Was My B-D wish, R. Chris is my fav. Restaurant over Ruby’s, Morton’s or any other comparable. Best Crab Cakes, Best Creamed Spinach- here’s an example, my sister had never been has heard me talk about it. Once dinner finally came as she’s getting ready to take a bite of the Creamed Spinach she says, “I don’t get it, what’s the difference between this and any other Creamed Spinach, then she takes a bite, her eyes get wide & says “OMG” (the actual words)!!
I said do you get it now, she was still a little shocked at how excellent it tasted.
The negatives, they were slow, it took way too long for salads to come out. There were 5 of us, one person ordered an app, nearly 30 min after it was brought I’m trying to find someone to bring the salads, those waiting didn’t want them with hot dinner coming out. Then they brought my father the iceberg wedge, he said he asked for or thought it was Romaine. They offer both, but it wasn’t clarified when the order was taken.
Lastly, it’s well known their portions are big, but using the flimsy cheep styrofoam packaging for “ leftovers” is disappointing and unappealing.
I would carry out for different occasions etc. but won’t as long as things are “boxed” in those containers. The Bread pudding was disappointing, was more like a big biscuit.
Everything else was good.
Looking for a superlative above phenomenal...that’s how great this meal and location was for my meal. The Mother of all Steak dinners! If there is one near you at home or on your next trip...get into one! Take a cab/Uber so you can also enjoy the amazingly crafted cocktails and wine list!
The food is always the best. Service is consistently questionable. However the steaks
Cannot be beat!
The food was fabulous! My wife has a favorite dish that she has ordered at several other Ruth Chris' and even though it wasn't on their menu, the chef prepared her requested dish! Evan was our waiter and Dan was his assistant and the level of service was a 10/10. We will be back!
We had shrimp cocktail for an appetizer, filets cooked perfectly with sides of mashed potatoes and creamed spinach. The food was delicious and kept piping hot by the plates. Our table was upstairs in a cozy room. Service was great and quick!
Great experience and service! Thanks Lance for making our anniversary special.
The food was excellent. The dessert not so great. I had the bread pudding with sweet cream and it tasted like raw bread with icing. It needs a new recipe. The server was great.
Superb service. Manager(Shawn) very much a people person and engaged in enhancing our dinning experience. Highly recommended.
Good not great - steaks were very good but sides were unremarkable (mac and cheese, creamed spinach, fries) and we were seated very close to a loud group, high margin restaurant should space tables a bit more generously. Bottom line is that at the price, I can get a better experience at Celestial, Tony's, Jag's or Jack Ruby
Food and service were very good. Ambiance was nice but music was a little loud. We would have preferred quieter more relaxing music. Server brought a special dessert for our anniversary. Nice touch.
Richard was our server and was excellent. We were greeted at the door and our reservations were recognized and we were taken right to our table. The GM Shawn Gardner visited our table to check on us. Our party of five enjoyed the meal and the service. Definitely a return visit.
Steaks were great and so was the lobster Mac and cheese! Service didn't match up.
We really enjoyed our dinner. The food was fantastic, the steak, wedge salad, baked potato and asparagus was delicious. The doneness of the meat was perfect, medium rare for the filet and medium for the strip steak. We also enjoyed the chocolate molten cake. Our waiter Terrell performed well also.
Great service wonderful food! Thoughtful touch with a anniversary card
Terrible service. This is by far the worst Ruth’s Chris in the system. Absolutely terrible. Service is lacking. No attention to detail. Poorly managed.
We enjoyed ourselves very much, everything was cooked to perfection as usaul. I wouldnt expect anything less from a five star restaraunt such as Ruth Chris.
Early Valentine’s Day dinner
The restaurant was nice. The server was knowledgeable, kind, and helpful. He went out of his way to make our engagement dinner memorable. He gets an A+. The food was ok at best. I was expecting more. It was a good dining experience, but not great.
Great as always... we enjoy each time we go. I have reviewed this before, but I still have to leave a lengthy response so here it is...
