Ruth's Chris Steak House - DoubleTree Jacksonville

4.7
1566 reviews
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$31 to $50
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Steakhouse
Looking for a reservation? Call us at (904) 396-6200 and we will do our best to accommodate you.

Ruth's Chris Steak House in Jacksonville, FL serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth’s Chris’ genuine hospitality. So whether you’re a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested and private dining and offsite catering may be arranged.
What 1566 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.8
food
4.7
service
4.6
ambience
4.4
value
Noise · Moderate
97% of people would recommend it to a friend
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D
Jacksonville
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Fantastic dining experience.. we will return soon

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KT
1 review
Dined 6 days ago
Overall 4food 4service 5ambience 3

Enjoyed the experience even though they seemed to be renovating the restaurant. Food always great however service was a little off from previous experience.

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JG
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

Exceeded my expectations on every level! I wish my hotel had a refrigerator, because unfortunately a lot of food had to be thrown away :(
I can't wait to go again!

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m
Charleston
4 reviews
Dined on April 15, 2019
Overall 5food 5service 5ambience 5

Fantastic service from our waiter. We were truly impressed. Food was excellent as always.

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CL
Jacksonville
1 review
Dined on April 14, 2019
Overall 5food 5service 5ambience 5

"I love the relaxed atmosphere! The restaurant is located on the coast and the waterfront view is excellent! We even had an opportunity to observe dolphins swimming in the sunset. The appetizer and entrees were amazing and well worth the price. The customer service was first class; the servers were well-timed and very hospitable. Ruth Chris seems to maintain this level of service at each of its locations!

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MA
Tampa
5 reviews
Dined on April 13, 2019
Overall 3food 4service 4ambience 1

My wife and I were visiting Jacksonville area celebrating many years of marriage and were eagerly anticipating our night out as neither of us had ever been to a Ruth's Chris. At our table was a card signed by employees wishing us well and rose petals on table. Nice touch. We had booked this some time ago requesting table by window. We ended up seated in middle of restaurant right across from the kitchen and my wife saw directly into the kitchen as the servers hustled in and out. And almost every server carrying large trays of food carried it directly over my wife's head. For such a large restaurant perhaps removing one table would allow the servers to better do their job without having to do gymnastics to get to the other tables - but that might cut into their revenue. Restaurant had the ambiance of a cafeteria which was the disappointment of the evening (they could do well to take a cue from Bern's). One table 2 tables over had a very loud woman who more than likely had had too much to drink and obviously wanted the entire restaurant hear her conversation and crazy laugh. At least they left partway through our meal. And I was somewhat surprised that more than half of the guests coming/going as we waited for our table were in jeans. Service was polished and professional. With the exception of the escargots which were very good but smallest ever seen, the food was excellent across the board. My wife had filet and lobster with butternut squash soup as starter. I had filet and shrimp and cesar starter. We split a couple of sides and dessert was simple but very good. My wife said she had never had a meal that was this perfect temperature across all plates. My wife ordered coffee (not very good - very weak) and I had an after-dinner drink and must say it was excellent pour. So to summarize - excellent service and food - disappointing atmosphere. Perhaps other Ruth's Chris locations may be different.

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RP
Jacksonville
7 reviews
Dined on April 13, 2019
Overall 3food 3service 5ambience 3

We eat at Ruth’s Chris downtown about once a month.
I’m sorry to say that this visit was well below each of our prior visits. The steaks just didn’t have that prime
Taste that we’ve come to expect here. We also had 5 sides that were also below the Ruth’s Chris standard that we’ve come to expect. I’m not quite sure of the reason for such a drop off and we’ll be back in a few weeks and I hope everything is back to the normal exceptional standards we’ve come to expect.

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OT
Las Vegas
2 reviews
Dined on April 13, 2019
Overall 5food 5service 5ambience 5

We took our niece to her first concert to see Kenny Chesney. We weren’t dressed up and decided to eat in the bar. Everyone was ready for the concert! The place was packed but servers and bartenders kept the pace! Food is always delicious! It’s my favorite restaurant in Jacksonville!

