Ruth's Chris Steak House - DoubleTree Jacksonville

Name: Ruth's Chris Steak House - DoubleTree Jacksonville
Address: 1201 Riverplace Boulevard Doubletree by Hilton Hotel, Jacksonville, FL, United States, 32207
Telephone: (904) 396-6200
Price range: $50 and over
Rating: 4.7

4.7

3330 Reviews

$50 and over

Steakhouse

Top Tags:

Now Open: We look forward to serving you soon.

Ruth's Chris Steak House in Jacksonville, FL serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth’s Chris’ genuine hospitality. So whether you’re a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested for Main Dining Room. All Lounge dining and Happy Hour please call the restaurant to reserve your table. Private dining and offsite catering may be arranged.

Make a reservation

Party Size

2 people

DateTime

Dec 5, 2023

7:00 PM

Booked 88 times today

Order delivery or takeout

Additional information

Dining style
Fine Dining
Price
$50 and over
Cuisines
Steakhouse, Steak, Seafood
Hours of operation
Dinner Daily 4:00 pm–9:00 pm
Phone number
(904) 396-6200
Website
https://ruthschris.com/jacksonville
Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Business Casual
Catering
Ruth's Catering in Jacksonville, FL - Bring the service, expertise and flavor of Ruth's Chris Steak House to the location of your choice! Your Private Event Manager is ready to help attend to every detail of your event, from the menu to the martinis. Ruth's will bring in a team of trained chefs, bartenders and servers to make the most of your experience.
Private party facilities
No matter what the occasion, Ruth's Chris is the perfect place to gather. We will work with you to customize any menu to meet your needs and budget. Work one-on-one with our Private Event Manager to select the right room and configuration, accommodate your A/V needs, and help enhance your event with floral arrangements and more.
Private party contact
Laura Hayes: (904) 396-6200

Location
1201 Riverplace Boulevard, Doubletree by Hilton Hotel, Jacksonville, FL 32207
Neighborhood
Jacksonville
Cross street
Flagler
Parking details
Free self-parking with validation. Valet parking is unavailable at this time due to social distancing
Additional
Banquet, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

Popular dishes

What 3,330 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7

4.7 based on recent ratings

4.6Food
4.7Service
4.7Ambience
4.4Value

Noise • Moderate

Loved For

Jacksonville / Northeast Florida
Romantic
Jacksonville / Northeast Florida
Great for scenic views
Jacksonville / Northeast Florida
Steakhouse
Jacksonville / Northeast Florida
Most Booked
Jacksonville
Romantic
Jacksonville
Great for scenic views
Jacksonville
Most Booked

