Ruth's Chris Steak House - Cary
The Ruth's Chris team specializes in exceeding expectations. Let us bring the gold standard in hospitality and give that something extra to your event with our lagniappe style of service.
With rooms perfect for parties, dinners, business meetings, presentations and more, we offer the best service for you and your guests. Our Private Dining Manager will help create an ideal environment for your event.
Player's Table: Seats up to 12 guests Board Room: Seats up to 20 guests Governor's Room: Seats up to 50 guests University Room: Seats up to 50 guests University & Governor's: Seats up to 125 guests Orleans & Patio 30 plus guestsView Private Dining Details
Excellent all round!
Excellent all round!
Excellent all round!
Food - well prepared & delicious
But overall experience suboptimal such that we won't return to this establishment.
Principally due to lack of transparency with poor service & lack of apology & lack of follow thru on potential smoothing over a lengthy order delay on a relatively quiet evening business-wise.
Main Table server (Amy S ) had professional demeanor but apparently either forgot to either enter our main order and/or follow up. As such we waited ~ 1hr15 minutes before receiving our steaks on a slow evening ( fortuitously another server went to kitchen to check on our order status & it then came out quickly).Subsequently no apology or even a polite explanation offered by server for the long delay...
To their credit, the Manager came by table, seemingly aware of the snafu & wanted to discreetly smooth over the mistake- and said she would like to offer us complimentary desert - but again the server never offered or tried to right her wrong with any sort of simple explanation to clarify or sincere polite apology
...To add further insult, our emptied entre dishes were stacked to the side & instead of removing them the server fills the water glasses & walks away & again makes us unnecessarily wait for her for her return to clean off our table & then even later to return with a dessert menu. By this time we are more than two hours into dinner & now Tired and a little disappointed with the 'airs' and decide to forgo dessert ...Again no offers of polite explanations or apologies.
Bottom line: While the food was great (yet expensive) we felt we had not been dealt with honestly or with appropriate Communication . A simple apology would have worked just fine . Sadly, we will not ever return. ...Too bad for this restaurant that has potential. Honesty & simple integrity matters.
We do not recommend this restaurant to anyone that wants to celebrate a meaningful evening .
Be sure to not get Brendan as your server. He was awful...completely rude and unkind...didn't adhere to Ruth Chris' standards. Didn't offer pepper for our salads until we asked. Didn't do any crumbling of the table (which they usually do between every course). Brought our check before our dessert had arrived. And then hovered trying to pick it up several times (before we left and before we had signed it).
Absolutely amazing food and service!
We went to celebrate our anniversary. The wait staff was very attentive without rushing the orders. After each course the table was cleared and drinks refilled. It is what you expect at a high end restaurant.
We are never disappointed when we dine at Ruth's Chris! Today's celebration was our daughter's engagement. What a lovely evening.
Everything is so good that should receive a 5 star on rating. But the portions are ridiculous Small for the price they charged. It is the only negative on the rating.
Great food and service.
The restaurant has a very old feel. The kitchen doesn't have a wall seperating it from the dining room, so you feel like you're actually in the dish pit. You can hear the kitchen staff laughing and yelling and banging around, definitely not an experience I want to pay $150/person for. I wouldn't go back. It's nowhere near the experience of Angus Barn, Sullivans, or Capital Grille. For the money, not worth it.
Came here for mothers day and our 50 th anniversary. Always got the filet but this time We ordered the porterhouse steak for two. This was the most delicious steak I have ever had in my life. It was tender and cooked to perfection. We had gift certificates given to us by our children which was great because I don't know when I can experience this again. Hats off to you, Harvey and Diane Goodman
Went for Mother's Day! Both our favorite restaurant, since moving from New York. The ribeye steaks and the lobster/mac cheese were exceptional along with the cocktails. We like the Ruth Chris in Cary the best. Our waiter was very attentive and exceptional.
My mother had never been and always wanted to dine at Ruth's Chris. She absolutely loved it. All of my experiences have been exceptional at all the different locations that I had visited. Robert was our waiter at the Cary location and he was great. Thank you for making us feel so special on Mother's day.
