry Comos' was not as cold as it usually are, probably because he took forever to retrieve it from the bar, but the second one was perfect. I'm not trying to be a grinch, but when I come to Ruth Chris I hold the staff there on a different pedestal then other regular restaurants, but you guys always usually meet or beat my expectations. Hopefully next time I have a better experience, I am hopeful though.

WB
WillieB
Jacksonville
2 reviews
Dined on April 14, 2021
Overall4food5service5ambience3

Chad was an excellent waiter. When we return I will request him to take care of us. Great quality on the food also..

OT
vipOpenTable Diner
Baltimore
6 reviews
Dined on April 10, 2021
Overall5food5service5ambience5

Anniversary-dessert on the house!! Well done.

L
Lisa
Jacksonville
2 reviews
Dined on April 10, 2021
Overall5food5service5ambience5

Awesome as always!

OT
OpenTable Diner
Los Angeles
1 review
Dined on April 7, 2021
Overall5food5service5ambience5

They were very nice and had amazing customer service

OT
OpenTable Diner
Jacksonville
4 reviews
Dined on April 4, 2021
Overall5food5service5ambience5

It is ALWAYS great at Ruth’s Chris at this location. We go often for night out and special occasions, and it is consistently terrific!

SL
ShawnaL
Jacksonville
2 reviews
Dined on April 4, 2021
Overall5food5service5ambience5

This is our go to place for special occasions. The food and service are always spot on. Les took great care of us on Easter.

F
Foodie42
Richmond
3 reviews
Dined on April 2, 2021
Overall5food5service5ambience5

During Covid 19, all of the staff was safe and made us feel welcome. I did not know the difference from my previous experience prior to Covid-19. The staff was top notch and we can’t wait to go back for another visit.

L
vipLisa
Jacksonville
2 reviews
Dined on April 2, 2021
Overall4food5service3ambience5

Chad was an awesome server

OT
OpenTable Diner
1 review
Dined on March 31, 2021
Overall5food5service5ambience5

It was a great date

OT
OpenTable Diner
Jacksonville
2 reviews
Dined on March 30, 2021
Overall5food5service5ambience5

Birthday dinner for myself. Never been here before and wasn't disappointed with the service or meal. Kevin was my waiter and all his recommendations were on point. Highly recommended

OT
OpenTable Diner
Jacksonville
8 reviews
Dined on March 28, 2021
Overall5food5service5ambience5

Great time with perfect food and excellent service. The waiter went well out of his way to ensure everything was perfect.

AJ
AlexanderJ
Jacksonville
11 reviews
Dined on March 26, 2021
Overall5food5service5ambience5

Food was excellent and delicious had a wonderful time

j
jfred
Jacksonville
14 reviews
Dined on March 25, 2021
Overall5food5service5ambience4

Great service . Great deal on the cowboy ribeye dinner for two !

BW
BilWil
1 review
Dined on March 25, 2021
Overall5food5service5ambience5

The food was very good. Our waiter, Rick, was friendly and helpful. He was attentive without being a nuisance. We had a wonderful evening and will go back.

KE
vipKimEatsBaltimore
Baltimore
17 reviews
Dined on March 21, 2021
Overall5food5service5ambience5

We sat at the bar and had fantastic food and service! We really enjoyed our evening and would love to go back if we've ever in the area again.

OT
OpenTable Diner
Las Vegas
1 review
Dined on March 21, 2021
Overall5food5service5ambience5

Baker’s Anniversary

WR
vipWeloveRuths
Jacksonville
16 reviews
Dined on March 20, 2021
Overall5food5service5ambience5

Always a great dinner at Ruth's! Wonderful staff, great location and amazing food! Our go to restaurant for a great filet mignon!

OT
OpenTable Diner
Orlando
1 review
Dined on March 16, 2021
Overall5food5service5ambience5

It was our anniversary and I had amazing service!

RN
vipRaymondN
Jacksonville
3 reviews
Dined on March 14, 2021
Overall5food4service5ambience4

Enjoyed our visit very much. Food and service were above and beyond expectations.

OT
OpenTable Diner
Jacksonville
1 review
Dined on March 14, 2021
Overall5food5service5ambience5

The service was great and the food never disappoints!

R
vipRobert1
Jacksonville
138 reviews
Dined on March 13, 2021
Overall4food4service5ambience4

Food and wine was good, but expensive. Service was very good.

