The food was delicious and the staff was friendly as usual!

Never a bad meal or service
Highly recommended

Great Location

The service was great but the food was terrible and I was upset to spend $230 and not be full because of how bad the food was.

Husband’s birthday! We had a blast!

We were seated immediately and service was very good. As expected, the steak was fantastic! Sides were great as well. Loved the Truffle Mac & Cheese!

We were celebrating our son passing his real estate exam. We have visited Ruth’s Chris to celebrate our anniversary in the past! This was our son’s first time at Ruth’s Chris. After reading a few reviews, I admittedly almost canceled our reservation as I didn’t want to spend several hundred dollars on a sub-par meal and poor service but I’m so glad we didn’t! The service, provided by Pete, was excellent and our meal was perfect, the calamari was delicious, our steaks were cooked perfectly and full is flavor, we tried the Brussels sprouts were really good, I’ll likely skip the side salad next time, it was so/so but my husbands wedge salad was really good and we finished off our meal with crème brûlée, a perfect ending!!! Thank you Pete and Ruth’s Chris for another wonderful meal and making our celebration for our son perfect!!!

The food continues to go "downhill" at this location of Ruth Chris. The service was slow and the server didn't even ask if we wanted another drink or anything throughout the meal. Certainly not up to speed to other Ruth Chris locations we have visited across the US.

Just Love the sizzling plates of food every time My Wife and I have eaten at Ruth Chris! And the food is second to none in my book! Sweet Potato Casserole and Lobster Mac-n-cheese are a hit with any of the main courses.

Food: 2/10
Service: 0/10

The fiancée and I typically celebrate all special events here, and everything is usually great. This time….not so much. Server had the personality of a brick wall, serves was ungodly slow, and special accommodations where not made.

Now, usually I can overlook all these things if the food is great. It was anything but. The only good things I ate were the salad and the mashed potato’s. Asparagus was bland and undercooked, steak had no flavor other than that of a flavor reminding me of unseasoned ground beef, and to top it off our drinks had to be remade. Waiter didn’t care, manager was no where to be found, date ruined.

Overall, while I have loved this place on the past, the fiancée and I will be taking out business elsewhere. Very disappointing in a place that we used to rave about.

First time at the restaurant. Excellent experience and the food was great. Definitely recommend and will be going back.

This is the first Ruth Chris steak house I have been to. It was good but not great. I’ve been to many other steak houses that had better steak. I guess I’m just not a fan of the double broil process they use.

We decided to get reservations for an early New Years Eve dinner with the family. The service was great and the staff were awesome. Unfortunately the food was below average. The salads aren’t good, the bisque was bland, the steaks were over cooked but way to fatty for a filet mignon. Our favorite dish was the French fries. There just isn’t any value eating here. The bar is set high in Cincinnati and Ruth’s Chris just falls short.

Tremendous service despite being short staffed.

Service and food were top notch. Took my wife for her 40th birthday and they made her feel very special and that was much appreciated. We definitely plan to go back.

Great service. Great food. Perfectly cooked filets. Love the sweet potato casserole.

Amazing steak and always great service !!

Truly excellent steaks, good service and all one could ask for in an upscale restaurant. Moderate noise level to be expected with a crowd rolling in after a Bengals game. Have dined there before and will be back. Soon

Christmas. Very long wait. After a 100$+ tab, I was still leaving the restaurant hungry.

The staff was incredible and working very hard. There seemed to be an issue with OpenTable overbooking the restaurant on Christmas. The wait was very long passed our reservation but we had patience especially when we could see how they were all working. We had hoped for a calmer nicer experience but we still had a delicious dinner.

I have been to this location several times. I had one time, two years ago, where Ruth Chris dropped the ball… and I didn’t complain... But today was completely out of order. I stood and waited for two hours to be sat. And I spent over four hours at a restaurant where it every single thing that our order was incorrect or had something that wasn’t what I asked for. What a waste for Xmas

Food was outstanding! Service was attentive although at times slow. Steak was tender and flavorful but under done. The staff and kitchen quickly corrected. We waited over 30 minutes for dessert. It was a major holiday and staffing may have been an issue ( as it is for many places nowadays). Nothing experienced will prevent us from returning. Overall our experience was very good.

Great food as usual but very very slow service. We were there over two hours. And not by choice.

This restaurant should be more than food- it should be a great dining experience and this time it was anything but that. I try to give grace for what’s going on with staffing shortages and the like right now, but it was clear that little to no planning was done to make sure that the service was up to its usual standards. Sharing a high top table with another party is far from acceptable (after waiting 30 min beyond the reservation time). Also unacceptable to be out of so many things, so early in the evening AND to not tell guests as you give them the menu.

