It was our fifth year going there on our anniversary on the Fourth of July everything was excellent as usual had a great time great food thank you

Wonderful food and service, especially the rib eye! The staff went above and beyond to make us feel special for our 15 year anniversary. We will absolutely be going back in the future!

Was a very enjoyable evening.. good food, good service,

Service was not that good. Almost never saw the wait staff. Food was good like always though.

Everything was outstanding but our table location. Our little table for two was right against a wall, which became more awkward and uncomfortable through the dinner. My left side was practically right against the wall.

Fantastic dinners for all in my party made this a special occasion although it really wasn't other than celebrating the loosening of the COVID-19 restrictions. Have been there several times and will definitely do so again. Very highly recommend.

Food was delicious per usual but service lacked a bit much. Took the server too long to greet/acknowledge we were in the section and then took a while for the actual food to be served. Food itself was great just customer service was sub par and could have been better.

A bit spendy for the amount received but it was delicious none the less.

Great evening, until we got to the check. They were unable to retrieve the OpenTable credit I had processed.

Great as always

I went down specifically for the seafood tower and it was not available. There was no substitutions. I had to eat a steak instead which I am not a fan of. It did taste good however. The sides were left on the table was just very garlicky on the mashed potatoes. Very disappointed

Definitely going downhill since Shaun (general manager) left. Food average at best. Slow unreliable service. Better value at Texas Roadhouse. Such a shame.

Liked the personalized message for our dessert!

Another great experience! We were celebrating my husbands new job and were blown away by the delicious meal and the way that they made us feel so special and celebrated on our special occasion!

Anniversary

Worst meal we ever had there and we have eaten there alot. The limited menu is terrible. They did not have the harvest salad and the scalloped potatoes are made differently now. Our steaks seemed like they had been frozen. My husband had to send his back to the kitchen. Don't mind paying for a great steak but this was bad all the way around. We had another couple with us and it was their first time eating here. They were not impressed.

The service was far from what we had anticipated or expected based on previous dinners from other nicer restaurants. The price for the food and the fact that everything is sold a la carté is not worth it. I do not see us returning.

Kiefer was AMAZING!!! His level of customer service was beyond excellent. We were celebrating a 30th birthday and he truly made the experience enjoyable. He made sure everyone was happy with drinks and their food. He was joking and making us laugh. Overall great job!! We will definitely request him next time.

I think the steak melted in my mouth!!!

Our server and ambience was excellent. The food was okay but for the price have had a lot better. We have eaten at other steak houses where the steak would just melt in your mouth. Unfortunately, that was not the case @ Ruth Chris.

Birthday dinner for my wife! Service was great and we felt very comfortable!

The steak was very tough and the limited menu was disappointing.

50th anniversary has

I have eaten at Ruth’s quite a few times and this night was not up to expectations. Our server was great, the food below their normal standards and on top of it all the AC was not working and the temperature had to be close to 80 in the restaurant.

Best service in town. We had Matt as a server he was very friendly and thorough with our order. The food is always top notch. We split a wedge salad. The bacon on the salad has a little bit of a sweet taste to it. Steaks were tender with great flavor. Mashed potatoes were nice and creamy.

This was my first visit to this Ruth's Chris location and I was very impressed. The food and service were excellent, as usual, and it was a lovely view of the street. Next time I am in Cincinnati I would definitely dine here again.

Excellent service and the food was the great quality you expect from Ruth's Chris

The staff was wonderful. It was my boyfriends birthday and they brought him his own dessert and write Happy Birthday at no cost.

Despite making a reservation months in advance we had to wait 40 minutes for our table. They did give us appetizers on the house for the wait but the service remained horrible the rest of the evening. Dinner took a long time. Then 25 minutes for our dessert. And we had to go find the waitress in order to pay our rather large bill. Overall very disappointing.

We were celebrating a milestone birthday Great food and service, unfortunately was seated next to an adult with 2 small children and an infant with loud electronics which spoiled the ambiance.

Food was fabulous. I had the petite filet and my husband had the ribeye. Both were cooked just as we requested. Terrell was excellent, although he did get bogged down with a table of twelve near the end of our meal and we had to wait a while for our desserts and for the check to come. We will definitely return for another wonderful meal in the future.

Lance was phenomenal. The food was excellent. I would recommend this occasion to anyone.

Awesome food and great experience. Areas for improvement: tables very tightly crammed into space. Mentioned it was a special 40th bday celebration and nothing done for that. At the price tag we paid, something should have happened.

Very nice. The food was delicious. As the restaurant started getting full, the noise level was high but it wasn’t the restaurant’s fault.

We really enjoyed our dinner. The food was delicious, loved the Ahi Tuna and the steaks were perfect!

Terrible service . It took at least 30 min to get a drink and our waitress wasn’t very attentive!
The food was good but not great !
We asked to be seated downstairs and they insisted that we go upstairs. It was cool upstairs and we were literally touching chairs with the next table !
Not a great evening at all !
Our group of 4 was not impressed.

Service started out great but the server did not come by much after the food arrived, desert took much longer than expected and we waited a long time for the bill to arrive. She did not ask about separate checks and just assumed one check which increased payment time even more.

We enjoyed our meal and the setting at Ruth’s Chris. Our server, Kiefer, was very knowledgeable about the menu and made great recommendations on food and drinks. He was attentive and quick to get us anything we needed. We will definitely going back!

It was amazing! Food was delicious. Wait it was awesome made it very easy in choosing food!

Ruth used to have the best cheeseburger in town, $11 at happy hour. But this time the quality was just not there. Waiter was slow, but very kind. Server was kind but ended up dropping mayonnaise, nearly ruining a pair of pants.
Even Ruth can have a bad night, will give them one more try do to this being the only bad experience out of several.