Nearby points of interest
Nearby points of interest
About Ruth's Chris Steak House - Boston
Looking for a reservation? we will do our best to accommodate you.
Ruth's Chris Steak House in Boston, MA serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth’s Chris’ genuine hospitality. So whether you’re a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested and private dining and offsite catering may be arranged.
Old City Hall
Boston, MA 02108
Steakhouse, Steak, American
Hours of Operation:
Monday - Friday: 11:30am - 3:00pm
Monday - Thursday: 5:00pm - 10:00pm
Friday - Saturday 5:00pm - 11:00pm
Sunday: 11:00am - 9:00pm
Sunday Brunch: 12:00pm-3:00pm
$31 to $50
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Ruth's Catering in Boston, MA - Bring the service, expertise and flavor of Ruth's Chris Steak House to the location of your choice! Your Private Event Manager is ready to help attend to every detail of your event, from the menu to the martinis. Ruth's will bring in a team of trained chefs, bartenders and servers to make the most of your experience.
Valet (only available at night) is $21 per vehicle. A public lot is also available on Washington Street, PI Alley Parking Garage.
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Outdoor dining, Outdoor Smoking Area, Private Room, Wheelchair Access, Wine
Ruth's Chris Steak House - Boston Ratings and Reviews
I was a bit disappointment with the service and overall ambiance. While the waiter was good, he was not great nor provided excellent service. There were many times were we waited for a long period before he came over to check on us.
Also, we sat towards the back of the restaurant and had several broken glasses not to far from us. On one occasion glass particles hit my 5yr old.
I was stuck in the basement - a small "banquet type" room is what I felt like. I was at one of two, two person table among large group tables with shooting people people. It felt like I was a Hooters. We just ordered quick and ate as fast as we could. We were unable to have a conversation. I booked the reservation days in advance - guess I needed to say put me somewhere nice instead of the dungeon. Total bummer. I will never go back and pay those prices for that.
We were very rushed. Our drinks, bread, appetizers & dinners all came within a 5 minutes, by 3 different waiters. Our waiter, though pleasant, got busy with another party & dismissed us. We asked for a bottle of sparkling & lime & someone quickly dropped one glass of club soda with lime & a straw. We had 7:00 reservations, paid our $250+ bill by 7:42. Furthermore, The valet said our car was ready, however, it wasn't there & we had to wait 20 min out in the cold. Terrible experience all around.
4 of us went to dinner to celebrate a special birthday. The hostess/greeter was not very welcoming but efficient. I found the seating comfortable but a little close to the other tables. Which made it a bit noisy and without ambience. We had at least 3 servers at any given time-although we asked for more bread and never received it. The food was phenomenal and worth the trip-and I would go again despite the expense (we were prepared for that). We paid in cash with a gift card. Someone other than our waitress retrieved it. And she returned with it-asking if that was what we left! And there was cash and other gift cards. This upset us greatly thinking the other waiter was pulling a fast one on our waitress. It was a little disconcerting. We gave the wait staff our valet tickets but there cars were not retrieved until we went out and asked for them ourselves. Basically she didn’t do anything with them.
Basically we liked the place nice enough-loved the food-and thought the service was okay, nothing outstanding. Again the food was phenomenal!!
The food was very good but seems a bit formulaic. The prices are quite high and the whole evening did not feel welcoming. Everyone was polite and responsive but we were just four more customers at a chain and not four people welcomed into a special experience. For these prices it should be more special.
The food at Ruth’s Chris is always great and I have been to locations all over the country. The service at this location, and I have been there six times, is lacking. I am not sure if it is the culture of the area or other reasons. As a person who actually worked at Ruth’s Chris for years as a youth, training has definitely changed.
My reservations were at 7:30 didn’t get seated till 8:15. My filet mignon was fatty !! Which it shouldn’t have any , we have dined at Ruth Chris all the time but I️ was very disappointed with this one in Boston , the hostess was not pleasant either . Not sure if I️ would return 😟
We have been here multiple times and every time have had a great experience., except for this past time. The host was the piece of the experience that ruined it for us. She made no attempt to greet us or even look up at us. After I said hi and told her my first and last name she asked me to repeat it which I did. While looking at her list she once again asked me for my name. After she checked us in both myself and my guest went to the bathroom and came back maybe 3 mins later. And the host once again gave me the same lackluster amount of energy. She also once again asked me for my name 3 times to get me checked in. It was one of the worst checkin experiences I have ever had at ANY restaurant.
My wife and I were celebrating our 42 wedding anniversary and were certainly not disappointed. We were greeted by very friendly staff and when told our table was already
ready for us, we asked if we could go into the bar for a relaxing drink beforehand and they had no issues at all, so we knew right away we were not going to be rushed at all. Bartender was very nice and prepared a special martini for my wife and an outstanding gin & tonic for myself. After a relaxing time we went in to be seated and were taken to a nice table near the window overlooking the front entrance. Our waiter could not have been any better, Martin let us relax, explained everything in detail and joined in with conversation. The manager came by on several occasions to ask how our evening was going, which was nice. Never once did we feel rushed, which is what we were looking for. It was an excellent evening and we will certainly be back in the very near future, not because they gave us an unexpected desert on the house which was fantastic , but because of the way they made you feel welcome; and oh, the meal was worth every penny.
Very crowded tables, my chair was hit all night by staff. Food was OK, not the quality of other Ruth Chris restaurants I have visited. Both my husband and myself had over cooked steaks. The other couples drinks were incorrect all night and they told them several times that it didn’t taste right! They finally figured out that they were being given a flavored Crown.Bartender forgot his glasses??? With the choices of restaurants in Boston, this would not be my pick of places to go. Convenient to our Hotel, got seated early!
Our waiter was phenomenal.
HOWEVER, and I would have said something but it was our ten year anniversary. The male hostess with the black kinda long hair was rude— not taking my name.... speaking as if I should not have been there and told us to wait even though we had a reservation and turned away... sorry to have bothered his time.... outrageous.... will not be back and nor will all my clients and that is unfortunately true for you
And god forbid he could taste his greasy head and say goodbye then purposely see us and out head down
Disgusting display to have in our anniversary .
Great food, Great Service, interesting venu...BUT Concierge (greeting staff)poor. Restaurant advertises valet parking but upon arrival there was no one on duty... Staff could not tell us where we should leave the car or with whom. Upon leaving after dinner they could not tell us where to meet the Valet or where our car might be. very disinterested in helping Really off putting. I know the Valet service is NOT part of the restaurant, but if you advertise the service then you should know about it and be courteously helpful to the guests...and by the way parking in Old Boston is a ZOO. It will be a while before we will want to go back.
We've been coming here for years and for the first time my review is mixed.
Firstly, thank you to the manager for ensuring we got got a quiet, romantic table for our anniversary. Martin, our server, was excellent, as were our steaks, however the shrimp was just average and the lobster mac & cheese was watery and flavorless. For the price, and the caliber of this restaurant, these sides should have been perfect but were far from it.
The special anniversary dessert we were offered was very nice.
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