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Ruth's Chris Steak House - DoubleTree Jacksonville, Jacksonville, FL

Ruth's Chris Steak House - DoubleTree Jacksonville

4.4
4.4
2903 Reviews
$31 to $50
Steakhouse
Now Open: We look forward to serving you soon.

Ruth's Chris Steak House in Jacksonville, FL serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth’s Chris’ genuine hospitality. So whether you’re a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested for Main Dining Room. All Lounge dining and Happy Hour please call the restaurant to reserve your table. Private dining and offsite catering may be arranged.

Make a reservation

2 people

7:30 PM


Booked 84 times today
Experiences are available.

Order delivery or takeout

Other options

  • Order online
  • Logo image for Uber Eats

Additional information

  • Dining style

    Fine Dining

  • Cuisines

    Steakhouse, Steak, Seafood

  • Hours of operation

    Dinner Daily 4:00 pm–9:00 pm

  • Phone number

    (904) 396-6200

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Business Casual

  • Catering

    Ruth's Catering in Jacksonville, FL - Bring the service, expertise and flavor of Ruth's Chris Steak House to the location of your choice! Your Private Event Manager is ready to help attend to every detail of your event, from the menu to the martinis. Ruth's will bring in a team of trained chefs, bartenders and servers to make the most of your experience.

  • Private party facilities

    No matter what the occasion, Ruth's Chris is the perfect place to gather. We will work with you to customize any menu to meet your needs and budget. Work one-on-one with our Private Event Manager to select the right room and configuration, accommodate your A/V needs, and help enhance your event with floral arrangements and more.

  • Private party contact

    Laura Hayes: (904) 396-6200

  • Neighborhood

    Jacksonville

  • Cross street

    Flagler

  • Parking details

    Free self-parking with validation. Valet parking is unavailable at this time due to social distancing

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

Experiences

  • Rombauer Vineyards TasteMaker Dinner

    $120.00 per person

    Mar 27 - Mar 29, 2023
    Rombauer Vineyards has been producing distinctive, fruit-driven wine for more than 40 years. Savor four acclaimed varietals, paired with four delectable courses, at this exclusive event. View the menu and reserve your spot. Amuse-Bouche: Ginger-Lime Grilled Shrimp & Papaya Salad Paired with Rombauer Sauvignon Blanc First Course: Chicken Pot Pie Paired with Rombauer Chardonnay Second Course: Sausage Ragout Orecchiette Paired with Rombauer Zinfandel Third Course: Filet with Burgundy Demi-Glace, accompanied by baked au gratin potatoes and roasted artichokes & mushrooms Paired with Rombauer Cabernet Sauvignon Fourth Course: Rombauer Jam Cake Served with Coffee & Tea Price excludes tax and gratuity
  • Easter Sunay

    Apr 9, 2023 only
    We’ll be open early on Easter Sunday to welcome your family for an unforgettable meal. Enjoy a three-course menu including a starter, entrée, a personal side, and dessert. Our full menu will also be available for the occasion. Indulge in our selection of USDA Prime steaks, served sizzling on a 500° plate, such as our Filet, New York Strip, or Ribeye, complemented by one of our signature sides, like Creamed Spinach or Lobster Mac & Cheese. Reserve your table today.
  • Stag's Leap Wine Cellars TasteMaker Dinner

    $160.00 per person

    May 1 - May 3, 2023
    This four-course pairing dinner celebrates the acclaimed winery that put Napa Valley on the map. View the menu and reserve now. Amuse-Bouche: Charbroiled Oyster with Citrus Garlic Butter Paired with Stag's Leap Wine Cellars ‘AVETA’ Sauvignon Blanc First Course: Crispy Stuffed Chicken with Herb Cream Sauce Paired with Stag's Leap Wine Cellars ‘KARIA’ Chardonnay Second Course: Coffee-Braised Pork Tenderloin Paired with Stag's Leap Wine Cellars ‘ARTEMIS’ Cabernet Sauvignon Third Course: Filet with Whipped Boursin Cheese, with Lyonnaise Potatoes & Corn Maque Choux Paired With Stag's Leap Wine Cellars ‘FAY’ Cabernet Sauvignon Fourth Course: Butter Cake with Bourbon Salted Caramel Served with Coffee & Tea Price excludes tax and gratuity.

