Great experience the manger was awesome

We enjoyed our Easter dinner at Ruth’s Chris. We couldn’t have been happier. All of our meals were delicious and the service was fantastic!!

It was an amazing experience with an amazing server and great food

Everyone has at least one disappointing experience at their favorite restaurant And this was it. I do appreciate the manager’s courtesy and efforts to rectify the situation. No worries, I will be back. 😷

Great service and fantastic meal.

We waited over an hour for our food. The food was 5/10 for flavor, but definitely worth the $150 spent. It's not what I expected for the price, at all. We did have good service however. I was excited to come here for dinner but unfortunately won't be back. I can get better value and taste from a different steak house.

my birthday

Food was awesome. Server was better. The look of the place is very dated. You’re greeted by a broken fish tank as you walk in and the carpets look like they are 20 years old. Not what I would expect from a restaurant in this price point.

If felt like a chain steakhouse.

The food was poor quality; and the tablecloth had a burnt spot on it.

What normally is a staple of dependability in fine dining was a bit off tonight. Ribeye was a tough and over cooked for medium. Everything food wise was a bit off. Service was excellence as always.

We have been dining at Ruth's Chris for several years. Service was very slow as we were there for 2-1/2 hours. We had to ask someone to have our waiter come back to our table so we could get check. Food was still good though. This was the first time we have had bad service when dining here.

Have been lots of times, and this is the second time my steak was worthless. I don't understand if it's different cooks are what? I will go back because everything else was great. I should had sent it back but I don't like doing that and shouldn't have to.

Great place. My wife loves it! Happy wife happy home. 😁

The experience was consistent which was wonderful. Always great food, great service, great atmosphere. We had a large party next to us, so that affected our experience a little. Overall it was another great outing.

Great service

We love Ruth’s Chris. Generally everything is perfect. Last night, however, there were a few issues. We got 4 steaks, 2 were perfect, one was under done and one slightly over. Our waitress was great but busy with other tables. We waited a while for her to have a chance to come back and decided to go ahead and eat so everyone would finish together and not have to wait.

The other issue noted was there were several tables with numerous dirty dishes stacked on them. We’ve never seen tables stacked like this in the past. While it didn’t make our dinner unenjoyable it did take away from the ambiance.

We will definitely return, but when you have an almost $400 bill you expect everything to be perfect.

The food was excellent and the service was wonderful

We came here to celebrate my sister getting her first job out of college, and unfortunately we were very disappointed in the service and management. It took over 30 minutes to get our drinks, which were all beer and wine - no cocktails. My mom went to the manager to ask what was taking so long, and the manager completely blew her off.
We’ve been to Ruth’s Chris many times, in Greensboro, Raleigh, Charleston, and so many places and the service and food has always been exceptional, but this last time was such a disappointment.

Birthday party

The service and food was amazing! We had a great time! Thank you!

We had a great time and great dinner. The food was exceptional. The only complaint I had was we had to wait a long time to pay our bill, not sure why but overall we enjoyed and will be back soon!

Steak was wonderful, service was wonderful...but why take away shoestring fries?????? I was so disappointed when the waiter said they are no longer on menu!!!!!! Every year my boss sends us to eat anywhere we want to go. I always pick Ruth's for the filet and fries. I told everyone at work and they also are disappointed. Will they come back? Please❤️

From the time we entered everything was top notch love it

Seafood tower very disappointing and wasted half of it. Filet was raw asked for medium well butterflied. Recooked was ok still could not see well enough had to get phone flashlight out. Zack was a great server. No manager ever checked by. We usually have someone stop by each time we visit. Just not a great experience that I expected.

The food was great, drinks were great but they forgot it was my wife’s birthday.

The food was amazing. Everything was perfect. Be prepared to spend some money, but it’s a great option for a date option to impress. The old is sold naked (no sides) but the side items come in portions big enough to share. Everything was hot and cooked to perfection. The service was great! Our waiter, Quinton, was very professional, and everything was quiet and clean about the whole evening. I didn’t mind spending the money for such a wonderful evening. If I were to recommend anything change, it would be the decor of the restaurant. For such an amazing place with amazing food, it could use a more captivating presence where you dine.

It was amazing!!! Our waiter and servers were very efficient, poised, friendly, and paid great a attention to detail.

Meal cooked to perfection and service was exceptional.

Food was well prepared....as usual.
Service from Robert as well as the rest of the staff was excellent

I've been a customer of Ruth's Chris for many years so I have to say I was a bit disappointed in the quality of the food this time around. The filets, the star of their steak options, was a bit overcooked and seemed stringy rather than the very tender ones I've had in the past. The creamed spinach was also a bit disappointing, which is unusual as it's usually one of my favorite things! The desserts were great, especially the bread pudding! And the service was beyond reproach! Hopefully my wife and I just had a one off so so experience with this legendary restaurant.

Dinner and service was great!

Great service and great food!

It was excellent

This place has gone downhill since we last visited. I don’t know if that was for to Covid or the New Years holiday. Our waitress kept apologizing to us and two other couples the entire time because they didn’t have anything in the bar, even though I’m allergic to seafood there were no substitutions allowed for the amy of the 3 entrees in the price fix meals. The potatoes tasted like instant. The filet was not caramelized as it always has been before. The drinks and the food were way overpriced. The cheesecake was nothing special. It was not decorated festively for the holiday at all except for a fireplace video. People were complaining as we walked in threatening to never come back because they couldn’t order take out. There was nothing special about the bread. This medal was not worth the price we paid. Everything was rushed. I wasn’t even done eating my salad when the entree came out. The steak house salad was not much different from the Caesar, except it had butter lettuce and more tomatoes. We were very disappointed and will not be back,

Excellent dinner and service - this is one of our favorite restaurants!

Perfect atmosphere for an intimate birthday dinner! The taste and quality of the food was impeccable!

very great. nothing else to say.

Special attention to anniversary celebration. Great service and attention to detail.

Steak was cooked as requested, sides and bread were very good. Service was good but long spans of waiters not filling waters and other drinks. We had to ask another server.

Love...love...loved it!