Ruth's Chris Steak House - Birmingham

Ruth's Chris Steak House - Birmingham reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Keith

   Alabama3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Celebrated our anniversary. Great food and great service. Very enjoyable.
   

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2. C

   Caleb

   Alabama1 review

   5.0

   Dined on May 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Joe was our server. We have not been there before until tonight. He made our anniversary dinner special. Food was good, service was great and staff was super friendly all around.
   

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3. L

   Linda

   Alabama3 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had excellent service and a delicious dinner! The complimentary Mother’s Day dessert was a special treat!
   

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4. B

   Brandi

   Atlanta1 review

   3.0

   Dined on May 6, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   The Embassy hotel the restaurant is in was very nice as always. We made a late reservation at 9:45pm due to leaving an event and wanted to celebrate. The server Manny was very nice and easily made sure everyone was satisfied after experiencing some issues which was out of his control. We as a group felt the chef in the kitchen rushed our food and we could tell because it lacked the Ruth's Chris quality. Two guest out of the group ordered lobster mac and cheese. It was running and the cheese tasted very grated and not cooked into the past properly. The loaded baked potatoes were very lack luster with condiments not really being “loaded.” One of the guests ordered Calamari and was never told they could not be made due to the fryer being turned off, so she just watches the table eat with no appetizer. I understand that no one wants to see a large party come in near closing but if we were able to book the reservation at 9:45pm, we should be able to sit and eat. If we are willing to pay our hard-earned money and expected to tip well, the kitchen should have been respectful enough to take their time and prepare everyone’s dish. This visit was very disappointing, but I just can't rate everything a zero because the servers tried to make up for the kitchen's mistake.
   

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5. G

   Guillermo

   Unspecified1 review

   5.0

   Dined on May 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Nothing else to say the drinks came 49 minutes free where ordeed
   

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6. M

   Mike

   Atlanta1 review

   3.0

   Dined on May 3, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   We made a reservation here to celebrate a special family event. It was all good except the restaurant was out of shrimp, along with other shellfish apparently. Seemed odd for a restaurant of this standing/price point. So it would have been great for them to have notified us that they would have limited menu prior to our arrival. That was disappointing.
   

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7. OT

   OpenTable Diner

   San Francisco1 review

   4.0

   Dined on May 2, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Great food - they were training new servers. JP was excellent. Kevin - super nice and genuine, once he learns the menu he will be just fine. Super disappointed that they could not go the sea food tower - ran out of some of the food. So we ordered 2 different shrimp appetizers - server came back and they were out of that as well. Restaurant was not full at all which made them running out of food that more puzzling.
   

   Ruth's Chris Steak House - BirminghamResponded on May 2, 2025

   Thanks for dining with us! We're glad that you enjoyed the food and JP's efforts during your visit, especially with training our new team member Kevin! We are sorry, however, to hear about the seafood tower and other appetizers that we were out of. We always aim to provide the best service to our guests, and we'll certainly take your feedback into account to improve. We appreciate your feedback and hope to see you again soon, when we'll work to ensure that everything is back in stock! Megan Cromwell, Director of Guest Relations
   

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8. C

   Christie

   Chicago6 reviews

   5.0

   Dined on May 1, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Service was impeccable, salads nothing special, but the steaks and drinks were excellent.
   

   Ruth's Chris Steak House - BirminghamResponded on May 2, 2025

   Christie, we're thrilled to hear that you enjoyed your overall experience at Ruth's Chris Birmingham. It's wonderful to know that our steaks and drinks hit the mark for you. However, we're sorry to hear that our salads weren't quite as notable. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our menu offerings. We hope to welcome you back soon for an even better experience! Megan Cromwell, Director of Guest Relations
   

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9. t

   tony

   Alabama2 reviews

   4.0

   Dined on April 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service spectacular. Food slightly overpriced. Wine way too expensive. Need to reconsider wine prices.
   

   Ruth's Chris Steak House - BirminghamResponded on May 1, 2025

   Thanks for dining with us and for sharing your feedback, Tony. We're glad to hear that you enjoyed our service and found it spectacular. However, we're sorry to hear that you felt our food was slightly overpriced and felt our wine prices were higher. We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve our offerings and pricing. We hope to see you again soon! Megan Cromwell, Director of Guest Relations
   

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10. M

    MAX

    Alabama2 reviews

    5.0

    Dined on April 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Brandon and Kevin were great - attentive and friendly. The food was delicious, and they even gave us a complimentary cheesecake for our anniversary!
    

    Ruth's Chris Steak House - BirminghamResponded on May 1, 2025

    Max, we're thrilled to hear that you had a wonderful experience at Ruth's Chris Birmingham! It's great to know that Brandon and Kevin made you feel welcome and that you enjoyed our food. We always strive to provide top-notch service and delicious meals, and we're glad that we hit the mark during your celebration. Thank you for taking the time to share your experience. We look forward to serving you again soon! Happy Anniversary!! Megan Cromwell, Director of Guest Relations
    

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