Ruth's Chris Steak House - Cincinnati
Ruth's Chris Steak House in Cincinnati, OH serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth's Chris' genuine hospitality. So whether you're a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested and private dining and off site catering may be arranged.
Need to book at 8:15 PM?Other great restaurants with availability.
Terrible service . It took at least 30 min to get a drink and our waitress wasn’t very attentive!
The food was good but not great !
We asked to be seated downstairs and they insisted that we go upstairs. It was cool upstairs and we were literally touching chairs with the next table !
Not a great evening at all !
Our group of 4 was not impressed.
Service started out great but the server did not come by much after the food arrived, desert took much longer than expected and we waited a long time for the bill to arrive. She did not ask about separate checks and just assumed one check which increased payment time even more.
We enjoyed our meal and the setting at Ruth’s Chris. Our server, Kiefer, was very knowledgeable about the menu and made great recommendations on food and drinks. He was attentive and quick to get us anything we needed. We will definitely going back!
It was amazing! Food was delicious. Wait it was awesome made it very easy in choosing food!
Ruth used to have the best cheeseburger in town, $11 at happy hour. But this time the quality was just not there. Waiter was slow, but very kind. Server was kind but ended up dropping mayonnaise, nearly ruining a pair of pants.
Even Ruth can have a bad night, will give them one more try do to this being the only bad experience out of several.
We had a reservation but they were running about half an hour behind, so we were asked if we would take a table in the bar area. We were happy to do so to prevent from having to wait 20 minutes or longer.
The Ruth Chris Classic menu item is a great value. I would highly recommend looking at that menu item.
We arrived for our 5p reservation and notified our waitress that we needed to be in and out to make a show at the Aronoff. An hour later, we had no food. We notified the manager who responded “I hope that wasn’t our fault”. We ended up having to leave without any food in order to make our show. Such a shame to go to a three hour show without dinner.
I have logged your feedback as an official corporate complaint and have shared your comments with our Regional Vice President and management team for this location. The local team would like to reach out to you personally to speak with you about your experience. They do the best they can to get back to all of their guests in a timely manner and you can expect to hear from someone within the next 2-3 business days. Thank you for taking the time to share your feedback.
The waitress was very good .. but the food special that had with salad , side item and dessert was not worth it .. Petite Filet was not good
Great Steaks, best I have ever had! You will not be disappointed! The sides and cheesecake is very good too!
Excellent food, service was a little slow between courses. Steak was a perfect MR.
Birthday! We had a great time. Our server, Troy, was outstanding!
Most fantastic food ever had from start to finish.
My husband and I went to enjoy an early dinner for Valentine’s Day. We enjoyed Ruth’s classic meal with the filet, shrimp, and sides. We subbed lobster bisque as the starter. The food was delicious, with the filet sliced like butter. The service was excellent. Carmen was friendly and the food was delivered with plenty of time between plates. We had a great time and will return for a future special occasion.
Never a bad meal at Ruth's Chris
A little slower than usual, took longer to bring out our food!
Seating was on time even on an extremely busy night. Service was outstanding and our server, Peter was exceptional. Food was prepared perfect and overall evening was outstanding.
Another very enjoyable experience at Ruth's Chris. We took some friends and they also enjoyed their dinner. We always have a good time at Ruth's.
Great food and service, as always! We look forward to our visit, everytime!
Love everything about this place
We had never been to a Ruth's Chris Steak House. It met every expectation. The food was amazing, the ambiance super cool. The only complaint was that our seat, near the window on the 2nd floor, was also super cool... as in 10 degrees cooler than the rest of the restaurant... WE kept our scarves on. Otherwise a fantastic evening and dinner for my wife & I to celebrate our Valentines Day engagement.
Delicious chicken — best ever had
We went to celebrate our son’s birthday. Service was very slow. Finally placed our orders. NONE of my meal was served with the rest of the table, first my salad comes out, I told the food runner who delivered my salad that my son was supposed to have a salad as well. Not sure what he did with that information because I had to track down our server to find out where the salad was. His response was, it didn’t come out? Well he would have known had he checked on us. My salad was finished by the time my sons Was served. I ordered tuna, when it was served he said here is the tuna...it didn’t look like tuna because it was salmon! Once again I had to track down the server - he checked with the kitchen only to learn they didn’t even have tuna even though it was a special on the menu. The kitchen just substituted salmon..I guess maybe I wasn’t supposed to notice. The manager apologized, brought me something else and comped my meal however by the time it came out everyone else was finished. Then my son asked for the desert menu, the server says I was going to bring you a birthday desert so my son said ok. I had already ordered desert. My sons desert came out, mine didn’t, I asked the server and he made it sound like it was timed on purpose so we could share each desert individually. ARE YOU KIDDING ME? So none of my meal was served or eaten with anyone else. Then to top it off, the birthday desert the server was bringing for my son was on our bill...$6.00. WOW,,,too many great places in Cincinnati to put up with this poor service. Food was fabulous but I’ll go elsewhere next time.
We appreciate you celebrating with us, but regret hearing your experience was less than perfect. Would you please private message us and share more about your experience? Please include your contact information and phone number. We would welcome the chance to make things right.
Our waiter was outstanding, he was working very hard, he had several tables in his section. He was pleasant and patient and had a sense of humor. Very enjoyable evening
Great food. Very attentive staff!
Family member moving to town
Celebrating a birthday. Excellent service. Delicious food. Great night!
Happy Birthday to MB. Thank you Ruth Chris Cincy for an amazing evening with wonderful food.
It was really noisy, and the food was just so so
Kirk, thank you for your candid review. Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Should you wish to discuss your concerns in greater detail, please reach out to us directly with your contact information including a phone number. Thank you!
Food was overall really good.... was not a fan on the creamed spinach (and I usually LOVE creamed spinach).
Great for a special occasion and they do a wonderful job acknowledging our celebration. The food is amazing. Conversation not hindered by noise level which is much appreciated.
Nice restaurant in a good location.
Food was excellent.
Service was a little slow, but waiter was very friendly and overall a nice experience.
Great food every time
All was good overall. The place is a little too crowded and we were stuck back in a corner with not much room.
Food was fantastic along with the wine. Service was acceptable but was a bit slow at times. My perception was that our waiter did a very good job but was tasked with to many other tables. He did have lots of help all of whom did a great job. We did receive our check before desert was served. Not used to that. All in all it was a very good experience and would not hesitate going again.
Long wait for food to be served and music was too loud.
Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including a phone number so that we can reach out to you directly. Thank you!
We were seated by a host that was less than enthusiastic about working. Our waitress did not go over the wine list or the specials with us. We realized how poorly she had neglected her job when we overheard another waiter doing a great job with his guests. I had requested a special dessert for my husband, as we were celebrating his birthday. I had to ask the waitress about this and she just said, " Yeah, we usually bring out a piece of cheesecake."
I have to say that the food was perfect in every way. Ruth's Chris needs to step up their front line people or it's not going to matter how well the chef's cook.
We appreciate you celebrating with us, CathieS, but regret hearing your experience was less than perfect. Would you please private message us and share more about your experience? Please include your contact information and phone number. We would welcome the chance to make things right.
Pricy but always great food and service to go with it. Depending on where you are seated it can be pretty loud
It was an Amazing evening for New Year’s Eve! Our waiter, Keifer was very attentive and we had a wonderful time. Food was awesome as always, room was very nice. I just wish I’d had a bigger appetite to eat more!