Roy's Waikoloa Bar & Grill

4.2
1788 reviews
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$31 to $50
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Hawaii Regional Cuisine
Roy's Waikoloa is an upbeat resort casual restaurant featuring Hawaii inspired Euro-Asian cuisine. European cooking techniques with an emphasis on local ingredients and bold flavors. An extensive "food friendly" wine list is also available.
What 1788 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
food
4.3
service
4.0
ambience
3.7
value
Noise · Moderate
79% of people would recommend it to a friend
5
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m
San Francisco
24 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Last time I was here was 15 years ago. Still amazing food and service impeccable !

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RS
Tahoe
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

Roy’s is consistently superb. We have been eating at Roy’s for special occasions for many years.

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F
Los Angeles
12 reviews
Dined on May 13, 2019
Overall 4food 4service 5ambience 4

Way too noisy! Staff was not controlling children running all around, screaming. Parents were oblivious.

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D
Central Coast
4 reviews
Dined on May 12, 2019
Overall 2food 2service 3ambience 1

I’m sorry to have to say this, but we were very disappointed. I will preface to say that we have eaten at Roy’s in several locations over the years and found it to be remarkable and even talked about it to many friends. However, this time not so good and unfortunately, we have scratched it off our list of special places to eat.

The restaurant was so smokey that our eyes started burning right away. Although we had a reservation, and tables along the window were available, we were seated at a table in the center of the restaurant. My husband had a full view of the kitchen area. My husband enjoys a margarita and the one he was served was “worse than an airport drink” in his opinion. As we waited for our dinner to arrive, my husband kept remarking about the kitchen staff and their long beards that were uncovered. Since he had full view of the kitchen he could see how many “beards” leaned over each plate that was prepared. He could see one plate of fish dinner that was set on the counter top and none of the servers picked it up...he watched this plate for over 15 minutes and said “I sure hope that isn’t my dinner”. As soon as the lamb I ordered was ready to be served...he realized that this was indeed his fish dinner that had been sitting there for so long. Needless to say, it was cold and dry swordfish. We also ordered the signature chocolate soufflé with the hot lava center that he has raved about for years. But as he cut into it, there was no “lava” only chocolate cake. So the entire meal was a $175 disappointment. We will not be back.

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QA
Palm Springs
9 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Great in all respects! Will certainly return again and again.

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AG
San Francisco
4 reviews
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

We are on the Big Island and have been dining out well all week. The meal there was our favorite restaurant by far. I’ve been dining at Roy’s over many years and it is still one of the best restaurants on this island. BBQ ribs and Roy’s house sushi roll are standouts.

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JN
Chicago
5 reviews
Dined on May 10, 2019
Overall 3food 4service 3ambience 4

Food was good but check your bill!!! We ordered 4 items, of which 2 were wrongly priced on our bill (one can be an typo, but 2 items???). I loved the hot chocolate lava mouse at Roy's chicago which brought me to this outlet. The mouse isnt the same quality that I remember..oh well!!!

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NS
Los Angeles
19 reviews
Dined on May 10, 2019
Overall 4food 5service 5ambience 5

Brussels sprouts were outstanding, as was the rare blackened Ahi with spicy sauce. Shrimp very good too, but baby backs not particularly tender. Very generous servings.

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JC
San Francisco
6 reviews
Dined on May 8, 2019
Overall 5food 5service 5ambience 5

Great food, ambiance, and service!!!
Try the crab crusted scallops - Yum!!!

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JG
Minneapolis
11 reviews
Dined on May 8, 2019
Overall 5food 5service 5ambience 4

We wanted to visit Roy's In Waikoloa after having such a wonderful meal at Roy's in Oahu. Again, the food was delicious, presentation beautiful and service top notch. LOVE this restaurant!

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AE
Hawaii
1 review
Dined on May 5, 2019
Overall 5food 3service 4ambience 5

Was wonderful as usual except there was an ingredient in my crab crusted scallops that wasn't listed- fish roe. I am highly allergic to fish roe, didn't see it as it was mixed in the green garnish, ate some, had to leave the restaurant immediately with an allergic reaction. They didn't charge me for the scallops!

