Was such a wonderful experience! Our waitress was so nice and funny-food was fantastic as always. Ordered filet and mashed potatoes. Amazing overall! Will definitely be back.

I have to say that we were just a little disappointed in our steaks. Just not the same Ruth Chris quality as past visits but with that being said I’m sure the Covid pandemic has a big impact on the quality of their meats.
Our server, I believe his name was Joshua, very light blonde hair was excellent and very friendly. He was also very attentive to all at our table and anything we asked for, that is a very important to me as a customer. Please let him know that he was excellent.

Barb

The food was good. Food and drinks were more expensive than normal! Not worth the value for the price we paid.

Birthday, Briand and Roger made it great!

As always, our experience was wonderful. Well prepared food, good wine, great atmosphere and excellent service.

Great night at Ruth's Chris! Ate in the bar, had great service and great food!

Reservation for four. Seated at a nice table. Greeted by server and we were off to a great start. Ordered cocktails and once they arrived ordered 3 appetizers for the table. At Ruth Chris service should be equivalent to food quality that therefor justifies the price they charge.
Little things like one salad fork on the escargot plate instead of at least one if not more seafood forks
Water goblets filled without asking
Empty/dirty plates removed instead of sitting in front of you for 15 minutes.
Not having to ask for more bread
Steaks being cooked to PERFECTION. My wife’s petite filet was ordered medium rare and came medium well. Never asked how they were cooked. Did not send back, because it would delay the rest of the party from eating.
Calamari was delicious.
Asparagus was very stalky at the bottoms, should not have been served like that.
Lobster bisque week on the lobster.
Creme Brûlée always a hit
Chocolate sin cake disappointing - seemed like a pre-made 2” round by 3” tall frozen dessert that was thawed.
Although our server said she was not busy, she did not come around often...
When we go to any Ruth Chris Steakhouse we know it will be an costly event. That is why it is only for special occasions. What we do expect for the cost is an enjoyable dinner that is both top notch food and top notch service.
Covid or not it is not acceptable.

Anniversary

Excellent service with amazing food! We couldn’t have asked for a better experience!

We visit Ruth’s Chris in Grand Rapids a couple times a year and it never disappoints. Terrific cocktails, attentive waitstaff, wonderful meal. I love the ambience...quiet and intimate. The dress code is mixed...a suit/dress would be appropriate just as much as nice top and pants. Max was our waiter and he was delightful. Excellent cocktail and meal recommendations. He was respectful of our space (covid) and his timing for checking on us during our visit was perfect. The manager also checked on us which I always appreciate. Regarding Covid in general, the restaurant is doing a wonderful job to ensure social distancing and cleanliness.

Anniversary

The staff was really nice! The manager that checked on us was also very nice :) good experience all around.

Food was excellent and service was superb! Max waited on us and was very professional and welcoming. Staff and management was very attentive. We will absolutely return for next date night!

Danny was a great server. Steaks were cooked perfectly. Very happy with the time spent there.

Well, it is rather different experience with COVID😏
But one of our favorite 👍

We had a lovely time. Our waiter was great and attentive. The food was amazing and the atmosphere was relaxed and quiet.

I have had much better dinners there in the past than what I had last Saturday night. Friends and I would go there for dinner.

Service was great, but food and ambience was poor for the price paid. Simply was underwhelming.

Great service. Salad and sides were great. Ribeye was really good. Overall a very good experience with service and food.

Wonderful experience! Thank you!

Excellent dinner! Steaks were cooked perfectly! This is a special occasion treat for us- our second visit here and it was again a wonderful experience. The hostesses, our server Joyce, the table runners and bussers were all great. Service is the best. The manager checked on us and called us by name as did the hostesses and server. My husband again said this is the best steak he has ever had, and he was a meat cutter for 30 years! We enjoyed a wonderful evening and hope to return at a future date.

Max was great !!
Attentive server and great food !
Thank you for such an enjoyable dining experience!

Thanks to your outstanding service and food, our date night was amazing and couldn’t have ended in a better way with a nice steak and couple of drinks. We will definitely be back for another date night. Sadly I don’t remember our servers name but she was amazing:)

A wonderful evening and delicious dinner. We had excellent service (thank you Autumn!).

Anniversary

Waiter was awesome and the food was perfect as always

Great dinner and great service! Very Covid careful!

Everything about It was delightful.

The menu has added some favorites back. The steaks are so good. Now to get that banana creme pie back!!!

Our server was amazing and the most attentive we’ve ever had. The food was outstanding and was an all around wonderful experience.

Totally exceeded our expectations and redeemed our faith in Ruth’s Chris restaurants compared to the Troy location after visiting the Troy location we were not going to go back

It was a great night. Food was very good and Brian, our server did a great job. He even personalized our dessert.

Anniversary

I had a wonderful time. The service was great, food was excellent!

This is one of our “go-to” restaurants for a special occasion of just a date night. The service is always perfect. The food, drinks and wine are amazing. Given the quality of all aspects of dining here, it really is a good value. I don’t know where you can get a better steak for the price. The steaks are always cooked to perfection and the flavor and quality over the top. Definitely with every penny. Top the great food with best of class device and it is a big win!!!

Butter packets, plastic ramekins, limited menu,,,,same price tag.

It’s frustrating but not completely their fault. It’s a sign of the times for restaurants I’m afraid. Looking forward to them returning the grandeur we expect for this establishment.

We celebrated our 27th Wedding Anniversary at Ruth's Chris on September 19, 2020. We really looked forward to our meal. The hostess recognized our Anniversary and sat us at our table. The staff was great and the food was great as usual. The only downside was we were seated next to the door that went to the outside eating area. Lots of traffic by our table and every time the door opened and closed we got to experience a nice 50* draft. It does seem as though, by looking at our attire (my wife was in a off the shoulder dress), they could have seated us at a more appropriate table. The traffic through the outside door was constant because the to go orders were also delivered through that door. Not a great atmosphere. The food was great, the waiter and staff was great but the seating situation was not.

Dinner was fabulous. The only complaint we had was the asparagus was cold and tasteless. We were surprised when the asparagus charge was taken off our bill. Server was great. Friendly but not intrusive. Great night!!

This was first time at a Ruth's Chris when our expectations weren't exceeded. We'll still go back to give them another chance. But this was celebration of my mother-in-law's 92nd birthday and we booked here with what proved to be an unearned confidence.

First we were eventually seated 15 minutes after our reservation. We were placed near a very noisy table of possibly "over served" women that made the Ruth Chris dining room uncharacteristically noisy.

Service was slow: water glasses weren't filled quickly, salt and pepper came late. I would have ordered a second glass of wine had I been asked. When pouring two Cosmos at our table, our waiter Kurt poured from such a high vantage point and shook so vigorously that the content splashed us.

The shrimp cocktail didn't appear as fresh as in previous experiences. There were pools of water under the rather limp looking shrimp giving the appearance they had been frozen and just recently thawed. The au gratin potatoes were a tad bit crunchy in need of more oven time.

The manager, while walking around the dining room, never stopped at our table. They brought the bill before they brought our (granted) complimentary birthday dessert.

We eat at a Ruth’s Chris across the country a number of times per year. So, we are familiar with this wonderful restaurant. On this occasion, we requested a booth but didn’t receive it. The table next to is was unnecessarily loud. One of the gentlemen talked in almost a yelling voice. Very disconcerting. Our server, Elaine, was fair. Not the usual service we are used to here. She forgot our drink orders, twice. Finally received them half way through our entree. All in all, considering we eat out less now due to Covid, it was disappointing for the price. The food was excellent.