Ruth's Chris Steak House - DoubleTree Jacksonville

4.7
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1960 Reviews
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$31 to $50
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Steakhouse
Now Open: We look forward to serving you soon.

Ruth's Chris Steak House in Jacksonville, FL serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth’s Chris’ genuine hospitality. So whether you’re a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested for Main Dining Room. All Lounge dining and Happy Hour please call the restaurant to reserve your table. Private dining and offsite catering may be arranged.

Support Ruth's Chris Steak House - DoubleTree Jacksonville during COVID-19

What 1960 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.8
food
4.7
service
4.7
ambience
4.3
value
Noise · Moderate
93% of people would recommend it to a friend
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OT
OpenTable Diner
Jacksonville
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great experience. Our waiter was awesome food was perfect. We had a great time.

OT
OpenTable Diner
1 review
Dined 3 days ago
Overall5food5service4ambience4

Always a pleasant dinning experience and food was great

HO
HannahO
1 review
Dined 6 days ago
Overall3food3service2ambience1

For spending close to $300 for a dinner with 3 people.. the food, the service, and the overall experience wasn’t worth it. On both sides of our table there were small children screaming and climbing in and out of their chairs. Right behind us was the door to the patio where many people stepped out for a smoke break and the smell of a cigarette lingered in the air for a few minutes after each person. The Hostesses up front had no idea what was going on with the table seating and walked back and forth to check on tables before seating us which i found to be very unprofessional since I had booked a reservation. Our hostess walked us to the table and out waiter came to ask about drinks before our hostess had ever come back with menus. The food was subpar to say the least. The entire restaurant seemed to be at about 80 degrees when we sat down it was so warm I had to ask our waiter to speak with a manager about turning on the AC. All in all not my best experience at one of their chains and I won’t be visiting this location again.. when you spend that kind of money on a meal you expect a level of service that I certainly did not receive.

OT
OpenTable Diner
1 review
Dined on September 14, 2020
Overall3food2service5ambience3

The bass was excellent !! Fillet was good and cooked perfectly but the bleu cheese crust wasn’t worth getting, calamari was a soggy, possibly do a light drizzle and bring more on the side. The mashed potatoes had the texture of coming from a box.

OT
OpenTable Diner
Tampa
2 reviews
Dined on September 11, 2020
Overall4food5service4ambience4

Food was excellent. The restaurant has the table decorated for the birthday celebration and brought a complimentary dessert prices are VERY expensive!

OT
OpenTable Diner
Orlando
2 reviews
Dined on September 8, 2020
Overall5food5service5ambience5

This place was AWESOME! The food and staff were very friendly!

BB
BruceB
Jacksonville
6 reviews
Dined on September 8, 2020
Overall4food5service5ambience4

Excellent dinner! Limited menu was not as good as the full menu but it is understandable. Excellent server.
Overall wonderful evening!

LS
vipLynnS
New York Area
21 reviews
Dined on September 7, 2020
Overall5food5service5ambience5

Great atmosphere, and our server John was
delightful!

RF
RandyF
Jacksonville
4 reviews
Dined on September 6, 2020
Overall3food3service2ambience5

The ambiance and initial greeting and seating was excellent and as expected by Ruth's Chris. The subsequent overall service by wait staff, including food quality, was subpar by typical Ruth's Chris standards and from past experience / expectations.

Our primary server was not very welcoming and seemed to be there out of obligation and certainly not with a server's spirit. Overall the food was acceptable, with very tasty appetizers and bread. The main entree's, however (filet's and rib-eye's), lacked the expected quality, taste and texture of US Prime Choice beef.

This could've been an off evening for the wait staff and the food quality. However, we will be visiting the other RC restaurant in our area next time.

OT
vipOpenTable Diner
New York Area
59 reviews
Dined on September 4, 2020
Overall5food5service5ambience5

Our waiter, Scott, remembered us from two weeks ago. It is great when someone recalls you being at their table. He was fantastic two weeks ago and Friday evening was no exception. He brought a sample of the wind to be certain I liked the flavor. The food was timed perfectly. My husband and I love sitting in the bar and enjoying the Happy Hour menu. A marvelous experience!

