Ruth's Chris Steak House - Downtown Honolulu
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Christmas Eve Special Menus & Offers
Tuesday, December 24, 2019
Christmas Day Special Menus & Offers
Gather your loved ones around our table this Christmas and leave all the planning, cooking and preparation to us. We’ll be open on Christmas Eve and Christmas Day so you can sit back and enjoy time well spent. Indulge in our special holiday Surf & Turf starting at $49.95, or enjoy your favorites from our full dinner menu, available all day. Select locations open early.
Wednesday, December 25, 2019
New Year's Eve Special Menus & Offers
Start your New Year’s Eve at Ruth’s and end the year with some sizzle. Join us for our special Celebration Menu featuring Surf & Turf starting at $49.95, or enjoy your favorite cut from one of our USDA Prime steaks. Dinner menu also available all day.
Tuesday, December 31, 2019
Service was exceptional, overall it was a fantastic birthday celebration location for our small family
Our waiter David was wonderful! The special birthday treat for our son was much appreciated. Petit filet minion was outstanding! Three of us shared the appetizer, salad, and au gratin potatoes which was just right along with individual steaks! Thank you! Happiest holidays!
Always amazing, never disappoints
Service started good but then towards the end, server did not come around. Cream of spinach came out cold to the table. Porterhouse steak for 2 had gristle.
The food was excellent, but the service wasn’t as good as I have received in the past. I thought for special occasions like birthdays they gave flaming chocolates strawberries for dessert and start you off with complementary champagne?? Maybe they don’t do that anymore, so I was a little disappointed especially since we celebrated 2 birthdays. Also we had to ask several times for the same request. For instance like bread and take out boxes. The food was on point like usually though.
We've had our anniversary dinner with our 7 years old and 4 years old together.
They were very courteous and started with a welcome sparkling wine for us.
Service speed was on the spot, not slow which helps us with small kids but also not too fast to make us feel rushed. Our waiter Chris was excellent.
Waikiki location is also great but this location has fewer tourists so it has a better chill-out feeling.
Thanksgiving dinner. Turkey was cold but everything else was great.
We came to Hawaii for our vacation and decided to have the Thanksgiving menu at Ruth Chris. It was disappointing because the service was terrible. Our bottle of wine took like 20 minutes to come out- well after the first appetizer. We didn’t get bread until after that. Every time we needed something it took forever of they forgot. The turkey was awful and the gumbo tasted like out of a can. I ended up also ordering the rack of lamb which was fine. It was just very very disappointing because Ruth Chris is one of our favorite restaurants.
Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including a phone number so that we can reach out to you directly. Thank you!
Upon being received at the front desk, we received excellent service. We were greeted, and in a timely manner, seated in a pleasant area. The servers were attentive to our needs and addressed our concerns regarding the numerous choices set before us. We had a very delightful dining experience and look forward to returning in the future. Thank you.
Very expensive but the food was amazing, that in itself is 5 stars. The server was friendly & was overall good, but slow. Long periods of waiting, every step of the way. They asked what we were celebrating, but then did nothing. Everyone around us got got drinks or dessert for birthdays & anniversaries. I guess a huge promotion was not deemed worthy. Overall, I would definitely recommend the place, but I was a little disappointed.
First of all let me just say it was amazing. Kamakani was our server and gave us the best customer service. We came for restaurant week and also to celebrate our engagement. The food was omg mouth watering. The rose petals and champagne and the strawberries made it even more special. Thank you to everyone who made our night a special one. Thank you to the front desk ladies, Josh, winzel, and kamakani for everything.
The steak is on point and very consistent everytime we dine here. The servers are super friendly and the desserts are to die for!
Restaurant Week. Food delicious. Service ok.
They messed up out steak temperatures, took back the steaks to remake, but our sides became cold and not appetizing after that. Overheard another table get free glass of champagne, strawberry dessert and a gift card for someone's birthday, but we didn't anything on our table for my spouse's birthday. The server also messed up on our dessert order.
