Though our waitress was excellent and very helpful, the kitchen chef was not able to answer dairy allergy questions about french fries or the bread. Told that the fries were received frozen and the bread, very fresh and good, brought in...no labels to check. I believe that they should be able to address such issues...keep a label and post it in the kitchen! Disappointed little girl who could not risk having either the fries or the bread.
We came here for the first time an celebrated my husbands birthday. We had a party of 6 and a child. From the outside I thought this was a redone Denny's or something but when you walk in we all said WOW! The inside is amazing and we all loved the decor. It right away made us feel comfortable and at home but still at a nice restaurant. Our waitress, Julian (sorry for spelling) was awesome! She took such good care of us. Our food was OUTSTANDING! And all six of us had something different and they loved their dinners.
We are bringing our friends back this weekend :)
The menu selection is a little pricy, but because it was my husband's birthday, we decided to dine at Ruby River Steakhouse. The food is always good.
One suggestion ... with other restaurants, when it is a special occasion, we usually get a complimentary desert. It would have been a perfect dinning experience if Ruby River considered it, especially when the entire dinner, inclusive tip came up to $120!
When we arrived at the restaurant, they did not have our table reservation and said that you, Open Table, had not made a reservation for us and were the worst. They got us in 15' after the time we had reserved. No apologies at all.
Great service and drinks from our bartender Ariel while we waited for a reservation to come up. Service in the restaurant was very good as well. The wine selection left a lot to be desired however. My New York steak was cooked perfectly and was very tender. The halibut was very tasty and moist. The wood blinds in the window behind the bar really need to be addressed. They are old beat up and distracts from the ambience of the restaurant.
I have eaten at Ruby River several times before, but this visit was rather disappointing. The appetizer was great, but the entrees were not. My friend ordered a combo and everything was loaded onto one rather small dinner plate and made eating it rather difficult. I ordered the Chicken Fettucine and did not care for the taste or the consistency of the Alfredo sauce, and the garlic bread was soggy and barely toasted. I had to keep asking other servers for assistance, and one time the manager for pepper for my salad. I will be back, because Ruby River is a great restaurant, but I will cross my fingers.
Filet mignon.. delicious, perfectly cooked.. great sides.. decent prices.. Will definitely go back..
Best steak ever and food was piping hot! Great service too!
Awesome variety of great tasting food for an affordable price .
We came to Reno on a business trip and stayed across the street at the Pepper Mill. A friend recommended this to us, so we went. What a delight, fabulous food and steak cooked to perfection! The value was exceptional and the quality of the food was 5 stars!
We will definitely be back.
The only small downside is they had a big party in the back, so the the service was a little slow. However, they kept us informed and once the food arrived, it was so good and worth the wait!
I love there Oscar style steak it is perfect. They always have great service. Best steak in town.
This was our first time here, but we will definitely return. We have already recommended them to others. The entree's are more than sufficient and delicious. My wife had the prime rib and said it was better than the down under restaurant. I had the peppered salmon on barbecue sauce. This sounds a bit strange but actually complemented well. We would both order these again. Looking forward to going through the rest of the menu.
We always enjoy introducing new people to Ruby River Steakhouse in Reno, since the food and service are consistently great. This was no exception. Thanks, Ruby River, for not letting us down!
Consistently great food, portions, drinks and service. Our bartender, Jessica and server, Rae, were both very pleasant and attentive. Ruby River is always a good choice for dining in the Biggest Little City.
It was pretty busy. One would think if restaurant is generally busy it would be better prepared to handle and deal with customers. Hostess was indifferent, neither here nor there. Service was really good considering waitress was also bartender. Should have a separate bartender so waitress doesn't have double duty. Ribeye was more fat than meat. Was cold by time reached table. Garlic mashed potatoes were luke warm. Wasn't first choice for dinner, more of a last minute decision. My fault for making bad restaurant choice, knew better.