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DB
Washington DC
1 review
Dined on April 13, 2019
Overall 5food 4service 5ambience 5

Great stop before Kenny Chesney concert. Highly recommend it.

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K
1 review
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

Ruth Chris is my absolute favorite. I've frequent three times with-in the last month, and each visit everything has been superb; including the waitstaff. Ruth Chris is always my first choice when it comes to ambience and fine cuisine. Well pleased!

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DB
1 review
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

This has become my new favorite restaurant. I truly enjoyed myself. The food was delicious. EVERYTHING was perfect.

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Austin
1 review
Dined on April 12, 2019
Overall 4food 4service 4ambience 4

We were in from out of town

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JD
Jacksonville
11 reviews
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

Wonderful date night and steak night before the Kiss concert!! We have enjoyed the Ruth’s classic picks the last couple of times! & have been very pleased with everything we’ve gotten! I had 6oz filet and hubby had 12oz ribeye. Sides were mashed potatoes and mushrooms!! Awesome view, food and service!!

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p
Minneapolis
24 reviews
Dined on April 10, 2019
Overall 5food 5service 5ambience 5

Great food, great service.
Always a pleasure to go to for dinner!

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OT
Jacksonville
4 reviews
Dined on April 7, 2019
Overall 5food 5service 5ambience 5

My girlfriend birthday!! Beautiful view and amazing food.

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BA
Orlando
4 reviews
Dined on April 7, 2019
Overall 3food 4service 4ambience 2

Slightly disappointed with this visit to Ruth's Chris. Apparently renovations are happening in restaurant. When seated, there was construction dust over all the already set tables. I had to dust off silverware before using and didn't drink out of water glasses. For the price and calibre of this establishment, I expect better.

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OT
Jacksonville
1 review
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

Wonderful!
And the Manager helped me make my marriage proposal. He helped me surprise my girl with the ring delivered with the Desert with a proposal message written in Chocolate.
She was so surprised and happy.

Oh and the service was wonderful and food was exceptional and the wine selection is amazing.

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OT
Jacksonville
3 reviews
Dined on April 1, 2019
Overall 5food 5service 5ambience 5

Had a great time at Ruth’s Chris on a date. The service was amazing the waiters were always on standby and paying attention to our table. The food was perfect. Would recommend

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DF
Jacksonville
1 review
Dined on March 31, 2019
Overall 3food 5service 4ambience 2

I have to admit that I was disappointed in my experience with this Ruth's Chris. We requested a table with a view as we were there with friends for a special occasion. When we arrived there was a table open by the window, but we were seated at the very end of the dining room where there was a minimal view. We asked about the other table, but the hostess was rather rude and said nothing else was available. Two of us had views of the kitchen and wait station, which wasn't what we intended to show off our beautiful city. The food was very good, although even with that we had a couple of issues. When spending such a substantial amount on dinner to celebrate a special evening, I expected better. We love Ruth's Chris and have patronized many of them throughout the country but this one came up short, in my opinion.

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OT
Jacksonville
1 review
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

Everything from start to finish was superb. The food was great, the non-alcoholic beverages were great, the service was awesome, and the ambiance along with the view was gorgeous. My wife and I will certainly dine here again.

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OT
Jacksonville
1 review
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

Always an excellent experience

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OT
1 review
Dined on March 29, 2019
Overall 5food 5service 5ambience 5

Always amazing! Hands down best steak every time. Best martini every time. Seafood platter is AWESOME!

No matter where we travel and go to eat, RC always beats it!

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HP
Birmingham
10 reviews
Dined on March 29, 2019
Overall 5food 5service 5ambience 5

Evening was wonderful and our server Mathew was amazing as always

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T
1 review
Dined on March 28, 2019
Overall 5food 5service 5ambience 5

I took my daughter to Rurh’s Chris for her birthday. Our ribeyes were well seasoned and cooked to perfection. We thoroughly enjoyed our meals.

