Russell's Steaks, Chops, and More
Start your evening with something special from our vibrant menu. With service and quality above the rest, we have pulled out all the stops to create an intimate atmosphere for your dining experience with modern décor and hand-crafted finishing touches
Steaks a bit undercooked. We ordered one medium and one medium well. The medium was medium rare and the medium well was medium. Service was good and overall we enjoyed the dinner but perhaps just an off night in the kitchen. We will be back.
Just the drive in to Russell's I knew it was going to be great. The landscaping and having it lit up with beautiful lights, just gorgeous. The bar, I was amazed how you put shadow boxes together with used bottles. Very creative. The staff was there eveytime to assist. My meal was very good. I enjoyed everything. Oh I almost for got, I did get to see Russell. That was very nice and thats what i was hoping for.I was thinking of looking into staying at the hotel sometime and dinner too. Thank you
If you are looking for an overall high end, wonderful atmosphere, attentive service, and decadent food restaurant to enjoy a romantic or family dinner - no better place to go! Russell is always there to greet you and make sure you are taken care of as well as having his personable staff at your beckon call. Every detail has been thought thru right down to toothpicks at the coat check when you leave! If you walk away hungry or feeling neglected, that would be your own fault.
Thank you Allen for your service and personality and thank you Russell for keeping traditions alive along with wonderful food to experience!
We had never been to Russell’s before and this was absolutely outstanding. We were there for my sons 18th Birthday and it was great. Fantastic food and service. The dinner for two is perfect! I loved the coffee so much I tried to make it at home too. Thank you for a wonderful evening.
I order the lamb chops the size of the lamb chops were small compared to the last time I visit Russell in October, the lamb chops were a lot bigger and I felt like I got my money's worth, this time I felt like I got ripped off.
As always a Wonderful Meal and Outstanding Service!!!
The ambiance is a little dark, which is great for couples, not my fave for a celebration. But it was quiet and enjoyable. My steak was perfect. I ordered a petit filet, medium. The side vegetables were nothing to write home about. The calamari was amazing. Dessert was shared and I got to try the creme brûlée, peanut butter pie, and chocolate ganache. I loved the peanut butter pie, very light texture and peanut buttery. The creme brûlée was excellent, perfect consistency.
I reserved on open table and they called the day of my reservation to make sure we were coming. Our server was very knowledgeable and charismatic. The support staff was quick and professional. They knew it was my mom’s birthday so they made dessert special with a sparkler. Very sweet. I will definitely be back.
Exactly as I expected. Great food. Great service (Tim & Jonathan). Very enjoyable!
The staff was very professional! Our individual waiter was very kind and made sure we were comfortable and had what we needed. This was our first time there so our waiter explained everything to us several times and was very patient with us! The food was excellent! It was a little pricey, but well worth the experience. Would I go there again? Very definitely!
It was my 70th Birthday and it was just perfect. The service and food were terrific and it made my day very special.
As always the service and care at Russell's is outstanding and so is the food. We took my mother there for her 85th birthday and as happened many times before we were greeted by Russell and got to take a picture with him. We also noticed that there was a sign upon entering the restaurant stating happy 85th birthday Pat which was a nice touch. I would recommend this restaurant to anyone for any type of just dinner or special occasion.
Fantastic meal. Excellent service. Perfect place for a special occasion
My husband and I share a birthday and we came in to celebrate! Our server was outstanding!! He perfectly explained specials, recommended items for us that were spot on!! Can’t wait to go again!
We have been to Russell's a number of times for dinner and each time seems to be better than the last. The food was fantastic and our waiter (Mike) did an outstanding job. Look forward to going back soon!!!
Sorry to say we were disappointed, Bruschetta Bread had NO taste, dressings on salads were bland, steaks were cooked to order but again NO flavor. Sausage bread was great as always, lobster was firm and sweet, baked potato has enough shredded cheddar for 12 potatoes. As many times we have been and always enjoy seeing Russell attentive to his diners, this time was different and I question WHY?
I would have given this restaurant 5 stars if we had not encountered delays in being seated. Our reservation was for 7 pm, we were told there would be a 20 minute delay. The delay turned into 45 minutes. We were told that other guests were late because of an accident so that pushed our reservation to a later time. I could not understand how someone else's problem became mine.
