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Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel

4.4
4.4
3688 Reviews
$50 and over
Steakhouse
Now Open: We look forward to serving you soon.


Ruth's Chris Steak House in the Harrah's Casino in Cherokee, NC serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side… dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth's Chris' genuine hospitality. So whether you're a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested.

Make a reservation

2 people

7:00 PM


Booked 105 times today
Experiences are available.

Order delivery or takeout

Options

  • Order online

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Steakhouse, Steak, Seafood

  • Hours of operation

    Dinner Mon–Thu 4:00 pm–10:00 pm Fri, Sat 4:00 pm–11:00 pm Sun 4:00 pm–9:00 pm

  • Phone number

    (828) 497-8577

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Private party facilities

    Coming soon!

  • Private party contact

    Paul Delgado: (828) 497-8577

  • Neighborhood

    Cherokee

  • Cross street

    on Casino floor off the Rotunda

  • Parking details

    Self park in the Hotel or Casino garages. Valet parking is available at the Casino entrance right off the Rotunda.

  • Additional

    Banquet, Bar/Lounge, Delivery, Full Bar, Gluten-free Options, Indoor Fireplace, Patio/Outdoor Dining, Private Room, Wine

Experiences

  • DAOU TasteMaker Dinner

    $130.00 per person

    Sep 7, 2022 only
    Enjoy four exquisite DAOU wines paired with a Mediterranean-inspired menu created especially for this exclusive event. Explore the menu and reserve your spot today. Amuse-Bouche: Crispy Falafel - tabbouleh, mint tzatziki served with DAOU Sauvignon Blanc. First Course: Za’atar Crusted Halibut -chickpea stew, orange zest served with DAOU Chardonnay. Second Course: Prime Beef Skewer - vermicelli rice pilaf, garlic sauce served with DAOU Cabernet Sauvignon. Third Course: Filet with Sumac Butter Crust - spiced fried potatoes & sautéed baby spinach served with DAOU “Soul of a Lion” Cabernet Sauvignon. Fourth Course: Baklava - cinnamon ice cream, toasted pistachio, caramel candy served with Coffee & Tea. Price does not include tax and gratuity.

Popular dishes

What 3,688 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.6Service
  • 4.5Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Asheville / Western North Carolina

    Romantic

  • Asheville / Western North Carolina

    Special Occasion

  • Asheville / Western North Carolina

    Most Booked

  • Asheville

    Romantic

  • Asheville

    Special Occasion

  • Asheville

    Most Booked

Sort by

Filters

  1. OT

    OpenTable Diner

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined 1 day ago

    overall5food5service5ambience5
    Excellent service, food, and atmosphere
  2. OT

    OpenTable Diner

    Atlantic City

    2 reviews

    4.0

    2 reviews

    Dined 1 day ago

    overall4food3service4ambience1
    No music which caused an awful atmosphere in bar area. It felt like I was in a cafeteria.
  3. BD

    BlakeD

    Charleston

    3 reviews

    vip
    5.0

    3 reviews

    Dined 1 day ago

    overall5food5service5ambience5
    Food was good as always _ BUT SERVICE (Ian) was the BEST we have ever had there & will ask for him next time there.
  4. RS

    RonS

    Las Vegas

    7 reviews

    5.0

    7 reviews

    Dined 1 day ago

    overall5food5service5ambience5
    While the food is always excellent, our server, Garrett, is OUTSTANDING. He provided quick service and provided great recommendations. Many thanks!
  5. AA

    AllisonA

    Raleigh

    1 review

    2.0

    1 review

    Dined 2 days ago

    overall2food2service3ambience5
    This was our 4th trip to RC and our 1sr bad experience. The ambiance was great! We knew going into it that they were short staffed so we took that into consideration. However, at 10:30pm we were only 1 of 3 tables left in the dining room. We were given our bills at 10:24pm and she did not return to pick them up until after 11pm. We never saw her between these times. The staff was doing their tips and cleaning for the night. The steaks were very below average with no flavor. This is very out of character for our experiences at RC. The mashed potatoes were bland and cold. Again, very out of character from our past experiences here. We were very disappointed in our food for the price we paid. The support staff was exceptional, friendly and attentive. I answered the question below based on our last experience here.
  6. MM

