Waiter was busy serving drinks for another table. No one refilled water glasses.
We always celebrate Valentines on a day other than the most crowded one of the year. We chose RC because we wanted to share a great steak. So glad we did. We had the same steak in Vegas about a year ago and this one was better. My favorite thing, besides the obvious...great steak....is that they serve their steaks on very hot plates. Hot plates are the key to savoring dinner. So many times my food becomes room temperature...on the cold side before I'm half finished. I do the same thing at home...warming drawer is key to keeping dinner warm on the plate.
-Made reservations for 8pm, and waited 15min to be seated.
+Waiter greeted us by our party name.
- -Had to ask for house bread and plates.
++Entrees were excellent as expected. Cowboy Ribeye was excellent.
- -Waiter could have checked in on us more often.
-Dessert selection was limited.
+Desserts ordered were above average.
- -Bus staff lagged and was not well trained.
+Overall experience was good.
Everything was fabulous, as usual!!!
We prefer to be seated in a certain section of the dining room and they save that info in their guest history so we don't even have to ask.
My family is always quite pleased with the extremely high quality with the food and service.
We highly recommend this dining experience!
The food was just awesome. It is expensive, but the food was worth it. The service is always good and the mule drink was very tasty. This is why we come back time after time.
Good night with my sweetheart
All was well until the busboy spilled an entire glass of water on me. It also got into my purse, which was next to my chair. He gave me a couple of cloth napkins, but they are not absorbent. I began taking things out of my purse to dry them and spill out about 4 oz if water sitting in it. The manager came over to inquire if my iPhone still worked (it did). He sent two unordered deserts to the table — cheesecake with ice cream (weird). My ice cream came with a hair garnish. The manager then came over to see if we were satisfied (my silk blouse and pants were soaked and I wanted to leave) with the free deserts. I replied that my ice cream had a 2” brown hair and that had we wanted desert, it would have been chocolate. A piece of espresso-chocolate cake arrived. My husband, who hates coffee, took a bite and was grossed out. Manager again. This time, the unwanted desert was lava cake - again only one serving with one fork. And the manager came back. When I told him that we just wanted the check, he looked at me as though I was an ingrate, and haughtily informed me that he had comped our sides. So ... my clothes had to go to the dry cleaner, my wallet is ruined, I left without half of my steak which was boxed up on the now wet table, covered with 5 unordered and unwanted deserts, and this guy is acting like he saves our Valentines Day dinner by comping us $22 of food. Not hardly. And no apology from anybody except the busboy.
The food, no matter what you order, cannot be beat. The portions are filling. The hospitality is warm, friendly and sincere ... and the atmosphere, most inviting.
I love this place the waiter we had is awesome which made a huge impact in our experience. He was attentive and respectful. I just wish I remember his name. I also love that they don’t mind our 6month old baby crying they actually played with him and I didn’t felt any pressure. Overall it was a good experience and food is excellent!
Our waiter wasn't attentive, he'd be better off valet parking.