Even with reservation we had to wait for our table. Music was a bit to loud for conversation with 4 people at our round table. Salmon was delicious! The filet had gristle in it, but our waiter said that only happens 1 in 1000 times. He took it and brought out another that was perfect!
Loved the decorated table, card and special touch to the dessert for our anniversary.
My Ruth Chris’ experience was less than acceptable and somewhat of a disappointment. Having never been; I was extremely excited about my opportunity to go, but boy was it a flop. The asparagus was stringy and not pleasing to the palate, the filet that I ordered “medium” came out too well done 👎🏾and it took forever between each dish to acquire the next; the service extremely mediocre and extremely slow! Although Maria made every effort to make amends by offering alternatives; nothing was reflected in my bill, in fact the upcharge for various items (asaparagus, blue cheese for the steak etc) remained on the check. I’m just grateful that I wasn’t required to pay the full price or I might have been livid.
Celebrating my son’s birthdays. Had a good time. Table had a birthday card on the table with birthday graffiti on the table. Very nice
Ruth Criss is always a great dining experience for me, Every Time I’m there! The staff, service, food, and ambiance are always outstanding. They always offer a superb value during Restuarant Week. Great value!
Nature and our other server were great! One recommendation would be to have a valet stand for your establishment. It was a busy night, but everything was excellent.
Went for Greater Cincinnati restaurant week and loved it! #gcrww
Hadn’t been in a long while due to bad service. Ruth’s has redeemed themselves! Great service, our waiter Troy was funny and delivered exceptional customer service. Food was delicious. Thank you Ruth’s, you may have gotten one of your regulars back.
An outstanding way to spend our 28th anniversary. The experience was very enjoyable and the food outstanding
Food was excellent as usual. Our server, Richard, however seemed to need a little work.
We have frequented Ruths Chris all over the country for years. Food is always good and consistent. Biggest issue we had on this occasion was the service. I suspect that restaurant week in Cincinnati impacted our experience. The restaurant was very busy. We arrived a little early and were told that we could not be seated until closer to our reservation time. That was fine but the hostess was not extremely kind telling us this. Our waiter early in our meal was excellent but as the restaurant got busier he must have "veered off" to other tables and we lost that same level of service. Had difficulty getting our desert order taken and it felt a little like we were forgotten. So... overall the food was very good but the service was average at best.
Excellent as always!
For the price of a meal here, the food was surprisingly average. If we didn't have superior service from Peter, I'd asked for management. For the price point of the meals, you have better options in the Cincinnati/Dayton area.
Great experience for wife’s 40 birthday dinner. I would highly recommend for a special occasion such as this.
Sat upstairs, great service, friendly staff.
Service was good. Large table with loud guests nearby. My steak was salty and the lobster mac was bland
This is the first time I have been to Ruth's Chris at this location, and I have to say I was not impressed. The quality of food was not as good. The steak was grainy. Maybe we have just had such great food every time we have been to the Louisville location, we are spoiled.
Also, I tried to change my reservation from 4-5 and was told I couldn't, which seemed legit since it was Easter Sunday; however, the restaurant was empty when we arrived and still empty when we left at least 90 minutes later. I find that odd.
We went to Ruth's before Opening Day for the best burger in the world. It didn't disappoint! Be sure to get the zucchini fries too. They are great with the burger!
My wife and I were celebrating our 10th anniversary and they made it very special. The staff was incredible and our waiter Vance is a professional and was excellent. Thank you so much for making the experience the best we've ever had at any restaurant.
We loved the personal attention and thorough explanation of the Ruth Chris experience.
The food was pretty good, the waiter wasn’t incredibly attentive. We’re used to Jeff Ruby restaurants so this was a ways below what we are used to. However we still paid the same that we would’ve paid if we went to precinct or Carlo and Johnny’s. We might return to give it another shot.
Ruth Chris is always so amazing!!!
Was My B-D wish, R. Chris is my fav. Restaurant over Ruby’s, Morton’s or any other comparable. Best Crab Cakes, Best Creamed Spinach- here’s an example, my sister had never been has heard me talk about it. Once dinner finally came as she’s getting ready to take a bite of the Creamed Spinach she says, “I don’t get it, what’s the difference between this and any other Creamed Spinach, then she takes a bite, her eyes get wide & says “OMG” (the actual words)!!
I said do you get it now, she was still a little shocked at how excellent it tasted.
The negatives, they were slow, it took way too long for salads to come out. There were 5 of us, one person ordered an app, nearly 30 min after it was brought I’m trying to find someone to bring the salads, those waiting didn’t want them with hot dinner coming out. Then they brought my father the iceberg wedge, he said he asked for or thought it was Romaine. They offer both, but it wasn’t clarified when the order was taken.
Lastly, it’s well known their portions are big, but using the flimsy cheep styrofoam packaging for “ leftovers” is disappointing and unappealing.
I would carry out for different occasions etc. but won’t as long as things are “boxed” in those containers. The Bread pudding was disappointing, was more like a big biscuit.
Everything else was good.
Looking for a superlative above phenomenal...that’s how great this meal and location was for my meal. The Mother of all Steak dinners! If there is one near you at home or on your next trip...get into one! Take a cab/Uber so you can also enjoy the amazingly crafted cocktails and wine list!
The food is always the best. Service is consistently questionable. However the steaks
Cannot be beat!
The food was fabulous! My wife has a favorite dish that she has ordered at several other Ruth Chris' and even though it wasn't on their menu, the chef prepared her requested dish! Evan was our waiter and Dan was his assistant and the level of service was a 10/10. We will be back!
We had shrimp cocktail for an appetizer, filets cooked perfectly with sides of mashed potatoes and creamed spinach. The food was delicious and kept piping hot by the plates. Our table was upstairs in a cozy room. Service was great and quick!
Great experience and service! Thanks Lance for making our anniversary special.
The food was excellent. The dessert not so great. I had the bread pudding with sweet cream and it tasted like raw bread with icing. It needs a new recipe. The server was great.
Superb service. Manager(Shawn) very much a people person and engaged in enhancing our dinning experience. Highly recommended.
Good not great - steaks were very good but sides were unremarkable (mac and cheese, creamed spinach, fries) and we were seated very close to a loud group, high margin restaurant should space tables a bit more generously. Bottom line is that at the price, I can get a better experience at Celestial, Tony's, Jag's or Jack Ruby
Food and service were very good. Ambiance was nice but music was a little loud. We would have preferred quieter more relaxing music. Server brought a special dessert for our anniversary. Nice touch.
Richard was our server and was excellent. We were greeted at the door and our reservations were recognized and we were taken right to our table. The GM Shawn Gardner visited our table to check on us. Our party of five enjoyed the meal and the service. Definitely a return visit.
Steaks were great and so was the lobster Mac and cheese! Service didn't match up.
We really enjoyed our dinner. The food was fantastic, the steak, wedge salad, baked potato and asparagus was delicious. The doneness of the meat was perfect, medium rare for the filet and medium for the strip steak. We also enjoyed the chocolate molten cake. Our waiter Terrell performed well also.
Great service wonderful food! Thoughtful touch with a anniversary card
Terrible service. This is by far the worst Ruth’s Chris in the system. Absolutely terrible. Service is lacking. No attention to detail. Poorly managed.
We enjoyed ourselves very much, everything was cooked to perfection as usaul. I wouldnt expect anything less from a five star restaraunt such as Ruth Chris.
Our favorite place for special occasions
Early Valentine’s Day dinner