3,330 Reviews

OT
OpenTable Diner
Jacksonville
1 review
5.0
1 review
Dined 2 days ago
overall5food5service5ambience5
Great improvement from the terrible experience during my last visit. This trip food was excellent, staff was very cooperative and friendly. Enjoyed my Anniversary Dinner.
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OT
OpenTable Diner
Jacksonville
1 review
5.0
1 review
Dined 2 days ago
overall5food5service5ambience5
Such a lovely meal, service was amazing . Quality of food fantastic!
Is this helpful?
J
Jaxjake
Jacksonville
4 reviews
2.0
4 reviews
Dined 2 days ago
overall2food2service2ambience3
Took about 10 minutes to be seated for a 530 reservation then at least another 10 minutes before anyone came to take a drink order. stuffed chicken arrived unstuffed. Service was friendly, but not quick. Not our best experience at Ruth Chris.
Ruth's Chris Steak House - DoubleTree JacksonvilleResponded today
Thank you for your review. We are very sad to hear that you did not enjoy your most recent experience with us. Please reach out to us directly with your contact information, including your name and a phone number. We hope to hear from you soon.
Is this helpful?
OT
OpenTable Diner
Jacksonville
2 reviews
3.0
2 reviews
Dined 2 days ago
overall3food3service3ambience3
Very disappointed in the quality at Ruth Chris Steak house. It used to be excellent from service to food. It was our wedding day and the hostess was great and congratulated us. The waiter asked what are you in for? There was a photo on the table of us that said married and their card that said congrats! Poor communication with the staff! I was so surprised they didn't offer us a glass of champagne or dessert! Any other restaurant would have done so. They switched their bread from the local bakery French pantry to a lackluster sour dough. The baked potato outside was not salted was bland, the asparagus was overcooked and so thin, and the rib eye lacked flavor. The chopped salad was unforgettable! They never refilled the water once the busser put a carafe on the table after spilling ice all over the table when pouring the first glass. They never crumbed the table! Very disappointing to say the least! Way to expensive in this day in age to have mediocre service and food! Head to Cowford Chophouse to get excellent food and service!
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OT
OpenTable Diner
Jacksonville
1 review
5.0
1 review
Dined 3 days ago
overall5food5service5ambience5
The attention provided by the staff was exceptional. Highly recommend Ruth Chris Steakhouse
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OT
OpenTable Diner
Jacksonville
3 reviews
vip
2.0
3 reviews
Dined 4 days ago
overall2food1service4ambience2
Filet Mignon and shrimp were poor quality, lobster bisque had no lobster and I realized after we left we didn’t get the crab stuffed mushrooms we paid for. I e been here many times and it was better than this. It’s gone way down hill. For $350 for 4 people there are many better choices. I won’t be back.
Ruth's Chris Steak House - DoubleTree JacksonvilleResponded 1 day ago
Thank you for your review. We are very sad to hear that you did not enjoy your most recent experience with us. Please reach out to us directly with your contact information, including your name and a phone number. We hope to hear from you soon.
Is this helpful?
GU
GUSJAX
Jacksonville
3 reviews
5.0
3 reviews
Dined 4 days ago
overall5food5service5ambience5
Our server Mr. Tylor took care of us very well. He is awesome. Food quality was very good. This is our go-to restaurant for any major occasion!
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OT
OpenTable Diner
Jacksonville
2 reviews
5.0
2 reviews
Dined 4 days ago
overall5food5service5ambience5
very very good Service. great Atmosphere and spectacular Views The Food was Excellent. it was our Twenty year Wedding Anniversary and it was a Wonderful Evening will be back with Family and Friends
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GL
GraceL
Jacksonville
29 reviews
5.0
29 reviews
Dined 5 days ago
overall5food4service5ambience5
Celebrating an important event - we secured a table facing the St. Johns River with a nice view of Jacksonville's downtown. Service was excellent. I had requested some sparkles for the table and a dessert with congratulations was written in chocolate to enhance our celebration. Steaks were prepared perfectly. Great cocktails and wine. Bread and Water service was always timely.
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OT
OpenTable Diner
Jacksonville
4 reviews
5.0
4 reviews
Dined 5 days ago
overall5food5service5ambience5
Words don’t do justice to how great the food is here. The Filet is the best steak you will find anywhere and the augratin potatoes are amazing. If you haven’t been you are missing out. If you have been, what are you waiting for, because you already know. This is our favorite restaurant hands down.
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OT
OpenTable Diner
Jacksonville
34 reviews
vip
3.0
34 reviews
Dined 5 days ago
overall3food5service2ambience1
Ruth’s Chris view of the St John’s River and downtown is beautiful and the food is always stellar and worth the high price. The last several times we’ve been for dinner the service has been consistently disappointing. In addition, the Doubletree Hotel of which one has to walk through to get to Ruth’s Chris looks unkept, has dirty carpet, smells musty, and has special event customers hanging out, being loud and sometimes intoxicated right in front of Ruth Chris entry. This is very distracting in a negative way. Might be time for the restaurant chain to move its location to a more vibrant spot.