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K
Jacksonville
73 reviews
Dined on March 26, 2019
Overall 4food 4service 4ambience 4

The steaks at Ruth Chris' are always really good. I was disappointed, this time, that my petite Ribeye seemed more grisle than should be and it was not thick by any measure. My husband's filet was excellent. Our baked potato came out barely room temperature so that was a disappointment. And they are renovating so they were out of the first two bottles of wine we selected.

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OT
Jacksonville
2 reviews
Dined on March 24, 2019
Overall 5food 5service 5ambience 5

The food and atmosphere was excellent as always. Cesar, our waiter, was very pleasant and did a great job.

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PW
1 review
Dined on March 22, 2019
Overall 5food 5service 5ambience 5

Great food, amazing service!!!
Ruth Chris my favorite spot to eat

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WK
1 review
Dined on March 17, 2019
Overall 5food 5service 5ambience 4

Wonderful Experience! It was my husband's birthday celebration and the food was delicious, the waiter was pleasant and efficient!

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J
1 review
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

Great service as always, perfect steak good wine hard to say anything but great work

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SN
1 review
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

Wonderful restaurant with a gorgeous view of downtown Jacksonville and the St. Johns River. The staff is extremely attentive, courteous, and knowledgeable. Ruth's Chris is consistently first class, and is a very pleasant dining experience.

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OT
1 review
Dined on March 16, 2019
Overall 3food 3service 2ambience 5

First time everything wasn't perfect. Service was subpar, drinks went dry many times. Baked potato was not cooked all the way, had to cut it with a knife. We dont complain so we just let it ride. Will go back though.

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LS
1 review
Dined on March 16, 2019
Overall 4food 5service 4ambience 5

The food was top shelf and prepared correctly. Staff was polite and friendly. Thought it was a bit over priced but a truly great experience.

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C
Jacksonville
11 reviews
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

The food was outstanding! The butternut squash soup delicious and the chopped salad was fantastic! Brian (wait staff) was outstanding as well as the rest of the staff. Wonderful place for a date night, family dinner or any reason to go!

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AH
1 review
Dined on March 15, 2019
Overall 4food 4service 4ambience 3

Really enjoyed my husband and I 6th year anniversary celebration at ruth Chris steak house. It was a bit noisy however it was a Friday night so it was to be expected. We got our window seat and the food was just as I remembered it. My husband even got me to try a few new things I wouldn't usually try. Luke, our waiter, was just the waiter I needed. He didn't hound our table much. We were able to enjoy each other's company without being bombarded every five mins. I can't wait to go back when im not pregnant so I can enjoy drinks. This is the second time I've been and each time I was or am pregnant. I will say i really enjoyed my night.

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OT
Jacksonville
1 review
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

Always fabulous ❤️

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FJ
Miami
12 reviews
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

Our server Mathew did an outstanding job. It was a very busy night but he always had us taken care of.

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VT
Jacksonville
1 review
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

Always the perfect experience. Server Luke was awesome and attentive. Beautiful table with a view. Always the best by far.

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OT
Charleston
5 reviews
Dined on March 14, 2019
Overall 5food 4service 5ambience 5

Our dinner was great with one exception.
Our steak was not the typical tender filer we usually get at Ruth Chris. We both had a good bit of gristle in our filet. Other than that everything was wonderful!!

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JA
Jacksonville
10 reviews
Dined on March 13, 2019
Overall 5food 5service 5ambience 5

Ruth's Chris never disappoints, as was proven this trip for a birthday dinner. Our server, Matthew, was friendly, knowledgeable and attentive, a real pro, as was his assistant. Petite filets with mashed potatoes and creamed spinach were 5-star. The evening was topped with a spectacularly flavorful cheesecake. We'll be back!

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MB
New Orleans
1 review
Dined on March 12, 2019
Overall 5food 5service 5ambience 5

Always fantastic. Matthew our server was outstanding. Thanks!

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