There was a little mix up with our reservation but they really took care of us. They were great!!
An extremely poor showing at a normally good steakhouse. Lifeless shrimp, cold steak, missing wait staff, empty glasses and on and on. Will not be going back.
Great proactive server! Best experience I’ve had! Would go here more often and recommend more friends!
Great food. Great service. It was our first visit and we will be back
Everything was amazing. The special touch that I really liked was the birthday card waiting on the table addressed to me and signed by the employees. I've come here many times for birthdays and anniversaries and that was a first. Nice touch!
Each member of the staff is exceedingly kind and engaged. The food was outstanding and the service impeccable. Absolutely love this restaurant!
This is a tough review to write. It's a real mix. This was my family's first time dining at a Ruths Chris.
We made reservations for Thanksgiving evening. A special turkey dinner was advertised. From the start, it was obvious that the restaurant was not prepared for the day, on multiple levels it turns out. Upon arrival, we were told they were running behind. It ended up that we were seated for our 7:45 p.m. reservation just past 8:30. After being seated, it took over ten minutes for any wait staff to come to our table and even bring water. The main wait staff arrived five to ten minutes after that.
The advertised turkey dinner was no longer available. So, we placed alternative order, the entire menu was, in theory, available. When we ordered, it turned out my daughter's entree was not available either. Then we found out about 15 minutes after ordering, that my wife's side dish was no longer available either.
Obviously, the restaurants operations failed. We were not offered any sort of make up, no comp drink, appetizer or dessert. I did hear diners at other tables getting such offers.
On the bright side, the time spent waiting in the bar area for our table was comfortable, the bar staff very friendly. All the staff were very friendly and apologetic throughout the evening. A manager did apologize for the delay in the wait staffs arrival to our table. And, the food that was served, filet mignon and salmon as well as the asparagus and other sides were very tasty, served at a good temp, etc.
The lack of preparation for the holiday seems quite difficult to excuse.
We had a 7:30 pm reservation, didn't get seated until 8:15. Was seated next to a 2 year old who was allowed to roam and then the mother was extremely loud. I understand that the restaurant is not responsible for the toddler and mother. Didn't care to have my prime rib on a small plate and my baked potato on another plate. Steak was too rare, didn't send it back because it took to long to get it. Anthony our server was very attentive and courteous. Will probably go back to Ruth's Chris in Crystal City.
Had thanksgiving dinner here with the family. The turkey and sweet potatoes were the best I've ever had.
We love Thanksgiving at Ruth Chris!!! The turkey, stuffing and sides were all perfect and “leftovers” to take home a wonderful treat!!! The service was outstanding and Ruth Chris is a part of our Thanksgiving tradition.
As always, food and service were excellent! Loved having option of steak, in addition to turkey.
Staff was professional & friendly. We were taken care of.
The food was good but not exceptional.
This restaurant is wonderful for any special occasion. The food is always very good steak house fare, just what we wanted to have. We all had some sort of petit filet, with some having shrimp along with it. The steaks were cooked just the way we each liked them. We all shared the sides, and the french fries were excellent, just the way you get them in France (and the way my mother cooked them from scratch - extra nostalgia points! ) We also had great service. We will be back .
PRETENTIOUS OVERPRICED for ordinary steak fare. My signature steak was flat without any tasteful sear. Great for happy hour if you are willing to pay a premium for drinks.
Food is usually good, but this time our steak was undercooked. Basically, raw. The lobster Mac and cheese which is usually my favorite side dish was cold. The mushrooms were good though. I go here about 4x a year and this was the first time i’ve had a bad meal, so i’ll give them another try. It’s a pretty pricey meal so they should really work on making sure there are no off nights.
Excellent experience. Pricey, yes, but worth it for the service and excellent food. Great waiter, Tyler, made this event special. Steaks were superb and drinks were outstanding. We will be going back again.
Great service! We were able to enjoy taking our time. Personal celebratory touches on the table and dessert were perfect.
We celebrated our engagement at Ruth’s Chris tonight. We’ve done here several times and absolutely love the ambiance and service. As always, the service was impeccable and the food was perfect. We had a great time! Thank you again for making tonight an unforgettable and enjoyable evening!!!
Great food and service. They always do something special for birthdays.
The service and atmosphere was excellent, however, our steaks were not what was ordered. All of our steaks were over cooked. I suspect that it was due to them sitting on the hot plates too long.
Disappointed again at Ruth's. Been a longtime fav for special occasions but the quality and experience has greatly diminished. Went on a Sunday night, pulled into the valet stand and had to wait 10 to 15 mins for a valet to show up. Finally inside, we asked for a window table and had to wait, even though the restaurant was practically empty. Once seated we were greeted and served bread and water, then gave our orders. Both of us got 6 oz fillets with sides, and my fillet was stringy and tough as it was on an earlier visit. We never saw the water guy again even though our water glasses were empty half way through the meal. As an experienced diner having eaten in some of the finest restaurants all over the world, I know I could have called the server over and she probably would have offered to bring another fillet and filled the waters, but this was a special night and I didn't want to ruin the experience any further by causing a stir. At these prices service and food should be first rate, perfect every time without having to ask the waitstaff and kitchen to do their jobs. We won't be back.