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JA
JeraldA
Jacksonville
2 reviews
5.0
2 reviews
Dined 6 days ago
overall5food5service5ambience5
Had a wonderful date night! Meals were excellent and our server Matt was most accommodating.
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OT
OpenTable Diner
Jacksonville
1 review
5.0
1 review
Dined 6 days ago
overall5food5service5ambience5
Annual birthday celebration, always at RC. Excellent service. 2 steaks arrived , one overcooked , the other undercooked. Staff responded immediately & corrected both discrepancies while expressing sincere apologies. Everyone enjoyed the meal and we plan on returning for future special occasions.
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OT
OpenTable Diner
Jacksonville
1 review
2.0
1 review
Dined 6 days ago
overall2food1service5ambience5
I have been to many Ruth’s Chris in the US and this food was sub par. The filet was hard- not tender. The lobster was over salted. The cream spinach was watery. I was very disappointed.
Ruth's Chris Steak House - DoubleTree JacksonvilleResponded today
Thank you for your review. We are very sad to hear that you did not enjoy your most recent experience with us. Please reach out to us directly with your contact information, including your name and a phone number. We hope to hear from you soon.
Is this helpful?
OT
OpenTable Diner
Jacksonville
1 review
1.0
1 review
Dined on November 26, 2023
overall1food1service4ambience4
My wife ordered filet medium and it came out medium rare. I ordered a ribeye medium rare it came out medium. We sent them back and they still weren’t right. Sent it back a second time and again still wasn’t right. We finally gave up And just swapped our steaks. Steaks were hardly seasoned too.
Ruth's Chris Steak House - DoubleTree JacksonvilleResponded on November 27, 2023
Thank you for your candid review. We hold ourselves to the highest brand standards for both food quality and service we wish we'd made a better impression. So we can learn more, please consider sending us your contact information, including your name and a phone number. Thank you!
1 person found this helpful
P
Pepper
Greater Boston
1 review
5.0
1 review
Dined on November 25, 2023
overall5food5service5ambience5
Matt was a fabulous waiter! Always delicious food!
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MT
MichelleT
San Francisco
9 reviews
vip
5.0
9 reviews
Dined on November 25, 2023
overall5food5service5ambience5
We book here yearly for the light boat parade and we book one year in advance requesting a window seat. We also stay in the hotel. They did not honor the window request despite me telling them and they can see how far ahead we requested this. We missed the light boat parade because we couldn’t see from our table that was far away. The food is always good and the server was nice. A window table also opened up just as we ordered drinks and I asked to be switched and they said no. Disappointing to say the least.
1 person found this helpful
OT
OpenTable Diner
San Diego
2 reviews
vip
3.0
2 reviews
Dined on November 25, 2023
overall3food2service3ambience5
The seabass had a strong fishy smell and taste to it. The cowboy ribeye was nothing but fat and grease. Everything tasted like it was just microwaved and served.
1 person found this helpful
DF
DebbieF
Jacksonville
15 reviews
vip
5.0
15 reviews
Dined on November 25, 2023
overall5food5service5ambience5
Wonderful, seated on time. Amanda took our order when we were ready. Meal prepared perfectly. Restaurant was busy but we never felt the rush or chaos. Excellent place to view the boat parade. Amazing evening to kick off the holidays!
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DV
DebbyV
Jacksonville
1 review
5.0
1 review
Dined on November 25, 2023
overall5food5service5ambience5
Waitress and other help was very attentive. Food was served hot and was delicious. They made us feel special for our anniversary.
Is this helpful?
OT
OpenTable Diner
Jacksonville
1 review
5.0
1 review
Dined on November 23, 2023
overall5food5service5ambience5
All was well but we were surprised to have to wait to be seated over one hours with a 5:45 reservation in thanksgiving
1 person found this helpful
OT
OpenTable Diner
Raleigh
2 reviews
4.0
2 reviews
Dined on November 23, 2023
overall4food4service5ambience2
Usually we thoroughly enjoy our experience at Ruth’s Chris, but this time wasn’t the case. Of course it was a busy night, but the rowdy table next to us made for a terrible dinner. They were hollering vulgarities and hitting on the wait staff. They had no class whatsoever. The side dishes were considerably smaller than previous trips here, and the temperature was barely warm. However the filet was superb. Our party could hardly hold a conversation because of the raucous crowd. The management did nothing about it, but our waitress did apologize to us.
1 person found this helpful
c
chrisb
Baltimore
1 review
4.0
1 review
Dined on November 23, 2023
overall4food4service3ambience3
I recognize it was Thanksgiving but it was way overbooked. It was too loud. The service was slow. Too top it off my bone in rib eye had no flavor. This is the first time I have been disappointed.
1 person found this helpful
D
Diane
Jacksonville
4 reviews