We came for Christmas dinner. This is our first time to this restaurant and will likely be our last. Overall, I’m giving this rating because our server was indifferent, inattentive, and cold. There was a long time between being seated, meeting the waiter (who never even gave their name), and between getting our drinks & food. The wait on our food was incredibly long. The steak & Mac b cheese were both good but I was not impressed with the meal as a whole. What should have been a relaxing afternoon out was stressful and drawn-out. Will not return.

Long wait for a table. Hostess and other staff we heard were no-shows today. Frazzled thin manger was trying to confirm reservations and seat people at the same time. He never asked anyone to move away from the hostess stand so people could check in. After I checked in, the actual hostess showed and I heard the frazzled manger say I was a no-show. After I let them know I wasn’t, we were seated. Read the menu a few times and saw the server’s partner glance at the table and walk away and return with water a few minutes later. A server, who would be waiting on our table, glanced at us and walked away. The bread showed up 10 minutes later and so did the server. Order taken and salads starts to show 20 minutes later. Main courses 30 minutes after that. Heavyset manger bumped my dining companion’s chair with a serving tray and shot her a look like she did it but no apology. We liked our steaks, thought the mashed potatoes tasted like instant and thought the bread pudding desert was a loser. Several inattentive wait-partners walked around with water pitchers but we were repeatedly ignored. Server got personable when the wave of people started to leave and things started to slow before the next wave came in. Wait-partner said they were slammed since people didn’t want to leave. Possibly they need to put a time limit on tables. We were there for close to three hours when it should have been only two or less. As we left we heard there was an hour wait to get in even with the required reservation. We blame the busy day more than the staff but an attentive wait staff would be a major improvement to a long drawn out meal.

Everything was great after we were seated. Lance our server was great. The one thing that we were not happy about was a 40 minute wait after our reservations time. We did hear the restaurant had way over booked their times !!!! — made the small lobby packed with people __not good for COVID protocol

We dine at Ruth’s Chris every Christmas but this year fell a little short. We had a reservation however the wait was running 30-45 min. The food was mediocre today which was disappointing. We heard several staff members walked out today & a few called off so I am sure that made things challenging. We appreciate the staff that was there to serve us today & our server was amazing ! He had a great personality & he was working so hard which made up for the wait & subpar tasting food.

We witnessed one of your waiter’s saving someone’s life it was a true Christmas miracle. I believe his name was Peter. My husband just had shoulder surgery so he went to the dining room to get Peter and he sprang into action without hesitation, and then went right back to work. We couldn’t believe how professional he was. He also came back to check on the person he saved multiple times.

Only complaint was you were not serving baked potatoes. They are on the menu was they were not available. Big disappointment.

Understanding there is a staffing shortage we had no problem waiting longer than usual for our order. However after 2 hrs to receive our order cold. The waitress came to see if we where ok after 25 min we asked for bags and the manager.

The service was horrible for a high end restaurant. Will never go back. Managers just made excuses. They should have taken less reservations. Morton’s and any Jeff Ruby restaurant are so much better. We frequent these and thought we’d try Ruth Chris. I had eaten at Ruth Chris in other cities but the Cincinnati location is a huge disappointment. I’m surprised this location is still open.

We loved the food and service and ambiance. The jazz music was not to our taste, a little loud, but did not last too long. Only problem we had was with Easy Park street paneling that only gave us two hours of parking and did not allow us to add time. So recommendation is to get nearby underground parking instead.

Ruth Chris does it right! Felt safe and treated at the same time !

Went to Ruth’s Chris for our 12 year wedding anniversary. Ambiance was very nice. Waiter ( man i wish i remembered his name, he was lovely) made the experience better. After his recommendation, ordered the porterhouse for two, since my husband and i like our steak the same way. More than enough steak for both of us! Side items- asparagus and Brussels sprouts- were delicious, if i could have requested more honey butter i would have! Ended the night with a happy anniversary bread pudding, so special. Thank you for a wonderful evening!

Filet was amazing! We got the asparagus with hollandaise and the Au gratin potatoes as sides- great service! And dessert to go! Highly recommended

The service was excellent and with the exception of our steaks being a little over done the food was very good. The waiter offered to get us new steaks and we told him we were ok but he told his manager who take some money of our bill and gave a us a coupon for a discount on our next visit. They did not have to do that and we would have been very happy with our meal but that extra care was very much appreciated.

Server energy was off, maybe because we look young lol. We watched his energy be big & outgoing w/ other tables he was serving then when it came back to us it died down! Check on us not even once. Food was 1/10. Out of all the times I’ve been to Ruth Chris it was TERRIBLE, didn’t even box it to go! Thanks I guess

Great experience friendly quick service.

Pablo was an outstanding server

Food was just ok