OT
OpenTable Diner
1 review
Dined on March 9, 2021
Overall5food5service5ambience5

Birthday celebration

PS
vipPattyS
Jacksonville
3 reviews
Dined on March 9, 2021
Overall5food5service5ambience5

We had a wonderful birthday dinner at Ruth Chris - Jacksonville. Our server Gabe was the most wonderful and attentive server. The whole team went above and beyond to make the birthday celebration special. Thank you

OT
OpenTable Diner
1 review
Dined on March 8, 2021
Overall1food3service1ambience2

My wife and I went to ruth chris for a romantic dinner last night 3/8/21. Went well until the waitress came up, she was very impatient and pushy. I only tipped for the sake of the man bringing out the food. Rude waitress ruined the entire experience for us, in addition to the price of the meal. We will not be dining there again.

Ruth's Chris Steak House - DoubleTree Jacksonville
Responded on March 11, 2021

Many years ago, Ruth Fertel founded our great company based on the most hospitable service and a genuine affection for everyone. When a guest feels that he or she has not received the service that is the hallmark of the Ruth’s Chris name, we take those assertions seriously. Please consider sending us a private message with your contact information, including a phone number. Thank you!

Report
OT
vipOpenTable Diner
Jacksonville
11 reviews
Dined on March 8, 2021
Overall4food5service5ambience5

We had a very nice river view table. As always, the service and food were top notch. Definitely our favorite Ruth’s Chris in this region of Florida.

MD
MDee
Jacksonville
13 reviews
Dined on March 5, 2021
Overall5food5service4ambience5

Best petit filet I've had there in years. Ordered it med-rare instead of my usual medium and it was outstanding. Wish I could say the same about my whiskey-sour cocktail.

OT
OpenTable Diner
Jacksonville
2 reviews
Dined on March 5, 2021
Overall4food5service4ambience5

Our experience was good except for the hostess who really was somewhat rude, impatient and not solution oriented to help us as we were waiting for our friends, the other couple to arrive. We inquired about service at the bar and possibly dining in the bar and were given a different answer than we were given previously when we called earlier that day.
Attitude is everything! When the hostess, who is the first impression of your organization, sets a dismissive and negative tone, it can possibly ruin the entire evening. We would not let that happen, but I’m sure if others are treated the same way, they may not be as forgiving or permissive?
We’ve dined at this location dozens of times, if not more. We hope this is just a “glitch”!

TG
ThomasG
1 review
Dined on February 28, 2021
Overall5food5service5ambience5

First time dining at this Ruth Chris location, I must say that it was a most enjoyable experience, Derek our waiter was terrific.

B
Brittany
1 review
Dined on February 23, 2021
Overall5food5service3ambience5

My server kept asking am I sure when I continued to order more food as if I couldn’t afford it! I am a regular customer and did not appreciate the questioning of my bill. I would appreciate if they mind they business and just bring what I ordered.

IO
ItsOurLife06
Palm Springs
3 reviews
Dined on February 21, 2021
Overall5food5service5ambience5

Kenneth (1014080) was our server and he was wonderful!!!! Always great food and atmosphere.

F
vipFoodcrazy
Jacksonville
3 reviews
Dined on February 21, 2021
Overall5food5service5ambience5

Awesome dinner. Great service. First time out since Covid. Felt very safe.

OT
OpenTable Diner
Jacksonville
4 reviews
Dined on February 18, 2021
Overall5food5service5ambience5

Went for a birthday dinner and we were the last table taken for the night and everyone was so nice even though we were the last ones there. Great Service

DR
vipDavidR
Jacksonville
17 reviews
Dined on February 17, 2021
Overall5food5service5ambience5

Another great dinner at Ruth's Chris Steakhouse.
Great service, food & atmosphere !!

FAQs

You can order delivery directly from Ruth's Chris Steak House - DoubleTree Jacksonville using the Order Online button. Ruth's Chris Steak House - DoubleTree Jacksonville also offers delivery in partnership with Uber Eats. Ruth's Chris Steak House - DoubleTree Jacksonville also offers takeout which you can order by calling the restaurant at (904) 396-6200.

Ruth's Chris Steak House - DoubleTree Jacksonville is rated 4.8 stars by 2119 OpenTable diners.

Ruth's Chris Steak House - DoubleTree Jacksonville does offer gift cards which you can purchase here https://www.ruthschris.com/giftcards/?utm_source=OT&utm_medium=online&utm_campaign=flashsale.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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