Ruth's Chris Steak House - Chattanooga

Le recensioni di Ruth's Chris Steak House - Chattanooga delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. R

   Robert VIP

   Los Angeles16 recensioni

   4.0

   Visitato oggi

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 3

   Steaks were not cooked correctly. All three of ours were wrong .
   

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2. K

   Kahana

   Tennessee Est1 recensione

   5.0

   Visitato oggi

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Had the stuffed chicken which was absolutely awesome my wife had the ribeye med which was awesome.
   

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3. R

   Ronald VIP

   Tennessee Est2 recensioni

   5.0

   Visitato oggi

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

    Rachel was exceptional in her service. Even though she had other customers to attend to, she treated us like we were the only customer she had most appreciative for her service and her excellent rapport.
   

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4. W

   Walt VIP

   Phoenix8 recensioni

   3.0

   Visitato 2 giorni fa

   1. Complessivo 3
   2. Cibo 5
   3. Servizio 3
   4. Atmosfera 3

   The food was great but the Service was a little slow. A little over priced. Great quality food.
   

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5. K

   Kerry

   Philadelphia1 recensione

   5.0

   Visitato il giorno 1 maggio 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Great service. Great good! Beautiful place. Nice wine selection. Loved it all. Jordan our server was fabulous.
   

   Ruth's Chris Steak House - ChattanoogaRisposta inviata il giorno 2 maggio 2025

   We're thrilled to hear that you had a fantastic experience with us, Kerry! It's wonderful to know that you appreciated Jordan's fabulous service, our wine selection, and the overall ambiance of the restaurant. We're always striving to provide the best for our guests, and your feedback is truly appreciated. We hope to see you again soon for another great dining experience! Megan Cromwell, Director of Guest Relations
   

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6. K

   Kierstin

   Tennessee Est1 recensione

   2.0

   Visitato il giorno 27 aprile 2025

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 2
   4. Atmosfera 3

   We were excited to come here over the weekend to celebrate a birthday but ended up disappointed. My boyfriend, who's birthday it was, filet was awful tasting. It tasted like it sat out for a bit and then was cooked. The lobster was over done and had shell pieces in it and could hear the crunching when trying to eat it. After mentioning it to the waitress and her saying it did look off, only offered to cook it up more, which temperature wasn't the issue or to purchase something else instead. The server seemed to have a little bit of an attitude after mentioning that it still tasted terrible. The ribeye was great and the host was friendly, but the rest was super disappointing and paid full price for something that tasted terrible. Won't be back to this location.
   

   Ruth's Chris Steak House - ChattanoogaRisposta inviata il giorno 1 maggio 2025

   Kierstin, we're truly sorry to hear about your recent experience at Ruth's Chris Chattanooga. It's disheartening to know that your dining experience did not meet your expectations, especially on such a special occasion as your boyfriend's birthday. We take pride in our food quality, and it's clear that we fell short this time with your boyfriend's filet. Furthermore, I apologize that the team did not make a better attempt to address and correct the issue for you. We appreciate your feedback and will use it to improve. I would value the opportunity to personally apologize, so feel free to reach out directly should you reconsider giving us another chance to make it right in the future. Megan Cromwell, Director of Guest Relations (864) 248-1723
   

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7. P

   Penny

   Tennessee Est2 recensioni

   5.0

   Visitato il giorno 20 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   I was a little disappointed because they could not find my reservation when we got there. There was not an issue about seating us anyway because they had tables available but I did not like that could not find my reservation. I had just confirmed my reservation yesterday and had my confirmation.
   

   Ruth's Chris Steak House - ChattanoogaRisposta inviata il giorno 1 maggio 2025

   Penny, we're really sorry to hear about the misstep with your reservation. We understand how frustrating that can be, and we apologize for the inconvenience. But we're glad to hear that you had a good experience with our food and service once you were able to be seated! We appreciate your patience and understanding, and we hope to be able to serve you again soon! Megan Cromwell, Director of Guest Relations
   

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8. M

   Maria

   Tennessee Est1 recensione

   5.0

   Visitato il giorno 18 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The food has been amazing every time we have been there! The service was amazing. We were put in the back room so it was very quiet.
   

   Ruth's Chris Steak House - ChattanoogaRisposta inviata il giorno 1 maggio 2025

   Thanks for visiting us, Maria! We're thrilled to hear that you've enjoyed our food and found our service to be amazing. We always strive to provide a quiet and comfortable dining experience for our guests, so we're glad you enjoyed the dining room you were seated in. We appreciate your feedback and look forward to welcoming you back soon! Megan Cromwell, Director of Guest Relations
   

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9. K

   Kim

   Tennessee Est1 recensione

   2.0

   Visitato il giorno 16 aprile 2025

   1. Complessivo 2
   2. Cibo 1
   3. Servizio 5
   4. Atmosfera 4

   POOR quality of filet!! Could not even cut it or eat it.
   

   Ruth's Chris Steak House - ChattanoogaRisposta inviata il giorno 17 aprile 2025

   Kim, we're sorry to hear about your recent dining experience at Ruth's Chris Chattanooga. We take pride in the quality of our steaks, and it's disappointing to hear that we didn't live up to our reputation, standards, or your expectations. Your feedback is important to us, and we will certainly take it into consideration as we continually strive to improve our food and service. We hope to have the opportunity to serve you again and provide a better experience, but feel free to reach out to me directly should you care to discuss your visit in more detail. Megan Cromwell, Director of Guest Relations (864) 248-1723
   

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10. K

    Kimberly

    Toronto1 recensione

    2.0

    Visitato il giorno 16 aprile 2025

    1. Complessivo 2
    2. Cibo 1
    3. Servizio 5
    4. Atmosfera 3

    Food was horrible. Calamari was rubbery, the rib steak and mushrooms were overpowered with butter…couldn’t eat it. Broccoli was the only thing we enjoyed. Did not say anything as the server was great.
    

    Ruth's Chris Steak House - ChattanoogaRisposta inviata il giorno 17 aprile 2025

    Kimberly, we're sorry to hear that your experience with us didn't meet your expectations. We take pride in our food quality, and it definitely seems like we missed the mark this time. We appreciate your feedback on these items and will be sure to share them with the chef, as we're always looking for ways to improve. It's nice to know that your server took great care of you, but we hope to have the opportunity to provide you with a better experience all the way around in the future. Please don't hesitate to reach out to me directly if I can assist you further, as I would be happy to try and make things right. Megan Cromwell, Director of Guest Relations (864) 248-1723
    

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