Ruth's Chris Steak House - DoubleTree Jacksonville
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Ruth's Chris Steak House in Jacksonville, FL serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth’s Chris’ genuine hospitality. So whether you’re a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested and private dining and offsite catering may be arranged.
AN ABSOLUTELY FABULOUS experience as always.
I general go to steak houses on my birthday because I like to get dressed up and feel special. There were people in the restaurant in T-shirt’s and jean shorts and flip flops. It made me feel over dressed sitting by them. Also it was my birthday and many places give me champagne or a choice of desert. I didn’t receive anything complimentary and my expectations were set high when they called to confirm my reservation and said we are all set for the birthday celebration. So just disappointment when I was treated the same as ever guest there.
Great dining experience. Looking forward to the next visit
Overpriced for what you are getting. Service is great but hard to argue for the prices that they are charging.
Great food, service. The only negative is walking into the restaurant from the parking garage. It was dirty and disgusting. The concrete was full of mud and dirt. How can you justify having a 5 star restaurant entrance in a garbage dump? I had on brand new white shoes that are so scraped up and filthy on the bottom. I'm sure we could have entered if dropped off at the hotel lobby, but this is downtown Jax and we had to park in the hotel garage. It was raining.
Derek is the best waiter you’ll ever have!
Everything was great. Our waiter, Derrick, was fabulous and made my daughter feel special for her birthday dinner.
We have dined at Ruth’s Chris for over 10 years and this experience was less than stellar. We asked to be seated at 4 top table so my wife and I could sit together and they said no, we cannot. Upon observing the room they had plenty of 4 top tables open yet they said “No”. No more than 30 minutes later when going to the restroom I looked and had seen no less than four other couples seated at those 4 top tables that we had requested 4 minutes prior.
As a business owner I would have not only accommodated this but been happy to do so. The manager was standing there and said nothing when we originally requested to opt for those tables. This is just pot management and customer service, period.
Will we go back? That is up for debate, decent meal, great waiter(Will), more than average pricing and unfortunately poor customer service, management. I absolutely hate it when people lie to me.
Celebrating 30th anniversary
This was our second time we have used Ruth's Chris for an anniversary. First time was great, this time was ok. I had requested a table by the window in my reservation and ended up next to the kitchen, so traffic was heavy. People were friendly, but was a bit slow. The food was excellent as always. Probably will wait a few years before going back for a special occasion.
I took an old friend from high school (graduated more than 40 years ago, haven't seen each other in almost 20), there for a reunion dinner. The reconnection was made even more rewarding by the exceptional meal we had.
I don't recommend going 2 decades between reunions, but if you must, have them over wonderfully prepared steaks and masterfully shaken martinis.
Excellent steaks, service, ambiance.
I'm so glad they have a dress code!
Its nice to go to a wonderful restaurant.
Everyone looks nice and service is first class. Men remove their hats too!
As always, both the food and service were top notch! Our party of four dined on steak, lobster, salads, sides, wine, and desserts. ALL so delicious!! The waiters make you feel like a million dollars!
Our waiter, Kevin, was an expert at making our dining experience magical. However, the girl that really made it special for us was Andrea. Her extra hard work and sense of humor gave us a night to remember. I sincerely hope her management team recognizes her skills and continues to develop them. This was our 36th Wedding Anniversary and my wife and I hope to return.
Les was awesome at taking care of us! We were able to have a window/river view and the good was delicious!
Fantastic experience from start to finish! Great service, great drinks and great food! Would highly recommend!
Great food, great service
Staff as always extremely friendly and accommodating. Made our 30th Anniversary very enjoyable as we always come to Ruth’s Chris for our special occasions. Just a couple of items worth mentioning...steaks were outstanding but the lobster tail was just average. Texture was just off. Table beside us (the woman), though not your fault, was just a bit overbearing and loud-she forgot to use her indoor voice. Difficult for my wife and I to just enjoy the scenery and our meal but everything else was excellent. Really like your remodel. Thanks again for taking such good care of us.
We went for our anniversary. We got a table by the water as requested. The table had a congratulations card and rose petals. It was very nice. Our wait staff was excellent. Couldn't have been any better, I don't think.
They were packed. There was a 30 minute delay for seating. It took one hour thereafter to be served dinner. Overall good experience once we were served.
Great food and service as always! our wait staff were superb! if I’ll be nit picky, the complimentary strawberry shortcake was really dry. Everything else was awesome!
Awesome meals! Loved our waiter Kevin. Would come back!!!!
Our 22nd anniversary
There seemed to be something wrong w the air and the food order was incorrect.
Great customer service and food quality as usual. The only knock on this place is the dinning room feels a bit dated. However, there are gorgeous views of downtown and the St. Johns River. Still the best Steak in town.
The Ruth's Chris on the river in downtown Jacksonville is a consistent winner with great service and food. The request to have a window seat with a nice view was met with no problem. Steaks cooked perfectly and very tasty. The wife and daughter shared the Bread Pudding for dessert which was phenomenal.
Father’s Day date with my boyfriend - Meal and service (Especially the escargot) Were phenomenal. We were stuck between Ruth’s Chris and the steakhouse at the Hyatt - He is THE PICKIEST adult ever but we will definitely return when back in JAX!
Service was amazing and food was cooked perfectly!
We had a wonderful Father's Day early dinner. My filet mignon was cooked a perfect medium rare. Others tried the salmon and also the NY Strip steak. Wine selection by the glass was good. Everything was delicious. Never disappoints. Love this location overlooking the St. John's River and downtown Jacksonville.
This is why you come to ruth chris. Quality.
Although our seating time was pretty early (4:45), it turned out just right. Our table was by the window which was a wonderful view. Our waiter was Matthew, who did a marvelous job. His timing on everything was perfect, and we did not feel rushed at all. The appetizer of escargot was the feature of the night which was a wonderful surprise. They were the best I’ve ever had! My wife and I split the large filet which cooked perfectly and was enough and it sizzled on our plates until after we were done.
We’ve been to other Ruth Chris steak houses but this was hands down our favorite. We will be back!
Ruth's Chris is not an intimate setting. My husband and I ate there to celebrate our wedding anniversary, and we could barely converse with each other. There was a lady there eating that was extremely loud (most likely intoxicated) that ruined our night. Our steaks were cooked incorrectly and we had to send them back. The manager did bring them back, and they were to our liking, but that was an error on their part and nothing was suggested to compensate us. The view was beautiful, and our server Ervis was great as well! For the price point, to us, it isn't a good value. We've had better for less money. Service was top notch, food was good, but definitely not worth the prices. The noise level is loud, and the tables are so close together. We won't be back anytime soon.
The tablecloth had very noticeable stains on our table. The atmosphere was loud with alot of vulgar language. The food was good.
Bad service and over charged for items. Couldn’t wait to pay the bill and leave.
Amazing, melt in your mouth steak. It's worth every single penny.
Always a pleasure to dine at Ruth’s Chris Steak House! A+++
Favorite restaurant and the best steak you will ever eat anywhere!
Chose to celebrate our 30th wedding anniversary there and it was amazing! Our waiter Matthew was OUTSTANDING! Perfect table, perfect service, perfect food and wine. So happy to have chosen Ruth's Chris!