Ruth's Chris Steak House - DoubleTree Jacksonville

4.7
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1971 Reviews
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$31 to $50
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Steakhouse
Now Open: We look forward to serving you soon.

Ruth's Chris Steak House in Jacksonville, FL serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth’s Chris’ genuine hospitality. So whether you’re a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested for Main Dining Room. All Lounge dining and Happy Hour please call the restaurant to reserve your table. Private dining and offsite catering may be arranged.

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What 1971 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.8
food
4.7
service
4.7
ambience
4.3
value
Noise · Moderate
92% of people would recommend it to a friend
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R
vipRoger
Jacksonville
33 reviews
Dined 4 days ago
Overall5food5service5ambience5

We are always pleased at Ruth’s Chris.

This time was no different. One of our guests had never been to a Ruth’s Chris before. After enjoying 22oz of ribeye steak, he announced he was ruined for any other steak - forever.

We all 4 enjoyed our evening out.

OT
OpenTable Diner
1 review
Dined 4 days ago
Overall5food5service5ambience5

It was my birthday and I GOT ENGAGED!!!

MP
MParker8200
1 review
Dined 5 days ago
Overall2food2service3ambience3

My wife and I went here for dinner tonight, to celebrate our 13th Anniversary. We were both very disappointed with the overall experience. We have been to many nice steakhouses in the past, so I feel like we have enough experience to honestly compare restaurants. To be fair to them, my wife loved her steak and salad, but just thought the price was a bit high for what she got. I, on the other hand, got the T-Bone, and thought it was the single toughest piece of meat I've ever gotten. I've had better steak at Texas Roadhouse. Based on how loud the group was that we were set next to, I kind of felt like I was in a Texas Roadhouse. Considering that we spend $215 on two people, with one glass of wine each, I couldn't say that I would ever recommend this place to anyone. I know we won't be going back.

BH
BillH
1 review
Dined 5 days ago
Overall3food3service3ambience2

I am a regular and
I prefer eating at the bar. I was able to eat at the bar saturdy and the noise and activity is equivalent to the kitchen or dish machine.
Aweful experience at the bar.
Have your owner sit there and have a dinner .. ambiance is the worst.
Staff doesn't car as they are in a hurry
Cleaning glasses is.more important than the customers food.
You have really gone down hill.

FE
FredE
1 review
Dined 6 days ago
Overall5food5service5ambience5

Great food
Awesome service
Nice view
Loved the experience

H
Haynes
Las Vegas
9 reviews
Dined 6 days ago
Overall5food5service5ambience5

Drove 2 hours just to have dinner and it did not disappoint. Ruth Chris is always worth the time and price. The steak is awesome and the sweet potatoe casserole makes me want to get a job in the kitchen so I can make it and eat it everyday.

DF
DennisF
Jacksonville
17 reviews
Dined 7 days ago
Overall5food5service5ambience5

Everything was perfect. We got the table we had requested with a view of the river. The wait-staff were friendly and available when we needed them. Another plus, they never brought us another course before we were finished with the current course. We never felt rushed or pressured to move on to the next course.

MO
vipMicheleO
San Diego
13 reviews
Dined on September 23, 2020
Overall5food5service5ambience5

Food and service were great! This was not our first time here, and it didn’t disappoint.

SH
SteveH
Jacksonville
16 reviews
Dined on September 23, 2020
Overall5food5service5ambience5

Always a favorite and as usual, they did not disappoint. My wife and I asked about their shoe string fries, but they still weren't available with the limited COVID menu. Soon after, our server said the chef would make some since another party also asked. They were fantastic. Of course the steaks were great too. Had another great date night, and we look forward to coming back.

OT
OpenTable Diner
Jacksonville
1 review
Dined on September 23, 2020
Overall5food5service5ambience5

Awesome experience!

MB
MattB
1 review
Dined on September 21, 2020
Overall5food5service5ambience5

The steak was like butter. Best meal we have had in a long time. Expensive but worth it.

OT
OpenTable Diner
Jacksonville
1 review
Dined on September 19, 2020
Overall5food5service5ambience5

Great experience. Our waiter was awesome food was perfect. We had a great time.

