Ruth's Chris Steak House - DoubleTree Jacksonville

4.6
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1832 Reviews
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$31 to $50
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Steakhouse
Looking for a reservation? Call us at (904) 396-6200 and we will do our best to accommodate you.

Ruth's Chris Steak House in Jacksonville, FL serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth’s Chris’ genuine hospitality. So whether you’re a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested and private dining and offsite catering may be arranged.

Specials

Valentine's Day Special Menus & More

A love like yours calls for more than just one day of celebration. Join Ruth’s for Valentine’s Week and treat yourselves to our multi-course Porterhouse dinner for two or indulge in a decadent classic like Surf & Turf, available February 7-16, 2020.

Saturday, February 15, 2020

What 1832 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.6
service
4.6
ambience
4.3
value
Noise · Moderate
93% of people would recommend it to a friend
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OT
Tampa
1 review
Dined 14 hours ago
Overall5food5service5ambience5

Our server Amy was awesome. Had a great experience.

g
Orlando
18 reviews
Dined 3 days ago
Overall3food3service5ambience5

surprisingly busy for a Sunday 630pm. Great view! Chopped salad meh, would not order again, kind of tasteless. 8oz fillet Oscar-style very good perfect med rare. 8oz fillet with 2 lobster tails, bitter-tasting steak meat, really should have sent it back hard to believe it came from the same kitchen, perfect med rare, Good Brussel sprouts dripping in fat, bland fingerling taters drippin in the same fat. Left half my fillet and sides took nothing home! warm and tasty comp bread pudding due to wife birthday. We prefer the Capitol grill.

MP
Jacksonville
3 reviews
Dined 3 days ago
Overall5food5service5ambience5

the food was excellent as usual and the staff could not be more attentive

OT
Jacksonville
1 review
Dined 7 days ago
Overall3food5service1ambience5

The wait staff was rushing us to finish and suggested that we gave incorrect of money for the bill . I’ve never experienced anything like this before and we didn’t get our water refilled service was horrid

Ruth's Chris Steak House - DoubleTree Jacksonville
Responded 5 days ago

Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including a phone number so that we can reach out to you directly. Thank you!

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OT
Jacksonville
3 reviews
Dined on January 21, 2020
Overall2food3service1ambience3

1. Service was very poor. 40 minutes before bread was brought to the table. Another five minutes before appetizer and soup was brought.

2. Soup was room temperature cold. Supposed to be hot. Seafood entree was bad. Steak was good.

3. Server forgot to bring items.

Ruth's Chris Steak House - DoubleTree Jacksonville
Responded 5 days ago

We appreciate you writing about your recent visit with us. Guest satisfaction is of the utmost importance to us. We'd like to learn more. Please consider sending us your contact information, including a phone number, so that we may directly address your concerns. Thank you!

Report
OT
1 review
Dined on January 21, 2020
Overall5food5service5ambience5

Fantastic place to celebrate a birthday!

OT
Jacksonville
1 review
Dined on January 19, 2020
Overall5food5service5ambience5

The food was delicious and Derrick the server was amazing

OT
Jacksonville
2 reviews
Dined on January 18, 2020
Overall5food5service5ambience5

This is our anniversary spot. Ruth’s never disappoints. 21 years of wonderful food, service and experience. See you next year for sure!

DM
Atlanta
11 reviews
Dined on January 18, 2020
Overall5food5service5ambience5

The server was efficient and offered suggestions for our meal. As always, our steaks were cooked to perfection!

W
Jacksonville
7 reviews
Dined on January 17, 2020
Overall5food5service5ambience5

Outstanding dinner as always at Ruth's. Can't beat the environment, friendly staff or amazing fillets!

OT
1 review
Dined on January 16, 2020
Overall5food5service5ambience5

Food was sooo good as always! Service was spot on.

OT
Washington DC
2 reviews
Dined on January 12, 2020
Overall5food5service5ambience5

We were there to celebrate my retirement.

OT
New York Area
2 reviews
Dined on January 12, 2020
Overall5food5service5ambience5

Amazing view!!! Great service!

RB
Jacksonville
8 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

This experience was what you’d expect from a restaurant of this level. The service was excellent, attentive but not over bearing, great interaction with ask at the table. Didn’t miss anything or mess anything up. It was the type of night that makes you want to come back.

AG
Jacksonville
6 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

Steak cooked to perfection! Attentive waiters. Well worth every penny!

CB
Jacksonville
10 reviews
Dined on January 10, 2020
Overall5food5service5ambience5

As usual the service is great from the minute you arrive. We brought friends for their experience at Ruth's Chris and they were impressed. The food was excellent and the view of the river wonderful.