5.0
4 reviews
Dined on November 23, 2023
overall5food5service5ambience5
We had Kenny as a server, and we also had Ethan as our bus boy. They were absolutely exceptional and they deserve a raise. We had the best time and the food was so good. We had the Thanksgiving holiday meal all three of us, and we had not been out together for a couple decades, me and my sister, so it was very special, and Kenny and Ethan made it even more so thank you so so much, I hope you continue to do the Thanksgiving dinner every year. This is my fourth year. Thank you.
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YF
YankeeFoodie
Jacksonville
4 reviews
2.0
4 reviews
Dined on November 23, 2023
overall2food2service3ambience3
Highly overpriced for the quality of food served. T-Bone was undercooked and sinewy; lobster tail was broiled until it was tough; sea bass was "stinky" and old. Service was mediocre. We will not be back.
Ruth's Chris Steak House - DoubleTree JacksonvilleResponded on November 25, 2023
Thank you for your review. We are very sad to hear that you did not enjoy your most recent experience with us. Please reach out to us directly with your contact information, including your name and a phone number. We hope to hear from you soon.
1 person found this helpful
VM
VictorM
Palm Springs
2 reviews
5.0
2 reviews
Dined on November 23, 2023
overall5food5service5ambience5
Everything was excellent, could not ask for more. Thank you Ruth Chris for making our First Thanksgiving without our son after he was killed by a drunk diver 8 weeks ago. I did not have it in me to cook. Thank you
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RC
RobertC
Jacksonville
1 review
5.0
1 review
Dined on November 23, 2023
overall5food5service5ambience3
Really terrible selection of background music that was played much too loudly.
1 person found this helpful
OT
OpenTable Diner
Chicago
1 review
5.0
1 review
Dined on November 23, 2023
overall5food5service5ambience5
Everything was perfect ! It was a busy thanksgiving day, service and food were both amazing
Is this helpful?
SL
ShawnaL
Jacksonville
4 reviews
5.0
4 reviews
Dined on November 23, 2023
overall5food5service5ambience5
Celebrated Thanksgiving here and enjoyed it as usual. Really a special meal for a special occasion.
Is this helpful?
SQ
SeleneQ
Greater Boston
6 reviews
5.0
6 reviews
Dined on November 23, 2023
overall5food5service5ambience5
Highly recommend the tomahawk ribeye. My husband loves the lobster, macaroni and cheese, and the chop salad was to die for!
Is this helpful?
OT
OpenTable Diner
Jacksonville
1 review
5.0
1 review
Dined on November 23, 2023
overall5food5service4ambience5
Love Ruth Cris For their unique service and care. We had a little wait For our first Salad serving. The restaurant was Very Full because of holiday. Love the Filet and shrimp. My favorite place to celebrate.
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f
foodfinder
Naples
195 reviews
vip
5.0
195 reviews
Dined on November 23, 2023
overall5food5service5ambience5
We had a delicious meal with Larry as our server. Felt Larry was gracious without being overbearing. Food was perfectly cooked and were happy to be able to take some home for later. Beautiful views of the river made for a perfect Thanksgiving!
Is this helpful?
OT
OpenTable Diner
Nashville
10 reviews
vip
4.0
10 reviews
Dined on November 22, 2023
overall4food4service5ambience5
Service was excellent. Food was good, our Med well “no pink” steak was a little tough probably continued cooking on 500 degree plate. I would return, always enjoy Ruth Chris in most cities.
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b
bluescooter166
Jacksonville
10 reviews
vip
5.0
10 reviews
Dined on November 21, 2023
overall5food5service5ambience5
We showed up on time and were immediately seated. The wait staff was very polite and worked well as a team.
Is this helpful?
DW
DetrickW
Jacksonville
1 review
5.0
1 review
Dined on November 20, 2023
overall5food5service5ambience5
I'm extremely thankful for the service and the experience during my birthday celebration dinner. Our waiters were outstanding and the front desk staff members were just as amazing.
Is this helpful?
OT
OpenTable Diner
Jacksonville
9 reviews
vip
5.0
9 reviews
Dined on November 20, 2023
overall5food5service5ambience5
My son had his anniversary dinner there and had a wonderful evening. The staff treated them extra special. He said the food was wonderful and the service was awesome. A memorable experience for them. Thank you!!
Is this helpful?
CW
ChinkyW
Jacksonville
1 review
5.0
1 review
Dined on November 19, 2023
overall5food4service5ambience5
Our server Alex was excellent ! We came as first timers to celebrate our anniversary and he was very attentive to our needs. He made some great suggestions about the menu items that were very helpful and appreciated.
Is this helpful?
v
vladimir
Jacksonville
1 review
5.0
1 review
Dined on November 19, 2023
overall5food5service5ambience5
Excellent Service, delicious food and high professionalism
Is this helpful?
BH
BostonH
Jacksonville
1 review
5.0
1 review
Dined on November 18, 2023
overall5food5service5ambience5
Great!! Everything was great although we had to wait a little while to be seated past our reservation
Is this helpful?
BB
BeeBeeR
1 review
5.0
1 review
Dined on November 16, 2023
overall5food5service5ambience5
The staff made this birthday very special the added touches to the table was a wonderful surprise. Thank you
Is this helpful?

