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Ruth's Chris Steak House - DoubleTree Jacksonville, Jacksonville, FL

Ruth's Chris Steak House - DoubleTree Jacksonville

4.6
4.6
2679 Reviews
$31 to $50
Steakhouse
Now Open: We look forward to serving you soon.

Ruth's Chris Steak House in Jacksonville, FL serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth’s Chris’ genuine hospitality. So whether you’re a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested for Main Dining Room. All Lounge dining and Happy Hour please call the restaurant to reserve your table. Private dining and offsite catering may be arranged.

Make a reservation

2 people

7:00 PM


Booked 89 times today
Experiences are available.

Order delivery or takeout

Other options

  • Order online
  • Logo image for Uber Eats

Additional information

  • Dining style

    Fine Dining

  • Cuisines

    Steakhouse, Steak, Seafood

  • Hours of operation

    Dinner Daily 4:00 pm–9:00 pm

  • Phone number

    (904) 396-6200

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Business Casual

  • Catering

    Ruth's Catering in Jacksonville, FL - Bring the service, expertise and flavor of Ruth's Chris Steak House to the location of your choice! Your Private Event Manager is ready to help attend to every detail of your event, from the menu to the martinis. Ruth's will bring in a team of trained chefs, bartenders and servers to make the most of your experience.

  • Private party facilities

    No matter what the occasion, Ruth's Chris is the perfect place to gather. We will work with you to customize any menu to meet your needs and budget. Work one-on-one with our Private Event Manager to select the right room and configuration, accommodate your A/V needs, and help enhance your event with floral arrangements and more.

  • Private party contact

    Laura Hayes: (904) 396-6200

  • Neighborhood

    Jacksonville

  • Cross street

    Flagler

  • Parking details

    Free self-parking with validation. Valet parking is unavailable at this time due to social distancing

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

Experiences

  • Antinori Family Wine Dinner

    $105.00 per person

    Nov 27 - Dec 2, 2022
    Toast the holidays with a 4-course dinner featuring Italian wines from Marchesi Antinori. Reserve your spot today. Amuse-Bouche: Seared Sea Scallop with bacon citrus beurre blanc Paired with Santa Cristina Pinot Grigio First Course: Wild Mushroom Ragout with pan-seared polenta Paired with Villa Antinori Rosso Second Course: Roasted Pork Tenderloin Roulade with cherry demi-glace Paired with Prunotto Barbaresco Third Course: Filet with Espresso Barbecue Butter, accompanied by Chevre & Bleu Mac & Cheese and Roasted Brussels Sprouts Paired with Antinori Pian delle Vigne Brunello di Montalcino Fourth Course: Chocolate Sin Cake with Raspberry Sauce Served with Coffee & Tea Price excludes tax and gratuity
  • Holiday Cookie Decorating Party

    Dec 3 - Dec 18, 2022
    Bring your family to Ruth’s for some holiday cheer. Join us for a festive 3-course lunch, followed by an afternoon of decorating holiday cookies. Adult Menu ($55): Starter: Steak House Salad Choice of Entrée: 6 oz Filet & Shrimp Petite Filet Garlic-herb Cheese Stuffed Chicken Lemon Butter King Salmon Choice of Personal Side: Ruth’s Creamed Spinach Garlic Mashed Potatoes Fresh Broccoli Personal Dessert: Personal Cheesecake Kids Menu ($17): Choice of Entrée: 4 oz Filet Roasted Chicken Choice of Side: Garlic Mashed Potatoes Fresh Broccoli French Fries Price excludes tax and gratuity

Popular dishes

What 2,679 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.8Food
  • 4.6Service
  • 4.6Ambience
  • 4.4Value