OT
vipOpenTable Diner
Jacksonville
6 reviews
Dined on September 4, 2020
Overall5food5service5ambience5

Our server, Brennan, made our experience great. All of the staff did an amazing job. Thank you Ruth’s Chris.

JC
JingC
Jacksonville
2 reviews
Dined on August 30, 2020
Overall5food5service5ambience5

Great experience. The staff made my son’s 13 th bday super special. This is the only thing he asked for for his birthday especially since he couldn’t have a party or friends over to celebrate due to COVID.

OT
OpenTable Diner
Chicago
2 reviews
Dined on August 29, 2020
Overall5food5service5ambience5

This location is TOPS all the way.


If you think you want RC in Ponte verda think twice! Go to Downtown Jax 150% better in Everything! You won’t be disappointed. We are always happy here and went to PV location for a new try never again!

PH
PeterH
Jacksonville
4 reviews
Dined on August 29, 2020
Overall5food5service5ambience5

Love the downtown location.

JD
JarnettD
1 review
Dined on August 29, 2020
Overall5food5service5ambience5

The food and service was awesome. The staff was very professional, courteous and knowledgeable. We will definitely be return for our next special occasion.

OT
OpenTable Diner
Miami
1 review
Dined on August 26, 2020
Overall5food5service5ambience5

This was perfect for a birthday dinner, food was AMAZING

OT
OpenTable Diner
1 review
Dined on August 26, 2020
Overall5food5service5ambience5

so friendly and fast acting to get the costumers there requests and make them feel like there family definitely recommend Ruth Chris this is a very sweet and nice place to dine at

t
viptheplanner
Jacksonville
27 reviews
Dined on August 24, 2020
Overall5food5service5ambience5

the service and food were great as usual but leaving the parking garage was a nightmare and 2-3 years ago it was a nightmare also so since then the gate was always open--this time we put our validated ticket in the slot but it wanted $3 more so I gave them a credit card for that even though we had just spent over $200 for our anniversary---as long as you have this problem, we will go to Ponte Vedra and NEVER come back to your Ruth's Chris restaurant--get your act together and maybe your dining room won't be as empty as it was Monday night

C
Cbw1
Atlanta
7 reviews
Dined on August 23, 2020
Overall5food5service5ambience4

Great service - perfect dinner .
Server worked hard to accommodate our 7 year old
RC never disappoints

OT
OpenTable Diner
Jacksonville
1 review
Dined on August 22, 2020
Overall5food5service5ambience5

We have been to Ruth Chris several times in the last year. It is always good food and wonderful service.

OT
OpenTable Diner
Jacksonville
6 reviews
Dined on August 20, 2020
Overall5food5service5ambience5

Great food and service as always

JS
vipJulioS
Jacksonville
1 review
Dined on August 20, 2020
Overall5food5service5ambience5

Celebrated my daughter’s birthday.

OT
vipOpenTable Diner
Jacksonville
11 reviews
Dined on August 20, 2020
Overall5food5service5ambience5

Love Ruths Chris
Our server Matt was awesome!!!!

P
Pam58
Jacksonville
1 review
Dined on August 20, 2020
Overall5food5service5ambience5

Wonderful food and ambience but when Matthew takes care of you it makes it even more incredible. He is the best. Thank you Matthew for Your outstanding service.
The Dedricks

OT
OpenTable Diner
Jacksonville
7 reviews
Dined on August 16, 2020
Overall5food5service5ambience5

Always a great meal.

MF
MichelleF
1 review
Dined on August 16, 2020
Overall4food5service4ambience4

They are working on a limited menu but there is still plenty to chose from.

c
cowboyzzfan
Charlotte
5 reviews
Dined on August 15, 2020
Overall5food5service5ambience5

Celebrating Moms 84th birthday! We had a fantastic time. Food is always delicious! Wish they had “ Happy Hour”!

OT
OpenTable Diner
Jacksonville
1 review
Dined on August 14, 2020
Overall5food5service5ambience5

We enjoyed the food and drinks!!

