Ruth's Chris Steak House - DoubleTree Jacksonville
Ruth's Chris Steak House in Jacksonville, FL serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth’s Chris’ genuine hospitality. So whether you’re a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested and private dining and offsite catering may be arranged.
Menu
Specials
Valentine's Day Special Menus & More
A love like yours calls for more than just one day of celebration. Join Ruth’s for Valentine’s Week and treat yourselves to our multi-course Porterhouse dinner for two or indulge in a decadent classic like Surf & Turf, available February 7-16, 2020.
Saturday, February 15, 2020
Our server Amy was awesome. Had a great experience.
surprisingly busy for a Sunday 630pm. Great view! Chopped salad meh, would not order again, kind of tasteless. 8oz fillet Oscar-style very good perfect med rare. 8oz fillet with 2 lobster tails, bitter-tasting steak meat, really should have sent it back hard to believe it came from the same kitchen, perfect med rare, Good Brussel sprouts dripping in fat, bland fingerling taters drippin in the same fat. Left half my fillet and sides took nothing home! warm and tasty comp bread pudding due to wife birthday. We prefer the Capitol grill.
the food was excellent as usual and the staff could not be more attentive
The wait staff was rushing us to finish and suggested that we gave incorrect of money for the bill . I’ve never experienced anything like this before and we didn’t get our water refilled service was horrid
Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including a phone number so that we can reach out to you directly. Thank you!
1. Service was very poor. 40 minutes before bread was brought to the table. Another five minutes before appetizer and soup was brought.
2. Soup was room temperature cold. Supposed to be hot. Seafood entree was bad. Steak was good.
3. Server forgot to bring items.
We appreciate you writing about your recent visit with us. Guest satisfaction is of the utmost importance to us. We'd like to learn more. Please consider sending us your contact information, including a phone number, so that we may directly address your concerns. Thank you!
Fantastic place to celebrate a birthday!
The food was delicious and Derrick the server was amazing
This is our anniversary spot. Ruth’s never disappoints. 21 years of wonderful food, service and experience. See you next year for sure!
The server was efficient and offered suggestions for our meal. As always, our steaks were cooked to perfection!
Outstanding dinner as always at Ruth's. Can't beat the environment, friendly staff or amazing fillets!
Food was sooo good as always! Service was spot on.
We were there to celebrate my retirement.
Amazing view!!! Great service!
This experience was what you’d expect from a restaurant of this level. The service was excellent, attentive but not over bearing, great interaction with ask at the table. Didn’t miss anything or mess anything up. It was the type of night that makes you want to come back.
Steak cooked to perfection! Attentive waiters. Well worth every penny!
As usual the service is great from the minute you arrive. We brought friends for their experience at Ruth's Chris and they were impressed. The food was excellent and the view of the river wonderful.
Mathew was our sever and did a great job. It was a special occasion we are celebrating a new career path for our son. We all ordered the steak and lobster and it was fantastic!
Celebrating my daughter’s 21st Birthday and the table was decorated with confetti and a personalized card with everyone signature.The waiter Les was Fantastic! Personal,Informantive and very prompt. Thanks for such an Amazing evening!
Definitely going back, outstanding food and service
Great place to celebrate special occasions. Excellent food and service. Expensive but worth it
New Year’s Day birthday party with college football teammates down for the Gator Bowl. Great food, great service and we had a wonderful time. I even got a birthday card signed be the whole restaurant staff! Highly recommend this location.
Good food good service predictable from Ruth’s Chris.
Food was amazing, service was not.
Unfortunately although we had it noted nothing was done regarding our anniversary, no mention, no congratulations nothing!!
WONDERFUL experience!! Nice romantic & professional! Well taken care of by waiters!
Absolutely disasterous. We reserved the largest suite in the Doubletree to be the host of a large party for New Years Eve. We made reservations at Ruth Chris for 10pm anticipating that we would have plenty of time to eat and make our way up to the suite by midnight to watch the fireworks from our balcony. HOWEVER, Ruth Chris overbooked the restaurant and we were not seated until a bit after 11pm. This threw off our entire entourage and the entire night. Not again, lesson learned and we will choose a lot better true 5 star restaurant next time. DO NOT and will never recommend.
Great food
Went New Year's Eve this time....VERY over-packed...But can you blame them for getting the most out of a day?? Love this place though!
Amazing as always! The holiday season is the best time to go. Exceptional service!
As always, Ruth’s Chris was a winner! The steaks were amazing. I asked for a non-alcoholic cocktail and was served a beautiful and tasty virgin cosmos. We’ll be back.
Always love it.
Les is amazing! We had a wonderful dinner!!!
Anniversary
As always, we had a lovely evening. Ben was attentive and professional - good service and good food. RBT
Impeccable meal and service. Just what we expected from Ruth's Chris. We will definitely return!
Fantastic meal as always, They never fail to provided a great meal and dining experience!
Great service great food great ambiance!
Highly recommended!!
The food was great but we were right by the kitchen so there was a lot of traffic and noise by our table. The server was just ok. We had a hard time finding him at times.
The drink I ordered did not live up to it's name, however, I drank it anyway. My waiter appeared to be over-booked. He was scattered everywhere and didn't check back as frequent as he should have. We had to flag him down a couple of times.
The service here has been greatly diminished.