Popular dishes

What 2,903 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.5Food
  • 4.5Service
  • 4.5Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Jacksonville / Northeast Florida

    Great for scenic views

  • Jacksonville / Northeast Florida

    Good for special occasions

  • Jacksonville / Northeast Florida

    Steakhouse

  • Jacksonville / Northeast Florida

    Most Booked

  • Jacksonville

    Good for business meals

  • Jacksonville

    Romantic

  • Jacksonville

    Good for special occasions

  • Jacksonville

    Most Booked

Sort by

Filters

  1. Louis

    Jacksonville

    3 reviews

    1.0

    3 reviews

    Dined 1 day ago

    overall1food1service3ambience2
    Drinks were terrible. Club soda flat. So the Vodka, club and cran became Vodka and sparkling water. Forgot the cran and instead of making a new one, brought over a glass of cran and peligrino bottle for us to make ourselves. Ordered a Filet medium. Got end cut that looked terrible and was rare/medium rare. Sent it back and came out with a better cut of meat, but woefully undercooked. Server said to cut it up and sear it on the blazing hot plate. So had to make our own drinks, and cook our own meat. Manager came by once and said would check on us again at desert but never made another appearance. Another table sent their filet back and server indicated that Filets are hard to cook. I disagreed with him but obviously, the chef was having a tough night. Overall, a cluster of a night!
  2. MikeM

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food4service4ambience5
    Great view of River! Price as expected. Great Service.
  3. LynnS

    New York Area

    85 reviews

    vip
    5.0

    85 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    Lovely place to celebrate a birthday!
  4. Ughmeister

    Jacksonville

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    We went for our 13th anniversary, we were seated at a table next to the windows, which overlooks the St. Johns River. The servers were excellent, and our waiter provided very timely service, not too much, not too little. As always, the food was incredible, and we even had some to take home. One of the best things is that we saw a pod of dolphins out in the river, just frolicking away.
  5. ElizaS

    Jacksonville

    10 reviews

    vip
    5.0

    10 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    Always a treat dining with Les. Everything from start to finish was phenomenal.
  6. MGSuperFoodie

    Jacksonville

    10 reviews

    vip
    5.0

    10 reviews

    Dined 3 days ago

    overall5food5service5ambience5
    Incredible service. Food was prepared to temperature. We even had fish -at a steak house- and it was great! The steaks were Ruth Chris excellent.
  7. BrittneyK

    Jacksonville

    5 reviews

    1.0

    5 reviews

    Dined 3 days ago

    overall1food1service1ambience2
    I made reservations for my husbands birthday. Arrived on time, still had to wait at least 5 minutes for table, no big deal. Everyone at hostess stand was nice and greeted us and wished my hubby a happy birthday. Got to our table, from there, I have no positive words. Long story short, it took 25 minutes to get someone to bring us water and bread. We never once saw our waiter. Several waiters walked by and tended to every table around us, however, not once did anyone acknowledge we were even there. After 30min, I did go to hostess and ask to speak with manager who offered to move our table to an area with "better waiters". But at that point my hubby was livid and wanted to leave, and it was his birthday. When you go to a nicer establishment you expect the best. Our experience was awful.

    Ruth's Chris Steak House - DoubleTree JacksonvilleResponded todayThank you for taking the time to leave us a review. We're sorry to hear about your long wait as its not the dining experience that we aim to provide. Should you wish to address your concerns in further detail, please consider replying directly to us with your name and phone number. Thank you.

  8. Buck

    Jacksonville

    1 review

    3.0

    1 review

    Dined 3 days ago

    overall3food4service1ambience3
    Bella, the assistant server was outstanding, otherwise, service was extremely slow.

    Ruth's Chris Steak House - DoubleTree JacksonvilleResponded todayWhile we're glad to hear that you received good service from the assistant server, we're sorry to hear that the rest of your experience was slow. We appreciate your taking the time to leave us a review, and we hope to have the chance to serve you again. Thank you.