SB
StevenB
Jacksonville
3 reviews
Dined on August 14, 2020
Overall5food5service5ambience5

Outstanding! Great service! Excellent food!

MP
MattP
Baltimore
5 reviews
Dined on August 9, 2020
Overall5food5service5ambience5

Consistently amazing every time I bring customers here. Great view.

LL
LarryL
Jacksonville
1 review
Dined on August 8, 2020
Overall2food2service5ambience2

I though the servings were a lot smaller than be for,I used to get two small lobsters tails with my steak, now just one. They gave salads with the meal, now it’s extra. You are going down hill, please pick up before it’s to late.

Ruth's Chris Steak House - DoubleTree Jacksonville
Responded on August 11, 2020

We appreciate you writing about your recent visit with us. Guest satisfaction is of the utmost importance to us. We'd like to learn more. Please consider sending us your contact information, including a phone number, so that we may directly address your concerns. Thank you!

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MR
MelciaR
1 review
Dined on August 8, 2020
Overall5food5service5ambience5

Nice place for a date night or girls night out. Loved the waterfront view.

F
Franca
Jacksonville
7 reviews
Dined on August 5, 2020
Overall5food5service5ambience5

Wonderful dinner for my Husbands 50th Birthday.

OT
OpenTable Diner
1 review
Dined on August 2, 2020
Overall5food5service4ambience5

I’ve ate here before. Good experience

OT
OpenTable Diner
Jacksonville
1 review
Dined on August 1, 2020
Overall5food5service5ambience5

Amazing service & food!! So many of the 5 star restaurants are not the same since Covid-19 but that definitely isn’t the case here!! Everything was amazing & the staff is wearing mask & taking COVID-19 precautions! 💕This is the one place we feeling comfortable dining during such unpredictable times.

AJ
AngelaJ
1 review
Dined on July 31, 2020
Overall5food5service5ambience5

My husband and I celebrated our 35th Wedding Anniversary on July 31st, 2020. The atmosphere was low key and the food was superb!! A BIG shout out to our server MATT!! Give this man a BIG RAISE!!! He is an EXCEPTIONAL HUMAN BEING!!!! He made our night memorable.

WR
vipWeloveRuths
Jacksonville
14 reviews
Dined on July 31, 2020
Overall5food5service5ambience5

Never a bad meal at Ruth's. Wonderful staff. Social distancing tables. Delicious food.

N
Nancy
Jacksonville
1 review
Dined on July 30, 2020
Overall3food4service3ambience3

Requested in advance a table by window where both could see river, didn't happen and seated us next to table not 6' distance, so we asked to sit elsewhere; got booth away from window.

Waiter overworked serving all over the restaurant.

Didn't receive bread, but other tables did.

Usually receive complimentary dessert for anniversary, but not this time.

Menu shortened, only most expensive items available.

DD
vipDandDdiningout
Jacksonville
41 reviews
Dined on July 30, 2020
Overall5food5service5ambience5

From the moment you walk thru the doors until you leave there is friendliness and smiles galore. Service is impeccable and the food is delicious! Portions generous with selections for every palate! The steaks never disappoint and the sea bass is amazing!

S
Suzannes
Jacksonville
2 reviews
Dined on July 24, 2020
Overall5food5service5ambience5

Both of my kids were out of town so my husband and I decided to go out for a good steak. Well let me say a great steak. Ruth’s Chris never disappoints even during a pandemic!

FAQs

Ruth's Chris Steak House - DoubleTree Jacksonville does offer delivery in partnership with Postmates and Uber Eats. Ruth's Chris Steak House - DoubleTree Jacksonville also offers takeout which you can order by calling the restaurant at (904) 396-6200.

Ruth's Chris Steak House - DoubleTree Jacksonville is rated 4.7 stars by 1960 OpenTable diners.

Ruth's Chris Steak House - DoubleTree Jacksonville does offer gift cards which you can purchase here https://www.ruthschris.com/giftcards/?utm_source=OT&utm_medium=online&utm_campaign=flashsale.

You can book this restaurant by choosing the date, time and party size.

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