Ruth's Chris Steak House - Chicago

4.5
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3065 Reviews
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$31 to $50
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Steakhouse
Looking for a reservation? Call us at (312) 321-2725 and we will do our best to accommodate you.

Ruth's Chris Steak House in Chicago, IL serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth’s Chris’ genuine hospitality. So whether you’re a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested and private dining and offsite catering may be arranged.
What 3065 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.5
service
4.4
ambience
4.2
value
Noise · Moderate
83% of people would recommend it to a friend
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OT
Chicago
3 reviews
Dined 2 days ago
Overall1food2service1ambience3

I will never go back to the Ruth Chris in Chicago again!! The service was horrible, steaks were not cooked correctly, sides did not come out with the meal(server forgot to put the side order in.). Other people at the table had to ask several times for condiments.

Drinks were very slow to come out, water was not refilled prior to the desserts. Wanted to order an after dinner drink but the server took so long to come back , it wasn’t worth it. It took 20-25 minutes after finishing dessert to get the check!!

The restaurant was nice and provided a birthday dessert.

CB
Chicago
5 reviews
Dined 2 days ago
Overall1food1service1ambience1

My husband and I dined here because it was his birthday. He wanted to go to a steakhouse. The ambiance was not good from the beginning. We sat at a two seat table by the bar where it was high traffic rotating. The service was horrible. We were sitting for at least 15 minutes before a lady brought water to our table. When she walked back past our table, I had to stop and ask her who our waiter was. She said “Oh, I’m your server for tonight.” Well good to know that. I ask if I could order a cocktail which she got my husband drink order wrong. We stopped her again to order appetizers. We had the mushrooms with crabmeat. The waitress asked how was the appetizer and I said horrible. She didn’t care and I feel ignored what I said. The mushrooms had no flavor and the crab cake on top was a bunch mushy breading. We had these big menus on the table forever and I finally stopped her to ask if we could order our meal. I ordered a chopped salad and the lemon basil dressing was not good. Chopped salad was a mixture of cabbages with iceberg lettuce, a of couple tomatoes and croutons. The guy that delivered my plate didn’t Center the plate directly in front of me and the plate was too hot to move. I felt like I would have third degree burns. I ask for a “medium well” filet steak and it was very pink inside. But it was warm and tender. The steak was not seasoned well so I seasoned it myself with salt pepper and steak sauce. The lobster tails were good. I think waiters purposely ask you how’s the food when your mouth is full and can’t talk. For dessert we had bread pudding and ice cream. The bread pudding was dry and not moist. I went to the bathroom that was dirty and smelled horrible. No bathroom attendant for this upscale restaurant. Wow! I was very disappointed with my experience here at this restaurant.

DT
Chicago
3 reviews
Dined on January 11, 2020
Overall4food5service3ambience4

Dress code

OT
1 review
Dined on January 11, 2020
Overall2food5service3ambience2

I had my hat on he ask me to take my hat off why I’m a lady it was a everyday hat and before that the try to put me at the table at the stairs way by over all food was great

Ruth's Chris Steak House - Chicago
Responded 5 days ago

Thank you for your feedback - we will pass it along to our team for review. At Ruth’s Chris, we want all of our guests to feel welcome and comfortable, and the dress code is intended to support this. We appreciate your comments and hope to welcome you back to Chicago or any of our locations soon.

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AG
1 review
Dined on January 6, 2020
Overall5food5service5ambience5

Love this place!! Great food and great service! Highly recommend. 10/10.

MO
Chicago
9 reviews
Dined on January 4, 2020
Overall5food5service5ambience5

Always great, always a easy pick, always a good review, t-bone, lamb chops, spinach, potatoes au gratin, easy good eating

OT
Phoenix
4 reviews
Dined on January 4, 2020
Overall4food5service5ambience4

Wife’s Birthday

MW
Chicago
10 reviews
Dined on January 2, 2020
Overall4food4service4ambience4

Attentive service.
The food was delicious!

