Ruth's Chris Steak House - Austin

4.3
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1106 Reviews
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$50 and over
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Steakhouse
Looking for a reservation? Call us at (512) 477-7884 and we will do our best to accommodate you. Ruth's Chris Austin is hands down the finest steak house in the capital city. Whether you would like to host a private gathering, relax in our lounge, or treat yourself to the best steak around - Ruth's Chris has it all. Come on down and see for yourself why the Austin American Statesman awarded us "Best Steak in Austin."
What 1106 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.2
service
4.2
ambience
3.8
value
Noise · Quiet
65% of people would recommend it to a friend
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TR
Austin
6 reviews
Dined 7 days ago
Overall4food3service5ambience4

Beau was great!

T
Austin
35 reviews
Dined on January 10, 2020
Overall5food5service5ambience5

John was a superb waiter, and everything was done to perfection. We were a mixture of adults and teenagers, and the wait staff handled everyone's individual requirements perfectly. Due to weather forecast, there were many cancellations, so we felt like we had the place to ourselves, but never felt rushed to leave. Thanks for a great evening!

OT
Austin
3 reviews
Dined on January 5, 2020
Overall5food5service5ambience5

Anniversary go to restaurant! Never disappoints!

VS
1 review
Dined on December 31, 2019
Overall2food2service4ambience3

Our server and bus boy were both incredibly nice. We were seated 45 minutes after our reservation and our steak was tough (we both ordered medium). Overall we were both disappointed in the experience.

OT
Austin
6 reviews
Dined on December 31, 2019
Overall3food4service2ambience2

We were quite disappointed by our visit on NYE. We arrived 25 minutes early but were still not seated an hour later. If I had not complained at that point, I think we would have waited even longer. The hostess was rude and very flustered. The whole place was unorganized and seriously mismanaged. The service was grossly understaffed and slow. The food was very good, but unfortunately not good enough to make the visit a pleasant experience.

OT
Charleston
1 review
Dined on December 31, 2019
Overall1food3service1ambience1

We had a reservation at 7:15 and didn’t get seated until 8:30. The hostess were not apologetic at all.

NJ
Austin
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

The food was outstanding and bar staff were great despite how busy it was on New Year's Eve. However, our reservation via Open Table was not actually a reservation. Ruth's Chris does NOT take reservation for bar seating, despite Open Table offering the option. We waited for seats to open up at the bar and ultimately had a great meal and experience, but others should know for future reservation bookings.

M
Austin
33 reviews
Dined on December 29, 2019
Overall3food4service3ambience4

Decided to celebrate New Years early. Food was good. However the service was only decent. Our waiter was great when he remembered to get back to our table since we were the only occupied table in the area. The rest were seated at the bar. He was very professional, cordial and funny. Only wished he had paid more attention to us.

Ruth's Chris Steak House - Austin
Responded on January 1, 2020

Michelle, it appears that your experience could have been better. We would like the opportunity to learn more and gain your feedback on where we can improve. Please consider privately responding with your contact information, including a phone number so we may speak to you directly!

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b
San Antonio
97 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

Seafood tower is an excellent choice for a large appetizer. Filet was perfect.

k
New York Area
3 reviews
Dined on December 25, 2019
Overall4food3service5ambience4

We had a little problem with an extra long wait due to it being Christmas day and the restaurant was short-staffed. Food was below the normal standard as well probably because the kitchen rushed to make our order at the end. But the manager was very polite and took care of us by waiving the bill. We will be back on a different day, since Ruth's Chris has always been a great experience this experience was a fluke.

OT
Austin
14 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

John, our server, was just wonderful. All of dinner was superb

RF
Austin
1 review
Dined on December 25, 2019
Overall2food1service4ambience5

My wife and I order the steak and lobster plates and both steaks were very under cooked. When we informed our server, he took our plates back to the kitchen and the chef put them under the broiler. When he returned with our steaks, they were BURNT on the outside. We decided not to send them back a second time, but my wife and I were extremely disappointed with the food. We eat out often at high-end steakhouses such as Vince Young’s Sullivan, Fleming's, and Perry’s to name a few; this was our only disappointment at this price point.

OT
Austin
7 reviews
Dined on December 25, 2019
Overall5food5service5ambience4

Our server, Miles, was excellent. The food is consistently delicious. This is our new favorite place for the holidays.

SL
Austin
11 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

Gabriel did a great job waiting on us. He was very attentive and friendly

OT
Austin
1 review
Dined on December 24, 2019
Overall4food3service5ambience5

Service was great but steaks came to the table late, not sizzling and a bit cool. Asparagus was overcooked and hollandaise was cold and coagulated. Definitely not what I am used to here. Disappointed.

J
Austin
1 review
Dined on December 24, 2019
Overall5food4service5ambience5

We had a wonderful time but not all the steaks were cooked to request (my medium rare was cooked throughout with no pink).

