Roy Yamaguchi is known the world over for pioneering Pacific Rim Cuisine - a melding of bold Asian Spices and European Sauces always with a focus on local ingredients and fresh seafood. Our vast array of unique, seasonal menus are sure to please even the most discerning guests.View Private Dining Details
Excellent as always.
Great service from the hostess to waiter. Managers are always around. Food is great. We had a seafood combo and lobster tail. Also plenty of lobster in the bisque. Desserts, chocolate molten cake and upside down pineapple cake is outstanding! Except for one Waiter we had in the past, we've only had great experiences here!!!
It took almost an hour for entrees to arrive. When they arrived, one of the orders was incorrect. This type of delay is very frustrating for a business lunch when participants have 1:30 meeting. At least the waiter comp'd the incorrect order.
I made a mistake by reserving a table for 6 people, but the restaurant was so helpful they were able to accommodate us for adding an additional seat. The food was very generous and delicious. The waiters were scrambling to serve everyone, wish they had more helpers.
Not the old ‘Roy’s’ of yesteryear.
Food very formula, bland, except for the ribs (which were excellent), needed soy sauce on everything.
Generally speaking, the place had “No Soul.”
Very disappointing as it was a fave haunt back in the day, not just in Hawaii, but Pebble Beach and of course
When we arrived, we were seated in the bar area of the restaurant instead of the regular dining area of the restaurant. At first the service appeared to be descent, unfortunately this changed once we placed our order. When our dinner was served both entrees were cold. We had ordered an appetizer, which the waiter forgot to submit with our original order. He did apologize for this; however, it was a big disappointment as we were looking forward to eating some Poke. The price of the food was not worth the quality and taste of the food or the service.
It was a bit noisy for a business meeting - hard to hear, and we were closer than comfy to the next table. It took a long time for the food to come out. But the food was good and the service pleasant.
Our walk to restaurant with great food!
Unless you like cream cheese in your sushi, avoid this place. Typical chain restaurant fair - unhealthy and not authentic at super high prices
We first went to Roy's in Hawaii. We've been going to them everywhere ever since. The one in San Francisco is true to form. The pineapple-infused martinis are cold and refreshing. When we order an entree, we do so based on the sauce, not the meat. In other words, I don't know if I am having chicken, pork, beef, or fish when I visit Roy's. None of that matters. "I'll have whatever dish your chef is putting that sauce on." In my case, I had Maui onion potato chip crusted Opah because it came with an orange chutney sauce. It was great.
Our service was excellent - our wait person was always pleasant and thorough in answering any questions we had. We will definitely go back!!
Had the Roy's Trio today -- salmon, tuna, and of course the butterfish!
Never fails to satisfy, and my clients were very impressed, too.
“Lets just say i wouldn't recommend Roys restaurant to anyone”
Dropped in and ate at the bar, as we’ve done before. Very relaxing with great service and food. Never gets old.
Excellent food and a very good server. Quite pricey but good food and selection
Candlelit and cozy, attentive server, mediocre food- definitely not worth the price. We tried the lobster bisque, wedge salad, butterfish and seared tuna- all OK. We were definitely expecting better in San Francisco! The one part of the meal that was actually delicious was the lobster/bacon/ truffle Mac and Cheese.
It was great! Delicious food amazing service!
Service was amazing and so was the food.
Hawaiian Fusion? Not this place. Drinks-expensive, too sweet. Ordered Roy’s Famous Mai Tai, Roy’s is supposed to be Hawaiian Fusion, one would expect a Hawaiian flair to the bar delivery, it came in a simple glass with a slice of pineapple—no cherries, no cocktail umbrella. Food-so/so. On the phone when making reservation was told the menu was Prix Fixe but on ordering food it looked more like an à la carte menu. This is supposed to be Hawaiian Fusion but does a Filet with mac and cheese strike you as Fusion? Potstickers looked & tasted more like cold perogies; a bit chewy, bland and tough— couldn't really identify a lobster taste. The crispy chicken spring rolls although had an appealing citrus flavor were cold & very oily. Lobster Bisque was Hot in both ways, steaming and 'Very Spicy". My Filet Mignon came with 5 fries - must have had a run on potatoes. My friend ordered the Filet & Lobster, Filet looked more like a NY Cut Steak. Dessert no different that at Applebee’s who now owns all mainland Roy's restaurants. Bathrooms are “Unisex, by the time we used them they were filthy and the floors wet. Parking: told over the phone “Oh there’s street parking.” You ever try to park at a downtown San Francisco Street? There is no valet parking, give yourself enough time to find parking; on my 3rd go-around the block I was able to pull up behind a car leaving the area 15 parking spots up the street from Roy’s. Upstairs dining area looked no different than the back room of some strip mall Chinese restaurant with no windows and tables crammed into a small space, we elected to be seated in the main floor dining area. Ambience: NONE—Roy’s is advertised as a Hawaiian Fusion restaurant; this was Valentines Day, no roses or flower arrangements on the tables, no Valentines décor at all, only a few vases with plastic flowers on the window sills. Candles-cheap plastic battery operated candles & no table-linen, we asked for one. For the price we expected a better experience.
