how do you kill hamburger- order it med rare and it comes out over done-ask if they grill onions- no a slice comes on side- was answer hamburger was tasteless--
on plus side lobster bisque and fries good- there was no value in the hamburger, would have been happy to pay more for a juicy seasoned and flavorful burger
We had an excellent meal and our waiter Carter could not have been more attentive. Louise was also always available to help. Steaks were perfect and cooked as we Loire them. Great evening.
First time to this particular location and it lived up to the standard you would expect from Ruth's Chris.
Celebration of my husbands 60th Birthday with the family. We had an amazing evening as always with remarkable food. The service was incredible. Melanie was our extraordinary waitress and Dylan close by to keep our glasses filled and leftover boxes full. Thank You!! We are never disappointed at Ruth’s Chris.
Waitress could have been more sensitive not to disturb the conversation. She asked how we were doing several times, but always cutting our sentence.
Best place for a good steak of any choosing...the atmosphere is really nice and quiet...only thing I did not care for was where we were seated, in the middle of the, I'm gonna call it doorway...very uncomfortable as people bumped my chair getting through to their tables...not a good place for a table if your gonna have people walking right past you...other than that...the waiter was wonderful and recommended a wine for me...
Ruth Chris never disappoints! We love coming here, the food is amazing, the service is great! All around our evening was perfect!
Dined for Valentine's Day. Ordered Surf 'n Turf, lightly charred medium rare and my wife ordered a Filet, almost medium done . My wife received my steak and I received her steak. We expressed this mix up to the waiter and he insisted it was correct. The manager comes shortly after to check and we again express the mix up. He requests me to cut into my steak and it is almost medium well done. The manager takes my plate and brings back another steak that is closer to medium rare, but not charred as I requested. My expectations were already gone. This has been my experience with Ruth Chris. INCONSISTENT. At $50-$70 a steak, you should be the most consistent place around.
Our favorite restaurant, was happy to get a spot on Valentine's Day!
Always love this restaurant. Service is perfect. Only disappointment this time was the valet. Did not open my door after my husband's, who was driving. Not what I expect after an exquisite meal with matching service. I called the manager on the way home and she apologized but said valet is outsourced. Perhaps they should hire their own valet?!!
I wouldn't recommend this particular Ruth Chris restaurant. I was disappointed with it. The valet was terrible. The food was just ok and the service was less than satisfactory this time. Overall, the evening was less than dynamic.
Great steaks. Cooked just right. Service was prompt and attentive. Customer notes concerning recent experiences was appreciated as it gave server a heads-up on any previous problems/or preferences.
Our waiter, Aaron was outstanding. He was extremely attentive , informative,
and helped to make our special occasion very enjoyable . His endearing manner
helped to ensure that our dining experience was exceptional.
I have eaten at this restaurant many times and will continue to do so! I have 3 steak house restaurants that I frequent and this is actually my favorite for a variety of reasons - mostly the staff, the cocktails and the fabulous food. This restaurant is beyond good - it is simply fabulous!
Expensive but worth every penny. I wasn’t expecting too much from a chain but the food was incredible.
You can never go wrong when craving a steak here!!!!
Fantastic food and service.
Food and service were right on! Appetizers included spicy shrimp and crispy lobster both in an excellent sauce. Lobster bisque was very good. Steaks were done as requested and definitely prime grade. Service was excellent and attentive. Will definitely return!
Great food. Great service- David was excellent. Restaurant was noisy. Recent remodel opened wall separating bar and restaurant. Staff at desk when entering were indifferent - no real greeting. More interested in their phones
Pretty much what we’ve come to expect from RC. Great food, great wait staff, subpar admin staff and mediocre facilities.
Melanie was amazing. She had a great personality and knows her job well. She knows how to properly pace a meal so that we felt neither rushed or in want. She knows to bring fresh wine glasses when opening a new bottle too. The food was prepared to perfection for each course and each part. It was served hot and it was served right. The assist staff was great to making sure water glasses were full and table was clear. The experience was a far cry from the horrible visit back in November and I trust it is what Ruth's Chris is and not just a show due to the fact we complained so hard last time
We typically go to Flemings, but I have to say Ruth’s Chris is so much better. It’s definitely going to be our new steak house. Great food and great service
Unfortunately my previous visits to Ruth Chris was by far better then my LAST one. I ordered your famous Ribeye but it did not taste as good as it used to and that was everyone’s opinion on my table. Side orders did not taste as good either. Not sure why you guys are using these small plates to put a 16 oz steak on. Our waitress was ok but everyone that helped her was very unfriendly and made us feel like they were doing us a favor putting the plates on our table. Not sure what’s going on but I don’t care since I’m not going back. Oh I almost forgot the bread pudding at the end was horrible.
We had a great dinner. Celebrated my daughters birthday. Food excellent, service great!
Very nice service and good steak
Very beautiful decor and great service. The Dirty Goose martini was perfect and so where the steaks!
Shane was a fantastic server! He gave us such a wonderful dining experience last night.
The food was incredible! However, I was actually left disappointed. I’m quite sure that is something that you never want to hear from a customer. We were celebrating my twins 23rd birthday. I was under the impression they would get a customized menu, which they did not; and then we were left disappointed when they did not even bring out a birthday dessert for them. I had to request it two times. When I booked my reservation I made it very clear that it was their birthday.
I really like the new style. It feels more open and bright. Food and staff are always excellent at the Irvine location.
Kendra was our server. She is very attentive and in very in tune to the vibe of the evening. She delivered excellent service and the food was exactly as we ordered it. They recently remodeled the inside and although it is a little lighter there are still dark spots, which makes it hard to read the menu, but very very romantic. We were seated in the section where they put families with kids, so it was more energetic than I expected, but it did not bother me. Thank you Ruth Chris and Kendra for a great evening on our 23rd anniversary!