NoiseModerate

Loved For

  • Jacksonville / Northeast Florida

    Scenic View

  • Jacksonville / Northeast Florida

    Special Occasion

  • Jacksonville / Northeast Florida

    Steakhouse

  • Jacksonville / Northeast Florida

    Most Booked

  • Jacksonville

    Best Food

  • Jacksonville

    Best Ambiance

  • Jacksonville

    Special Occasion

  • Jacksonville

    Most Booked

Sort by

Filters

  1. RC

    RaymondC

    Jacksonville

    1 review

    3.0

    1 review

    Dined 4 days ago

    overall3food3service5ambience3
    A lot of this had to do with the Boat Parade being this night but when we FINALLY got to the restaurant, valet had given up and cars were parked and left in front. This made me get forced to the garage under the building which had no spots and would put me back in the queue of cars I had just gotten out of. Once inside, it was a zoo. I (like many others) was late to my reservation (25 mins) but they had overbooked and my wait started and we were seated 40 minutes later. The filet steak didn’t have any flavor. Well…butter flavor anyway but you expect that at this restaurant. Beyond that…zip. I don’t think they seasoned it at all. The brussel sprouts didn’t have any flavor either so I assume same thing - no seasoning. From sitting down to getting up I believe was 2 hours. Excessive in my opinion. Larry, the waiter, was great, but overall, I don’t think I’ll ever go back because I can get a more flavorful steak with better prices elsewhere.
  2. C

    Carol97

    Atlantic City

    12 reviews

    4.0

    12 reviews

    Dined 4 days ago

    overall4food4service4ambience4
    The restaurant is in the e Doubletree Hotel. The night of our reservation was the night of the Christmas Boat parade and downtown was busy. The hotel only had one valet and after waiting to park the car found out there was a parking garage and parked there. Our reservation was for 6:30. We arrived early and went to the bar. The bar was busy but the staff was efficient and friendly. We finally were seated at 7:00. The table we were seated on had a Happy Birthday card and little colored stars on the table. The table was obviously meant for someone else but since were were hungry we were seated. We were waited on quickly but I felt we were being rushed as the waiter wanted our drink orders quickly as well as the rest of our order. We ordered a bottle of wine and after that was poured ordered dinner. I had the chopped salad which is my favorite and it was not cold almost room temperature. Others at the table had the wedge and said they were great. Everyone had filets and said they were good but thought they had had better in the past. In the past we have had shoe string French fries which are not on the menu but we were able to order and they were good but close to burnt. After we were served our food the service level seemed to drop off. Over all we had a fun night but felt Ruth’s Chris has been better in the past and at other locations.
  3. OT

    OpenTable Diner

    Jacksonville

    3 reviews

    5.0

    3 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    Excellent overall
  4. c

    cowboyzzfan

    Charlotte

    14 reviews

    5.0

    14 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    Friends out for a fun evening!!!
  5. OT

    OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service4ambience5
    Always wonderful
  6. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined 6 days ago

    overall3food3service4ambience4
    We dined here for Thanksgiving. I do not suggest ordering the seafood tower as it was not manageable to eat. It was not precracked or served with any utensils to crack the claws. The amount of crab now served is about 1/2 of what was previously served on the dish. We must have gotten there during shift change as it was about 45 minutes for us to get refills on our final drinks and order dessert. The serving spoons for our sides that we asked for twice we never received. Se we finally used an extra clean for we had to attend to serve up everyone’s food.
  7. L

    Luvtoeat

    Western NC

    23 reviews

    vip
    4.0

    23 reviews

    Dined 6 days ago

    overall4food4service5ambience3
    Thanksgiving was special at RC and Devon was a delight as our waiter. He made our day
  8. GT

    GTfan

    Jacksonville

    10 reviews

    vip
    5.0

    10 reviews

    Dined 6 days ago

    overall5food5service5ambience5
    We had an excellent Thanksgiving dinner at Ruth’s Chris! We are repeat Thanksgiving diners at Ruth’s Chris, which has definitely become our new holiday tradition. Special thanks to our server, Jonathan, as well as to everyone else who was involved with all aspects of making Thanksgiving wonderful for us!
  9. GF

    GeorgeF

    Jacksonville

    5 reviews

    5.0

    5 reviews

    Dined on November 22, 2022

    overall5food5service5ambience5
    As per usual, the experience was great. The food is impeccable. The service was very good. And the extra effort to ensure it was a wonderful evening for my wife's birthday celebration was spot on.
  10. OT

    OpenTable Diner

    Jacksonville

    4 reviews

    vip
    4.0

    4 reviews

    Dined on November 22, 2022

    overall4food5service4ambience4
    Didn’t get seated until 25mins after our reservation and had a waiter that would disappear for random amounts of time. After being at the table for almost an hour only to find out that he didn’t place our entrees in after appetizer/salad course to wait another 30 mins. Our overall time in the restaurant was over 2.5 hours while everyone around us was getting served accordingly.
  11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 21, 2022

    overall5food5service5ambience5
    Birthday. Very nice
  12. JT

    JTFloridaGirl

    Jacksonville

    2 reviews

    4.0

    2 reviews

    Dined on November 20, 2022

    overall4food4service4ambience4
    Very good dining experience on the water. The bar staff was great and mixed excellent drinks. The aroma of the restaurant is pleasing.
  13. DF

