The Rugby Grille is the perfect place to host a variety of events such as corporate business dinners, birthday celebrations, wedding showers, and engagement celebrations.View Private Dining Details
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Mon 1:30PM - 2:45PM 5:00PM - 6:45PM 8:30PM - 11:00PM
Tue - Wed 1:30PM - 2:45PM
Thu 1:30PM - 2:45PM 5:00PM - 6:45PM 8:30PM - 11:00PM
A spectacular evening! The service was impeccable and every part of the meal was outstanding.
Beautiful hotel setting ! However, the service was not up to the standards of the Townsend Hotel.( We expected Quality Superb Service!!!) The lunch menu was very limited! Our waiter was very stand off and delayed with being attentive to our needs. *We were the only African Americans in the restaurant. smh...
Not for us. The waiter, while dressed nicely, just wasn't good enough. They have 4 taps of beer and he didn't know what they were. When asked what beers they carry he hesitated and said 'pretty much all of them'.... Well... in that small 4 foot bar..I don't think so ;).
And when I inquired about the two champagne drinks he replied they were about the same except one had peach. Note: the peach one was made with Prosecco and the other one was made with Chandon Brut. These are not the same.
These are important details as this place is trying to fit into a fancy Birmingham notable hotel.
It didn't stack up. We won't be back.
Great meal, great service, nice atmosphere. My Dover sole was amazing. We will be back!
I perceive that the Rugby is an old standard trying to hang on to its relevance. While the food was truly delicious, the service was a Xerox copy of a copy of what it once was and the prices were outrageous for the value received. I hosted three friends for a get together on a Sunday night. We each had a cocktail, shared the Cheese board (which was the highlight of the meal in my opinion), had mains, desert, and coffee. This amounted to just under $450. As a parting shot, the doorman let the weighty entrance door fall on my mother as we exited....the door literally hit her in the arss on the way out! (as if another sign was needed.)
This place once had so much character and was the it place to see all of the movers and shakers in town. Knowing that I'll never see Bill Bonds holding court in the bar as the Smashing Pumpkins or the LA Lakers walk through the hotel door, I think I'll plan my get togethers somewhere else going forward. There just isn't enough to make me return to this once grand institution.
The service was fantastic. Thanks so much!!
Extremely disappointed and would not recommend. Pricey, hostess and restaurant manager disrespectful but the wait staff were wonderful. Evening clientele were surprising for a respectful town. Definately do not eat dinner there but great for after dinner drink. There are better restaurants for dinner in the area.
I had dinner at The Rugby Grille and I must say I was disappointed with my experience. Food was mediocre for most things. Dishes came out cold. Foie gras was too frozen and essentially impossible to spread. Desert pastry was impossible to eat with a fork, we almost wished we had a knife for desert. Mushroom bisque was delicious though. Service was terrible. Our waiter initially hovered pressuring us to order faster. When asked to tell us about dishes on the menu, a reasonable request at any restaurant but especially at this price point, he read back few words from that same menu we we're looking at. He then followed it up with comments such as "this is self explanatory" and "well do you know what these words mean", which were unhelpful and insulting. After we ordered he essentially disappeared and was rarely seen.
This was the first time in my life I paid $350 for dinner and didn't enjoy my experience. Won't be recommending this place to anyone, and I will not be returning myself.
Hostess wasn't at the stand, we waited awkwardly ~3min. before she showed up. She did not apologize for making us wait and seemed annoyed to be doing her job.
Waiter was fairly new. He was friendly, but didn't know the menu, kept forgetting what we had ordered, didn't bring things out that we had ordered, couldn't figure out how to use an OpenTable rewards voucher, and never came to pick up the check (I had to bring a credit card to the bar to pay).
Food was good, but wouldn't call it great. My wife had French onion soup (good, $10) and the foie gras burger (very good, but $50+). I had seafood crudo (bland and a little mushy, ~$30) and lasagna (really heavy, $38).
The Rugby Grille in the Townsend Hotel is my "go-to" place for breakfast/lunch meetings, happy hour after work and special occasions with my family.
The service is always on point and the food always hits the mark.
I highly recommend it to all of my friends and clients and look forward to many more meals there in the future.
Montgomery was AWESOME!! Really enjoyed the service & his recommendations. Had the venison, which was fabulous. Hubby had the swordfish-so,so.
poorly salted icy side walk
no valet or doorman in sight
lamb chop appetizer poor quality - poor preparation - I expect more from a place of this stature
Your wealthy clientele are not that stupid
10/10 would good back her for dinner and any other meal. The chefs were especially perfect. Chef Paul, and Eric both catered to my diet and made a dish that was extravagant and our server Montgomery was extraordinary.
