Ruth's Chris Steak House - Fresno

Sent a dish back, server made a comment that I should of sent back earlier, only took one bite then had my boyfriend taste just to make sure I wasn’t tripping after that, I ordered the chocolate cake without the mousse same waiter told my that taking off the mousse wouldn’t make it any cheaper.. the only reason I kept my cool was because my 17 year old daughter was there (it was her mother’s day gift to me). I eat at Ruth Chris once a month and this was my worse experience.

Server took drink order after food order. Felt rushed. Served us wrong order. Fillet was had charcoal on both sides literally burnt . I lost my appetite they insisted on replacing it. Once my family was done with their food my next fillet came out. Was suppose to be medium well and it was bloody. I didn’t eat it. $53 for fillet not including sides . I paid for a table of 4. My wife ordered fillet medallions with shrimp and recieved pieces of fillet no shrimp. My son felt bad so gave her his shrimp. We even ordered desert. It was mother’s day so I didn’t complain because I didn’t want to embarrass my wife. I plan on calling. $280 tab.

We visit about once a month. I was extremely disappointed in the Fresno location not enforcing the dress code policy. There we guests in ripped shorts and gym wear which is supposed to be not except able as posted on the sign with the hostess. I wanted to share with the manger but he never made a table visit as usual. I have no problems with spending $400 and more on a meal, but I have a expectation of a dress code if the restaurant has one. Very disappointing.

Thank you for making my mom's mother's day experience extravagant.

Is wut it is...the place speaks for itself... if you havent been here before then you dont know good food and service...

Amazing customer service! We celebrated our anniversary and they made us feel we were the most important people in the restaurant!

Asked for medium steak. middle was rare. not enough comes with the steak. have to pay extra for everything.

We loved our dinner at Ruth's Chris and hope we can eat there again sometime. Our server made it extra special.

Although our server very charming and nice, we had very long wait times between ordering and receiving drinks. Was too long, like a half hour

Not the Ripe Tomato, but the nicest place in the Fresno area.

Joseph, Manager, was very attentive and helped us celebrate a wonderful birthday!

Our meal was pefect. Justin our server was outstanding and very personable.
My only complaint is this location does not see to have any dress code.
People walking into the dining area is sweats should not be allowed.

Came here to celebrate our one year anniversary and they made us feel very special and gave us such an romantic experience!! It was great appreciated!!!

The food was great. Good portions and the Ruth's classics options are a good deal. The service from our waiter was bad he hardly checked on us and we waited about an hour after we finished our meal to finally get asked if we were ready for dessert. We asked for our check and if the desserts could be boxed to go. Our reservation was at 530pm and by the time we were done it was close to 8pm. We even got tired of waiting for them to bring us out our boxed desserts so we just decided to leave without them but we were approached with them before we walked out the door. I expected better service from a "classier" restaurant. The bus boy was more attentive than our waiter

Perfect place for a special birthday celebration - they treated my mother in law like a queen!

The overall experience was excellent and as always, the staff took great care of us.

This is our Go To restaurants for special occasions. Constantly great service, great food. We usually order a la carte, but this time, several of us tried the Ruth's Specials, all inclusive with starter, main dish, choice of personal side dish, and dessert of the night. Those who tried the specials Freddy it was a great value and still had left overs to take home. These were not small portions!

I hear the Happy Hour burgers and shrimp are amazing and want to try that some time too!

Ruth’s Chris’s has been my favorite restaurant for many years, but my last two visits have been disappointing. The filet which is usually perfect was fatty and not tender, an odd shape like it was cut from the very end of the filet.

Food was delicious and hot! Service was outstanding. Looking forward to the next dinner!

Our server, Ramon, and the others were excellent. My wife and I both had the ribeye classic dinner. Salad, steaks, sides, and desserts were excellent. Thank you! Wes Chin.