    DebbieF

    Jacksonville

    11 reviews

    vip
    5.0

    11 reviews

    Dined on November 20, 2022

    overall5food5service5ambience5
    Wonderful! Amazing view. Emily took great care of us & provided excellent service & knowledge of the food & wine. Emily is an excellent server!
  14. OT

    OpenTable Diner

    Jacksonville

    3 reviews

    3.0

    3 reviews

    Dined on November 20, 2022

    overall3food3service3ambience2
    Doesn’t seem to be the same quality as past visits.

    Ruth's Chris Steak House - DoubleTree JacksonvilleResponded on November 22, 2022Thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. We will share this with the rest of the team.

  15. MN

    MrNYC

    Jacksonville

    133 reviews

    vip
    3.0

    133 reviews

    Dined on November 19, 2022

    overall3food3service3ambience3
    This trip to one of our favorite restaurants was truly not a good one. My caesar salad was tasteless and had to be sent back, can't remember the last time I did that. They brought a new one that was slightly better. The service was ok, the server was very friendly but there was no urgency to getting our requests handled. Our steaks came and they were way too salty. The creamed spinach has the consistency of soup. I wonder if the chefs look at what they are sending out. Overall it was not a great meal like we have come to expect. For what it costs to eat at Ruth's Chris, this was not worth it at all. Very surprised.
  16. CF

    ChiefFoodOfficer

    Atlanta

    114 reviews

    vip
    5.0

    114 reviews

    Dined on November 19, 2022

    overall5food5service5ambience5
    Excellent evening view! The food and service were fantastic. Definitely a popular spot for locals as well.
  17. OT

    OpenTable Diner

    Jacksonville

    2 reviews

    5.0

    2 reviews

    Dined on November 19, 2022

    overall5food5service5ambience4
    Dinner was fantastic. And service was exceptional - Madison was an amazing server!!! Thank you!!!
  18. OT

    OpenTable Diner

    Jacksonville

    7 reviews

    5.0

    7 reviews

    Dined on November 18, 2022

    overall5food5service5ambience5
    4 of our party celebrated birthdays
  19. OT

    OpenTable Diner

    Orlando

    9 reviews

    5.0

    9 reviews

    Dined on November 17, 2022

    overall5food5service5ambience5
    This place is always amazing!!
  20. OT

    OpenTable Diner

    Jacksonville

    1 review

    3.0

    1 review

    Dined on November 17, 2022

    overall3food5service2ambience2
    Will not go to this location again. We waited 40mins to order food then we waited another 30mins until our food arrived . Our food came out before the appetizers then they didn't bring our sides. The whole night was a disaster. We only stayed because it was my mom's birthday
  21. OT

    OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined on November 16, 2022

    overall5food5service5ambience5
    Great experience and food
  22. OT

    OpenTable Diner

    Anchorage

    1 review

    5.0

    1 review

    Dined on November 16, 2022

    overall5food5service5ambience5
    Birthday celebration. Our server, Matt, was personable and attentive. Couldn’t have asked for any better!
  23. r

    rebeccab

    Jacksonville

    9 reviews

    3.0

    9 reviews

    Dined on November 14, 2022

    overall3food4service3ambience3
    This is the 3rd or the 4th wine dinner I have done there, and my guess, the last. I do a lot of Wine dinners- Matthews, Taverna, Town Hall, Pratti Italia, Rue St Marc and understand the challenges. The pace is always too slow- but last night, I waited 45 minutes from finishing the main filet, and getting a check. 4 courses and 4 wines; and you get out at 9:20? We had to take our desserts to go and rush out. The cakes could have been pre-cut and plated once the main fillet was served. The checks could be pre-prepared except for the add-ons of cocktails or extra wines for the few tables who get them. We were across from where the event manager Rebecca was clustered with various servers trying to get the checks printed out. Very Disappointed. I went because I love Veuve Cliquot and have had good experiences with the dinners- other than the lagging pace. Oh well.
  24. OT

    OpenTable Diner

    Jacksonville

    1 review

    1.0

    1 review

    Dined on November 14, 2022

    overall1food3service2ambience2
    We were super excited for this tasting. It just seemed everyone involved was entirely unprepared - except the three servers. It was extremely disappointing. The food was decent, the champagne was fabulous.