FP
1 review
Dined on December 24, 2019
Overall5food5service5ambience5

Ruth Chris Austin is by far the best steakhouse in Austin and the best of any of the Ruth Chris I eat at around the country.

OT
1 review
Dined on December 14, 2019
Overall4food3service4ambience3

They served me the wrong steak, but the waitress fixed the problem and gave the the steak on the house. It did take a while, unfortunately, my wife was finished before I started

CA
Austin
2 reviews
Dined on December 13, 2019
Overall5food5service5ambience5

Victor and the bar staff were thoroughly attentive. He is always a joy when I dine here.

RJ
Austin
1 review
Dined on December 7, 2019
Overall2food4service5ambience2

Very poor service. Main course arrived ahead of salads. Veggies were cold. Steak was perfect which saved the meal. Waiter attempted to correct the issue by “comping” dessert but he ordered dessert for us instead of offering options. Disappointing because we’ve had excellent experiences at Ruth’s in other cities. The Austin restaurant was very sub par and we won’t return.

Ruth's Chris Steak House - Austin
Responded on December 10, 2019

Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Please reply to us directly, or private message us with your contact information, including a phone number, so that we can further address your concerns. We hope you will give us another chance. Thank you!

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J
Austin
1 review
Dined on December 7, 2019
Overall2food3service2ambience3

We have been going to Ruth's Chris to celebrate various milestones for over a decade and after this most recent experience, we just aren't sure we will go back anytime soon. The service was not great - we waited for drink refills, our food didn't come out as ordered and overall, it just seemed like our server was distracted. The food itself was just okay at best and there's just too many other great options in Austin these days to pay this much for average food and sub-average experience.

Ruth's Chris Steak House - Austin
Responded on December 10, 2019

We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!

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JD
Houston
66 reviews
Dined on December 4, 2019
Overall1food2service3ambience3

Not sure what is going on with Ruth’s Chris! The quality is just not there! EVERYTHING we tried to order was “not available”! No sautéed spinach? No tomatoes for the burrata salad? It was not crowded and our waitress tried, but she seemed to be the only waitperson in the restaurant. Did I mention it was NOT crowded?

This was my favorite place for a good steak in Austin. Now, I’m not sure I will come back.

b
San Antonio
97 reviews
Dined on November 28, 2019
Overall5food5service5ambience5

Amazing Thanksgiving evening meal. Seafood tower was perfect for our family as appetizer. Steaks were perfectly prepared.

J
1 review
Dined on November 28, 2019
Overall4food5service3ambience4

This is one of the best Ruth's Chris our family has ever been to. Food was fantastic! This is the way to do Thanksgiving and enjoy it without being worn out.

JR
Austin
9 reviews
Dined on November 28, 2019
Overall4food4service4ambience5

Went for Thanksgiving lunch. Amazing apps, sides, salad, and main dish food, but the dessert was not good. Excellent service. The AC clicked on cold in middle of our sitting (it was in the low 50s outside). A few of our drinks were left empty for long stretches of time.

OT
Austin
8 reviews
Dined on November 28, 2019
Overall5food5service5ambience5

Really enjoyed our Thanksgiving feast! Sawyer and a Katie were fantastic! Really appreciate the staff making it special!

SR
Austin
20 reviews
Dined on November 28, 2019
Overall5food5service5ambience5

The Best Thanksgiving meal in Austin!

SQ
1 review
Dined on November 23, 2019
Overall2food4service1ambience4

I have been going to this Ruths for over 20 years. Normally, you can count on the food being perfect, better than other Ruth's actually. However, this time, the experience was particularly poor and I am concerned that there may have been some management change or something that could cause them to become average.
1. Our service was incredibly slow. We sat at 6:30 and departed at 9:30pm. I watched every table in the restaurant turn once and even twice in some cases.
2. Our waiter was not paying attention and my wife's steak was overcooked big time and my steak was not prepared as I had requested. He was very slow in moving from appetisers to order for main course and I had told him that the boys had not eaten all day in preparation for this meal. (College students that normally don't get a meal like this).
3. One of my sons was having his birthday and after we had not heard from our waiter for close to 30 minutes, they showed up with a desert for the birthday person but did not ever ask anyone else if they wanted desert. We did, so they then ordered and eventually delivered the desert and it was awkward with only a few of us eating at that point.
Normally this place is best of class but I am VERY concerned and so I share this with you so that the next reviewers can identify if there is a n operational problem that consumers should avoid. There are a lot of great places to eat in Austin. Letting a client of 20+ years have this type of experience is just a bad call.

Ruth's Chris Steak House - Austin
Responded on November 26, 2019

We truly appreciate your feedback because it helps us improve. This is not at all the experience we aim to provide. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!