My husband and I have our yearly holiday dinner at Russell's in January of each year. It is our treat to our family. We come back each year for our special dinner not only for the food but the excellent service that we are accustomed to. We know from past experiences (going back to Salvatores) that Russell maintains and highly strives for service that is compared to no other venue. Unfortunately, this year, our service did not meet our expectations.
The steaks were prepared as ordered and the baked potatoes were perfect. Unfortunate the chicken Oscar was a disappointment and the blue cheese mashed potatoes were inedible.
This is our 2nd visit in 2 years and it was again an excellent meal. Everything was spot on and the best steak I have ever had. Gary our waiter was very accommodating and added to the ambiance and enjoyable evening.
This was our 3rd time at Russell’s It just seemed like it slipped a bit that why I didn’t give it 5stars . It is still an excellent Restraunt ! I’ll be there again !
Outstanding steaks and port chops, but sides were awful. Mr Salvatore should put his passion for serving the highest quality steaks to include the side dishes. Garlic potatoes are over whipped and are like thick paste, extremely strong flavor and every time we have been there have been luke warm. Chop salad was totally bland I think they forgot to put the dressing on but didn’t say anything as we were with friends. The Bruschetta tomato bread was the worst I’ve ever had. I don’t think he ever samples the sides when they are on a plate being served because as particular as he seems to be I think he would be quite upset. If it’s an outstanding piece of meat you want.....this is the place. That you will enjoy! Side dishes you will be very disappointed in. Beautiful restaurant, amazing detail to everything except the side dishes.
Great food, really appreciated evening, great staff
The only thing that I feel isn’t worth the price are the drinks. $8 for a simple gin and tonic is ridiculous. Sitting at the bar at 4:30 in the afternoon... isn’t that Happy Hour. Upscale restaurants and bars are not above drinks specials. Look Around Town.
Great restaurant with awesome food. Pricey but worth it
Truly a five star dining experience in Western New York. Traditional steak house menu that does not stray too far into culinary excess becoming far to frequent in upscale dining. Service was top notch. Ambience was energetic without being a distraction. Vibrant bar scene. Very classy as only Russ Salvatore can do.
Great food and service!!
I had a business dinner there on a Tuesday night and it was fabulous! Very busy but we were extremely well served and attended to. The meal was unreal, the server was well versed and everything was just top-notch! This will be my "go to" for all future events!
Our 1st visit and was very satisfied from the service to the food. Highly recommended.
Always have had awesome service from the bus boy to the waiter, but not the case this visit. We went out to celebrate with husband and daughters s recent job promotion and were very disappointed in the service. We waited quite a long while after we were seated for someone to bring us menus or welcome us. We had to ask for water refills. We’re never asked if we wanted more bread. We sat with our dirty plates and glasses for a while before they were picked up. Very surprised at the lack of attention to our table. We felt forgotten. Unfortunately very disappointing since Russell’s has always been our go to.
Fine food excellent service nice place
From the time we got there was great. Awesome service everyone is happy and friendly. Food is GREAT. Got steak cooked to perfection, service was exceptional definitely recommend
Our party of five celebrated the holiday season by enjoying a wonderful meal with outstanding service!!!
Service was impeccable. Nice environment. Steak was a bit undercooked but I didn't send it back. Not worth $185 for 2 people.
A warm and wonderful evening! The food was delicious! Our server Alan was superb and a funny guy! Always love making memories! Thank you
Fabulous dinner and service. Thoroughly enjoyed our time there.
Russel's never fails to provide a great dining experience; our favorite restaurant. It's a great gesture when Russel meets and greats you, a very unique experience.
Best restaurant in WNY ,You can’t beat Russell’s EXCELLENT
Overall great time. The only minor complaint would be the seafood bisque was heavy and dark. My lamb chops were a bit rarer than I expected but still delicious. Next time I would most likely order Med as opposed to M.R. knowing the chefs tend to cook a bit less than expected. No big deal will definitely be returning. Our staff was very attentive and professional
Again, I was not disappointed. Staff was great as well as the food. The staff seems to know your needs without having to ask.