  9. KarenJ

    Jacksonville

    1 review

    4.0

    1 review

    Dined 3 days ago

    overall4food5service3ambience4
    The last three ot four visits I have been disappointed with the level of service we have received. I am mindful of the times we live in and still tipped as if the service was excellent but am still disappointed
  10. golfnut

    Jacksonville

    24 reviews

    vip
    4.0

    24 reviews

    Dined 3 days ago

    overall4food5service4ambience5
    the view was great as we got to see dolphins swimming in the river
  11. OpenTable Diner

    Jacksonville

    2 reviews

    4.0

    2 reviews

    Dined 3 days ago

    overall4food3service5ambience5
    Service was excellent. Food was just okay. One steak was overcooked in my party. Not as good as previous visits.
  12. OpenTable Diner

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    This was a planned date night for myself and husband and we were ready for some good food and drinks. Everything was great. Seating area with view of the riverfront was romantic and the waitress Bree was very friendly and professional and very helpful with our requests.
  13. OpenTable Diner

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    It was great, couldn’t have asked for a better experience! It’s was a birthday celebration.
  14. ValerieH

    Jacksonville

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    Everything was fantastic. Cocktails, wine, salads, entrees ,sides and desserts were amazing. We even had a dolphin show in the St John’s River.
  15. ScottA

    Las Vegas

    3 reviews

    5.0

    3 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    The food, as usual, was outstanding! Matt, our server, accommodated our every request, even those not on the menu. Great dinner experience!
  16. RonC

    Jacksonville

    5 reviews

    vip
    3.0

    5 reviews

    Dined 4 days ago

    overall3food2service5ambience4
    Service was excellent. Appetizers and salad were good Dessert was good The porterhouse steak was over cooked and very tough on the strip portion. It had a big piece of gristle running through the steak. We were tight on time, headed to a show or I would have sent it back. I also did not complain to Server or Management. You go to Ruth’s Chris for a great steak and that’s not what we experienced this time.

    Ruth's Chris Steak House - DoubleTree JacksonvilleResponded todayWe sincerely apologize not everyone's steak arrived perfectly prepared. Would you please consider sending us a private message about this? Please reply to us directly with your contact information, including your name and a phone number. Thank you!

  17. PeteJ

    Jacksonville

    1 review

    2.0

    1 review

    Dined 4 days ago

    overall2food2service2ambience4
    After 20 minutes sitting at our table, had to ask for service. Bread was stale. Food overall was mediocre. Expected more than was provided for the price.
  18. JohnA

    Washington DC

    5 reviews

    5.0

    5 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    Wow! what a great meal. Staff and servers were wonderful. Got the bone- in off the nightly special menu and it was perfect!
  19. GunnerK

    1 review

    3.0

    1 review

    Dined 5 days ago

    overall3food3service3ambience3
    The food ok & not worth the price they put on it. Our server, Nic, was never around and when he did show up he would sneak up, startle us, and almost whisper in my fiancé’s ear. Probably the most strange and underwhelming $200 I have ever spent.

    Ruth's Chris Steak House - DoubleTree JacksonvilleResponded todayThank you for your honest comments. We are sorry to hear that you had a less than favorable experience. please send your contact information, including your name and a phone number, to us in your response. Thank you!

  20. HHardee

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    Wait time for table was less that 10min. Food was cooked to perfection!!!!! Waiter was very attentive and helpful. Very please with our experience.
  21. Evans

    Jacksonville

    7 reviews

    5.0

    7 reviews

    Dined 5 days ago

    overall5food5service5ambience5
    Good food, friendly people and great environment . We will definitely be back again soon
  22. MarcJ

    Jacksonville

    39 reviews

    vip
    2.0

    39 reviews

    Dined 5 days ago

    overall2food2service4ambience3
    First time we were disappointed in our meal. The steak, shrimp and fish were all overcooked. We didn't bring to waiters attention because of another engagement we needed to leave for. Time between salad and entrees was over 20 minutes. Just not a great experience. Waiter was apologetic and polite.