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OT
1 review
Dined on November 18, 2019
Overall5food5service4ambience4

Food was amazing! Service was great as well, but we were set directly next to another table while the dining room was mostly empty (Monday).

Staff were extremely helpful and accommodating. Will be back for sure.

OT
1 review
Dined on November 6, 2019
Overall1food3service1ambience1

Poor service

Ruth's Chris Steak House - Austin
Responded on November 8, 2019

We are sorry to hear this and would like to speak to you further. Would you please send your contact information, including a phone number, in a private reply to us? We appreciate your business and would welcome the opportunity to make this right!

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OT
London
1 review
Dined on November 3, 2019
Overall1food1service1ambience1

Serving staff overwhelmed. Service very slow. Staff looked overworked, tired, sweaty and unkempt. Manager not available. Told he was hiding upstairs? Starters were mediocre. Did not have all cuts of steak available. When steaks arrived, only one out of numerous steak orders was cooked correctly. When the manager came out of hiding, it appeared as if he had just got out of bed. He was rude and aggressive.

Ruth's Chris Steak House - Austin
Responded on November 6, 2019

Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Please reply to us directly, or private message us with your contact information, including a phone number, so that we can further address your concerns. We hope you will give us another chance. Thank you!

Report
SC
Orlando
2 reviews
Dined on November 3, 2019
Overall1food1service1ambience1

Had a reservation for 6 at 830. Upon arrival was told we should of called ahead because they were getting ready to close. Offered us to sit at bar, however would not be able to order off menu. Explained to the hostess that we made a reservation. She was clearly agitated and stated we should of called ahead, however she would get us a table. After 20 mins and 2 more discussions we asked if we could clear a table that was dirty. She cleared the table and sat us. We ordered quickly with the waiter as we knew they would be closing. Food took over 1 hour and 15 mins to prepare. Upon arrival the steaks we ordered were not prepared as ordered ordered and were cold. When the waiter asked we told him the food was cold. He said he would have the kitchen prepare us another one. We all responded no as it was already 10pm. The manager came over to speak with us and apologize. He was lacking in leadership skills and immediately upon opening the discussion began to make excuses about how busy their night had been. There were other customers there while we were there whom also had complaints regarding service and food preparation that I overheard. Would not recommend this restaurant.

Ruth's Chris Steak House - Austin
Responded on November 6, 2019

Thank you for sharing your comments. We want all our guests to experience warm hospitality and that begins right when you walk in our door. Would you please reply directly with your contact information, including a phone number? We would like to learn more so we can improve and would like the opportunity to make things right!

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OT
Baton Rouge
3 reviews
Dined on November 3, 2019
Overall5food5service5ambience5

Our Mel was professional, smooth and very attentive. I was celebrating my Birthday Month. Mel was very knowledgeable and we ordered the Tomahawk Steak for Two. Delicious!

H
Austin
1 review
Dined on November 2, 2019
Overall2food2service1ambience3

My steak and mashed potatoes both came out just lukewarm...the plate was not sizzling and the steak was not hot. The waiter waited for our drinks to become totally dry before refilling them. We only received 2 refills the whole time. The waiter was not very attentive at all. It would take about 20 minutes between each time we saw him. After we had been there an 1hr 45 min with still no dessert, we explained we had to leave to get to a movie that started in 20 minutes. He took the full 20 minutes to get back to us with our check. And then we had to pay after that!!! Why does it take this long when someone tells you they are in a hurry. We were late to the movie which had already started (beyond the previews) by the time we got there. We also did not get to enjoy our desserts which we had already paid for as part of the package because we were so late. Very unacceptable.

Ruth's Chris Steak House - Austin
Responded on November 5, 2019

We strive to provide the type of dining experience that each guest desires and we are disappointed to hear that this wasn't the case. Please consider sending your contact information, including a phone number via direct mesage so we may speak with you further regarding this matter. We hope you will give us another chance!

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MS
Austin
6 reviews
Dined on October 31, 2019
Overall5food5service5ambience5

Always excellent. Service, ambiance and the best steak in town. We found a new great appetizer, spicy shrimp. Amazing. Thanks RC, we’ll be back

OT
Austin
3 reviews
Dined on October 19, 2019
Overall5food5service5ambience5

It was my sons birthday. Everything was wonderful.

OT
Dallas
1 review
Dined on October 15, 2019
Overall5food5service5ambience5

John the waiter was the best ever

MD
1 review
Dined on October 14, 2019
Overall5food5service5ambience5

The service and the food were outstanding. We have a great time and definitively we are going back.

OT
1 review
Dined on October 12, 2019
Overall5food5service5ambience5

Perfect as always. My wife and I love coming here.

ZK
Austin
9 reviews
Dined on October 9, 2019
Overall5food5service2ambience4

The steaks came out just perfect. The wine could not have been better. Service was the best.

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