They tried to turn us away and we made reservations on open table..Made my wife take off her English hat and for a women that's a tough one.. She was dressed very trendy.. I dont get it food was very good in there defense.. but customer service needs help

Service was excellent. Good atmosphere. However we were seated next to the service station. Everytime someone entered or exited they would say "CORNER " VERY ANNOYING TO HEAR THIS ! ALSO THE chit Chat coming from the area. A very expensive grapefruit cocktail with very little alcohol. I asked to get our bread crisped up.. ( brown on top) came back the very same way. My husband's ribeye was over seasoned,and salty. The root vegetables were over seasoned and slightly burnt. My lobster was rubbery and opaque. Didn't want to complain about it, we had a 2 hour drive ahead of us. Desert was delicious.

Great food as always. Probably my favorite chain steakhouse.

We always enjoy going to Ruth Chris Steak House. It is our favorite place to eat. Good food good service. Always a beautiful night out with my wonderful wife.

i dont think its ok that my husband has to take his cowboy hat off for this dining its buisness attire as a farmer that hat represents our buisness

I ordered the filet and shrimp when it came out didn’t look anything like a filet, was cooked correctly but was very tough and had lots of grisly. Was so disappointed because didn’t look anything like the picture that was displayed. I didn’t even eat 1/4 of it

Well we celebrated my wife’s birthday and noted that to staff at Ruth Chris and when we were seated the table was decorated and the menu was personalized with happy birthday to my wife written on the menu. Chris our waiter was very attentive and helpful as well as Clayton. The meal was prepared per our request. The desert was personalized with chocolate writing on the plate. Now this may be the norm as I am sure it wasn’t especially for us but we felt like it was.

The only negative was a wobbly table to the point here our waiter offered to hold the table while e cut our meat. Unbelievable however we dealt with it and tried not to let it ruin the evening considering what was spent at this restaurant. Thank you Chris for offering your services

Steak was so juicy, warm, and delicious. I give it a 10 and a half! 👌

Again....I go there a lot on business but this was Valentines/birthday dinner. Food was excellent. Chris our waiter was great explaining things to my wife. We both got the 16 ounce bone in filet. ...I demolished mine. The wife wanted left overs to use with breakfast. Brussel Sprouts and the sweet potato casserole. ......WOW!!! All around fantastic evening.

As expected our Valentine's dinner was a success. Never have been dissapointed with anything here. The food was tasty, the service was spot on and the atmosphere was inviting.

Upon entering the restaurant it was filled with people in the lobby/ waiting area. I had reservations at 8:45pm. I let the hostess know and she checks us in and tells us it will be a few min. Two other couples come in afterwards with the same time reservation and they get seated before us. Which was upsetting cause a few min turned into 20 min of waiting. Which questions the whole idea of reservations. As soon as we were seated though everything got better. The waitress was really nice and helpful and energetic and she stopped by and checked on us the appropriate amount of times. The wine was good and my girlfriend really enjoyed her cocktail. The server who brought us our food was also really nice and helpful. He offered us a sauce that he said paired well with our food and he was right. It was really good. The noise level was perfect we were able to have conversations without yelling and the music was nice and the atmosphere was elegant. Everything was great except for the fact that we had to wait for our reservation.

Our server made a mistake on our order and when we told her about her mistake, she got all huffy and gave us a major attitude. Such a big change from her initial attitude when we got seated. Her rude attitude really ruined our entire dinner experience. Otherwise, my fish dinner was over cooked and very dry. My BF said his steak dinner was good. Overall, for the value of the money, we won’t be visiting this restaurant anytime soon.

We went on February 15th to avoid the crowds and it wasn’t as busy as the 14th according to our waiter. We had a great time and the service was wonderful, can’t wait to go back

Had to return food since it was not cooked properly

It was our first time there and it was awesome everything was amazing. Can't wait to go back again.

Great food as always it was just a little loud that evening. But overall excellent!!

Went there for our 10th Anniversary on February 14th. Treated well. My crab cakes were mostly crab - yummy. Sue's tenderloin filet was cooked to perfection. A great time.

Excellent Valentine meal. Super service as always.

Omg amazeballs I so wanna go to Ruth’s Chris again sometime in my life!

Service is always exceptional and an amazing time.