Ruth's Chris Steak House - Gaithersburg

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1. OT

   OpenTable Diner

   Baltimore

   1 review

   3.0

   1 review

   Dined 1 day ago

   overall3food2service4ambience3

   They Forgot an appetizer.,crab cakes weren’t great and steak as so so. Waiter was great

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2. OT

   OpenTable Diner

   Washington DC

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Our waiter was awesome and attentive. They also did a great job preparing for my boyfriends birthday! We loved how the table was decorated!

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3. OT

   OpenTable Diner

   Baltimore

   3 reviews

   vip
   5.0

   3 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Great service and food .

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4. OT

   OpenTable Diner

   Washington DC

   1 review

   5.0

   1 review

   Dined on June 25, 2022

   overall5food5service5ambience5

   I had family in town in preparation for the birth of my first baby. They were fresh off of a long car ride and hungry! We weren’t the fanciest dressed people in the place, but that did not seem to be an issues, thankfully. I got a reservation on Open table just a few hours before they arrived for 7 pm on a Saturday night. I was very pleasantly surprised. We waited in the lobby, comfortably seated for about 5 minutes before being sat. Our server, Chris, was phenomenal from the start. He was sassy, fun, and knowledgeable. He matched our energy and humor, had wonderful suggestions, and was attentive without hovering. My little sister asked for a shirley temple and was given lots of cherries which made her day. The service was fantastic, the wine was perfect, and the food was absolutely delicious. The steaks were cooked perfectly and the sides were tasty and hot! We had tons of leftovers which made for a wonderful steak and eggs breakfast. Overall a fabulous meal and a great family experience.

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5. OT

   OpenTable Diner

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on June 20, 2022

   overall5food5service5ambience5

   Father’s Day

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6. S

   Sunshyne

   1 review

   5.0

   1 review

   Dined on June 19, 2022

   overall5food5service5ambience5

   Everything was exceptional!! I can honestly say the whole experience was absolutely and unequivocally perfect!! The food, the service and the ambiance was all top notch!!!

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7. BO

   food4aBOSS

   Washington DC

   19 reviews

   3.0

   19 reviews

   Dined on June 18, 2022

   overall3food2service3ambience4

   We dine with Ruth’s Chris at least 6 times a years, and typically we enjoy the overall dining experience. However, not so much this time. Two of the three steaks we ordered were extremely fatty (the petite filet mignon - which should not be fatty at all, and a ribeye with more fat than usual) and so were the lamb chops. The sides were mediocre - the sweet potato casserole and mashed potatoes were caky and lacked flavor. We expressed our discontentment with the meal to our server and management. They offered to recook my partners steak; however, did not accept this offer, as we were hungry and did not want to wait longer for food, and it was not only her cut of meat that was fatty. They did offer to take good care of us the next time we visit the restaurant. Our server was very attentive and I appreciated him often referring to me by my last name, it added a personal touch to the experience.

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8. FO

   FengO

   Washington DC

   2 reviews

   3.0

   2 reviews

   Dined on June 18, 2022

   overall3food1service4ambience4

   The steak was terrible. I ordered medium-rare redeye, which was so tough that I had trouble cutting it with a knife. I also ordered a lobster bisque, which did not contain lobster flavor. The waiters were good. But the dining environment is not impressive - a large, noisy room with about 20 tables. The overall dining experience is nearly as good as a restaurant with less than half the price.

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9. KC

   KristineC

   Washington DC

   5 reviews

   5.0

   5 reviews

   Dined on June 13, 2022

   overall5food5service5ambience5

   Wonderful birthday celebration for my hubby. They decorated our table with birthday theme confettis and gave my hubby a birthday card. The hostess, our server Jayson and his assistants provided wonderful service and we left very satisfied with the food and service.

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10. M

    Marysunshine

    Washington DC

    1 review

    4.0

    1 review

    Dined on June 12, 2022

    overall4food5service3ambience3

    The food at Ruth's Chris is always good. My problem was with the rapidity with which it was brought out. We barely had time to start our appetizers when they brought out the soup and salads. There was a nice amount of time before the main meal arrived. I found the tables a bit too close together. Other than that, the wait staff was attentive as always and we had a nice experience.

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11. T

    Teep

    Washington DC

    1 review

    4.0

    1 review

    Dined on June 12, 2022

    overall4food2service5ambience4

    Great service from our waitress. However, food was bland.