    MichaelM

    Western NC

    1 review

    3.0

    1 review

    Dined 2 days ago

    overall3food1service3ambience4
    We enjoy Ruth Chris…BUT our recent experience was not acceptable. We ordered our steaks cooked medium, they were served rare. Sent back for recook…now they are well done. New steaks were ordered and served this time, more rare than the first. No we did not eat them. More is expected At this level of dining $$$$$.
  7. JD

    JerryD

    Western NC

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    Good food and service. It’s pricey but well worth it.
  8. CF

    CharlesF

    Western NC

    1 review

    1.0

    1 review

    Dined 3 days ago

    overall1food2service1ambience5
    Service is as worst we have ever had! 30 minutes to get bread and a salad. Dinner arrived with 10 minutes of getting salad wasn’t even done with salad.
  9. OT

    OpenTable Diner

    Atlanta

    5 reviews

    vip
    3.0

    5 reviews

    Dined 4 days ago

    overall3food3service3ambience4
    Usually great, this time wasnt as good. Steak wasnt cooked to proper temperature (overcooked). Took a very long time to receive main course as manager said the first ribeye did not look good, so she had a new one prepared. But the second one was overdone. They offered free desert, but my meal came with a small desert anyway. The ribeye should have been comped, since I didnt eat it. Its not about the money as I am seven star, I just expected great service as always.
  10. DC

    DiannaC

    Atlanta

    5 reviews

    5.0

    5 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    We have dined at Ruth's Chris many times but this time was the top on our list. The area we sat in as well as the food was top notch. Two of us got the Sea Bass and the others got the Steak and Shrimp and everything was delicious! Thanks for celebrating my husband's birthday with class and style!
  11. PL

    PaigeL

    Atlanta

    4 reviews

    1.0

    4 reviews

    Dined 5 days ago

    overall1food3service1ambience3
    We eat here often when we come to Cherokee. We typically have even better service than food. That was not the case this time. Took forever at 11pm to get sat even with numerous tables open. After getting a table it was a long time before we were treated and even longer to get a drink. We considered leaving. Not sure the issue but it was very frustrating.
  12. WA

    WildAtHeart

    Atlanta

    11 reviews

    5.0

    11 reviews

    Dined 5 days ago

    overall5food5service5ambience5
    Is the original reservation for too common they accommodated me by adding 2 more
  13. B

    Baers4106

    E. Tennessee

    7 reviews

    vip
    2.0

    7 reviews

    Dined 5 days ago

    overall2food4service1ambience4
    The food was good as always but our service was horrible and the manager didn’t even seem to care! Terrible experience!!!!!
  14. R

    Rena

    Atlanta

    8 reviews

    2.0

    8 reviews

    Dined 5 days ago

    overall2food2service2ambience1
    Atmosphere is terrible. Service was slow and food was not worth the cost. This place has went way downhill.
  15. CA

    ChristopherA

    Greensboro

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Great service. Great food. Had the chefs selections specials that are all inclusive. Plenty of food and all of it was top quality. Steaks were cooked Perfectly and all accompanying food was great as well. A great anniversary dinner.
  16. KS

    KennethS

    Western NC

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food3service3ambience3
    Good food but way overrated for the price they charge.
  17. n

    nancye

    Western NC

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    overall5food5service5ambience5
    Very nice. Food was very good. Portions are large and easy to share. Had decorative items on the table for my birthday. Meal is a little pricey, but given the cost of things now it was good for the quality. Will go again
  18. c

    christene

    New York Area

    18 reviews

    vip
    5.0

    18 reviews

    Dined on August 2, 2022

    overall5food5service5ambience5
    I had the raspberry Cosmo and the Ahi tuna. Both were exceptional. Service was personal and consistent. Very enjoyable experience.
  19. DR

    DierdraR

    Atlanta

    1 review

    4.0

    1 review

    Dined on August 2, 2022

    overall4food3service4ambience4
    Crab stuffed mushrooms were very heavy on the green onions to the point where they overpowered any crab or other ingredients that was in the dish.
  20. OT

    OpenTable Diner

    West Virginia

    8 reviews

    5.0

    8 reviews

    Dined on August 2, 2022

    overall5food5service5ambience5
    Great meal for anniversary!
  21. MR

    MikeR

    Savannah

    1 review

    5.0

    1 review

    Dined on August 2, 2022

    overall5food5service5ambience5
    Service perfect, food was great and surrounding perfect, highly recommend
  22. S