OT
OpenTable Diner
1 review
Dined on September 19, 2020
Overall5food5service4ambience4

Always a pleasant dinning experience and food was great

HO
HannahO
1 review
Dined on September 16, 2020
Overall3food3service2ambience1

For spending close to $300 for a dinner with 3 people.. the food, the service, and the overall experience wasn’t worth it. On both sides of our table there were small children screaming and climbing in and out of their chairs. Right behind us was the door to the patio where many people stepped out for a smoke break and the smell of a cigarette lingered in the air for a few minutes after each person. The Hostesses up front had no idea what was going on with the table seating and walked back and forth to check on tables before seating us which i found to be very unprofessional since I had booked a reservation. Our hostess walked us to the table and out waiter came to ask about drinks before our hostess had ever come back with menus. The food was subpar to say the least. The entire restaurant seemed to be at about 80 degrees when we sat down it was so warm I had to ask our waiter to speak with a manager about turning on the AC. All in all not my best experience at one of their chains and I won’t be visiting this location again.. when you spend that kind of money on a meal you expect a level of service that I certainly did not receive.

OT
OpenTable Diner
1 review
Dined on September 14, 2020
Overall3food2service5ambience3

The bass was excellent !! Fillet was good and cooked perfectly but the bleu cheese crust wasn’t worth getting, calamari was a soggy, possibly do a light drizzle and bring more on the side. The mashed potatoes had the texture of coming from a box.

OT
OpenTable Diner
Tampa
2 reviews
Dined on September 11, 2020
Overall4food5service4ambience4

Food was excellent. The restaurant has the table decorated for the birthday celebration and brought a complimentary dessert prices are VERY expensive!

OT
OpenTable Diner
Orlando
2 reviews
Dined on September 8, 2020
Overall5food5service5ambience5

This place was AWESOME! The food and staff were very friendly!

BB
BruceB
Jacksonville
6 reviews
Dined on September 8, 2020
Overall4food5service5ambience4

Excellent dinner! Limited menu was not as good as the full menu but it is understandable. Excellent server.
Overall wonderful evening!

LS
vipLynnS
New York Area
23 reviews
Dined on September 7, 2020
Overall5food5service5ambience5

Great atmosphere, and our server John was
delightful!

RF
RandyF
Jacksonville
4 reviews
Dined on September 6, 2020
Overall3food3service2ambience5

The ambiance and initial greeting and seating was excellent and as expected by Ruth's Chris. The subsequent overall service by wait staff, including food quality, was subpar by typical Ruth's Chris standards and from past experience / expectations.

Our primary server was not very welcoming and seemed to be there out of obligation and certainly not with a server's spirit. Overall the food was acceptable, with very tasty appetizers and bread. The main entree's, however (filet's and rib-eye's), lacked the expected quality, taste and texture of US Prime Choice beef.

This could've been an off evening for the wait staff and the food quality. However, we will be visiting the other RC restaurant in our area next time.

OT
vipOpenTable Diner
New York Area
61 reviews
Dined on September 4, 2020
Overall5food5service5ambience5

Our waiter, Scott, remembered us from two weeks ago. It is great when someone recalls you being at their table. He was fantastic two weeks ago and Friday evening was no exception. He brought a sample of the wind to be certain I liked the flavor. The food was timed perfectly. My husband and I love sitting in the bar and enjoying the Happy Hour menu. A marvelous experience!

OT
vipOpenTable Diner
Jacksonville
6 reviews
Dined on September 4, 2020
Overall5food5service5ambience5

Our server, Brennan, made our experience great. All of the staff did an amazing job. Thank you Ruth’s Chris.

JC
JingC
Jacksonville
2 reviews
Dined on August 30, 2020
Overall5food5service5ambience5

Great experience. The staff made my son’s 13 th bday super special. This is the only thing he asked for for his birthday especially since he couldn’t have a party or friends over to celebrate due to COVID.

OT
OpenTable Diner
Chicago
2 reviews
Dined on August 29, 2020
Overall5food5service5ambience5

This location is TOPS all the way.