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OT
Seattle
6 reviews
Dined on May 4, 2019
Overall 2food 2service 2ambience 2

Unfortunately Roy's has lost its edge. The once preeminent venue has become lackluster. The food, while flavorfull is unimpressive. The waitstaff was distracted and the smoke odor from the kitchen remained in my close once I had returned home. Lastly, the restrooms were not clean. With entrees in the plus $50 range the experience was unacceptable. What a disappointment.

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MB
1 review
Dined on May 4, 2019
Overall 5food 5service 5ambience 5

The soufflé was amaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaazing

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DB
1 review
Dined on May 4, 2019
Overall 5food 5service 5ambience 5

We always spend Mother’s Day at Roy’s. We even went to Maui one year and had the experience of our life. Lurch the bartender in a Waikoloa is hands down the most entertaining and gifted cocktail artist. The manager Arnie is a jem of a human being. He makes you feel joy. We had so many great food items. The canoe for three is always our start, we had lamb and the fish trio.. everything was so perfect. Just perfect. Then we ordered three deserts! Soufflé (is a must), the crisp and the cheesecake.. to die for. We are in love with Roys.

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T
Phoenix
36 reviews
Dined on May 3, 2019
Overall 5food 5service 5ambience 5

There is a huge difference between the Roy's in Hawaii and those on the mainland. It is obvious that Roy himself has taken back the Hawaii restaurants. The food is MUCH better and the service is excellent.

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D
Hawaii
2 reviews
Dined on May 3, 2019
Overall 3food 5service 1ambience 4

Food was great our server was not. He never came other than to take our order and deliver the check... literally. He comped the soufflé which was nice but it didn’t really make up for the fact that he was leaning against the bar watching the rerun of the College World Series game on tv... also noticed he gave the wrong check to the table next to us. Would come back again just hoping we didn’t have the same server.

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PT
1 review
Dined on May 3, 2019
Overall 1food 4service 1ambience 1

We've patronized Roy''s at other locations and found this to be the worst. Other than the lady who has led us to our table (gracious and personable), we actually thought of leaving. We were here some years ago and the service was good along w/ the quality of the dishes, which was why we wanted to eat there again; not any more.

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OT
1 review
Dined on April 30, 2019
Overall 5food 5service 5ambience 5

Excellent food and service. The pot stickers appetizer with the peanut curry sauce is the greatest thing that will ever touch your tastebuds. The wife had the butterfish which was amazing, I had the mekajiki (swordfish) which was equally amazing, both exquisitely prepared. Well worth the trip, pricing was acceptable, we didn’t pay anymore than we did at any other decent restaurant around there... hey, it is Hawaii afterall, so higher prices for food is expected... but this time I didn’t feel like I was being ripped off with crappy food... the food quality and service at Roy’s was worth every penny.

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JS
Orlando
9 reviews
Dined on April 30, 2019
Overall 5food 5service 5ambience 5

Our server was fantastic and the food was a close second! My first time in, but I enjoyed the potstickers and meatloaf this time around. We’ll be back to try other selections!

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LP
Hawaii
1 review
Dined on April 27, 2019
Overall 4food 3service 5ambience 5

The service was great, appetizers and desert excellent. However the entrees were disappointing.. filet mignon did not melt in your mouth and the sauce tasted like a bottled sauce and the sauce on the butterfish was too strong which spoiled the flavor. We have come to Roy’s for the past 15yrs and usually have an amazing meal.

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OT
San Francisco
34 reviews
Dined on April 25, 2019
Overall 5food 5service 5ambience 5

Excellent food, excellent service. We hadn’t been there in 15 years and were hesitant because of some poor reviews. We ended up being so glad to have gone, as everything was superb!

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OT
Hawaii
2 reviews
Dined on April 24, 2019
Overall 5food 5service 5ambience 4

Great atmosphere fo

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R
Portland
1 review
Dined on April 23, 2019
Overall 1food 2service 3ambience 1

I ordered a glass of champagne and was not given the correct champagne. I sent the glass back and then heard a pop, just wondering if I was served the wrong champagne because the bartender didn't want to open a new bottle. The lighting in the restraunt is too bright, and reflects of the windows. I'm sure during the day it's better. Maybe invest in some dimmers or candles. The food was mediocre, especially for the price and what you would expect from Roy's.

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ML
New York Area
41 reviews
Dined on April 23, 2019
Overall 2food 2service 3ambience 2

Okay, given that it's a chain with un-Hawaiian outposts in cities like Chicago and within easy reach of major Kona resorts. But it's no Merriman's. If you want the real thing, make the drive up to Waimeia.

