Worst food ever at Ruth Chris and lack of wine availability was not ideal. Service was average at best.

It was a great experience as it was my first time at this location. My waiter was very professional and punctual. I’ll definitely be back.

Overpriced for the experience and quality.

We really enjoyed our evening at Ruth‘s Chris. Our meals were good, my filet was overcooked, so not exactly what I had ordered. Our waiter was excellent and our table was perfect. The hostess was a bit aloof, but maybe she was tired. Considering the prices for the meals, I think I was expecting more. They kept saying they had made cuts to their menu due to COVID, I’m not sure what those cuts exactly were. I don’t think they made any price adjustments due to COVID.

I was told to go get a mask after I arrived for my reservation. You would think they would have them available if you are going to force someone to wear a mask for 4 second to walk to the seat. Also, i requested the room with a curtain the day before our reservation and they didn't give it to us. This is the 2nd or 3rd time that I've asked for that room and they refused. The filet had a peice of fat on it. It was good but much better the last time we came. I was really irritated by today's experience. The highlight of the evening was our very nice desert that came as a surprise since we were celebrating our anniversary.

Amazing is all I have to say!

Service was a little slow but the food more than made up for it!

Paid $250 for a meal worth $150 max. Steak was over cooked and under seasoned. Veggies were bland. Dessert wasn’t served as described in the description.

Excellent food. Great service. COURTNEY was awesome. One of my fav places in Cincy

Great food-best fillet I’ve ever had. The server was on point with knowledge and recommendations as well as good conversation. The drinks were well made.

Always a good time when visiting Ruth's Chris. Joseph our waiter and Tasha our assistant waiter did a very fine job.

It was not our favorite experience there but food was really good. Menu was limited due to COVID but overall it was good.

We had a great time at Ruth’s Chris for our daughter’s birthday celebration. The food and service was great. Thanks

Explained all menu items and suggested good wines.

It was my first time. The food was very good. Will return again

Service was fine but not the classy service we normally get which is partially what we pay for. I’m assuming it’s new people due to covid.

I hate to give a bad review because our food was delicious. The service is what my review is based on. It was awful the way our first server Keith treated us. He never greeted us, never asked us had we dined with them before, & he tried to rush us ordering. I would not even address it but he greeted & talked to every other customers that were seated in our area. We did talk to a manager to express our concerns & we got a new server named Pete who by the way exceeded our expectations. It wouldn’t be fair to mention that he represented well but does not take away from how we were first treated. Keith was rude & for some reason assumed we were only there for appetizers which was the total opposite of our reason. I was celebrating my Birthday & feel regardless of what reason my party of 6 was there for that we should still been treated with Respect of a paying customer.

Great meal as always!

Wonderful dinner and outstanding service.

It was very good. Because of COVID it was quite. So you could hear full conversations because there weren’t other voices to make it more like white noise. The food was amazing as always.

Server was excellent. Food was delicious. Highly recommend!

We actually got there for happy hour and they have a great deal going on. The fillet sandwich with fries for only $10. We also got the veal ravioli as an appetizer in it is absolutely amazing.

Anniversary

Meh! It was just ok. My steak was over cooked and it was soaked in butter. The table next to us had to send their steak back 2x. I had high expectations because everyone compares this place to Ruby’s. Our server was nice but overwhelmed. Our dirty dishes were not cleared before our next courses were brought out. The food runner was super nice but sweating as he placed food in front of me. It’s not my kind of place. I give them an A for effort but just did not cut it.

The food was not as good as before! The customer service was excellent!

My son was in town

We enjoyed it all! Our server was incredible! Our food was delicious!

Anniversary

Best steak we have had in a long time. Had a great server named Kiefer....made the whole experience even better

Great COVID Protocols.

Very disappointed with our dinner at Ruth’s Chris last week. We’ve always had an over the top experience at RC but this past time was not what we had expected and experience in the past. We were very understanding because the pandemic is making a negative impact on the restaurant industry so we did not complain. We felt rushed by the staff, Caesar salad seemed old, steak was not cooked properly and seemed old, and bread was not fresh. I really hate to complain especially because of the current situation but paying $250 for horrible food is not what we came to RC for!

Matt and Miles were amazing! The whole experience was a treat for my daughter's 19th birthday!

It was very dark, quiet, and hot. I was not pleased with the slow service and my macaroni didn't have the chilis in it. My waiter was not personable or build rapport. Overall my experience was ok and this time felt rather expensive for mediocre service.

Nice experience

Waiter never introduced himself or welcomed us, never said a word the first time he approached the table. He ended up being almost nonexistent the entire time we were there. The petite filet came soaked in a bucket of salt. I couldn’t eat it all nor take the leftovers to my dog, the salt would have killed him. Baked potato was Luke warm. The wedge salad was good and thankfully not covered in salt. I declined to speak to a manager because I saw they way he handled complaints from a table nearby. Oh and when is it ok to serve $50+ steaks and allow the guests to wear cutoff shorts and flip flops?

Amazing food as usual. Our server was also great and very helpful with choosing a side. One of the best meals with experienced with Ruth Chris and we’ve been to at least 6 locations.

We celebrated my husband's birthday. Arrived a little early, seated within minutes. Seated in a quiet room off of the main dining area. People wore masks and there was social distancing. Celebratory confetti on the table and a birthday card from Ruth Chris.
Nice touch. Our service was excellent and our meal was delicious. Dinner and dessert complete in 75 minutes.

Excellent service and dining experience!

Made a reservation for a birthday dinner. I will preface that we usually eat at RC at least once a month, and this is our first time back since the whole pandemic started. But with all things considered, it was disappointing. To start, we sat at a (dirty) table for 10-15 minutes before a server came to us (it wasn’t very busy). We ordered drinks and asked for menus. Blue moon was brought without an orange, and water without lemon (which I got up to get from the bartender myself). Menus were brought and about 10 minutes later, we ordered dinner. Sad change that the Ruth’s classic no longer includes a desert, that was such a nice 3 course meal. Salad came (they also no longer have thousand island) and we realized we did not have silverware. I got up to grab some since it wasn’t far away from our table, not a huge deal. After salad was finished, I realized we never got bread (which we usually get with our drinks) so I asked for a loaf. A few minutes later our filets were brought out, both of which were medium rare (perfect for me and exactly what I ordered, but my partner realized he was never asked how he wanted it cooked and he gets it medium). Mine was less pink than his so we switched steaks. Again, not the end of the world. Nothing was ever acknowledged about his birthday which is usually celebrated when I include it in our reservations. All in all it was much less than our usual “raving review” experience there. We always look forward to RC and this last visit was a very disheartening way to spend over $100. Hopefully it will be better next time.

Upon arrival, a homeless man opened the door for us begging with his cardboard sign. Sat watching the homeless panhandle on all four street corners. Not what I would expect for a meal that was 300.00. My sister ordered a medium steak and it came well done. Steaks were not very tasteful and not tender. Side dishes were very good as was the wine. Service was good. Everything was good except the steak which was what we came for. Not what I’ve experienced in the past with Ruth Crist. Not sure I’ll be back.