B
1 review
Dined on January 10, 2020
Overall5food5service5ambience5

Mathew was our sever and did a great job. It was a special occasion we are celebrating a new career path for our son. We all ordered the steak and lobster and it was fantastic!

GU
1 review
Dined on January 9, 2020
Overall5food5service5ambience5

Celebrating my daughter’s 21st Birthday and the table was decorated with confetti and a personalized card with everyone signature.The waiter Les was Fantastic! Personal,Informantive and very prompt. Thanks for such an Amazing evening!

C
London
6 reviews
Dined on January 8, 2020
Overall5food5service5ambience5

Definitely going back, outstanding food and service

VW
Jacksonville
1 review
Dined on January 4, 2020
Overall5food5service5ambience5

Great place to celebrate special occasions. Excellent food and service. Expensive but worth it

BC
Grand Rapids
3 reviews
Dined on January 1, 2020
Overall5food5service5ambience5

New Year’s Day birthday party with college football teammates down for the Gator Bowl. Great food, great service and we had a wonderful time. I even got a birthday card signed be the whole restaurant staff! Highly recommend this location.

O
Las Vegas
12 reviews
Dined on January 1, 2020
Overall5food5service5ambience5

Good food good service predictable from Ruth’s Chris.

OT
New York Area
2 reviews
Dined on January 1, 2020
Overall4food5service2ambience4

Food was amazing, service was not.

t
Jacksonville
16 reviews
Dined on January 1, 2020
Overall5food5service5ambience5

Unfortunately although we had it noted nothing was done regarding our anniversary, no mention, no congratulations nothing!!

OT
Jacksonville
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

WONDERFUL experience!! Nice romantic & professional! Well taken care of by waiters!

B
Jacksonville
4 reviews
Dined on December 31, 2019
Overall1food4service2ambience5

Absolutely disasterous. We reserved the largest suite in the Doubletree to be the host of a large party for New Years Eve. We made reservations at Ruth Chris for 10pm anticipating that we would have plenty of time to eat and make our way up to the suite by midnight to watch the fireworks from our balcony. HOWEVER, Ruth Chris overbooked the restaurant and we were not seated until a bit after 11pm. This threw off our entire entourage and the entire night. Not again, lesson learned and we will choose a lot better true 5 star restaurant next time. DO NOT and will never recommend.

OT
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Great food

MR
1 review
Dined on December 31, 2019
Overall5food5service5ambience3

Went New Year's Eve this time....VERY over-packed...But can you blame them for getting the most out of a day?? Love this place though!

OT
Indiana
3 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

Amazing as always! The holiday season is the best time to go. Exceptional service!

KJ
Jacksonville
11 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

As always, Ruth’s Chris was a winner! The steaks were amazing. I asked for a non-alcoholic cocktail and was served a beautiful and tasty virgin cosmos. We’ll be back.

RL
Jacksonville
50 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

Always love it.

L
Jacksonville
6 reviews
Dined on December 30, 2019
Overall5food5service5ambience5

Les is amazing! We had a wonderful dinner!!!

OT
Jacksonville
1 review
Dined on December 30, 2019
Overall5food5service5ambience4

Anniversary

R
Jacksonville
32 reviews
Dined on December 30, 2019
Overall5food5service5ambience5

As always, we had a lovely evening. Ben was attentive and professional - good service and good food. RBT

W
Jacksonville
6 reviews
Dined on December 30, 2019
Overall5food5service5ambience5

Impeccable meal and service. Just what we expected from Ruth's Chris. We will definitely return!

OT
Jacksonville
1 review
Dined on December 30, 2019
Overall5food5service5ambience5

Fantastic meal as always, They never fail to provided a great meal and dining experience!

FJ
Jacksonville
60 reviews
Dined on December 29, 2019
Overall5food5service5ambience5

Great service great food great ambiance!
Highly recommended!!

OT
Jacksonville
5 reviews
Dined on December 28, 2019
Overall4food5service3ambience4

The food was great but we were right by the kitchen so there was a lot of traffic and noise by our table. The server was just ok. We had a hard time finding him at times.

JN
Orlando
7 reviews
Dined on December 25, 2019
Overall4food4service3ambience4

The drink I ordered did not live up to it's name, however, I drank it anyway. My waiter appeared to be over-booked. He was scattered everywhere and didn't check back as frequent as he should have. We had to flag him down a couple of times.

OT
Jacksonville
5 reviews
Dined on December 25, 2019
Overall4food5service2ambience3

The service here has been greatly diminished.

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