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t
Los Angeles
126 reviews
Dined on April 22, 2019
Overall 5food 5service 5ambience 4

Andrew, our waiter was excellent. It is nice to be able to order smaller portions of the entrees. The smaller portion of the meat loaf was still good-sized and quite tasty. The macadamia crusted mongchong was also very good.

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RF
Las Vegas
11 reviews
Dined on April 16, 2019
Overall 4food 5service 3ambience 3

Let me start by saying I love Roy's restaurants. I have eaten at them all over the country including most of the restaurants in Hawaii. The food quality as always was amazing. Where this experience was a little off was the staff. They seem to have lost a lot of their polish! The staff uniforms were all over the place. Shirts untucked, not ironed, ties all over the place and just overall not game ready. Very disappointed!

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OT
1 review
Dined on April 14, 2019
Overall 4food 5service 5ambience 3

Great food and very accommodating to our kids, but very cold. If you get cold quick, dress warm.

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BP
Seattle
8 reviews
Dined on April 14, 2019
Overall 1food 1service 3ambience 1

Limited menu. Too pricey. Poor ambiance

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JK
1 review
Dined on April 12, 2019
Overall 1food 2service 1ambience 1

Our table was in the corner by the bar bad
Location. The food service was terrible and things were not coming out timely or arriving super late. Courses were off and not timed. The butterfish was okay and we enjoyed the salad. The ribs were cold and oversauced and the apps were super greasy. Overall not the Roy’s experience we have had on other islands or in the US.

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DP
San Francisco
2 reviews
Dined on April 11, 2019
Overall 2food 2service 2ambience 1

Thought the place was overpriced for food that was underwhelming. The reception person put at a substandard location and then we were changed to a better table once we asked to be moved. The person who took us to our table made us feel like we were an inconvenience. We live near Roy's and have not been there in some time. Now I remember why.

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T
Hawaii
69 reviews
Dined on April 11, 2019
Overall 5food 5service 5ambience 4

We enjoyed island friendly, island professional table service from Francis and her runner and bus. A well-crafted vodka martini and mai tai, a frying dragon roll, and we enjoyed the appetizer size butterfish with a side of rice. Perfect. We go back in a heartbeat and we would most certainly ask for Francis.

Like most Roy's, so-so view but the pond is really pretty nice. Lots of glass on the pond side made the place seem bigger. The tables and booths are reasonably spaced.

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OT
Palm Springs
3 reviews
Dined on April 11, 2019
Overall 5food 5service 5ambience 5

The service was fantastic as well as the food.

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DS
San Francisco
19 reviews
Dined on April 10, 2019
Overall 5food 5service 5ambience 5

We could not have been more pleased. It was a special event, the celebration of a Birthday. We could not have chosen better. We both chose from the Aloha Menue, which is served fro 5:00 pm to six pm. There were several choices. Everything was delicious. What a great setting; outstanding food and a superb waiter Andrew. Service from the entire wait staff was attentive.

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DB
Chicago
1 review
Dined on April 9, 2019
Overall 5food 5service 5ambience 4

The coconut crusted Butterfish was absolutely fantastic. I highly recommend it.

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KM
Oklahoma City
1 review
Dined on April 9, 2019
Overall 3food 2service 4ambience 4

Overpriced food that is only average on taste. I've been to other Roy's locations and have been happy but not at this one. Only good thing was the service.

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WB
1 review
Dined on April 8, 2019
Overall 5food 5service 5ambience 5

Roy's Waikoloa is always amazing. The food and service are excellent, the management is always stopping over to make sure you are enjoying yourself. I highly recommend it you are in the area.

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JF
Washington DC
3 reviews
Dined on April 7, 2019
Overall 5food 5service 5ambience 5

We ate at Roy's on Friday night and the meals were so outstanding that we returned on Sunday night before we left the Big Island to have another dinner. Like the first, it was outstanding.

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DH
1 review
Dined on April 5, 2019
Overall 5food 4service 4ambience 4

Food was good but a little pricey. Service was good.

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M
Philadelphia
6 reviews
Dined on April 4, 2019
Overall 5food 5service 5ambience 4

Roy's had excellent fish and service

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JF
Washington DC
3 reviews
Dined on April 4, 2019
Overall 5food 5service 5ambience 5

Anniversary

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