Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel
The quality of the steak was top notch. It was seasoned just right and prepared perfectly. The service was impeccable.
Absolutely perfect. Had an amazing server, Chelsea (maybe) tale#101 Seafood tower was beautiful and delicious 😋
Great overall experience! It is on the noisy side because it is in the casino floor. The steak we seasoned perfect and super tender!
The shrimp was over cooked and not seasoned. My steak came out rare, I ordered medium well. Sent it back and it came back over cooked and thought. There was no seasoning just bland steak. The salad and desert was good.
The food is always outstanding & delivered hot to you at your table. And the dinners are consistent with no surprises. Staff very friendly & helpful
Quick and professional service. The steaks were outstanding, very juicy, tender and cooked just as we ordered them. Staff was both courteous and friendly. Atmosphere and ambiance were excellent. Great place to enjoy a good steak dinner.
Was seated by the bathroom and kitchen.steaks rare not medium.hot plates coming from kitchen held over our heads,dirty plates on way back.
The food was really good but is was very busy and it took a little longer to get served, but overall it was a good experience.
The food was so delicious, excellent service. I will be going back.
The service was wonderful although she appeared hurried. The both steaks were undercooked which was a disappointment. I enjoyed the fact we didn't have to dress up since we were in the casino. Lastly, the desserts have NEVER been a strong point at Ruth's Chris in my opinion. We need some better options!
WE certainly did enjoy our Anniversay dinner at Ruth Chris. It's always such a treat to go there. The food is delicious, the atmosphere is perfect and the service is over the top!
It's a special place for us. It always amazes me how you can go from a noisy casino into a lovely quiet delicious place.
Already looking forward to our next visit...The Sweet Potato Souffle is the very best!!
Great meal at the restaurant. My server Chelsie went above and beyond to make sure I had an excellent dining experience.
The food was excellent as usual. We eat here each time that we come to Cherokee. We get the steak most of the time but, I got the scallops this time and they were extremely good. Service is great and the servers do a wonderful job.
Birthday celebration we enjoyed our time
We were a table for 7, Food was excellent. Chris our waiter was fantastic, great experience all around...Thank you.
The food was awesome and our waitress was great. The grease off the sizzling plate ruined my shirt with stains but the steak was incredible. Thanks for an incredible palate of tastes!
Wonderful as always! We tried the blue cheese crusted roasted vegetables with balsamic glaze tonight. Wowie! Our filet and salmon were perfect, and the creamed spinach was decadent.
Meal was tremendous. Bar service is hit and miss. No outside seating available even though they have a patio. 5th time we have requested in the last 6 months. Was told lights don’t work... fix them?!?!
Always a great meal with great service. Will eat here again next time we visit Harrah's Cherokee.
We took our son for his 21st birthday. All of our food was really well prepared, great presentation, and served hot. The wait staff was very pleasant and knowledgeable. The special birthday dessert for our son was a really great touch! There was a table of men sitting nearby that would sometimes become quite loud, making casual conversation somewhat difficult. This did not hinder our overall very enjoyable experience.
Celebrated my husbands birthday with a nice dinner and bottle of wine. Food was, per usual for Ruth's Chris, very good. Loved the option of buying an entree meal package. We both enjoyed our meal thoroughly.
Great place for a special occasion. Food and service were excellent!
Server attitude great. Check on us frequently. She was very gracious
Wish they had more of a menu and some scallops. The prices are not bad compared to other steak houses
The ribeye is so delicious! I am usually a filet eater but I can’t resist the rib-eye. Our waitress was so friendly, we enjoyed Her company very much.
I unfolded my napkin and there was a black hair and then there was another black hair on the tablecloth. Also, when we got to the table the wait staff member just threw down confetti real quick in the center rather than placing around the table before we arrived as usual. Service was slow compared to usual coming around and asking for drink refills.
Over the years I have eaten at a lot of places but you have to be the best of the best! We have a really great place here in Winston-Salem to dine at but Ruth’s is far better than R___’s .
We enjoyed the experience. The “UNISEX” bathroom is NASTY for women!
My wife detested it!
Everything was awesome
Will definitely be back
In the near future
Overcooked lobster. Overcooked steak. Most disappointing meal to date
Third visit, all have provided excellent dining experience. Highly recommended.
Absolutely wonderful..celebrating Birthday. Food was fabulous and the manager came over and thanked us for celebrating with them!
Ruth Chris is normally 5 stars all the way for us, however, for the first time my Filet was bad meat. Smelt awful and tasted bad. I was very disappointed. I will say they were Johnny on the spot to replace with another piece of meat that was good. Just not as pleased with food quality this time. I will give another try. Thanks for awesome service
Everything was wonderful!
Food was delicious and service great.
Best steak in town. Server was way above. They even decorated the table for our anniversary. Absolutely the best evening. Will be back
Great meal for my wife on Mother’s Day!!!
The food was over cooked and dry. The manager didn’t even come out to address the concern. I took my mother here for mother’s day. We made the most of it but not on the level of other Ruth’s Chris Steakhouse
Quite frankly one of the worst experiences I've ever had in a steakhouse. Spent $250 had a tough rib eye steak sent it back got another tough steak. From the minute we walked in the door we were properly ignored the maitre d said I'll have a table for you in a minute we said we would wait at the bar no one ever came to get us. We struck up a conversation with a nice couple who was eating at the bar ended up eating there I told them when I made the reservations it was my wife's birthday no one ever acknowledged it.
if you want a high-end steakhouse try and find a Morton's you definitely don't want to go to the one at Cherokee Harrah's casino it's on the gambling level and smells like an ashtray.
We arrived at 5:40, for our reservation to learn that our reservation was actually for 5:15. This was 100% MY fault. I just confused the time thinking it was 5:45. We did not even have to explain or plead anything. They immediately sat us at our table (Anniversary 28) and gave us Great Service. We finished dinner and had plenty of time to make our 7:30 show. The food was excellent this night. No complaints whatsoever.