    Ruth's Chris Steak House - DoubleTree JacksonvilleResponded on November 17, 2022Hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruth’s Chris name, we take those assertions seriously. We appreciate you bringing your concerns to our attention and will work to ensure this doesn't happen again.

  25. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 12, 2022

    overall5food5service5ambience5
    Excellent food. Amazing customer service. Great experience
  26. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 12, 2022

    overall5food5service5ambience5
    Wonderful. Really nice
  27. D

    Durasul58

    Jacksonville

    8 reviews

    3.0

    8 reviews

    Dined on November 12, 2022

    overall3food5service3ambience4
    First of all the hostess must have been in a bad mood. She never smiled and could have cared less we were there. There must have been a bunch of call in’s because the food took a while to get our table. Sean, our waiter was amazing! He kept us informed on the delay and comped a couple of drinks. He was very nice and personable.
  28. OT

    OpenTable Diner

    Jacksonville

    4 reviews

    4.0

    4 reviews

    Dined on November 9, 2022

    overall4food3service4ambience4
    Juss kicking it with the fsmily
  29. NC

    NickC

    Jacksonville

    21 reviews

    vip
    3.0

    21 reviews

    Dined on November 7, 2022

    overall3food3service3ambience1
    Disappointing! Our previous visits have featured excellent service, good food and a well-paced evening. Made our reservations a week in advance, but didn't get the quiet table we requested. Got the horrid little two-top between the wine cellar and the kitchen. A very busy night, but the time between our appetizers and the entree was excessive. The Potato Gratin was not up to Ruth's Chris standards.

    Ruth's Chris Steak House - DoubleTree JacksonvilleResponded on November 8, 2022Hi NickC, we wish your experience could have been better, but appreciate you taking the time to share your feedback. We’ll use this as a learning experience as to how we can improve.

  30. OT

    OpenTable Diner

    Atlanta

    2 reviews

    vip
    1.0

    2 reviews

    Dined on November 6, 2022

    overall1food1service1ambience3
    Worst Ruth Chris experience I ever had. Don’t think I will be back to this location.

    Ruth's Chris Steak House - DoubleTree JacksonvilleResponded on November 8, 2022We’re sorry to hear that we weren’t able to provide you with the best experience possible. Your remarks will be shared with the team.

  31. W

    Wendie

    Savannah

    6 reviews

    3.0

    6 reviews

    Dined on November 6, 2022

    overall3food4service4ambience3
    We had a 5pm dinner reservations party of 4 and seated 15 minutes late. It took an hour 1/2 for the food to come out. We visit Jacksonville and stay at the Double Tree Hotel several times a year for work and to attend music events and always dine at this Ruth Chris. This was the first time we felt like the kitchen was extremely slow. Hopefully that will not be the norm in the future.
  32. JB

    JasonB

    Jacksonville

    1 review

    5.0

    1 review

    Dined on November 6, 2022

    overall5food4service5ambience5
    The reservation was for our anniversary, which everyone acknowledged. We had an awesome table right at the glass, overlooking St Johns and Downtown. The service at this location was second to none. Once the food came out my steak was a little salty, but that got taken care of within what seemed like five minutes. I took the blame for this as I did not say anything in the beginning. That was put in my profile, so my next trip should be excellent. Did I say the wait staff were second to none.
  33. OT

    OpenTable Diner

    Jacksonville

    4 reviews

    5.0

    4 reviews

    Dined on November 6, 2022

    overall5food5service5ambience5
    Kenny was awesome! Thanks so much!
  34. OT

    OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined on November 5, 2022

    overall5food5service4ambience5
    Had another wonderful anniversary dinner at Ruth’s Chris. Mitch was an excellent server. The timing of food could have been a little better. We had a little too much time between salad and main dish. Otherwise we had a great time and will be back again next year.
  35. H

    Hackmanbmw

    Hawaii

    5 reviews

    vip
    5.0

    5 reviews

    Dined on November 4, 2022

    overall5food5service5ambience5
    Service and food was exceptional like always!
  36. F

