Ruth's Chris Steak House - Boston

4.5
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4988 Reviews
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$31 to $50
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Steakhouse
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Ruth's Chris Steak House in Boston, MA serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth’s Chris’ genuine hospitality. So whether you’re a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested and private dining and offsite catering may be arranged.
What 4988 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.5
service
4.4
ambience
4.1
value
Noise · Moderate
89% of people would recommend it to a friend
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T
New England
124 reviews
Dined 2 days ago
Overall5food5service5ambience4

Whole evening perfect, altho our table could have been a bit less crowded. Terrific French onion soup, terrific creamed spinach (could of been warmer) and of course the petit filet mignon just perfect. And big! Service, too, Thanks Anthony, well done. And we had a very good bottle of Duckhorn Merot.

OT
1 review
Dined 3 days ago
Overall5food5service5ambience5

Love this place in Boston! Chicken is the best!

CF
New England
5 reviews
Dined on January 12, 2020
Overall5food5service5ambience5

Excellent food and service. Waitstaff was attentive and friendly. Food was amazing. No complaints

WB
1 review
Dined on January 11, 2020
Overall5food5service5ambience5

We had an excellent experience celebrating my wife’s birthday. They did a custom menu and a nice birthday cake to complete the night!

HF
New England
33 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

This is our go to special occasion dinner destination. Always AMAZING.

OT
New England
2 reviews
Dined on January 11, 2020
Overall4food5service5ambience3

PROS
Waitress (Suzanne) excellent - friendly and attentive
Food and drink was delicious
Front of house staff was friendly and attentive

CONS
Dining room too crowded, too many tables crammed in together feels very claustrophobic if you’re sitting in the middle of the room
Noisy
One of the dining room curtains was torn and hanging — not a good look for a high end restaurant

OT
Denver
1 review
Dined on January 11, 2020
Overall5food5service5ambience4

The food was outstanding! My granddaughter has a wonderful birthday celebration. Thank you for your awesome service!

OT
New England
10 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

Beautiful restaurant with wonderful service and outstanding food.

R
New England
18 reviews
Dined on January 10, 2020
Overall3food3service4ambience3

We ordered the wedge salad and received shredded iceberg lettuce. That's not a wedge. We didn't want to complain but I don't understand how that was served and charged $13. Also, a $47 filet on a plate with no presentation is poor in our opinion. Very over priced dinner for not a lot of bang! Server, Sam, was beyond wonderful. Even brought a dessert for my husband's birthday to make it special.

Ruth's Chris Steak House - Boston
Responded 5 days ago

We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!

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j
1 review
Dined on January 1, 2020
Overall5food5service5ambience5

Our family had a wonderful dining experience. The food was delicious and the wait staff was very professional.

OT
New England
3 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

It was New Year’s Eve and we go to Ruth Chris for every special occasion. Candace and Anthony are fantastic. We always ask to be seated (if possible) with Anthony.

FL
New England
10 reviews
Dined on December 31, 2019
Overall4food5service5ambience4

The food is always excellent at Ruth's Chris Steak House. Because it was New Years Eve, I believe the restaurant oversold. The dining room was quite crowded with extra tables and we still had to wait 15 minutes with a reservation. The food and service were excellent.

OT
New England
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Great service!

OT
New England
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Our server Anthony was excellent, fun, informative and efficient. Even during a busy night that is New Year's Eve. I am thankful such talent comes into work on such a night so my wife and I can enjoy a night out to eat.

OT
Philadelphia
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Wonderful service

OT
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Amazing food. I will go back

L
New England
48 reviews
Dined on December 30, 2019
Overall5food5service4ambience5

The meal was delicious as always.

S
New England
23 reviews
Dined on December 30, 2019
Overall5food5service5ambience5

We came in for lunch on 12/30 and enjoyed everything thoroughly. We were welcomed with a warm reception and our server Anthony and (unfortunately I forget our female server's name ) were very professional, friendly and attentive. They have a really nice lunch prix fixe at a surprisingly affordable price. Steaks were amazing as always. We'll be back!

AS
1 review
Dined on December 29, 2019
Overall5food5service5ambience5

Best steak in Boston hands down. Hostess was friendly and inviting, the bartenders were knowledgeable and professional. I'm going to try and come every Sunday!

OT
New England
1 review
Dined on December 28, 2019
Overall5food5service5ambience5

Amazing per usual highly recommend this location

MA
New England
6 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

Delicious! Never disappointed!

OT
1 review
Dined on December 28, 2019
Overall5food5service5ambience5

Ruth’s Chris never disappoints! Girlfriend was a first time diner and she couldn’t have been happier!

OT
New England
2 reviews
Dined on December 28, 2019
Overall5food5service4ambience5

Amazing food !!

f
New England
5 reviews
Dined on December 27, 2019
Overall1food1service1ambience1

I bought a gift card and set a reservation to take my daughter out for her birthday. I got there right on time and was told some story that I would have to wait 10-15 before seating. Ok, I will wait. People kept coming in and the story changed with each party. We had a pipe burst. We have a problem in the kitchen. The 10 to 15 minutes went to maybe a half an hour before we KNOW what’s going on. They offered free drinks but the bar was jam packed and it would be another 1/2 hour. I had a sitter I was paying and I had limited time. I approached the podium and asked again what’s the status and that’s when I realized they had no idea of what’s happening and what the resolution was going to be. I had just paid for valet that I didn’t use. A large gift card that I purchased for the birthday And a meal that I didn’t ever get. I left with my family. For a highly rated restaurant I expected them to handle this much much better. Everyone has unexpected issues, but you don’t handle it with a series of lies and string people along just in case they figure out their problem. I wish I never bought a card from them and it will be a while before I even consider going there again! 😡

Ruth's Chris Steak House - Boston
Responded on January 1, 2020

Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including a phone number so that we can reach out to you directly. Thank you!

