The server was very attentive but it took nearly an hour to get our entrees. This was way too long which the server acknowledged even before we said anything. The managers solution was to give us a card for a free appetizer to use during the first two weeks of January. A better solution would have been to offer us dessert with THIS meal. Although the food was hot and tasted great, I am not sure we will return...
food always good but service was very slow on 12/16.. no apologies either
Nice place to eat in Nordstroms. The only issue is the women’s washroom. There is a regular men’s room but only a single “family” room for women, and today four were in line before me. Wait was over ten minutes! There is another washroom on second floor, but totally inconvenient if dining in restaurant.
The Grilled Shrimp and Arugula Salad is outstanding!
My favorite place for lunch!!! Great service and food is always delicious.
The good food and cheerful service can always be counted on for a pleasant lunch.
Have been here with friends several times. Great menu with reasonable prices. Excellent service too.
Ordered a salad-sounded so good on the menu but when it arrived it was just so-so. I feel like the quality of the food and presentation wasn't as good as usual. I'll still go back though-You can't beat the ambience and location.
Normally, I would rave about Ruscello but of late things seem to have changed. The last two times I've ordered the salmon Niçoise salad the salmon has been extremely overlooked. Apparently they changed the type of salmon (and haven't figured out how to cook it.). I gave up on that salad and switched to the shrimp, arugula and corn salad. Again, a great salad until Wednesday. Small shrimp and so much dressing the arugula had shrunk into a little puddle in the middle of the plate!! The worst part was, the manager delivered the food to out table!! I really don't know if the kitchen was slow or the server but the manager knew after 40 minutes we wanted our food!! Six months ago this review would've read completely different. Get your act together Nordstrom!