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12. c

    canuck

    Washington DC

    40 reviews

    vip
    4.0

    40 reviews

    Dined on June 6, 2022

    overall4food4service4ambience4

    I like that they have a prix-fixe menu and that it included a steak/lobster entree. My steak was a bit more well done than the medium rare I asked for, but still delicious. I wish there were more options for dessert - only cheesecake was available. However, the restaurant gave us an additional dessert of our choice since we were celebrating our anniversary. They also gave us a signed card and decorated our table. I'm glad we chose the restaurant for our celebration.

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13. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5

    The waiter was very attentive and the food was delicious.

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14. DJ

    DonnaJ

    Baltimore

    9 reviews

    vip
    5.0

    9 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5

    Can’t say enough about our waiter Chris. From the time we sat down to the time we left, we were treated as if we were the only guests at the restaurant. Chris was ever so attentive. Our drinks were always filled. He was very precise in explaining dinner choices and helped my husband choose the tastiest and most tender steak. ( Mind you, my husband prefers well done meat). Very conversational when needed, but far from intrusive! You are fortunate to have an employee like Chris.

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15. OT

    OpenTable Diner

    Baltimore

    1 review

    1.0

    1 review

    Dined on June 3, 2022

    overall1food1service3ambience3

    My wife and I made a reservation for our Anniversary. I ordered a ribeye and my wife ordered the sea bass. We ordered 2 sides, au gratin potatoes and Brussels sprouts. We ordered the crab stuffed mushrooms an appetizer. The mushroom were good. The potatoes were water logged and seemed to have been over boiled first and then some type off sauce and cheese melted on top. The Brussels were good. The ribeye was a disgrace for what you would expect for the price point at Ruth’s Chris. Very poorly trimmed with a lot of gristle and thin therefore hard to achieve a consistency would would expect in a quality steak. Very poor quality and I suspect standard or select grade at best. The sea bass was very fishy and did not seem to be fresh. The texture was mushy and not firm and flaky as you would expect. Overall a very disappointing experience and not worth the $250 we spent for dinner.

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16. I

    Ironcheffan

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on May 30, 2022

    overall5food5service5ambience5

    William was attentive and fantastic. Looking forward to returning for our next special occasion.

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17. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 29, 2022

    overall5food5service5ambience5

    William was terrific. Thanks for the great evening

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18. JA

    JoelA

    Baltimore

    2 reviews

    vip
    5.0

    2 reviews

    Dined on May 24, 2022

    overall5food4service5ambience5

    As usual Henry Coleman was SUPERB. Couldn't ask for better service.

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19. N

    Nstamand8

    New York Area

    4 reviews

    vip
    3.0

    4 reviews

    Dined on May 22, 2022

    overall3food3service4ambience4

    The quality of food has gone down a little since the pandemic started. And I miss the shoestring fries. Overall the meal was fine but not as special as it used to be.

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20. OT

    OntheTown

    Washington DC

    22 reviews

    vip
    2.0

    22 reviews

    Dined on May 14, 2022

    overall2food2service3ambience2

    Just not worth the cost. Mediocre at best.

    Ruth's Chris Steak House - GaithersburgResponded on May 18, 2022Thanks for your feedback. We’re sorry to hear we disappointed you. Your comments will be shared with the rest of the team.

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21. OT

    OpenTable Diner

    Washington DC

    1 review

    4.0

    1 review

    Dined on May 14, 2022

    overall4food5service5ambience4

    Anniversary

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22. OT

    OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on May 13, 2022

    overall5food5service5ambience5

    It was cool

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23. RL

    ReginaldL

    1 review

    5.0

    1 review

    Dined on May 10, 2022

    overall5food5service5ambience5

    Our server William was knowledgeable and personable along with the manager, Sean, who came to check on Us at the end of our meal. We’ll definitely be back. Please extend our gratitude to them both. Excellent experience!

    Report
24. AA

    AlvaA

    Washington DC

    6 reviews

    5.0

    6 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Superb as always

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25. OT

    OpenTable Diner

    Washington DC

    3 reviews

    2.0

    3 reviews

    Dined on May 8, 2022

    overall2food2service2ambience3

    Cold sides, over cooked entrees. Server was weeded and the table next to us allowed their kid to play a video game with the volume on high. $200 later we left

    Ruth's Chris Steak House - GaithersburgResponded on May 13, 2022Thank you for your candid review. We hold ourselves to the highest brand standards for both food quality and service we wish we'd made a better impression. Your valuable feedback has been shared with the local team for review. We appreciate your feedback and hope to welcome you in again soon.