Wonderful food and terrific service. I recommend this restaurant and for quiet conversation and a refined atmosphere. Rugby Grille is not stuffy or formal, just a lovely restaurant with a sophisticated ambience.
First impression was the hostess, ‘Bria,’ who warmly and professionally led us to our table. I requested via ‘Open Table’ a ‘romantic’ spot for my wife’s birthday; Bria had adorned our table with lovely rose petals and candles, seating us in the small private nook area. Perfect! ‘Bria’ gets 5 Stars!
We ordered a bottle of Rosé champagne, and a Hendrick’s for myself. Both were presented quickly although I wouldn’t rave about the Rugby’s pours - rather meager. The server came to the table and was very ‘enthusiastic’ about what we ‘should’ order, immediately referring us to the most expensive ‘starters’ and main courses on the menu. He kept pushing the Dover Sole for my wife despite her stating she prefers meat to fish. Didn’t matter to him, he just kept insisting she get the Sole. While I appreciate he may have his ‘fave’ selections, it would be preferable were he to temper his enthusiasm with a more ‘listening.’ He ultimately came across as pushy uninterested in anything but getting the order and moving on.
My wife ordered the Onion Soup, noting the cheese was was marvelous, but the soup tasted as though it had liquid smoke – a bit much for her. I tasted it and found it to be divine. Each to their own. I took our server’s suggestion for the Tuna Starter which was very good. The filet was flavorful and excellently grilled and the Brick Chicken was amazing! Perfectly seasoned and faultlessly cooked!
Overall, the primary dinner service side was spotty and inattentive. I’d give the head server a ‘3 Star’ for coming across as insistent & uninterested in attending to my wife. The server who brought our water and breadbasket was excellent! I mustn’t omit the ‘Bread’ service! Rolls and thin breadsticks were warm, and butter stunning!!
Overall, a fine night! The Rugby cost will take your breath away; $10 for valet, $140 for Champagne and $350 - after the 20% tip - is quite the hammer on the senses. Birmingham is expensive, but the Rugby pushes the limit.
Great food, service and decor. I would highly recommend it. It can be pricey however.
Service was very slow and entree was lukewarm.
the best Dover sole anywhere, ever!
Perfect for that power breakfast with great food and service.
Warm atmosphere, friendly professional service in a lovely setting
My wife and I had the pleasure of dining here recently. Our waiter was extremely friendly and knowledgeable. We shared a wedge salad, dover sole and braised short ribs. Yum! The chocolate cake was a very pleasant end to a wonderful meal.
We will definitely eat here again!
Awesome service provided by Montgomery! He ruled!!! Food was great, not cheap, but you get what you pay for, quality!!!!
Rib was to die for, scallops yummy!
We will be back!!!
Outstanding as always. Went for lunch. Superior service and food. The best restaurant in the Birmingham area in my opinion. Highly recommend!
Wonderful night out with my husband! Delicious martinis, great wine, amazing food...and we could talk! No music blasting so loud you can’t have a conversation. The wait staff is lovely and the room is cozy. Just a fabulous date. All around!! Their brunch is also lovely!
First time ever disappointed with Rugby. Hair in our food, waiter no where to be found and didn’t compensate for either.
Impeccable service with excellent food options. Love the ambience. Not your typical restaurant. It's above all others.
We went on a Wednesday evening so I was afraid food would be compromised, however, it was not the case. My steak was cooked perfectly and service was wonderful.
Wonderful evening. Our only criticism was the recommendation of wine was very expensive and that might have been mentioned with the recommendation.
Let’s get this straight....open table has this mis-marked as $30 and under. Most of the entrees run $45+ for dinner. That said, food was good and service exceptional. The old fashion cocktail I had could be better. Have and will repeat.
Very elegant, quiet warm and comfortable with great food and fantastic service.
Food and service outstanding. Very cozy and private.
Only issue was our table which was basically in the lobby... as we were 3 women alone we didn't mind as we saw a lot of activity coming and going. Our night was very lovely and the food was wonderful! Also our waiter was very attentive and sweet!!
The frittata was delicious! We sat near the lobby and enjoyed the holiday decorations and the bustling reception area. Mimosas, Bellinis and Bloody Marys we’re perfect.
Rocko is the best
The food selection and preparation had deteriorated as the price point has increased. The affluent and discerning clientele know and expect better
Excellent restaurant! Best steak tartare ever and wonderful service!
Satisfactory food. I expected more from such a restaurant. Steaks were not done as ordered. Service was excellent.
Food was great and service was amazing. We had a birthday and they brought out a wonderful chocolate cake at no charge. They definitely made the occasion feel special.
We love dining at Rugby Grill, the food and service is excellent.
Food was cold and not very good. Our server was very nice but the table was not cleard in a resonable amount of time.