Roy's Waikoloa Bar & Grill

4.2
2853 Reviews
$31 to $50
Hawaii Regional Cuisine
Roy's Waikoloa is an upbeat resort casual restaurant featuring Hawaii inspired Euro-Asian cuisine. European cooking techniques with an emphasis on local ingredients and bold flavors. An extensive "food friendly" wine list is also available.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 2853 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.4
food
4.3
service
3.8
ambience
3.8
value
Noise · Moderate
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EI
EvaI
1 review
Dined 3 days ago
Overall5food5service5ambience4

We had a wonderful and very tasty dinner with appetizers and the surf and turf dinner. The service was excellent in these times with social distancing and Covid. We look forward to another wonderful meal there.

OT
OpenTable Diner
Edmonton
4 reviews
Dined 4 days ago
Overall3food5service1ambience3

Food was outstanding as usual, although the molten lava cake was disappointing in comparison to previous times. The service started off good but quickly declined and we found we were waiting long periods of time for plates to be cleared and the bill to be brought over. There was no food quality check for our main course or our dessert. Improvements in service would have made this 5 stars over all.

t
viptrufflelover
Portland
25 reviews
Dined 4 days ago
Overall5food4service5ambience3

Ahi and Butterfush dishes were wonderful!

SF
SF209
San Francisco
5 reviews
Dined 4 days ago
Overall5food5service5ambience4

Great food (especially the fish dishes) but very rich; couldn't finish my meal after appetizers. Avoid as the last night in Hawaii so you can get a leftover box for the next day.

D
vipDock
Chicago
30 reviews
Dined 5 days ago
Overall4food4service5ambience4

Very good experience

SS
ShaunS
Las Vegas
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

Our server Brandon was the most charming and engaging server we had on our trip. He was knowledgeable about the menu items and made fantastic recommendations. The soy glazed butterfish entree was “the best fish dish I’ve ever tasted” according to my father. To note, the boar rangoons and chocolate soufflé were magic. Thanks Brandon!

AL
vipALANT
Philadelphia
179 reviews
Dined 5 days ago
Overall4food4service4ambience4

Slightly different menu than previous. Butterfield very good as was combo beef rib/shrimp. Tables for separated for Covid. Well serviced. Certainly will return.

RG
RayG
1 review
Dined 5 days ago
Overall5food5service5ambience4

Roy’s never disappoints. The service was excellent! The food was excellent! And the Mai Tais were the best ever! We’ll come back again and again.

N
Noraleegee
New Mexico
11 reviews
Dined 5 days ago
Overall4food5service4ambience5

We had a lovely evening at Roy’s. I think like everywhere else, they are struggling with getting help. Our server seemed extremely rushed. We had asked for a list of wine by the bottle. We never got one so finally just ordered a glass, after the meal came. Everything was very nice, it just wasn’t top notch like it has been in the past. The food was spectacular as always.

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall3food3service2ambience3

We were really looking forward to this dinner and went into it with expectations on the lower side, because of other reviews. There was maybe two servers for the whole restaurant, so very slow but also very friendly. Food was good, not great. Dessert was comped due to slow service (it took 20 mins), but tasty. We will not be going back until we know the experience has improved.

k
vipkellyames
Los Angeles
9 reviews
Dined 6 days ago
Overall1food1service4ambience1

Roy’s used to be amazing but this place has steadily declined. I will say our server was very lovely and support staff helpful. The condition of restaurant is awful, chairs all torn and worn out, run down. The food was maybe a 3/10. I had to send my fish back twice cause it was drowning in syrupy sauce. This place used to be iconic and it has such an opportunity and captive market in Waikoloa but it needs a serious facelift and a lot more attention to detail on good food.

OT
vipOpenTable Diner
Phoenix
3 reviews
Dined 6 days ago
Overall1food2service2ambience1

Restaurant badly needs updating - cushions on chairs crumbling, walls dirty - very poor upkeep. Limited menu, some items not available. Would never return

NL
vipNickL
Omaha
10 reviews
Dined 7 days ago
Overall1food2service1ambience1

We are frequent diners at Roy’s in Scottsdale. It is a wonderful restaurant. This Roy’s was an absolute disappointment.

