Great view and services!
The server admitted there wasn’t enough staff rostered in and they were struggling. The table next to us sat uncleared the entire time. They only offer 1 pot of tea and no additional sandwhiches/sweets if you want more. I would have preferred to pay more to have that option. The food was good and the views spectacular. Overall a very average experience that I wouldnt recommend. Stick to the Plaza or the Ritz.
A beautiful location for a great visit with friends. Loved the tea selection and service was fabulous, made everyone feel like royalty!
This was our first time at the Banff Springs hotel: the room, the view, the service - all of it was amazing. Sad that they no longer bring around the tea cart like I had read in previous reviews, that would have been a real treat. Our server was very attentive and courteous which enhanced the experience. You can't beat the view, that was the icing on the cake.
A lovely experience! Amazing view. Delightful dainties. And a delicious pot of tea.
Adam is one of the best servers/sommeliers we have had
Always a spectacular occasion having high tea surrounded by mountains!
It was a surprise for my dad - it was his 80th birthday and they managed to even find a candle - very delicious food and tea!!!!!
Service was excellent but found several of the non-dessert items to be dry. Excellent tea and desserts. Great view!
Our server Megan was fantastic and professional. She made our experience very enjoyable.
Was a great experience, the view is phenomenal. The service and food was great. Would do it again.
It was relaxing and quiet. Fabulous time had by our group with a fabulous mountain view.
Took 25 minutes after being seated to being spoken to by a server and I had to call them over. I specified 1 was to be vegetarian it came out all meat so it had to go back to the kitchen and although mentioned on the reservation it was not even mentioned by the server that we were celebrating a birthday. I understand I was on destinations but still no excuse for this service
High tea at the Rundle Lounge was spectacular. The view takes your breath away while you sip excellent tea, and taste a variety of menu options.
Wanted to impress my girlfriend from New York with the best Canada has to offer - and the Banff Fairmont's high tea did the trick. The Rundle Lounge offers the perfect blend of Canadian history, Rocky Mountain majesty, and Fairmont fanciness. The tea service was a mix between traditional British thoroughfare of scones and tea sandwiches, with local highlights such as duck, saskatoon berry, and bison.
We went for the last seating of the day and were sat by the window overlooking the mountains. The last group left shortly after we arrived and we had the whole space to ourselves. Service was prompt, food and tea were delicious, and all for a reasonable price. I would definitely recommend this place.