Roy's Waikoloa Bar & Grill
Last time I was here was 15 years ago. Still amazing food and service impeccable !
Roy’s is consistently superb. We have been eating at Roy’s for special occasions for many years.
Way too noisy! Staff was not controlling children running all around, screaming. Parents were oblivious.
I’m sorry to have to say this, but we were very disappointed. I will preface to say that we have eaten at Roy’s in several locations over the years and found it to be remarkable and even talked about it to many friends. However, this time not so good and unfortunately, we have scratched it off our list of special places to eat.
The restaurant was so smokey that our eyes started burning right away. Although we had a reservation, and tables along the window were available, we were seated at a table in the center of the restaurant. My husband had a full view of the kitchen area. My husband enjoys a margarita and the one he was served was “worse than an airport drink” in his opinion. As we waited for our dinner to arrive, my husband kept remarking about the kitchen staff and their long beards that were uncovered. Since he had full view of the kitchen he could see how many “beards” leaned over each plate that was prepared. He could see one plate of fish dinner that was set on the counter top and none of the servers picked it up...he watched this plate for over 15 minutes and said “I sure hope that isn’t my dinner”. As soon as the lamb I ordered was ready to be served...he realized that this was indeed his fish dinner that had been sitting there for so long. Needless to say, it was cold and dry swordfish. We also ordered the signature chocolate soufflé with the hot lava center that he has raved about for years. But as he cut into it, there was no “lava” only chocolate cake. So the entire meal was a $175 disappointment. We will not be back.
Great in all respects! Will certainly return again and again.
We are on the Big Island and have been dining out well all week. The meal there was our favorite restaurant by far. I’ve been dining at Roy’s over many years and it is still one of the best restaurants on this island. BBQ ribs and Roy’s house sushi roll are standouts.
Food was good but check your bill!!! We ordered 4 items, of which 2 were wrongly priced on our bill (one can be an typo, but 2 items???). I loved the hot chocolate lava mouse at Roy's chicago which brought me to this outlet. The mouse isnt the same quality that I remember..oh well!!!
Brussels sprouts were outstanding, as was the rare blackened Ahi with spicy sauce. Shrimp very good too, but baby backs not particularly tender. Very generous servings.
Great food, ambiance, and service!!!
Try the crab crusted scallops - Yum!!!
We wanted to visit Roy's In Waikoloa after having such a wonderful meal at Roy's in Oahu. Again, the food was delicious, presentation beautiful and service top notch. LOVE this restaurant!
Was wonderful as usual except there was an ingredient in my crab crusted scallops that wasn't listed- fish roe. I am highly allergic to fish roe, didn't see it as it was mixed in the green garnish, ate some, had to leave the restaurant immediately with an allergic reaction. They didn't charge me for the scallops!
Unfortunately Roy's has lost its edge. The once preeminent venue has become lackluster. The food, while flavorfull is unimpressive. The waitstaff was distracted and the smoke odor from the kitchen remained in my close once I had returned home. Lastly, the restrooms were not clean. With entrees in the plus $50 range the experience was unacceptable. What a disappointment.
The soufflé was amaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaazing
We always spend Mother’s Day at Roy’s. We even went to Maui one year and had the experience of our life. Lurch the bartender in a Waikoloa is hands down the most entertaining and gifted cocktail artist. The manager Arnie is a jem of a human being. He makes you feel joy. We had so many great food items. The canoe for three is always our start, we had lamb and the fish trio.. everything was so perfect. Just perfect. Then we ordered three deserts! Soufflé (is a must), the crisp and the cheesecake.. to die for. We are in love with Roys.
There is a huge difference between the Roy's in Hawaii and those on the mainland. It is obvious that Roy himself has taken back the Hawaii restaurants. The food is MUCH better and the service is excellent.
Food was great our server was not. He never came other than to take our order and deliver the check... literally. He comped the soufflé which was nice but it didn’t really make up for the fact that he was leaning against the bar watching the rerun of the College World Series game on tv... also noticed he gave the wrong check to the table next to us. Would come back again just hoping we didn’t have the same server.
We've patronized Roy''s at other locations and found this to be the worst. Other than the lady who has led us to our table (gracious and personable), we actually thought of leaving. We were here some years ago and the service was good along w/ the quality of the dishes, which was why we wanted to eat there again; not any more.