    Ruth's Chris Steak House - DoubleTree JacksonvilleResponded todayOur goal is to always provide the very best food and service, so we are concerned to hear your comments about your dinner order. Should you wish to discuss your experience in further detail, please reply directly with your contact information, including your name and a phone number. Thank you!

  23. Lane

    Jacksonville

    4 reviews

    2.0

    4 reviews

    Dined 6 days ago

    overall2food2service2ambience2
    Party of 5 for my husband's birthday:Food and service not up to your standards. Chaturbahu w/reduction best food at table, crab cakes tasteless and ordered rare steak served well done, baked potato cold, lobster overcooked. scalloped potato :PERFECT, asparagus /Perfect I was so embarrassed by my guess's food being just awful and servers ignored request for Sauces. We have always chosen Ruth Chris for our special dining, but go elsewhere after the evening 3-24-23.

    Ruth's Chris Steak House - DoubleTree JacksonvilleResponded todayPlease rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Please reply to us directly, or private message us with your contact information, including your name and a phone number, so that we can follow up with you. Thank you!

  24. RoyH

    South Dakota

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Me and my family really enjoyed the service and food. Great time was had by all!!
  25. Cardinalfan

    Jacksonville

    15 reviews

    vip
    4.0

    15 reviews

    Dined 7 days ago

    overall4food5service4ambience5
    Ian was our waiter and he was very knowledgeable of both the menu and the history of Ruth Chris. My Vieux Carre cocktail was spot on. Food (steaks) were delicious. Perhaps a little overdone but I would be "splitting hairs". A very nice upscale restaurant.
  26. Nolesrock

    Atlanta Metro

    7 reviews

    2.0

    7 reviews

    Dined on March 21, 2023

    overall2food3service2ambience3
    Mediocre service and below average experience to drive 120 miles for. Still waiting for a call back from this General manager to resolve my card balance error.
  27. KristinN

    Jacksonville

    1 review

    5.0

    1 review

    Dined on March 21, 2023

    overall5food5service5ambience5
    The food was excellent. Kim and Kenny were an awesome wait staff.
  28. DarrylW

    1 review

    2.0

    1 review

    Dined on March 21, 2023

    overall2food4service2ambience4
    Service was very slow. An hour past between the time we ordered and the time our meal was served. Server was polite and apologized for "the kitchen being slow" but the length of time it took to serve our meal was excessive. I've been to this location several times and always had a good experience so I'm sure I'll return to try again.

    Ruth's Chris Steak House - DoubleTree JacksonvilleResponded todayWe’re sorry to hear about the slow service as we never want our guests to leave disappointed. Please consider replying directly to us with your name and phone number should you wish to discuss your concerns further. Thank you.

  29. ValarieJ

    San Francisco

    1 review

    5.0

    1 review

    Dined on March 21, 2023

    overall5food5service4ambience5
    The food was great. The company was even better, but the price was outrageous.
  30. MyrianeS

    1 review

    5.0

    1 review

    Dined on March 20, 2023

    overall5food5service5ambience5
    They make my husband's Birthday so special. Everything was outstanding.
  31. OpenTable Diner

    1 review

    4.0

    1 review

    Dined on March 20, 2023

    overall4food3service3ambience4
    This will be the first time I complain about our dining experience at this location, and we usually dine here once a year. Not sure why our reserved table was not immediately ready once we arrived on time for our 6PM reservations, but it took less than ten minutes to seat us. All was going well through the time we got our food. The steak I ordered was the ribeye medium rare, but was more on the medium side, but I did not bring it to anyone’s attention and just dealt with it. After the meal, however, was when the dissatisfaction came with our overall experience, as it took nearly an hour for the check to be brought to the table and we were not checked on by wait staff during that time period. I get it - everyone has “off days” when things are not going right, but for such an establishment as respected as Ruth’s Chris we definitely expected more during our $630 pre-tip bill, on which we tipped $120.
  32. OpenTable Diner

    Jacksonville

    2 reviews

    5.0

    2 reviews

    Dined on March 19, 2023

    overall5food5service5ambience5
    Nick was our waiter and he was amazing.. Food was great as always and wine was perfect.
  33. OpenTable Diner

