Visited the restaurant back in may and was our fav place in Dubai, came back again on wed last week and although the food was still amazing, the service wasn't as good and the mash was lumpy. Please can this be improved as it's such an important part of the meal. It was ladies night which we didn't realise so maybe why the service wasn't as brilliant as last time & maybe the mash was rushed so will come again and still recommend.. I think smoking should be banned as it did smell very smokey and I couldn't stand by the bar as I am early on in a pregnancy and the smoke was too much. Thanks
Excellent service and my cowboy ribeye steak was awesome. I liked sitting in the bar area, since I wanted the casual atmosphere as a single diner. The DJ was fantastic and played excellent lounge music. I enjoyed the evening completely!
We were eager to top off our celebration weekend at Ruth’s. 3 of 4 dishes was beautifully cooked but the last unfortunately overcooked to large extent. Service unattentative (like refilled drinks long after the food was eaten) so no use trying to interact with them. Was so expectant based on recommendations, menu and price level so it felt qiuet sad to finish our weekend this way. Still great company (my family) so II never gets really bad spending time with them.
Superb meal, steaks are fantastic and our waiter Sande was excellent. Very attentive service, personal and charming.
Outstanding as always! Go to place for business meeting dinners or a quick bite in the bar. See you again soon
Sande was a great server, but next time I am ordering my steak medium instead of medium well. Found it hard to cut.
Great experience, fantastic food, great wines, elegant ambiente
The restaurant was very nice. And the food(steak) was very big enough for big guys. Manager and waiter was very kind. I recommend this restaurant.
Very bad experience we were disappointed with bad service from no 1 staff manager to normal waiter, at the beginning we were told you have no table reserved and we don't know what is OpenTable we bad to me and my guest then the manager comes and started arguing am very insulted very normal food and disaster service.
Great service. Nice atmosphere. Get table all the way to the left to avoid the too loud piano music.
The table we were allotted was not suitable for a couple. It was too large and it made conversation difficult. Fone dining and upmarket restaurants using sit couples side be side. Light levels were too low. We had to use an I phone torch to read the menu !
Disappointing that the chef did not listen to our request twice to make sure the steak was cooked medium without blood, this means if it takes a little longer then so be it, if that had been done correctly then full marks, however we were there for the steak so sadly the chef gets 0 out of 10
My favourite place to dine. Great food, excellent service, good choice of food and drinks. Love the atmosphere. Staff are attentive and accommodating. Have taken friends as want them to enjoy the lovely dining experience too.
Went for the Friday brunch and was incredible! Wish I was still going to be in Dubai next Friday because we would definitely go back! Cocktails and food were outstanding and the staff were attentive and helpful! The fillet steak was the best I have ever had! Cooked to perfection and very tasty! Would defintely recommend to anyone who loves food!
Incredible steak, I have thoroughly enjoyed it! Cooked to perfection. Friendly staff who also advised us on the promotions of the day as it was ladies night! We asked for a table with a view and there were accommodating. Excellent service and even better food!
I was actually massively disappointed with this experience. I went with a friend on Christmas Day for dinner having heard great things about the place, but the food and service were quite poor meaning that the only highlight was the live music on the night.
For what we paid for the meal it was a real let-down. One of the courses had obviously been microwaves to reheat it, the potatoes with the main were completely shriveled and they brought out the wrong side dish which we asked them to change and so they brought another one that was wrong too! When we tried to ask for the right dish they just smiled and walked off (which might have been down to the noise from the band meaning they could not hear us)...
The atmosphere was great in the restaurant itself which saved the day - thanks to the band there but the food itself was not great and it was not the cheapest of meals! I honestly was expecting it to be so much better.
Wonderful steak, two for one deal the nite we were there, keep up the good work
Excellent diner in one of my favourite steakhouses. The ribeye was cooked to perfection, the side dishes of cream spinach and sweet potato casserole were as always a treat. Have to say last time my meat was a bit dissappointing, but no complaints this time!
Food was very tasty! If you are looking for a good steak, come here. My family are steak lovers and we really enjoyed it. However, We were disappointed by the service.
the meat is great. However, AED 45 a side when you get a porter house at AED 580 is not really attractive, almost miserly.
otherwise the service is excellent and I will come back for sure.
The personalized service from the moment one walks in makes one feel special.
Big disappointment that the outstanding onion rings were taken of the menu. I know these use to be extremely popular.
Also bad that the oysters were sold out already 9 pm.
Far too high music - unnecessary level since everyone needs to speak even louder then.
Otherwise high quality steak as ususal
Meat served in a very hot dish , impossible to move the dish too hot !!! Also the meat is dipped in butter ... never eat like this !
I really enjoy the hospitality from the servers. I always feel welcomed by their humble ability to cater to my needs. I have held a private bday dinner there with 30 + friends and it was an amazing experience and evening for those who had never dined there.
It would be wrong to complain about the food as it was very good. We have been to the sister restaurants in Las Vegas and Orlando and it matched them. Well done to the chefs!!
The reason for a poor overall score was that between leaving the table and getting to the front door exactly 1000 AED went missing that we left with the waiter. The manager did very little to help the situation by saying well it can't be there and as we were foreigners we may not understand the notes.....I work in finance and I know that 10 100 AED NOTES ADD UP TO 1000 AED and as a "foreigner" I take great time in making sure the notes are right.
We had our young family there and they were starting to get worried and unsettled so I had no option to pay an additional 1000 AED to leave as the managers tone was more beginning To be more threatening. The manager was just interested in getting the money from me. I will never be back in this restaurant as I cannot get over this as it ruined our evening.
Perfect,just the music was too loud for conversation and talking to friends
Great food and service. We were told we could have the table for two hours but the staff tried to rush us off our table when we didn't have to give it up for another half hour, which was annoying.
The service is not what i expected , the waiters were rarely visiting our table , not bringing the drinks and meals on time , forgott the souce for the stake , no one asked us for our overall experience . The steaks were really great , steak salad was kinda bitter and no taste , mash and spinache were good , wine excellent. At the lounge , no one attanded our table for first 10min, also we requested bar chips , it came on the second request ..
Took a full hour for the starters to arrive, excuse given was the kitchen was busy, once the starters were cleared it took around 35 minutes for the steaks to arrive, asked for medium, received well done and over cooked, they'd obviously not been rested either. Certainly won't be returning