    Southgent56

    Charleston

    6 reviews

    4.0

    6 reviews

    Dined on August 2, 2022

    overall4food4service4ambience5
    Overall the food was good at this location, but not quite up to par with our last two visits there. Flavor-wise exceptional as always, but my wife's lamb chops were undercooked and had to be sent back for additional cooking. In addition, her side of brussel sprouts were a bit undercooked and difficult to chew because of that. Cocktails and desserts were great.
  23. EF

    ElizabethF

    Atlanta

    10 reviews

    3.0

    10 reviews

    Dined on August 1, 2022

    overall3food2service3ambience3
    For a steakhouse with his reputation, my file was overdone. As soon as it came out I knew it was going to be overdone because it was old chart on the outside. They did take it back and bring me out another file which was done OK, not exactly medium rare the way I like it. My husbands to fillet medallions which was supposed to be medium rare we’re completely well done. This is the second visit to Ruth’s Chris at Harrah’s Cherokee Casino and we will not go back again.
  24. ME

    MarkE

    Western NC

    1 review

    5.0

    1 review

    Dined on August 1, 2022

    overall5food5service5ambience5
    as always we can not find anything wrong with our experience with Ruth's Chris steak house from the happy birthday sprinkles on the white table cloth to the distinct touch of class with the Manhattan adding a touch of southern comfort to the bourbon and vermouth all the way to the most delicious steak ever we ordered a bone in New York strip and filet with shrimp. A truly happy birthday celebration thank you
  25. KP

    KaireP

    New Orleans

    1 review

    4.0

    1 review

    Dined on August 1, 2022

    overall4food5service4ambience5
    The chefs special was awesome steak and lobster Caesar salad mashed potatoes and cheesecake was a great value
  26. P

    Pidman

    Western NC

    1 review

    5.0

    1 review

    Dined on August 1, 2022

    overall5food5service5ambience5
    The shrimp cocktail was awesome, ordered 2 steaks one well and one medium rare both cooked to perfection, first time for well done Gamblers old fashion and strawberry dacuria were awesome . Enjoyed the whole experience.
  27. SG

    ShawnG

    Western NC

    1 review

    5.0

    1 review

    Dined on July 31, 2022

    overall5food5service5ambience5
    Much improved over the last couple trips. We had a great time.
  28. OT

    OpenTable Diner

    Western NC

    1 review

    5.0

    1 review

    Dined on July 31, 2022

    overall5food5service5ambience3
    Sy was fantastic!
  29. d

    deke

    Raleigh

    2 reviews

    5.0

    2 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5
    great food, excellent server, very relaxing and never felt rushed...
  30. RW

    RhondaW

    Charleston

    2 reviews

    5.0

    2 reviews

    Dined on July 31, 2022

    overall5food4service5ambience5
    Anniversary
  31. SH

    ShirleyH

    Nashville

    15 reviews

    5.0

    15 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5
    Outstanding food and service! Had salad, petite filet with shrimp, creamed spinach, & cheesecake with berries. Filet was prepared to perfection (medium well). So tender could be cut with a fork! Every item was exceptional as was our server Marisa😉 And we were seated in a quiet corner as requested. Highly recommend!! Can't wait to return😍
  32. OT

    OpenTable Diner

    Atlanta

    1 review

    5.0

    1 review

    Dined on July 31, 2022

    overall5food5service5ambience5
    Excellent everything! We had a 10:45pm reservation because our 20 yr old was turning 21 at midnight. Such a great evening.
  33. DV

    DavidV

    Western NC

    1 review

    1.0

    1 review

    Dined on July 31, 2022

    overall1food1service5ambience4
    I ordered a shrimp cocktail, filet med rare, brussel sprouts and mashed potatoes. Waited 45 min for food to arrive it is now 11:15 pm only to see a steak arrive that had been butterflied for what reason i do not know but the worst was brussel sprouts that had been burnt and scorched served as if no one could not smell the stench. AND yes the steak was over cooked meal was a total loss. Manager was a total wimp and offered to take steak and sprouts off bill but not potatoes that had not been eat because there was nothing to eat with them. one and half later after being seated i leave after paying for shrimp a total waste of a time and energy. this is the third try at this poorly run location. DONT waste your time here. Have never been to a ruth chris that had such bad food
  34. JM