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on March 19, 2023

    overall5food5service5ambience3
    Great service, great food. Wish they’d enforce the dress code better. People wearing a hoodie, sweatpants, and flip flops shouldn’t be allowed in.
  34. AliciaT

    1 review

    5.0

    1 review

    Dined on March 19, 2023

    overall5food5service5ambience5
    I have never had a bad experience at Ruth”s Chris.
  35. suzanne

    Orlando

    12 reviews

    5.0

    12 reviews

    Dined on March 18, 2023

    overall5food5service5ambience5
    As always Ruth's Chris did not disappoint. From the escargot to the creme brulee, it was top notch. And the location in Jacksonville is our favorite. Great view of the blue bridge and the river. Bon Appetit!
  36. MichaelB

    1 review

    5.0

    1 review

    Dined on March 18, 2023

    overall5food5service5ambience5
    Best steak I’ve had here to date. Matthew was our server (third visit with him). Always provides top notch service. Seems a shame to call him a server. More like a dinner coordinator. Knows the perfect time to come over and then when to let us dine. Great experience. Plan for at least 2 hours for a dinner.
  37. MichaelO

    Jacksonville

    6 reviews

    5.0

    6 reviews

    Dined on March 18, 2023

    overall5food5service5ambience5
    Perfect meal as expected at Ruth’s Chris. Excellent anniversary choice.
  38. hrudey

    Jacksonville

    1 review

    5.0

    1 review

    Dined on March 17, 2023

    overall5food5service5ambience5
    The food at Ruth's Chris is, as expected, on the pricy side but it is of such high quality that as a special occasion it is still worthwhile. The service was outstanding, and I regret that it had been so long since our last visit.
  39. VanessaB

    1 review

    5.0

    1 review

    Dined on March 17, 2023

    overall5food5service4ambience5
    Had a great experience here at the downtown location.
  40. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 14, 2023

    overall5food5service5ambience5
    Outstanding! The food was amazing both taste and presentation! The stuffed chicken breast a surprise as it is equal delicious dish to the steak! Garlic crested sea bass excellent as well. The brussel sprouts fantastic taste!

    Ruth's Chris Steak House - DoubleTree JacksonvilleResponded on March 17, 2023We are glad to know you enjoyed your experience and we hope to have the chance to "wow" you again!

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Ruth's Chris Steak House - DoubleTree Jacksonville using the Order Online button. Ruth's Chris Steak House - DoubleTree Jacksonville also offers delivery in partnership with Uber Eats. Ruth's Chris Steak House - DoubleTree Jacksonville also offers takeout which you can order by calling the restaurant at (904) 396-6200.

Ruth's Chris Steak House - DoubleTree Jacksonville is rated 4.4 stars by 2903 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:30 PM


Booked 84 times today
Experiences are available.

Order delivery or takeout

Other options

  • Order online
  • Logo image for Uber Eats
Google Map for Ruth's Chris Steak House - DoubleTree Jacksonville

1201 Riverplace Boulevard, Doubletree by Hilton Hotel, Jacksonville, FL 32207

Additional information

  • Cross street

    Flagler

  • Neighborhood

    Jacksonville

  • Hours of operation

    Dinner Daily 4:00 pm–9:00 pm

  • Cuisines

    Steakhouse, Steak, Seafood

  • Dining style

    Fine Dining

  • Dress code

    Business Casual

  • Parking details

    Free self-parking with validation. Valet parking is unavailable at this time due to social distancing

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

  • Phone number

    (904) 396-6200

  • Catering

    Ruth's Catering in Jacksonville, FL - Bring the service, expertise and flavor of Ruth's Chris Steak House to the location of your choice! Your Private Event Manager is ready to help attend to every detail of your event, from the menu to the martinis. Ruth's will bring in a team of trained chefs, bartenders and servers to make the most of your experience.

  • Private party facilities

    No matter what the occasion, Ruth's Chris is the perfect place to gather. We will work with you to customize any menu to meet your needs and budget. Work one-on-one with our Private Event Manager to select the right room and configuration, accommodate your A/V needs, and help enhance your event with floral arrangements and more.

  • Private party contact

    Laura Hayes: (904) 396-6200

  • Privacy Policy
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