Nearby points of interest
Nearby points of interest
About Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel
Ruth"s Chris Steak House in the Harrah's Casino in Cherokee, NC serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side… dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth's Chris' genuine hospitality. So whether you're a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested.
Cherokee, NC 28719
Steakhouse, Steak, Seafood
Hours of Operation:
Dinner: Monday - Thursday: 5:00pm - 10:00pm, Friday 5:00pm - 11:00pm Saturday: 4:00pm - 11:00pm, Sunday: 4:00pm - 9:00pm
on Casino floor off the Rotunda
$31 to $50
AMEX, Discover, MasterCard, Visa
Self park in the Hotel or Casino garages. Valet parking is available at the Casino entrance right off the Rotunda.
Private Party Facilities:
Private Party Contact:
Paul Delgado: (828) 497-8577
Banquet, Bar Dining, Bar/Lounge, Fireplace, Full Bar, Gluten-free Menu, Outdoor dining, Private Room, Wine
Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel Ratings and Reviews
Our server had no idea how to assist with bottle selection. Wanted a red wine pairing recommendation for their steaks that wasn't an Argentinian blend, but thats exactly what he recommended. Oh well- the steak was awesome.
We were there celebrating my mother’s 77th birthday, the server acted as if it were his first night on the floor and was very distracted. Unfortunately, my mother’s steak was very under cooked and we received the wrong side dish. My family and I owned two restaurants for 12 years and I understand that mistakes happen but I fully believe these mistakes happened because the server seemed to have some issues with concentrating even though the restaurant was not busy. Luckily, other servers came and checked on us several times.
Made reservations for a special occasion and it was never acknowledged. What’s the point in asking if it’s not recognized? We ate at this restaurant 2 weeks ago and it was really good. Went back last night and it was totally different. The portion size of our steak was drastically reduced and the Wedge Salad was made with old wilted yellow lettuce. Last time we got 3 Shrimp with our filet and last night we got 1. Really disappointed in paying $100 for such a terrible meal. Unfortunately our special occasion was a bust on the dinner portion.
The server was great. Acknowledged our anniversary. Was very busy. Probably not enough servers for a night they had a big show. Patricia tried to c heck about a special Manhattan. I forgot the name. Checked and is Ruth's Manhattan. Think all locations would have and staff be aware of it. Chose the 3 course dinner as usual. The 1st course and desert were sub standard. The main course was not exceptional either. Had filet and lobster and both were just fair.
Our server must have been having a bad day, we have always had wonderful service. We had made reservations on the occasion that our good friends were married earlier that afternoon.
She took a rather long time to take our order, a really long time to bring my husbands 2nd glass of wine, then we ask for dessert menu and it took her over 10 minutes to bring the dessert menu, and when she did bring it we told her we immediately what we wanted and she wanted to clear the whole table before she went and turned in our order, i ask her to pls go turn in dessert order before she cleared table, we had waited so long for the menu it had kind of ruined our vibe and our patience, our husbands went ahead to casino and the new bride and i had dessert alone. If only it had been one thing i would not mention any of this, servers have a really hard job and i know they deserve praise, I still left a nice tip however i was embarrassed that i had talked up Ruth Chris to our newlywed friends.
Were seated 10 minutes before our reservation time. Very good waiter. Calamari was excellent as was the shrimp on mashed. Everyone else had a petite filet and all were prepared to specification. All in all other than someone having a NON-SERVICE DOG in the restaurant all was great. This Non-Service dog business has gotten out of control. I love dogs but not in a casino or restaurant.
We arrived at four minutes to 5PM and the hostess made us stand there for four minutes before she would seat us. The filet was supposed to me medium. Light pink. It was well done and dried out. The baked potato skin was black and dry. The server never came back to refill the iced tea. We had to ask for the service. Not a good experience. Very disappointed
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