Known for our Pacific Rim Cuisine, our vast array of unique, seasonal menus are sure to please even the most discerning guests. Roy's contemporary Asian furnishings and original Hawaiian artwork provides the perfect backdrop for your next event of 10 to 250 guests. Full buyout also available.View Private Dining Details
We are long-time fans of Roys at all locations (been to original, Waikoloa, Chicago and Orlando).
Our last two visit, we could have had better server response time. We seemed to wait a long time for initial contact from our actual server, as well as several courses, even though the restaurant was not crowded.
Great service from Beth. The food is always great and unique.
This meal was absolutely wonderful! The steak was perfect. The sides were delicious. The atmosphere and service could not hAve been better.
Great waiter. Exceptional
Roy’s was great. I enjoyed everything. Roy’s has become one of my favorite restaurants. I am recommending it to all of my family and friends.
I’m a server myself and was very disappointed in my choice to celebrate Valentine’s Day here. Paid $45 for a steak that honestly looked like a bubba burger patty, I’ve had better $10 steaks. my girlfriend got a NY strip and it looked like a Walmart steak too. I could have gotten past that part but the service was pretty bad, the place was 1/4 full, our server only had one other table and my girlfriend and I felt like we were at the very bottom of her priority list.
Post Valentines Day dinner due to my travel schedule. Enjoyed a wonderful meal and top notch table service from David who, simply put, enhanced an already great evening. Highly recommend the Roy’s trio and their signature Chocolate Soufflé! Will be back again, for sure! Mahalo to the great staff at Roy’s!
Food and service was awesome
Not their best evening.
Two of us ordered filet mignon temperature medium. Twice both steaks were served very rare, almost raw. The third time was a charm and we both enjoyed our steaks. Unfortunately our wives had finished their meals.
Management handled the situation just as it is written in the textbooks.
We will try it again as every house can have an off night. They made it right, showing that they deserve another chance.
We love Roys but haven't been there in quite some time. We were disappointed with the service and the change in menu. This experience did not live up to what we expected from an evening at Roys
Birthday. We were treated to a very nice dessert
I had a lovely time. The food was wonderful and so was the server.
Great food and service.
Music was weird. Food was great. Service staff was challenged by the large number of patrons. Valentine's day.
Went for Valentine’s Day for the surf and turf. Took over 30 mins to get seated for our reservation. We went for the lobster special and it was a whole lobster without the tail removed and cleaned. For a high end restaurant and the amount of money we paid that is unacceptable. May not eat there ever again.
We went to Roy's for Valentine's Day. Despite having an OpenTable Reservation for 7:30, we did not get sat until close to 8:15. The server was amazingly friendly and helpful, but everything else about the experience was bad. There was a forced Prix Fixe menu and upgrades weren’t allowed at all. The entire place was noisy with no music playing, at least not audibly. My Caesar salad looked like it was assembled at Walmart and stored on a counter. Then, my $70+ New York Strip was served with a side of Cold Lobster Macaroni and Cheese. We took our desserts to go and still didn’t get a chance until close to 10pm because the pace of service was so slow. When we arrived at home, we found that the red velvet dessert they bagged for us was scattered all around the container as if it had already partially eaten or carelessly assembled. I get that Valentine’s Day business is going to have an effect on experience, but don’t bring that many people in if you can’t afford to give them a worthy experience.
I was advised my friends that Roys was an amazing restaurant to go to. I decided to book a reservation 3 weeks in advance for Valentine's Day. Not only did we wait for 25 mins after our reservation scheduled time. We also didn't receive food for an hour and a half after we sat down. The food came out and my dish was decent at best and my girlfriends was terrible and it was chicken. Like how hard is it to make chicken. Ended up leaving very displeased and spending a fortune on food that Olive Garden could have made better.
We waited over 30 min until a server finally came to the table. We waited another 20 min for a drink. I asked the server to bring something special to the table sense it was our 16 year wedding anniversary. We got nothing!! ( all I wanted was a plate with writing of happy aniversary) The food was delicious as always. I spoke to the manager Alex but unfortunately he was too busy. I do understand it was Valentine's Day. Regardless I got charge for a Sangria we never had and worse our food took over an hour before we finally got an appetizer. Crazy horrible experience. Roys is my favorite place, but not sure now sense it was nothing like before.