Steak is always great, as was the Osso Buco Ravioli - best items on the menu. Unfortunately, OpenTable's GUI didn't mark the happy birthday, so there was no birthday prep done for the table. Although overall the service was great, the service was a little late on a few occasions. On the good parts, without asking, the server brought over a small decanter, even though it was only a $130 bottle of a red blend. The busboy was great, as each time my water glass was empty, he was there to fill it (important, b/c I went on a 25mi bike ride that afternoon). The server had a great demeanor, and was generally very attentive to our needs. First for the bad, the hostess did not bring a black napkin for my wife, who was wearing a black dress, so I had to ask for it after noticing it wasn't at the table. It took a long time before our dinner order was taken, extra bread arrived 7-8min after we asked our server for it (and 10min after we really wanted it), and a side of sour cream without chives for my potato (requested to the food runner) was not delivered until I was done with my steak (and at that point, I was full). Thus by the third time, it was annoying. They may sound like small or petty, but in the process of dinner, it was still missed points of service and did not make it a great night (especially since I was paying for dinner). Instead of getting a 25% tip, I ended up tipping 20%, because, again, there were really good parts to the experience.
While I’ve been to the Boca Raton location many time and always ordered the same filet and shrimp of the special menu! this time it had no flavor what so ever!! and then the banana foster cheesecake was horrible, old and crumbled.
To be fare the rest of my group ordered the ribeye and loved it.
Enjoyed our 36th anniversary there. Very enjoyable dinner especially the 3 course dinner specials. The manager came over & was very nice.
Our server John was terrific.
Dinner was, as usual, great.
Will not be returning due to the poor service! Love the food, but not how we were treated and served!
The steaks and side of sweet potato casserole were outstanding. We were there on a Saturday night. It was crowded and the noise level was high making it hard to carry on a conversation. The service was just OK and I say this because after we were served drinks no one came to the table to check on us and my husband was looking for the waiter or his assistant to get more tonic water for his drink and it took forever until we could get someone’s attention to help us. Then after we were served our meal no one came by the table to make sure everything was satisfactory. The restaurant decor is old and worn and in need of an update.
Will be back because the food is that good.
Food was excellent. Service was excellent. Timing was excellent - not rushed.
Always enjoy this Ruth's I think , of all the ones i've tried it the best one!
Always good , honor reservations and great service
Great food and great service. I indicated that this was a birthday celebration and they gave my husband special attention.
Fabulous food and service. The special which I had was superb.
Excellent food and service
We had a great experience with this restaurant. The service was impecable and the meats very well prepared. We had a few cocktails and we were very happy with the quality of the drinks as well.
Awesome food great service. Good ambiance
The atmosphere the food the service was outstanding. This is definitely a place that I will come back to soon.
Great steaks served the right way, awesome salad and sides were done perfectly
Julian was great! Food was perfect.
The steak was cooked wrong twice
Finally gave up and skipped dinner as my girlfriend was finished with her dinner
I ordered a petit filet mignon and they gave me regular size. I specifically requested the petit size because the taste is better. The waitress told me I would pay for the petit. That wasn't the point.
I also ordered a Pinot Noir 2014 wine and they brought me a 2016. If I had not notice it they would just serve the 2016 wine.
Also the service was terrible.
Almost 15min to replace a fresh bread
Each of our meals was cooked to perfection!
The service was outstanding! Great experience all around.
As always, outstanding.
Food is delicious and service is exceptional. A top notch place and worth the price.
We arrived and there was no one at the hostess station. The valet parking attendant was gracious and tracked the hostess down. After being seated we waited for over 10 minutes for the waitress to acknowledge our presence and we ordered drinks. We had to ask another member of the wait staff to ask our waitress to return and take our order. The waitress returned to our table after an extended period of time after taking our order to inform us they did not have the lobster I ordered.
Called to tell 60 anniversary and 85th
Birthday being celebrated.
Told hostess again when I arrived she said she knew.
No one at restaurant did a thing....
I sang to guests. What an embarrassing event when you take some out make special arrangements and nothing
Always a wonderful experience. The staff is amazing and the food is wonderful.
The occasion was for a birthday which I left specific instructions for dessert and said we would pay for it. The person who took the reservation wrote it down but somehow was not communicated to server so that did not happen. The brussel sprouts were very hard. We asked for them to be put in microwave. They came back with a full plate which was very nice. We did not eat many but asked to take home. When we arrived home and opened them, there were very few there so either we got someone else's or they started to throw away and left us with 4 or 5. Clearly not as good as in the past and very expensive. The waiter was very nice and tried hard to accomodate us.
Every state I’m in that has a Ruth’s Chris I compare. It was the average great service however the food in Greensboro N.C. and ocean city md are still the best
Excellent evening. Food was prepared exactly how we asked to be and the service was exemplary.
We always enjoy dinner here. My son and daughter-in-law were visiting from California and really enjoyed their dinner.
Great service, clean well lit dining room, pretty loud though, steaks were fantastic, au gratin potatoes had too much garlic powder, not a huge variety of wines by the glass, very tasty bread pudding and delicious coffee.
Great dinner with golf buddies. Good company,lots of laughs,very good food an excellent wine selection. All in all a very enjoyable evening.
The worst service I’ve ever had at a Ruth’s chris
Excellent food, service and ambience. Well done.
Several steaks cooked wrong
Steak was okay - portions fair size. Not impressed
Food was great and our server was extremely helpful, friendly, and sweet. Went for our anniversary and we're really glad we did!
One of our favorite steakhouses in the Boca area. Always solid food, service is always above and beyond and the cocktails are always spot on.
Ryan was our waiter. We loved him!