    Foodie

    Los Angeles

    28 reviews

    vip
    3.0

    28 reviews

    Dined on November 3, 2022

    overall3food5service3ambience4
    We decided to go to Ruth's Chris in downtown JAX instead of the one closer to us in Ponte Vedra as we heard the closer one was really lacking in many areas plus we wanted to have a river view on my wifes birthday. GOOD: Food was excellent. The Ceasar Salad (a recommended item in menu) was nothing special. Steaks came out as we wanted them, and the sides were delicious. The desserts were also nothing special (choc cake and creme brulee). BAD: 7 pm reservation and the steaks didnt come out until about 8:30 pm!!! We thought about leaving. The waitress was nice, but the kitchen was so slow, it was shameful. The manager was a class act though and comped our steaks, which I did not expect or need...but he insisted and that was appreciated and impressive. They also comped the desserts to go since we were there so long, we didnt want to do the candle as we were ready to go home. OVERALL: Good food...slow service (on a slow thursday too)...but management took notice and hopefully it won't happen again. We would give it another shot soley because the manager seemed eager to make sure this didnt happen again.
  37. MB

    MelvinB

    Jacksonville

    23 reviews

    5.0

    23 reviews

    Dined on November 2, 2022

    overall5food5service5ambience5
    Date night we walked to Ruth Chris. Service was prompt. Server was amazing , food was delicious and restaurant was clean and quiet
  38. KY

    KevinY

    1 review

    5.0

    1 review

    Dined on October 30, 2022

    overall5food5service5ambience5
    Always a fantastic experience at Ruth's Chris Jacksonville St John's river.
  39. OT

    OpenTable Diner

    Baltimore

    3 reviews

    4.0

    3 reviews

    Dined on October 29, 2022

    overall4food3service5ambience5
    We went on the night of the Florida-Georgia football game in Jacksonville, so it was louder than usual but no biggie. We all felt our main dishes were excellent and beyond reproach - cooked perfectly, tasted excellent. The appetizers and sides weren’t that great unfortunately. The crab stuffed mushrooms were salty and the crab didn’t have any flavor, just mush. The lobster bisque was terrible. The garlic mashed potatoes were just ok, as well as the asparagus, nothing special, could do better at home. The crème brûlée was pretty good, liked that as well. So it was a mixed bag for such an expensive meal. Next time I would only get a main course!
  40. c

    chrisb

    Atlanta

    3 reviews

    4.0

    3 reviews

    Dined on October 29, 2022

    overall4food5service5ambience4
    Good food and atmosphere. Didn’t get seated until at least 30 minutes after our reservation time and the hostess was rude so definitely plan ahead.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Ruth's Chris Steak House - DoubleTree Jacksonville using the Order Online button. Ruth's Chris Steak House - DoubleTree Jacksonville also offers delivery in partnership with Uber Eats. Ruth's Chris Steak House - DoubleTree Jacksonville also offers takeout which you can order by calling the restaurant at (904) 396-6200.

Ruth's Chris Steak House - DoubleTree Jacksonville is rated 4.6 stars by 2679 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 89 times today
Experiences are available.

Order delivery or takeout

Other options

  • Order online
  • Logo image for Uber Eats
Google Map for Ruth's Chris Steak House - DoubleTree Jacksonville

1201 Riverplace Boulevard, Doubletree by Hilton Hotel, Jacksonville, FL 32207

Additional information

  • Cross street

    Flagler

  • Neighborhood

    Jacksonville

  • Hours of operation

    Dinner Daily 4:00 pm–9:00 pm

  • Cuisines

    Steakhouse, Steak, Seafood

  • Dining style

    Fine Dining

  • Dress code

    Business Casual

  • Parking details

    Free self-parking with validation. Valet parking is unavailable at this time due to social distancing

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

  • Phone number

    (904) 396-6200

  • Catering

    Ruth's Catering in Jacksonville, FL - Bring the service, expertise and flavor of Ruth's Chris Steak House to the location of your choice! Your Private Event Manager is ready to help attend to every detail of your event, from the menu to the martinis. Ruth's will bring in a team of trained chefs, bartenders and servers to make the most of your experience.

  • Private party facilities

    No matter what the occasion, Ruth's Chris is the perfect place to gather. We will work with you to customize any menu to meet your needs and budget. Work one-on-one with our Private Event Manager to select the right room and configuration, accommodate your A/V needs, and help enhance your event with floral arrangements and more.

  • Private party contact

    Laura Hayes: (904) 396-6200

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