This was my first time there. Excellent drinks. Bartender did a fantastic job. The garlic mashed potatoes tasted great. Pared nicely with the steak. No vegetarian dishes for my date. May want to look into adding dishes instead of picking from sides to make one. Overall a nice experience.
Was in Cincinnati to visit my daughter at college. After a performance she was in, I took her and her boyfriend to a late night dinner. We purposely selected Ruth's Chris because of the quality of the restaurant and because I don't think I've ever had a bad experience no matter what city I'm in. Unfortunately this Cincinnati restaurant does not live up to the standards of Ruth's Chris – not even close.
I ordered the tuna cooked medium. Before doing so, I specifically asked the waiter if it would be a problem to have it cooked beyond seared. I know in many establishments, the cooks hate to do that. He assured me that it would not be a problem. When it came to the table and I cut into it it was ice cold in the middle barely seared. The other half around the end that I try to cut had so much fat in the piece I couldn't get my knife through it. The side of broccoli that I ordered to go with my tuna was so barely steamed and hard as a rock.
Luckily my daughter and her boyfriend both ordered steaks and they were perfectly fine but the fact I could not even eat my meal was inexcusable. To add insult to injury, our waiter never stop by to see how our meal was whether the steaks were cooked properly or how our meal was in general. I tried to get his attention a couple of times but he didn't even look our way as he was too fixated on the large table of 12 he was attending to. It was like our table was invisible.
When the waiter finally came by it was to pick up our plates, I explained to him that I couldn't eat my meal and proceeded to show him the tuna. He simply stated, "OK." He offered no apology or made any attempt to see if I wanted a replacement. Picked up the plates and scurried off. Next time he came to the table a few minutes later it was with a dessert menu. I assume he did not offer me anything else because by that point in time the kitchen had closed but that is no excuse for an establishment such as this.
Excellent customer service!!! The food was great and the atmosphere was beautiful. My husband and I enjoyed our 15th and 16th anniversary at this restaurant.
My daughter gave us a gift card to go to Ruth's Chris. We did not use it right away but so glad we finally made it. The food was excellent. I had the filet and lobster tails along with the sweet potato casserole. My husband remarked that his was very good also. Loved the brussell sprouts. The salad dressings were home made. Real egg in the Thousand Island Dressing. We will definitely go back.
Great food, Great Service, the music level was a little too loud. Overall a great place to eat!
The service was very good but is typically outstanding and the filet was good but is typically very good; was slightly over cooked. I did not alert the server of the filet being prepared differently than I ordered.
Everything was ok steak was a little under cooked and I so sad they were out of cheesecake
Food was absolutely delicious. Steak was cooked perfectly. Will definitely be back in the future.
Only miss was forgetting béarnaise. Everything else was very good
Hands down, best, most consistent steak in the city!
Server was not very attentive, but everything else was great.
Food was average. One person’s meal wasn’t correct and had to be re-made. Obviously it was rushed and there were no apologies or offers to make up for their mistake. Food was fair at best too.
one of the best steaks ive ever had, the sides were awesome as well
Going here is like seeing family! The GM is amazing and his staff is impeccable. Once you get to know the staff, it’s hard not to stop in just for a drink.
Could not have asked for better service or A better meal. Everything was excellent
Always a fabulous meal. My filet is always cooked to perfection and the staff are always friendly and attentive.
Food and service was amazing. We truly enjoyed our anniversary dinner.
Waited almost 15 minutes for water. Ordered a glass of wine and that took 10 minutes and my husband’s beer took another 10 minutes. Service was extremely disjointed and slow. Servers bringing out food and beverages had no idea what table to take the orders to, and the restaurant wasn’t even crowded. My steak was overdone and every dish including the steak was finished with enormous amounts of butter. Our server was knowledgeable, but seemed very distracted and another server kept coming over to the table to say he was dealing with an issue in the kitchen.
I would have liked a different table-one by the window, but other than that our experience was great!
Food and service was excellent as always, except for the 20 something hostess, what believes it is good practice to school someone who is 30 years her senior on dinning room etiquette. Maybe someone should have a talk with the hostesses on then and to whom they may offer advice.