If you think you want RC in Ponte verda think twice! Go to Downtown Jax 150% better in Everything! You won’t be disappointed. We are always happy here and went to PV location for a new try never again!

PH
PeterH
Jacksonville
4 reviews
Dined on August 29, 2020
Overall5food5service5ambience5

Love the downtown location.

JD
JarnettD
1 review
Dined on August 29, 2020
Overall5food5service5ambience5

The food and service was awesome. The staff was very professional, courteous and knowledgeable. We will definitely be return for our next special occasion.

OT
OpenTable Diner
Miami
1 review
Dined on August 26, 2020
Overall5food5service5ambience5

This was perfect for a birthday dinner, food was AMAZING

OT
OpenTable Diner
1 review
Dined on August 26, 2020
Overall5food5service5ambience5

so friendly and fast acting to get the costumers there requests and make them feel like there family definitely recommend Ruth Chris this is a very sweet and nice place to dine at

t
viptheplanner
Jacksonville
27 reviews
Dined on August 24, 2020
Overall5food5service5ambience5

the service and food were great as usual but leaving the parking garage was a nightmare and 2-3 years ago it was a nightmare also so since then the gate was always open--this time we put our validated ticket in the slot but it wanted $3 more so I gave them a credit card for that even though we had just spent over $200 for our anniversary---as long as you have this problem, we will go to Ponte Vedra and NEVER come back to your Ruth's Chris restaurant--get your act together and maybe your dining room won't be as empty as it was Monday night

C
Cbw1
Atlanta
7 reviews
Dined on August 23, 2020
Overall5food5service5ambience4

Great service - perfect dinner .
Server worked hard to accommodate our 7 year old
RC never disappoints

OT
OpenTable Diner
Jacksonville
1 review
Dined on August 22, 2020
Overall5food5service5ambience5

We have been to Ruth Chris several times in the last year. It is always good food and wonderful service.

OT
OpenTable Diner
Jacksonville
6 reviews
Dined on August 20, 2020
Overall5food5service5ambience5

Great food and service as always

JS
vipJulioS
Jacksonville
1 review
Dined on August 20, 2020
Overall5food5service5ambience5

Celebrated my daughter’s birthday.

OT
vipOpenTable Diner
Jacksonville
11 reviews
Dined on August 20, 2020
Overall5food5service5ambience5

Love Ruths Chris
Our server Matt was awesome!!!!

P
Pam58
Jacksonville
1 review
Dined on August 20, 2020
Overall5food5service5ambience5

Wonderful food and ambience but when Matthew takes care of you it makes it even more incredible. He is the best. Thank you Matthew for Your outstanding service.
The Dedricks

OT
OpenTable Diner
Jacksonville
7 reviews
Dined on August 16, 2020
Overall5food5service5ambience5

Always a great meal.

MF
MichelleF
1 review
Dined on August 16, 2020
Overall4food5service4ambience4

They are working on a limited menu but there is still plenty to chose from.

c
cowboyzzfan
Charlotte
5 reviews
Dined on August 15, 2020
Overall5food5service5ambience5

Celebrating Moms 84th birthday! We had a fantastic time. Food is always delicious! Wish they had “ Happy Hour”!

OT
OpenTable Diner
Jacksonville
1 review
Dined on August 14, 2020
Overall5food5service5ambience5

We enjoyed the food and drinks!!

SB
StevenB
Jacksonville
3 reviews
Dined on August 14, 2020
Overall5food5service5ambience5

Outstanding! Great service! Excellent food!

FAQs

Ruth's Chris Steak House - DoubleTree Jacksonville does offer delivery in partnership with Postmates and Uber Eats. Ruth's Chris Steak House - DoubleTree Jacksonville also offers takeout which you can order by calling the restaurant at (904) 396-6200.

Ruth's Chris Steak House - DoubleTree Jacksonville is rated 4.7 stars by 1971 OpenTable diners.

Ruth's Chris Steak House - DoubleTree Jacksonville does offer gift cards which you can purchase here https://www.ruthschris.com/giftcards/?utm_source=OT&utm_medium=online&utm_campaign=flashsale.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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