We know that celebrations are special moments, so we are concerned to hear that your recent experience wasn’t what you were expecting. Would you please contact us directly and share more details with us in a private message? Please send your contact information, including a phone number. We would welcome the chance to make things better.
We came here for our Anniversary but it was also Restaurant Week. I don’t know if it was the night we came but this entire dining experience took us 3 hours! Our salad took almost 30 minutes to come out. Our main entrees took almost an hour! We ordered the rib eye and the petite filet, both medium. Both were delicious but overdone on the outside, probably due to the sizzling plate it comes out on.
For our anniversary, they gave us complimentary strawberries, but it still did not make up for the fact that we were there longer than we should have been.
We appreciate you celebrating with us .Whether it’s a romantic steak dinner for two or a private party we strive to provide the best steak house experience, period. Would you please contact us directly and share more about your recent experience? Please send your contact information, including a phone number. We would welcome the chance to make things better.
I had the 16 oz. ribeye with a Caesar salad, garlic mashed potatoes, and sorbet. The steak was outstanding, cooked to perfection (medium well) - juicy, tender, moist, full of flavor.
Waiter George had a great personality
We came in for a Thursdate and had a good time
Service from Koa was excellent
Went with all Seafood and the wife had Vegetarian
See you soon
Food is good but service is terrible
I cant go out because server is out away
We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!
Always awesome at the row. Christopher was the bomb.
I prefer this location vs lewers street. Great service as always
As always everything was great. Awesome steaks, great attentive waiter and Prime Time dining is 👍🏼👍🏼👍🏼
Amazing!! Food and service was 5 stars!
・STEAK HOUSE SALAD は、良く冷えたお皿に盛り付けられ食べ終わるまでレタスがシャキッとしています。
・FIRE ROASTED CORN は、フレッシュで柔らかい皮のコーンにハーブを効かせた塩味が独特でクセになる美味しさです。
値段は上記にBARBECUED SHRIMP を加えた5品+ドリンクで、約＄180(税込み・チップ除く)でした。
Great food and excellent service from Shannon. Mahalo.
Vastly overpriced and average food. Although the service was excellent it couldn’t make up for the disappointing steaks and side dishes.
Thanks for reaching out. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. Should you wish to discuss your concerns in greater detail, please reach out to us directly with your contact information including a phone number.
Our waitress was very professional, courteous and just a nice person. And we got a few freebies since I mentioned it was my girlfriend's birthday.
This was our first time at this location. It turned out to be a great decision to try. We had prompt service, continually throughout the dinner. Very friendly wait staff. Food was as good as expected. A bit more of a formal feeling then the Waikiki location ( which we love) which was a nice change actually. Parking was ample and they validate.
The food as always was great, from the receptionist Chloe (sp) to our waiter George the service was cheerful and attentive. We have visited this restaurant several times in the past few years and have never had a bad experience.
Thank you for the great feedback, Phil! We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. We are happy to hear that Chloe and George are exceeding these expectations. We hope to welcome you back in soon!
My family loves Ruth's Chris. I always order the crab legs and the rest of the 5 order the rib eye or petite filet mignon. We enjoy having George as our server.
Every year we celebrate our anniversary and we are never disappointed. Service, food, and atmosphere is worth it.
Excellent steaks (we had ribeye and fillets) - tender & tastey. Sides (spinach, corn & shoestring potatoes) were large enough to share.
Thanks for the review! If there is anything we can do to make your experience a 5 star one, please let us know in a direct message. We hope to welcome you back again soon!
Celebrating my friends 2nd Liver Transplant birthday. She flew in from New Zealand to enjoy our island and celebrate at Ruth’s Chris. Our Bus Boy, Colin was EXCEPTIONAL!!! His attention to ALL of the details made our dining experience PERFECT!!! He should be promoted to a Waiter. He should be commended on his excellence.
4 guests. 2 steaks cooked not as ordered. One steak refused after second try due to toughness. The other one was consumed. We have been their customer for many years. First time ever we had trouble with the steaks cooking quality.
Great mac and cheese