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26. P

    Priscilla

    Washington DC

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food2service3ambience2

    If you want to spend money on a good steak go to Capital Grill.

    Ruth's Chris Steak House - GaithersburgResponded on May 13, 2022Hi Priscilla, we appreciate you taking the time to review us, despite the fact that we weren’t able to provide the best experience. Your comments will be shared with the rest of the team.

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27. HS

    HighlandStars

    Baltimore

    10 reviews

    5.0

    10 reviews

    Dined on May 8, 2022

    overall5food5service5ambience4

    We chose Ruth’s Chris for our annual Mother’s Day dinner. It was the first time we had been to the restaurant in Gaithersburg. The wait staff was well informed, helpful, and took good care of us. The food was excellent.

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28. DM

    DoreenM

    Washington DC

    6 reviews

    5.0

    6 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Mother’s Day! Dinner was great

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29. H

    Harvey

    Washington DC

    4 reviews

    5.0

    4 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Good food considering it was Mother's Day and the kitchen was undoubtedly rushed. Our server, Robbie (Robbie on name tag; Jeffrey on receipt), was attentive and provided excellent responsiveness as though we alone were his clients. Great job!

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30. OT

    OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Mother’s Day

    Report
31. SC

    SharonC

    Washington DC

    19 reviews

    vip
    5.0

    19 reviews

    Dined on May 8, 2022

    overall5food4service5ambience5

    Restaurants on Mother’s Day can be can be chaotic, with so many patrons to be seated, and expectations high. Ruth’s Chris did an amazing job. We were promptly seated in a room that successfully managed noise. We had a server, Kevin, who was amazingly attentive, on such a busy day. We didn’t feel rushed to turn the table over. The food was slower than usual, which was expected, and the steaks over cooked, but the overall experience was surprisingly enjoyable and relaxing. Well done!

    Report
32. OT

    OpenTable Diner

    Washington DC

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food3service2ambience2

    The dining room needs to be modeled. The chair cushion were ripped. Thr foos was decent but definetly not worth the price. I don’t mind

    Ruth's Chris Steak House - GaithersburgResponded on May 11, 2022We’re so sorry to hear you had a disappointing experience. Hope you’ll give us another chance in the future.

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33. OT

    OpenTable Diner

    Los Angeles

    8 reviews

    vip
    3.0

    8 reviews

    Dined on May 8, 2022

    overall3food4service3ambience3

    It took us a while to get seated. I believe they were short staffed so we had 3 different waiters. We got our entrees at the same time as our salads. At the end- we had to wait 20 minutes to get our check. The food all tasted good but this might have been the worst dining experience that I’ve had at Ruth’s Chris. I know the staff was trying their best-but yesterday was a little stressful.

    Report
34. SS

    ShawnS

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Amazing service and food quality. Our server Kelsey was exceptional.

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35. SK

    ScottK

    Washington DC

    11 reviews

    vip
    5.0

    11 reviews

    Dined on May 7, 2022

    overall5food5service5ambience5

    Great meal all around.

    Report
36. OT

    OpenTable Diner

    Washington DC

    1 review

    4.0

    1 review

    Dined on May 7, 2022

    overall4food5service5ambience4

    Steak was good but very disappointed on the lobster tail size and the quality

    Report
37. CL

    CatherineL

    Baltimore

    2 reviews

    5.0

    2 reviews

    Dined on May 6, 2022

    overall5food5service5ambience5

    My husband and I received nothing but excellent customer service from the welcoming and pleasant front door hostesses to our wonderful attendant/server (Da). Da was attentive and had wonderful recommendations. He made sure to acknowledge my husbands birthday and provided him with a wonderful dessert. Everything was perfect. The stuffed chicken came out hot, sizzling and seasoned to perfection. Our glasses were never empty and when we departed our table to look for the restroom someone was right there to point the way. I can’t rave enough about our experience at this location but all of the staff should be commended especially in a time when great customer service feels like a rarity more than the norm. We will definitely come back.

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38. OT

    OpenTable Diner

    Washington DC

    4 reviews

    vip
    5.0

    4 reviews

    Dined on May 6, 2022

    overall5food5service5ambience5

    Had a great meal at Ruth Chris and our server Jason was excellent

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39. OT

    OpenTable Diner

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on April 25, 2022

    overall5food5service5ambience5

    It was great as always we visit this place!

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40. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on April 24, 2022

    overall3food2service5ambience5

    Service was great, food was average and not in line with other Ruth Chris restaurants. Lobster Mac and cheese was cold and runny, steak was over cooked.

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