OT
Orlando
6 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

Food and service were phenomenal. Went on nye so the whole venue was energized but welcoming.

OT
Chicago
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Absolutely amazing from start to finish. We celebrated both ours and our friends anniversaries tonight and it couldn't have went better. They made us feel so special ❤️

B
Chicago
2 reviews
Dined on December 30, 2019
Overall5food5service5ambience5

Comfortable dining for the entire family.
Great service, great food.

KB
1 review
Dined on December 30, 2019
Overall5food5service5ambience5

It was our anniversary and it was the perfect place to celebrate!! Beautiful restaurant, nice people and absolutely wonderful food. They even brought a small delicious dessert for us to share. ❤️

OT
Atlanta
1 review
Dined on December 28, 2019
Overall5food5service5ambience5

Amazing experience. Would love to visit the franchise again.

OT
1 review
Dined on December 28, 2019
Overall5food5service5ambience5

Great service!

AM
Chicago
1 review
Dined on December 28, 2019
Overall3food2service5ambience4

Been there many times, gone downhill. Seafood tower was amazing, steaks were just ok. Lyonnaise Potatoes we way undercooked. Service was great, but not a great experience, too many other options in Chicago.

Ruth's Chris Steak House - Chicago
Responded on December 31, 2019

Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including a phone number so that we can reach out to you directly. Thank you!

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OT
Los Angeles
3 reviews
Dined on December 27, 2019
Overall5food5service5ambience5

Food was delicious. Service was great prompt seating

OT
Chicago
5 reviews
Dined on December 27, 2019
Overall4food4service5ambience5

Had one steak which was medium vs medium rare. They responded immediately and got a new steak out within 10-15 minutes. All of the other dishes were great. Service was exceptional.

PE
Chicago
1 review
Dined on December 25, 2019
Overall5food5service5ambience3

Had a fantastic meal with great service, but the place is very bright. It would be nicer if the lights were dim just a bit.

DA
1 review
Dined on December 25, 2019
Overall5food5service5ambience5

Great Service & staff

OT
Louisville
3 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

It was all very good

SA
Chicago
5 reviews
Dined on December 25, 2019
Overall2food2service2ambience2

Was my first and last time eating at Ruth Chris. Food was average, service was below average for a restaurant of that caliber. We were out of water on many occasions. I was also seated in what I guess was the best way to the kitchen so I was run into not once but 12 to 14 times not once did I get an excuse me. I enjoy coming to Chicago and eating at nice steak houses with my family. I would recommend going to a different steak house differently not Ruth Chris

Ruth's Chris Steak House - Chicago
Responded on December 27, 2019

Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including a phone number so that we can reach out to you directly. Thank you!

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R
Chicago
1 review
Dined on December 25, 2019
Overall3food5service2ambience3

The food was excellent. I wish I could say the service was. The waiter. (Willie) left a lot to be desired. When we were seated we noticed another table complaining to the manager about a billing issue regarding the waiter, then when Willie approached our table he was obviously upset and delivered terrible service with obvious anger. The food runner was nice, he even refilled the drinks and brought some requested napkins.

OT
Chicago
1 review
Dined on December 25, 2019
Overall5food5service4ambience4

Excellent food. Service slowed as the evening wore on. Overall a great experience.

OT
1 review
Dined on December 25, 2019
Overall4food5service5ambience3

The service was very nice, the food good, steak could have been a little more tender but overall the food was great. I will definitely recommend.

DM
Chicago
5 reviews
Dined on December 24, 2019
Overall4food5service5ambience4

We were seated in a booth, there was literally no cushion left in the seat! Time to buy new booth.

OT
San Francisco
1 review
Dined on December 23, 2019
Overall4food5service3ambience5

Usually excellent service, but bad this time.