I’ve been to several locations. This one is beautifully appointed. We had to wait 15 minutes to be seated. I despise having to wait for a seat hence the use of open table. Once we were seated, everything was pretty much perfect from that point. Food, service, and ambiance all get high marks.
The service was disorganized and unprofessional. The portions were miniscule. I had the steak and eggs and was shocked at the small portions and the lack of quality. It was Mother's Day and I left there embarrassed about my choice for a Mother's Day brunch. I called before the brunch and was assured that the brunch menu was ample. It was just horrible.
The dining experience was excellent.
Our server had a terrible attitude when asking questions about our meal for myself and two kids. We will wait a while to go back! Managers, work with staff to be patient. Not all kids eat what is in front of them and take time to make decisions. Resolution, more mature staff.
Another good meal at Ruth's Chris in Cary. Two petite filets, one stuffed chicken and break pudding for desert. All very good, quick professional service from Denny. Overall good experience, will be back.
We were there for Mother’s Day brunch. The food was delicious but the service was slow, which is tough when you have kids with you. Our server was very nice, but we went a long time without seeing her, a few times.
As usual, delicious steak cooked perfectly. But be ready to drop some money.
This was my second time eating at a Ruth Chris and it won't be my last. I enjoyed every bit of it and the wine was the cherry on top!
Fantastic service and food as usual. One of our favorite date locations and we’ll definitely be back again soon.
The best thing about Ruth's Chris is its consistent quality. The menu, service and quality of the food is always top notch. If you are looking for a quick meal or a menu that always changes, this isn't the place for you. But for a business meal where you have a chance to talk (the meal is not a fast one), this is a great option.
This was an amazing experience and I don’t normally do reviews but that server I had and the food was outstanding I recommend this place to anyone I will go again for sure
We go there every year for our anniversary. Service is great. Food is always delicious.
Ruth 's Chris is a great place for a quiet dinner with great food and service. The manager checked with us to make sure we were pleased with everything. Our server was outstanding and made sure that we were well taken care of at all times. I suggest you try the mushrooms with your steak. We hope to return soon
As was expected, it was an excellent dining experience. The food was great as was the service.
Our dining experience at RUTHS Chris Cary was FABULOUS. The warm welcome we received from the GM upon entering set the stage for the rest of the evening. Our server, Kyle, was exceptional in so many ways. He took the time to commit our names to memory and addressed us by name constantly. Courteous he was for sure. Service in fine dining is sometimes lost, but not tonight with Kyle. Kudos to the kitchen as our steaks were prepared to perfection. Ruths Chris Cary met all of our expectations and then some. Thank You!
Great steak as always, but might not be worth the $250 price tag for a couple. Usually nice ambiance, but this time we got placed into a conference room with questionable seating and below average interior.
Our waiter was great. Food was great quality for the price.
Lovely evening with amazing food and service!
Exceptional food, wonderful atmosphere, server and cuisine. A true delight worth the price. A fabulous night for all five of us.
I went for a birthday celebration dinner with a group of friends. We were well taken care of by an attentive bartender while we waited for the rest of our party to arrive. The waitstaff was also very attentive, and accommodating to a friend's food allergies. The filet was impeccable, and the cheesecake we had for dessert was the perfect ending to our night. I look forward to returning again!
Amazing food. Great servixe
Great food and experience overall. Our waiter, Pradeep, was superb; best server we’ve had in a very long time. Everything came out well-timed and cooked to perfection.
Thank you so much to our server Caleb for the exceptional service!!!
Great food and great service. From reception to the wait staff. Very professional and thoughtful!
Might be expensive but well worth it, especially for special occasions.
Not sure what happened the night we went but after 45 minutes seated not receiving a salad then advised that our order was just put in 45 minutes after seating is a bit questionable. We got our lobster mac n cheese super quick so what happened after all that was just a mess. Finally got everything settled after two manager and one GM visit to our table but during our time there watched one other table leave stating way too slow, one table behind us getting comp meal and then one caddy corner behind us saying just cancel it. Too bad was my husband's first visit and apparently would be our last.
Edward was our server and did an excellent job, made us feel very welcome.
Well experienced Valentines dinner with the wife!!!
Great food, wine, and great service!!! The only drawback was it was pretty cold. All in all, a fantastic Valentine's dinner!!!