Great service wonderful food! Thoughtful touch with a anniversary card
Terrible service. This is by far the worst Ruth’s Chris in the system. Absolutely terrible. Service is lacking. No attention to detail. Poorly managed.
We enjoyed ourselves very much, everything was cooked to perfection as usaul. I wouldnt expect anything less from a five star restaraunt such as Ruth Chris.
Early Valentine’s Day dinner
The restaurant was nice. The server was knowledgeable, kind, and helpful. He went out of his way to make our engagement dinner memorable. He gets an A+. The food was ok at best. I was expecting more. It was a good dining experience, but not great.
Great as always... we enjoy each time we go. I have reviewed this before, but I still have to leave a lengthy response so here it is...
This was my first time there. Excellent drinks. Bartender did a fantastic job. The garlic mashed potatoes tasted great. Pared nicely with the steak. No vegetarian dishes for my date. May want to look into adding dishes instead of picking from sides to make one. Overall a nice experience.
Was in Cincinnati to visit my daughter at college. After a performance she was in, I took her and her boyfriend to a late night dinner. We purposely selected Ruth's Chris because of the quality of the restaurant and because I don't think I've ever had a bad experience no matter what city I'm in. Unfortunately this Cincinnati restaurant does not live up to the standards of Ruth's Chris – not even close.
I ordered the tuna cooked medium. Before doing so, I specifically asked the waiter if it would be a problem to have it cooked beyond seared. I know in many establishments, the cooks hate to do that. He assured me that it would not be a problem. When it came to the table and I cut into it it was ice cold in the middle barely seared. The other half around the end that I try to cut had so much fat in the piece I couldn't get my knife through it. The side of broccoli that I ordered to go with my tuna was so barely steamed and hard as a rock.
Luckily my daughter and her boyfriend both ordered steaks and they were perfectly fine but the fact I could not even eat my meal was inexcusable. To add insult to injury, our waiter never stop by to see how our meal was whether the steaks were cooked properly or how our meal was in general. I tried to get his attention a couple of times but he didn't even look our way as he was too fixated on the large table of 12 he was attending to. It was like our table was invisible.
When the waiter finally came by it was to pick up our plates, I explained to him that I couldn't eat my meal and proceeded to show him the tuna. He simply stated, "OK." He offered no apology or made any attempt to see if I wanted a replacement. Picked up the plates and scurried off. Next time he came to the table a few minutes later it was with a dessert menu. I assume he did not offer me anything else because by that point in time the kitchen had closed but that is no excuse for an establishment such as this.
Excellent customer service!!! The food was great and the atmosphere was beautiful. My husband and I enjoyed our 15th and 16th anniversary at this restaurant.
My daughter gave us a gift card to go to Ruth's Chris. We did not use it right away but so glad we finally made it. The food was excellent. I had the filet and lobster tails along with the sweet potato casserole. My husband remarked that his was very good also. Loved the brussell sprouts. The salad dressings were home made. Real egg in the Thousand Island Dressing. We will definitely go back.
Great food, Great Service, the music level was a little too loud. Overall a great place to eat!
The service was very good but is typically outstanding and the filet was good but is typically very good; was slightly over cooked. I did not alert the server of the filet being prepared differently than I ordered.
Everything was ok steak was a little under cooked and I so sad they were out of cheesecake
Food was absolutely delicious. Steak was cooked perfectly. Will definitely be back in the future.
Only miss was forgetting béarnaise. Everything else was very good