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OT
New England
1 review
Dined on December 25, 2019
Overall3food3service4ambience3

Steaks were good cuts, but overly seasoned with salt.

L
New England
51 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

Excellent Christmas service at the bar! Food was wonderful!

VO
Oklahoma City
5 reviews
Dined on December 25, 2019
Overall3food3service5ambience3

I was disappointed in what should have been a spectacular dining experience. Anytime a restaurant specializes in steaks and fails at a medium rare filet, that is a big failure. The second attempt was cooked much better but was far from a special steak, it lacked flavor at all, even with what was claimed to be a horseradish crust. Instead of a crust it was more of a tasteless glob of something on top of the steak....... The service was good..... the food, not so much.

Ruth's Chris Steak House - Boston
Responded on December 27, 2019

We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!

Report
OT
New England
1 review
Dined on December 25, 2019
Overall2food4service2ambience3

Service was poor - hostess asked multiple times for our name and was very distracted. When we were finally seated, nobody came to the table for about 8 minutes. Bread arrived before water was poured. Drink orders were not taken until food order. Bread plates (2 out of 4) were dirty. Bernaise sauce was not delivered with order and had to be requested twice. Throughout meal, we had to continually ask for water refills. I would hesitate to return to this location.

Ruth's Chris Steak House - Boston
Responded on December 27, 2019

Many years ago, Ruth Fertel founded our great company based on the most hospitable service and a genuine affection for everyone. Today, all of our team members directly or indirectly serve our guests the way Ruth Fertel always did, with the greatest respect and gracious hospitable service. As such, hospitality is a source of great pride for our company. Please consider sending us a private message with your contact information, including a phone number. Thank you!

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PG
New England
6 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

Everything about this location of Ruth Chris was phenomenal

J
New England
16 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

As always Ruth Chris provides an exceptional experience and Suzanne provided exceptional service

OT
New England
2 reviews
Dined on December 25, 2019
Overall4food5service4ambience3

Overall, we had a excellent meal and experience.
The room was chilly, felt like cold air blowing on us from the vent or outside doors were open at times.
Other than that, food was great. It was very enjoyable eating out for Christmas and we would return again to celebrate at Ruth Chris’s.

TL
New England
5 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

Great food and service!

OT
1 review
Dined on December 24, 2019
Overall5food5service5ambience5

The food is really good. Every little detail, outstanding. Love it!

EC
1 review
Dined on December 24, 2019
Overall4food5service4ambience4

Great food and server! Unfortunately we were sat 35 minutes after the time of our reservation

OT
San Diego
1 review
Dined on December 24, 2019
Overall5food5service5ambience5

Christmas Eve

T
New England
1 review
Dined on December 24, 2019
Overall4food4service3ambience3

Not well prepared to handle New Year's Eve demand. Arrived on-time, but had to wait almost 30 minutes. After that, service was slow and with a lack of synchronization of 1 - drinks 2 - appetizers, 3 - main dish.

T
New England
18 reviews
Dined on December 24, 2019
Overall2food3service5ambience5

I asked for my filet to be cooked "warm pink center" which I usually order as "medium well." Waitress suggested "medium plus." The steak came out red center, i.e., MEDIUM RARE. She did bring out a hot plate to cook it a little more, but didn't help much. And the steak was in parts TOUGH. A disappointment.

BS
New England
17 reviews
Dined on December 24, 2019
Overall1food1service4ambience4

We have had several incidents at Ruth Chris and continue to try them but sadly I think we are done.

The service has gone downhill the quality of the food has dropped we received a steak that was over-cooked they jump through hoops to make it right and then brought us a steak that was undercooked.

I felt badly for the waitress because she was doing the best she could. The people in the kitchen are clearly incapable of providing the quality that we are expecting and the quality Ruth Chris WAS known for.

I appreciate the efforts the manager made by adjusting our bill. The issue is that I would have been happy to pay if I could just received the kind of quality I went there for!

Ruth's Chris Steak House - Boston
Responded on December 27, 2019

We appreciate you writing about your recent visit with us. Guest satisfaction is of the utmost importance to us. We'd like to learn more. Please consider sending us your contact information, including a phone number, so that we may directly address your concerns. Thank you!

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S
New England
12 reviews
Dined on December 24, 2019
Overall5food5service5ambience5

Wonderful service. Terrific meal.
Nice people

KL
New England
4 reviews
Dined on December 22, 2019
Overall4food3service5ambience5

Our family loves Ruth’s Chris and actually are in Waltham the very next night . Unfortunately, the food in Boston is never quite as good. I had to send my steak back which should have been well done... it was completely rare. The hash brown special cake out burnt and mushrooms were cold .

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