From the time we sat down, we had to request silverware which was delivered without napkins. We then requested napkins.

The furniture was dated and worn. It took a long time to get any service. When the food finally arrived, it was lukewarm.

We would be hard pressed to visit or recommend this Roy’s.

DL
DavidL
Palm Springs
8 reviews
Dined 7 days ago
Overall3food2service2ambience3

Waited over 20 minutes for cocktails to be served. Dinner salad was served before cocktails. Disappointed in crab cakes.

RP
RebeccaP
Orlando
2 reviews
Dined 7 days ago
Overall5food5service5ambience4

Wonderful food and service. Excellent wine selection.
Arnie our waiter was friendly, attentive and informative.

MJ
vipMikeJ
Orange County
3 reviews
Dined 7 days ago
Overall3food2service4ambience3

Food has definitely gone down in quality. Understaffed and not adapting to it. Interior worn out and tired looking.

h
heleneh
San Francisco
8 reviews
Dined on January 10, 2022
Overall2food3service4ambience1

We have been to many Roy’s over the years and this was just the worst. The setting was indoors with the AC at full blast, and felt like a diner. The food was mostly over cooked. The staff was pleasant.

JC
vipJenniferC
San Francisco
7 reviews
Dined on January 9, 2022
Overall1food2service2ambience1

What a disappointment. We were there many times in the past . Not sure if because of covid. The ambiance was horrible. No table cloths the lights were high. It was freezing inside. The wait staff was no where to be found. There was some promise as the appetizers were pretty good. The fish was tender but overly saturated with seasoning. The rib-eye tough. Had to seek out anyone to pay the bill $400 such a disappointment

OT
OpenTable Diner
Central Coast
1 review
Dined on January 9, 2022
Overall3food3service5ambience4

Kitchen was very slow. Wait staff was excellent. we arrived at 6:15 pm with a reservation. Wine, appetizer and meal were ordered by 6:30 pm. Received wine and appetizers by 6:40 pm.
Did not receive main course until 7:40 pm.. several tables in our area appeared to express concern about the time it was taking for their meals also.

M
Montanan
Montana
9 reviews
Dined on January 7, 2022
Overall5food5service5ambience5

Great dinner for our first night in Hawaii. The ribs are amazing, tender and flavorful with a hint of spice. The butterfish was outstanding as was the bok choy and forbidden rice. The molten chocolate desert completed a perfect meal.

LW
LynneW
Montana
2 reviews
Dined on January 7, 2022
Overall4food4service5ambience5

Our meal last night was incredible! Heather (our waitperson) was SO knowledgeable, personable and welcoming. Kai was also very helpful and charming. I would double the stars if I could! A wonderful, memorable evening.

DA
DonA
Vancouver
2 reviews
Dined on January 7, 2022
Overall3food3service5ambience4

The ribeye steak had a lot of fat and one part was charred despite I ordered it medium rare.

OT
vipOpenTable Diner
Hawaii
6 reviews
Dined on January 7, 2022
Overall5food5service5ambience5

Always great!

PB
vipPBLocal
Central Coast
47 reviews
Dined on January 7, 2022
Overall5food5service5ambience5

Delicious food, lovely view and ambiance and friendly service.

KG
KarenGardens
Hawaii
3 reviews
Dined on January 6, 2022
Overall5food5service5ambience5

Food, service --wonderful. Couldn't have been better. Loved the Wild Boar Rangoon--Amazing smokiness. I had Ono (fish) which which had a lightly spicy sauce accompanying it. My companion had Mahi Mahi encrusted with macadamia nuts. We will return.

PA
PeterA
Chicago
1 review
Dined on January 6, 2022
Overall4food5service4ambience2

The service staff was great, the food was awesome. The ambiance was not so good

OT
OpenTable Diner
Edmonton
1 review
Dined on January 5, 2022
Overall2food2service3ambience2

Not our typical Roy’s experience.

CM
ChristineM
1 review
Dined on January 5, 2022
Overall5food5service5ambience5

Loved our time at Roy's. Food was delicious, service prompt and caring.

