Ruscello - Nordstrom Ala Moana
Ruscello is located on the 3rd Floor.
Great food, great service and great company.
As always, the food & service were on point, but the restaurant was full & was so loud. We opted to just eat lunch & go out for dessert because my friends & I felt as though we were yelling at one another in order to hear one another.
Service is always excellent the servers are very attentive to your needs. They make sure that the food is what you expect it to be.
We were looking for a place who served pasta as a pre-marathon meal. Guys had pasta, I had the tofu with furikake and miso dressing. All we’re good. Finished by sharing the brown butter pound cake.
Food was not special except for dessert. Salmon dry; descriptions did not say it was spicy. Very noisy. Wait service is fine.
Food was great and server was awesome.
Good selection of food, fast timing, excellent service, convenient location.
Wonderful ambiance with excellent service and food
Got seated immediately upon arrival and our order taken quickly. Food was served fast and always tasty.
This app was great for reserving our reservation. Waitress was friendly our food was great.
Hurray! They had my favorite pear and blue cheese salad on special!!
Love this restaurant
Good food and service.
This chiken meat ball is very tasty and soft. And, tomato souce is good too.
Food was excellent and the service was great also.
Must go on FRIDAYS for their clam chowder chicken soup!
This is one of my favorite restaurants; for any occasion! The only "gripe" i had on this visit was that my salmon was a bit chewy (and hard). Would still go back though.
Sandwiches were okay but could not be cut with the knife provided.
we always enjoy the food. We like the mushroom ravioli, the ahi crusted salad and the mushroom pizza.
The service is outstanding.
Fabulous al fresco dining...outstanding service. My chicken cilantro lime salad (I order it every time) was not up to the usual standard. I still enjoyed the lunch!
The reception is apathetic at best and the staff needs more help or better training to understand how to provide a good dining experience for customers. It is hit or miss if you are lucky enough to have a server who is friendly, helpful, and efficient. The last 4 visits, from the receptionist to the waitstaff were poor and on 3 occasions, were so busy having personal conversations at the reception desk, the diners in the surrounding area learned about the personal drama of one of the workers.
Management needs to set higher standards and expectations and not allow the staff to act like college kids in a dorm.
In general, food is very good. Vegetables that come with an entree are overcooked.
Waited for a really long time. Server took ten 10 minutes to come to table initially. Took another 10 minutes to take our order. The restaurant wasn’t even busy. Food quality was pretty bad. Calamari was cold and greasy. Was also brought a cold greasy pizza (I could see puddles of oil-seriously how could u bring something like that to our table?), definitely not what we ordered after waiting over 30 minutes for it to come. Salad had two pieces of pear.
Then server arrives saying oh that’s not you ordered and apologizes and takes the pizza back. Needed to wait a while to get a new pizza. And getting the bill and processing payment took over 30 minutes.
Server didn’t know how to process a payment by looking up account number with an id. Said she was sorry and i needed to use another payment. I eat there for the nordypoints! It also took the manager 15 minutes to get the bill processed. We were comped a couple of items but I still think I will wait a while before coming back. I used to be a regular customer but the restaurants business shows how people refuse to patronize them for poor service and food.
I’ve never been here for over an 1 hour- today we were there for 1 hr 20+ mins (a good chunk of time) for the staff to figure out how to process a payment?! Ridiculous! Okay a good day we would have gotten our great tasting food within 20 minutes and out of the restaurant less than 45 minutes. I am at the mall to shop not to spend my time waiting. I think I’ll use my nordy card getting points other than dining for now.
Shrimp & arugula salad is always excellent.
We had a great time the table was right ne t to the ocean side window. It was just great.
Food was great!
The service was super nice.
The food is always good and always consistent. Not the best service this time though, which is surprising for Nordstrom...
As usual...excellent service.
Great food and service are things you can expect while dining at Ruscello. I had a great time. I ate the risotto special which I had heard good things about and I was not disappointed. I admit that I have not been to Ruscello s in awhile but upon return I realized how much I miss this place. You really can’t go wrong eating here.
The braised short rib special was outstanding, as was the pear salad. Wish that both of these specials would be put on the regular menu.
Service was also outstanding!!
Keep the signature salads on the menu - love them. Appreciate the selection.
Outstanding food, great service, and ambiance. Our server Patrick was excellent and personable. One of favorite places.
Great ambiance and mood
Server was excellent 👍🏼
Always a great experience at Ruscello’s! The food is consistently good and the servers are always friendly, it’s the go to place when you don’t know where to go.
Shrimp and kale special was tasteless. Shrimp was dry, small and not freshly prepared. Kale salad was bland and serving size, portion was on the skimpy side. Never ordering that again! I usually go there like 2 times a month. Most times the specials are pretty good. But not this one!
We sat by the window, so there was a lot space and great oceanview. Our waitress was very good and the food was great, as usual. I loved that I could choose my own dressing for the salad.
Good place to meet with friends and catch up although a bit noisy - excellent service