It was a very nice way to celebrate my husband's birthday. We both really enjoyed the waiter's service, and the food was outstanding.
Slow service. Wrong orders taken.
Lovely dining experience. Had booked a reservation way too late, called the restaurant and was able to move the reservation an hour earlier. Thank goodness!
We had a mediocre experience at best. The steaks weren't particularly great. I've had much better steaks before. I suspect it was just this location that combined an awkward, clumsy and seemingly untrained staff experience (not one particular perosn, just all around) with food that smelled of burnt butter and tasted average at best. As far as Ruth's Chris go, we were provided with a VERY sub-optimal experience at this establishment. Avoid this location at all costs. Quite literally any other steak house in the area will give you a steak of similar quality.
My wife and I both had filet and shrimp combinations, one the RC Classic dinner that comes with choice of appetizer and side dish, then set dessert. The carrot soup was excellent, as were the filets and shrimp. One real irritant--my wife wanted to substitute a baked potato (plain with butter only on the side) instead of one of the other set choices for the RC Classic dinner. It's a five dollar upcharge!!! Given the cost of the dinner--$44.95--it seems way out of line to charge five dollars more for a simple baked potato substitution. Others had the Korean salmon, ribeye, creamed spinach, Caesar salad, and mashed potatoes. All were deemed great.
Aly and Brian waited on us and they were both perfect! Always there when we needed them but never intrusive. Aly overheard me tell my husband that I forgot to ask that they not use butter when cooking my steak. Since it was my fault, I wasn't going to say anything. Aly brought out another steak for me in very short order. Food was delicious as always but the service was what really impressed us on this visit.
Great service and wonderful meal. Ribeye was grilled to perfection. Very good caesar salad.
Food was delicious and service was great. Try the seafood tower!
Great sizzling steaks and a great priced special menu! Love the Ruth’s Classics and we’ll be back again soon.
Hadn't been here for a while as our last experience wasn't the best, but Brian and Calvin took great care of us. Food was good. Fries could be hotter and crispier, but the entrees were great!
The staff called to verify our reservation and occasion for the dinner. Upon arrival we received a Happy Anniversary greeting and our table was decorated for our anniversary to include a card signed by the entire staff. Matt was an excellent and knowledgeable server. Our steaks were cooked to order and delicious. The serving of mashed potatoes is enormous. Our server made a dessert recommendation and offered to pay for it. We took him up on that, picture included.
The dining experience was fine. The quality of the food was not good. You would think for the prices you would have a least one decent vegetable to chose from. I love veggie but creamed spinach and cheap succotash is not a great choice. The beets salad had so much vinegar on it that it was like taking a mouth full of vinegar each bite. What was with the apple pie that looked like it was half eaten with a ball of ice cream. I took my husband there for a steak and that's what he enjoyed.
Over priced for the quality of the food being served. I ordered well done steak, they messed up side order, took them back and over cooked the steak and brought it back. I couldn't eat more than one byte
Great staff. Made excellent wine suggestion. Food is great. Pricey, but we knew that going in. Had a great experience as always. Ruth Chris is always a solid choice.
Regretably this was not as nice as we had anticipated. We have eaten at this and several other RCSHs over the years and find them very inconsistent from location to location. All in all we weren't that impressed. The steaks were good and cooked properly - but lacked any real 'taste'. The side vegies were good. The apple pie dessert was rather anemic. The caprese salad was really really good. The ambiance and ability to talk to our friends was very nice - but we all found the waiters a bit intrusive. i know they were trying to be attentative - but it seems like they were butting in all the time as opposed to coming up and wait 10 seconds for us to finish our sentence before asking a question. Also the volume of their voices could be a bit quieter and still easily heard.
We will probably return - but all in all Capital Grille is better in every regard.
Filet and petit ribeye were excellent as usual, crab stack forgettable. Listening to infant squawk and cry throughout our meal was less than desirable.
Great celebration of our 38th anniversary.
Excellent food and service!!! Ali, our server, was very knowledgeable of the wines and made a great recommendation. My husband and I both had the filet and lobster tail with crab fried rice and edamame and succotash as sides. I had the ginger carrot soup which was very tasty with toasted coconut on top. Desserts and coffee completed a perfect meal.
The Fairfax Ruth's Chris Steak House was outstanding! Impeccable service and food, for everyone in our party! Plus that little extra attention that made our celebration that much more special. You can always count on Ruth's Chris for a perfect experience.