OT
OpenTable Diner
1 review
Dined on January 4, 2022
Overall3food4service2ambience2

Ordered surf and turf for $63 and it came out well done, both ordered medium one medium rare, and lobster over cooked. We sent it back and second time was perfection however both times it was not wrapped in bacon as described. Appetizers were ok - crab cakes nothing s special and seem pre made. Ahi tuna was good not amazing. Chocolate lava cake was great and heaven pours on the drinks. Ambience very plain and kinda cold - not a warm Hawaii vibe. Overall for the price and reputation I’d say it was average which was a bit disappointing.

KS
KarinS
Hawaii
3 reviews
Dined on January 3, 2022
Overall5food5service5ambience5

Great place to eat excellent food.

L
Local1
Los Angeles
9 reviews
Dined on January 3, 2022
Overall5food5service5ambience4

Server and manager were great, in addition to all the other staff! They make customers feel so welcome!

VL
vipVickiL
Phoenix
2 reviews
Dined on January 1, 2022
Overall5food5service5ambience5

Great service and food was delicious

w
wandzia
Phoenix
5 reviews
Dined on December 31, 2021
Overall5food5service5ambience4

Food and service weee excellent but the decor is very outdated and for an upscale restaurant to not use tablecloths makes the whole dining experience feel like eating in a cafeteria. Expected better of the locale but the food and service did not disappoint.

JC
JCreviews
San Francisco
4 reviews
Dined on December 30, 2021
Overall3food3service4ambience3

Roy's is not what used to be. Atmosphere and food were just mediocre. We were seated in a dull dark space. No table cloth or placemats. No decor in restaurant. Felt more like a casual bar and grill than "Roy's." I hope this is just because of COVID and the management can eventually step it up.

MU
vipMikeU
London
12 reviews
Dined on December 28, 2021
Overall5food5service4ambience4

Food was excellent. The butterfish is amazing. Our reservation was at 8pm and they were out of a lot of things on the menu. But there were still excellent choices as left and it was our first time. Make sure you get there earlier than we did. The service was very attentive and friendly.

c
cyadluxexp
1 review
Dined on December 25, 2021
Overall3food3service4ambience1

Entrance window was full of finger prints. The waiting area was dirty (leaves). Table and chairs is run down. The ambience at outback or denny’s is better. Food and drinks tasted good but the presentation was very poor.
I used to love Roy’s for their ambience and food (taste and presentation). Quality has gone down.
If you like the seared ahi, Outback seared ahi is comparable. The drinks is comparable to any other restaurants in town. The soufflé, I have not found anywhere on the west side of the island.

D
1Dizzymiss
Detroit
5 reviews
Dined on December 24, 2021
Overall2food2service1ambience2

Food did not meet expectations, Service slow, bill was overcharged by $150 ! Free dessert didn’t make up …waiter appeared to be impaired .Roy needs to take his name off this train wreck.

m
vipmarkm
New York Area
15 reviews
Dined on December 24, 2021
Overall2food3service2ambience2

I have been here about 15 times and loved it every time but for some reason on X-mas eve something was off - the food, the service and the attentiveness. Also we sat next to someone speaking at the top of their voice that unfortunately could not be avoided. I will go back - the place is a 10 out of 10 but if this is not anomaly - I don't know......may eat in more.

B
Bigislandgilfoodie
1 review
Dined on December 24, 2021
Overall1food1service3ambience1

I will never go back to Roy’s again! We ordered food, took over two hour to get, the meat was so tough we couldn’t cut it or chew it… the restaurant needs remodeling, I know we r in a pandemic, but at $51 for a meal pp that we didn’t eat was not worth it.., I’m sorry to write a negative comment but it’s not the Roy’s that I went to in the padt

JH
JuliH
Thailand
3 reviews
Dined on December 24, 2021
Overall5food5service5ambience5

My family and I enjoyed a delicious meal and wonderful service at Roy’s on Christmas Eve. A memorable way to celebrate a special occasion. We look forward to dining at Roy’s!

FAQs

Roy's Waikoloa Bar & Grill offers takeout which you can order by calling the restaurant at (808) 886-4321.

Roy's Waikoloa Bar & Grill is rated 4.2 stars by 2853 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.