D
Chicago
18 reviews
Dined on December 22, 2019
Overall2food3service1ambience2

We've been to several Ruth's locations- mostly the Northbrook IL restaurant. Always enjoy the food and the service. This time, not so much. Our server was very slow and inattentive. One of our steaks was very overcooked. After we finished one bottle of wine, my wife asked the server if she and I could split a 9 oz glass of a very expensive red. The server came to the table with one glass and proceeded to pour the wine from that glass into TWO clean glasses- about 1/3 of this ended up on the tablecloth- wasting some nice wine. For 3 people, the bill was almost $400. I've had better service at a Red Lobster. Didn't expect this at such a nice place.

Ruth's Chris Steak House - Chicago
Responded on December 27, 2019

Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Please reply to us directly, or private message us with your contact information, including a phone number, so that we can further address your concerns. We hope you will give us another chance. Thank you!

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RS
Chicago
2 reviews
Dined on December 22, 2019
Overall5food5service5ambience5

OMG!! Awesome!! Service was great food & drinks were Amazing!!!!

r
Chicago
9 reviews
Dined on December 21, 2019
Overall5food5service3ambience5

We have been to this restaurant several times and the food is always great! This time the service started out good but then towards the end our server disappeared for close to 30 mins. We were going to order dessert but ended up not because it took so long for our server to come back.

OT
Chicago
1 review
Dined on December 20, 2019
Overall5food5service5ambience5

Great service and awesome steaks!

OT
Washington DC
4 reviews
Dined on December 19, 2019
Overall4food4service4ambience5

Service was below standard. We had to ask several times for another loaf of bread, until finally we were told another loaf will be out of the over momentarily. The bread came shortly before our main course serving. My particular steak was cooked as ordered. However, the bone in filet comes out way under cooked towards the bone. We were warned by the waiter. I ordered my steak medium and received medium through the main part of the filet. Towards the bone the meat was definitely medium rare to rare at parts.

EE
Chicago
1 review
Dined on December 19, 2019
Overall5food5service5ambience5

No complaints at all. My group had a very pleasant experience. I will return.

JM
Chicago
2 reviews
Dined on December 14, 2019
Overall1food2service2ambience2

Worst experience at Ruth Chris in 20 years. 20 minute wait on a reservation. Poor attitude. Swamy service. $11 loaded baked potato had just sour cream ion it. My steak while cooked to the correct temperature had cold butter on top. No sizzle like it should have. People in the next both were doing loud FaceTime that no one told to turn down.

Very very poor experience.

Ruth's Chris Steak House - Chicago
Responded on December 19, 2019

Thank you for your honest comments, Jeffrey. We are sorry to hear that you had a less than favorable experience. Your feedback is very important to us and essential for our growth, not only at this location but also as a brand. We would like to speak with you further and do what we can to make things right. If this is of interest to you, please send your contact information, including a phone number, to us in your response. Thank you!

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OT
1 review
Dined on December 14, 2019
Overall5food5service5ambience5

Had our anniversary here for the first time. We loved our server and the steak was phenomenal for the pricing. Only small issue we had was that our seats was not ready even after booking reservations. However we only waited 30 minutes. If you have plans after eating here book 1hr after.

SK
Chicago
2 reviews
Dined on December 14, 2019
Overall5food5service5ambience5

The best steaks ever!!!!

RM
Chicago
11 reviews
Dined on December 13, 2019
Overall4food4service4ambience4

Hostess was rude. The rest of the staff was good. Overall, enjoyed the evening.

OT
Chicago
1 review
Dined on December 12, 2019
Overall5food5service5ambience5

Waitress was very nice and friendly enjoyed our entire experience. Even management stop by to speak and ask how everything was going. Definitely recommend this place...

C
Chicago
17 reviews
Dined on December 12, 2019
Overall4food4service5ambience4

Service was great and the food was very good as well

OT
Chicago
2 reviews
Dined on December 10, 2019
Overall5food5service5ambience5

Great overall experience!

OT
1 review
Dined on December 8, 2019
Overall5food5service5ambience5

We went for my 38th birthday and had an amazing time

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