    JoannM

    Richmond

    20 reviews

    5.0

    20 reviews

    Dined on July 31, 2022

    overall5food5service5ambience3
    Delicious from apps to dessert. Our waiter,Sy, was very attentive and every person we encountered recognized my husband's birthday.
  35. SM

    SharonM

    Mississippi

    1 review

    1.0

    1 review

    Dined on July 30, 2022

    overall1food3service2ambience3
    Glitter in my water. Steak swimming in grease. Baked potato was Not one pound. Steakhouse salad had spinach, which it was Not supposed to
  36. CP

    CindyP

    Atlanta

    1 review

    2.0

    1 review

    Dined on July 30, 2022

    overall2food3service5ambience3
    The hostess was the rudest person I’ve ever came across. She repeatedly asked us in the rudest way what did we want? When the security Guard sent us over because we had a reservation and a baby. Even the people standing in line said how rude she was to everybody! The hostess should be the most pleasant personable person you see upon entry! I would never go back

    Ruth's Chris Steak House - Harrah's Cherokee Casino & HotelResponded on August 1, 2022CindyP, we want all guests to be welcomed warmly and we truly apologize if this was not the case. We will be sure to address these concerns with our local team to ensure this doesn't happen again. Thank you!

  37. GT

    GregT

    New York Area

    2 reviews

    1.0

    2 reviews

    Dined on July 30, 2022

    overall1food1service1ambience2
    Terrible service food was awful, took 2 hrs to get meals, mgmt did not give a hoot. Many patrons were upset. I’ve been to RC across the country and this was the worst experience ever. I’ll never go back.

    Ruth's Chris Steak House - Harrah's Cherokee Casino & HotelResponded on August 1, 2022GregT, please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. We will address your concerns with our team and we hope you will give us another chance to serve you again in the future. Thank you!

  38. OT

    OpenTable Diner

    Greensboro

    46 reviews

    vip
    2.0

    46 reviews

    Dined on July 29, 2022

    overall2food5service2ambience5
    Took twenty minutes for drinks. Food is great service sucks

    Ruth's Chris Steak House - Harrah's Cherokee Casino & HotelResponded on August 1, 2022We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. We have passed your feedback along to the upper management team for this location to ensure this doesn't happen again. Thank you!

  39. SD

    StuartD

    Las Vegas

    1 review

    5.0

    1 review

    Dined on July 29, 2022

    overall5food5service5ambience5
    First time diner. Great service and nice to see the manager involved!
  40. OT

    OpenTable Diner

    Wilmington

    1 review

    2.0

    1 review

    Dined on July 29, 2022

    overall2food1service3ambience3
    Birthday celebration messed up will way overcooked steak and cold baked potato, returned steak took30 minutes to get 2nd steak. My party had finished meal and ready to go. 2nd steak came not up to what I expected from Ruth Cris , did not eat and asked for it to be removed from Bill manager comped a bake potato, really a $60 steak had to ask her again to remove steak from Bill. Finally got out of there 8:15 reservations left after 10 with out eating. Very disappointed

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel using the Order Online button.

Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel is rated 4.4 stars by 3688 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 105 times today
Experiences are available.

Order delivery or takeout

Options

  • Order online
Google Map for Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel

777 Casino Drive, Cherokee, NC 28719

Additional information

  • Cross street

    on Casino floor off the Rotunda

  • Neighborhood

    Cherokee

  • Hours of operation

    Dinner Mon–Thu 4:00 pm–10:00 pm Fri, Sat 4:00 pm–11:00 pm Sun 4:00 pm–9:00 pm

  • Cuisines

    Steakhouse, Steak, Seafood

  • Dining style

    Casual Elegant

  • Dress code

    Business Casual

  • Parking details

    Self park in the Hotel or Casino garages. Valet parking is available at the Casino entrance right off the Rotunda.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Delivery, Full Bar, Gluten-free Options, Indoor Fireplace, Patio/Outdoor Dining, Private Room, Wine

  • Phone number

    (828) 497-8577

  • Private party facilities

    Coming soon!

  • Private party contact

    Paul Delgado: (828) 497-8577

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