I would have given Roys a five star for food and service except for two issues. My fillet of Alaskan Cod served me was the tail end of a fillet, narrow and thin. Sent it back, and received in place a wonderfully cooked appropriate piece of fish. My wife ordered wine with her main meal, and it was delivered late, well into her meal. Other than this, it was a wonderful evening event.
It was a four course meal and i thought we were given several choices that looked good. The best part of the meal were the appetizers. The pork ribs and the lobster potstickers were great. The miso soup was one of the best I had ever had. The entree was what you'd expect so good not great. And the dessert was basic but alright. The drinks were reasonably priced - jalapeño margarita!! Valentine’s Day so take it with a grain of truffle salt.
fabulous restaurant great menu and coming back in april
We went at 6pm with reservations we made 2 months ahead of time. We were taken from the front of the restaurant passing every single empty table as we walked all the way to the back.
We were seated next to a wall that cut the back of the room only to find out on the other side of the wall was the bathroom toilet. Had a great dinner listening to about 50 toilet flushes in an empty restaurant.
Really Roy's this was the best table you can offer to someone who reserves 2 months ahead and comes in on your most empty times?????
I've been to this Roy's over 6 times and this time the menu was changed and different than the original Roy's in Hawaii. Too bad. Prices were very high for the value. Fish (okah) was dry. My friend had a server accidentally drop a sauce or something on her clothing. Not all the original Roy's menu items were on the menu. This is a nice place if someone has never experienced Roy's in Hawaii but this restaurant has ventured away from the original theme somewhat.
Excellent food. We had salmon and ahi. No one prepares it better. Wine list is not strong.
I have been to a Roya in Hawaii and found it to be worth the price. However, the SF experience did not hold up. The scallops were tasteless as was the shrimp and rice dish. The appetizer platter we ordered was very good, 2 in a canoe for 4. And my dining companions enjoyed their mixed seafood and mixed fish grill. Hawaiian martini was delicious. But our satisfaction didn’t match the 400 dollar check.
Our service was impeccable! From the moment we sat down until we were leaving the restaurant, they made us feel welcomed and special. The food and desserts were amazing. The ambiance was nice/romantic, but not too stuffy. We live 35 minutes away, but would make the drive to dine here again.
I've been going to Roy's for many years although it has been awhile since my last visit. They have a great happy hour, which I was glad to see was still excellent. We started with appetizers at the bar and then moved to sit down to an early dinner. Loved the 1000 point dinner as we were dining by 6pm. The food, as always, was fabulous. At the bar we had parmesan fries, the famous ribs and a sushi roll. For dinner we had a wedge salad followed by the always delicious misoyaki butterfish and the scallops with the black rice which had a hit of coconut in the sauce. Yum. The prices though seem to have gone up significantly - the fish dish was $46 and the scallops were $40. This pricing might work on vacation in Hawaii in a location where there are limited options, but for here seemed quite high, even for SF. At a minimum, I would hope for a bigger portion at those prices. Excellent food and service but I was glad I had a gift card!
High class service for our anniversary! We got comped, gifted, and cared for. It was amazing!
Jose, our server was knowledgeable and engaged. Unfortunately my glass of Alamos Malbec was stale and laden with sediment, changing the taste. I brought it to their attention but really didn't get addressed.
A very nice spot for a business meal. Server was a bit pushy about long-lead time desserts (asked us 3 times) but otherwise pleasant. Entrees were great!
Delicious food and very friendly service. Just wasn't quite as good as Roy's in Hawaii, but I may be unfairly judging because many things are just better when you're in Hawaii.
ALL AROUND STELLAR.
Service was great, food was great and we will be back.
Fantastic the food was great and sushi was the best!!
Service was a bit slow in the beginning. Had to wait over 15min before our waiter came to the table Seemed as if you were understaffed for the amount of customers that night.
Otherwise I live Roy’s
We had a great time a Roy's San Francisco , the food was good and we found that ambiance was good too
All the appetizers were fantastic. Can’t wait to go back. Free street parking at 6:00pm.
3 rd time writing- crab fried rice a fav but
always different, this time no flavor less savory , last time less crab , first time best
but much greasier
Since the restaurant is open for reservation, I think that they should wait to the last client in the agenda.... When I arrive , as soon as I have my table, an employee told me that I have to choose the food fast, since the kitchen was going to close in 10 minutes.... do I need any other comment ? ......