Excellent food and service. The pot stickers appetizer with the peanut curry sauce is the greatest thing that will ever touch your tastebuds. The wife had the butterfish which was amazing, I had the mekajiki (swordfish) which was equally amazing, both exquisitely prepared. Well worth the trip, pricing was acceptable, we didn’t pay anymore than we did at any other decent restaurant around there... hey, it is Hawaii afterall, so higher prices for food is expected... but this time I didn’t feel like I was being ripped off with crappy food... the food quality and service at Roy’s was worth every penny.
Our server was fantastic and the food was a close second! My first time in, but I enjoyed the potstickers and meatloaf this time around. We’ll be back to try other selections!
The service was great, appetizers and desert excellent. However the entrees were disappointing.. filet mignon did not melt in your mouth and the sauce tasted like a bottled sauce and the sauce on the butterfish was too strong which spoiled the flavor. We have come to Roy’s for the past 15yrs and usually have an amazing meal.
Excellent food, excellent service. We hadn’t been there in 15 years and were hesitant because of some poor reviews. We ended up being so glad to have gone, as everything was superb!
Great atmosphere fo
I ordered a glass of champagne and was not given the correct champagne. I sent the glass back and then heard a pop, just wondering if I was served the wrong champagne because the bartender didn't want to open a new bottle. The lighting in the restraunt is too bright, and reflects of the windows. I'm sure during the day it's better. Maybe invest in some dimmers or candles. The food was mediocre, especially for the price and what you would expect from Roy's.
Okay, given that it's a chain with un-Hawaiian outposts in cities like Chicago and within easy reach of major Kona resorts. But it's no Merriman's. If you want the real thing, make the drive up to Waimeia.
Andrew, our waiter was excellent. It is nice to be able to order smaller portions of the entrees. The smaller portion of the meat loaf was still good-sized and quite tasty. The macadamia crusted mongchong was also very good.
Let me start by saying I love Roy's restaurants. I have eaten at them all over the country including most of the restaurants in Hawaii. The food quality as always was amazing. Where this experience was a little off was the staff. They seem to have lost a lot of their polish! The staff uniforms were all over the place. Shirts untucked, not ironed, ties all over the place and just overall not game ready. Very disappointed!
Great food and very accommodating to our kids, but very cold. If you get cold quick, dress warm.
Limited menu. Too pricey. Poor ambiance
Our table was in the corner by the bar bad
Location. The food service was terrible and things were not coming out timely or arriving super late. Courses were off and not timed. The butterfish was okay and we enjoyed the salad. The ribs were cold and oversauced and the apps were super greasy. Overall not the Roy’s experience we have had on other islands or in the US.
Thought the place was overpriced for food that was underwhelming. The reception person put at a substandard location and then we were changed to a better table once we asked to be moved. The person who took us to our table made us feel like we were an inconvenience. We live near Roy's and have not been there in some time. Now I remember why.
We enjoyed island friendly, island professional table service from Francis and her runner and bus. A well-crafted vodka martini and mai tai, a frying dragon roll, and we enjoyed the appetizer size butterfish with a side of rice. Perfect. We go back in a heartbeat and we would most certainly ask for Francis.
Like most Roy's, so-so view but the pond is really pretty nice. Lots of glass on the pond side made the place seem bigger. The tables and booths are reasonably spaced.
The service was fantastic as well as the food.
We could not have been more pleased. It was a special event, the celebration of a Birthday. We could not have chosen better. We both chose from the Aloha Menue, which is served fro 5:00 pm to six pm. There were several choices. Everything was delicious. What a great setting; outstanding food and a superb waiter Andrew. Service from the entire wait staff was attentive.
The coconut crusted Butterfish was absolutely fantastic. I highly recommend it.
Overpriced food that is only average on taste. I've been to other Roy's locations and have been happy but not at this one. Only good thing was the service.
Roy's Waikoloa is always amazing. The food and service are excellent, the management is always stopping over to make sure you are enjoying yourself. I highly recommend it you are in the area.
We ate at Roy's on Friday night and the meals were so outstanding that we returned on Sunday night before we left the Big Island to have another dinner. Like the first, it was outstanding.
Food was good but a little pricey. Service was good.
Roy's had excellent fish and service