Ruth's Chris Steak House - Alpharetta

Review summary

1. T

   Tucker

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to dinner for my Wife’s birthday. The food and service were great. We will definitely be back.
   

   Ruth's Chris Steak House - AlpharettaResponded 4 days ago

   Thanks for the feedback, Tucker! We're thrilled to hear that you and your wife had a great birthday dinner at Ruth's Chris Alpharetta. It's wonderful to know that you enjoyed both the food and service. We always strive to provide the best for our guests, and your kind words truly mean a lot to us. We can't wait to welcome you back for another memorable experience! Happy Birthday!! Megan Cromwell, Director of Guest Relations
   

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2. M

   Micheal

   Atlanta Metro

   1 review

   4.0

   1 review

   Dined on September 28, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Great first time experience. Will return in the near future.
   

   Ruth's Chris Steak House - AlpharettaResponded on October 3, 2024

   Welcome to Ruth's Chris, Micheal! We're thrilled to hear that you had a great first-time experience with us in Alpharetta. We strive to provide excellent food and service, and we're glad that we met your expectations. We look forward to welcoming you back soon! Megan Cromwell, Director of Guest Relations
   

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3. J

   James

   Western NC

   1 review

   5.0

   1 review

   Dined on September 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved the veal ravioli. Possibly the best thing on the entire menu !
   

   Ruth's Chris Steak House - AlpharettaResponded on October 3, 2024

   Thanks for visiting us, James! We're thrilled to hear that you loved the veal ravioli and that it might have been the best thing on the entire menu. It's always a pleasure to serve you, and we'll be sure to let Kristen know what a great time you had. We appreciate your high ratings and your kind words, and we look forward to welcoming you back soon! Megan Cromwell, Director of Guest Relations
   

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4. OT

   OpenTable Diner

   Atlanta Metro

   4 reviews

   5.0

   4 reviews

   Dined on September 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a very pleasant time! We enjoyed it very much! Thanks to everyone!
   

   Ruth's Chris Steak House - AlpharettaResponded on October 3, 2024

   Thanks for the review! We're delighted to hear that you had a pleasant time at Ruth's Chris Alpharetta, and it's great to know that you enjoyed our food and service. We truly appreciate your kind words and look forward to serving you again soon! Megan Cromwell, Director of Guest Relations
   

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5. A

   Alan

   Washington DC

   22 reviews

   vip
   5.0

   22 reviews

   Dined on September 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We still prefer Ruths Chris for special occassions: best steaks, best served at uber hot temps best service... in this case Roselle good wine list good sides good cocktails good bartender easy, quiet location.
   

   Ruth's Chris Steak House - AlpharettaResponded on September 25, 2024

   Alan, we're thrilled to hear that you had such a wonderful experience at Ruth's Chris Alpharetta. We take pride in our steaks and the service we provide, so it's great to hear that we hit the mark during your visit. We're also glad that you enjoyed our wine list, sides, and cocktails. Your appreciation for our quiet location and uber-hot temperatures is much appreciated! We strive to make every visit a special occasion and look forward to when we can do so for you again! Megan Cromwell, Director of Guest Relations
   

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6. M

   Mano

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on September 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service, very accommodating, service was excellent with out being intrusive. Food was real good with good size portions. Overall an excellent anniversary dinner
   

   Ruth's Chris Steak House - AlpharettaResponded on September 16, 2024

   Thank you for the 5-star review, Mr. and Mrs. Cifuentes! We're thrilled to hear that you had an excellent anniversary dinner with us! It's great to know that you found our service excellent and our food real good. We always strive to provide top-notch experiences for our guests, and it's heartening to hear that we met your expectations. Thank you for taking the time to leave us this wonderful review. We look forward to welcoming you back for more memorable meals! Happy Anniversary!! Megan Cromwell, Director of Guest Relations
   

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7. C

   Chris

   Atlanta Metro

   19 reviews

   3.0

   19 reviews

   Dined on September 8, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   We took our family to dinner on Sunday at five. We are one of three customers. The waiter staff appeared to be new personally trained. Since the birthday, we nor the like a service and had fun. If I was Routh Chris’s shut down the restaurant on Sundays when we left about 7 PM. There was only two customers.
   

   Ruth's Chris Steak House - AlpharettaResponded on September 10, 2024

   Thanks for the feedback, Chris. We're sorry to hear that you didn't have the best experience with us on your recent visit. It's disappointing to know that you felt our service wasn't up to par and that there seemed to be a lack of training. We're committed to providing exceptional service, and we're sorry that we fell short. We hope to have the opportunity to serve you better in the future, so please feel free to reach out directly if there is anything else we can to do assist in the future. Megan Cromwell, Director of Guest Relations (864) 248-1723
   

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8. M

   Milly

   Hawaii

   1 review

   5.0

   1 review

   Dined on September 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal staff and service. This establishment was my best Ruth’s Chris experience in a very long time. Food was chefs kiss.
   

   Ruth's Chris Steak House - AlpharettaResponded on September 10, 2024

   Thank you for the 5-star review, Milly! We're over the moon to hear that you had such a wonderful experience at Ruth's Chris Alpharetta. It's always our goal to provide top-notch service and quality food to our guests, and we're thrilled to know we hit the mark during your visit. We look forward to serving you again soon! Megan Cromwell, Director of Guest Relations
   

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9. D

   Darlene

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on August 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   You get a nice portion for three people to share and the steak is to die for it's half the hog
   

   Ruth's Chris Steak House - AlpharettaResponded on September 3, 2024

   Darlene, we're overjoyed to hear that you enjoyed your visit to Ruth's Chris Alpharetta! It's fantastic to know that our portion sizes and the quality of our steaks hit the mark. We strive to provide our guests with the best dining experience possible, and it's heartening to hear that we succeeded. Thank you for your kind words and for giving us a perfect rating! We look forward to welcoming you back soon! Megan Cromwell, Director of Guest Relations
   

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10. J

    Janet

    Atlanta Metro

    11 reviews

    vip
    4.0

    11 reviews

    Dined on August 27, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    Food was outstanding - The best meal I have had at any Ruth's Chris, if not the best meal at any restaurant, period. But the service.. Particularly from the "busser" who brought out our courses: Waiting for us to move our plates and glasses so he could set down items - Dropping utensils when clearing - And tipping over our son's steak dish when serving so that around half of the melted butter and seasonings landed on the table (not far from landing in his lap). Expect more from a $300 plus experience..
    

    Ruth's Chris Steak House - AlpharettaResponded on August 30, 2024

    Thank you for your feedback, Janet. We're so glad you enjoyed our food and found it outstanding, better than nearly all the rest! However, we apologize for the service issues you experienced. We strive for a high standard of service that matches the high quality of our steaks, and we regret that we fell short in this regard during your visit. We understand your disappointment and will address your concerns with our team to ensure a better experience for you and your family in the future. Feel free to reach out directly if I can help any further. Megan Cromwell, Director of Guest Relations (864) 248-1723
    

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