Safety precautions

Cleaning & sanitizing
- Surfaces sanitized between seatings
- Digital, disposable or sanitized menu provided
- Common areas deep-cleaned daily
- Sanitizer or wipes provided for customers

Screening
- Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Ruth's Chris Steak House - DoubleTree Jacksonville using the Order Online button. Ruth's Chris Steak House - DoubleTree Jacksonville also offers delivery in partnership with Uber Eats. Ruth's Chris Steak House - DoubleTree Jacksonville also offers takeout which you can order by calling the restaurant at (904) 396-6200.

Ruth's Chris Steak House - DoubleTree Jacksonville is rated 4.7 stars by 3330 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Dec 5, 2023

7:00 PM

Booked 88 times today

Order delivery or takeout

Google Map for Ruth's Chris Steak House - DoubleTree Jacksonville

1201 Riverplace Boulevard, Doubletree by Hilton Hotel, Jacksonville, FL 32207

Additional information

Cross street
Flagler
Neighborhood
Jacksonville
Hours of operation
Dinner Daily 4:00 pm–9:00 pm
Price
$50 and over
Cuisines
Steakhouse, Steak, Seafood
Dining style
Fine Dining
Dress code
Business Casual
Parking details
Free self-parking with validation. Valet parking is unavailable at this time due to social distancing
Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Additional
Banquet, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

Website
https://ruthschris.com/jacksonville
Phone number
(904) 396-6200
Catering
Ruth's Catering in Jacksonville, FL - Bring the service, expertise and flavor of Ruth's Chris Steak House to the location of your choice! Your Private Event Manager is ready to help attend to every detail of your event, from the menu to the martinis. Ruth's will bring in a team of trained chefs, bartenders and servers to make the most of your experience.
Private party facilities
No matter what the occasion, Ruth's Chris is the perfect place to gather. We will work with you to customize any menu to meet your needs and budget. Work one-on-one with our Private Event Manager to select the right room and configuration, accommodate your A/V needs, and help enhance your event with floral arrangements and more.
Private party contact
Laura Hayes: (904) 396-6200

Ruth's Chris Steak House - DoubleTree Jacksonville

Make a reservation

Order delivery or takeout

Additional information

Popular dishes

Ribeye

Caesar Salad

Tomahawk Ribeye

Menu

What 3,330 people are saying

Overall ratings and reviews

Loved For

Safety precautions

Cleaning & sanitizing

Screening

FAQs

Does Ruth's Chris Steak House - DoubleTree Jacksonville offer delivery through OpenTable or takeout?

How is Ruth's Chris Steak House - DoubleTree Jacksonville restaurant rated?

Is Ruth's Chris Steak House - DoubleTree Jacksonville currently accepting reservations?

Make a reservation

Order delivery or takeout

Additional information