- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
We walked by the evening before and decided to try it…..
Terrible service. We waited over 1 hour for our food that was partially burned and partially not done.
The server was not even apologetic until she dropped the check at our table.
Too many other places to choose- so skip this one!
A little hidden gem!
Excellent food, can’t wait to go back !
Great food, great service
We came here for a birthday celebration and we were treated very well. Our waitress was wonderfully attentive and we enjoyed our meals.
Roy never disappoints. Everything is meticulously prepared by Roy. it’s important to not be in a rush because every bite is worth the wait for it to be hand-crafted for you. The crab cakes are divine and I’m so happy that the large house salad is back because it’s fabulous. Had a perfectly cooked piece of salmon on top.
What a wonderful surprise! The chef Roy, clearly a terrific cook and a hippie, created home-made deliciousness of our pork loin with sautéed apples and the BEST chicken Marsala we have ever had. The homemade potato pancakes were heavenly as was the clean, fresh and beautifully constructed large house salad. The artwork in the restaurant is modern and interesting. Please visit Roy and support this talented man. Bills fans are especially welcomed.
The restaurant accepted more reservations than it could handle, although it didn’t look crowded. We arrived at 7:45pm and our food did not arrive until 9:30pm. The waitress was very understanding and kind but the kitchen was out of her control. Chef Roy was unable to keep up. It was a bad experience. The chicken picatta we ordered was fine but we inhaled it as we were so hungry. The kind waitress comped my beer and offered us dessert and a post prandial drink but it was late and we just wanted to go to our hotel. We won’t be returning to Roy.
We love Roy! The food is so flavorful, the ambiance is unique and special. Roy himself is great. We will always be back!
Excellent service and food quality. Kitchen seemed to lack staff, food did take a long time despite the restaurant being at about half capacity.
Roy is one of the best restaurants in Santa Barbara.
This was the first time we have been back in person to Roy since the pandemic. It was nice to be able to be there in person rather than have the food delivered. As usual the food was excellent and the prices were very reasonable. The outside tables were very nicely spaced apart and the space was attractive. Unfortunately, the street noise from the passing cars made it difficult at times to hear the waitress and to converse. I think Roy did the best he could under the present COVID-19 circumstances!! I still would highly recommend going there.
Everything under their control was great.
Seating was out side due to orange tier and it was 6:30...a little traffic noise.
The food was great, the people friendly and the price is very attractive!!
With a reservation and arriving on time, we were seated but didn't get any attention for over 10 minutes...not even an "I'll be right with you". One server for all the tables and the bar? We left Roy an hour and half after our reservation time. The entree was very good and Roy was kind enough to check in with us at the end.
Bread was doughy in the middle. Asked about it they said that was normal. Can't serve raw bread dough to my toddler. Took 3 different glasses of wine to get my Pinot Gris served. My spouses Appletini was pure vodka no taste of apple. Soup was luke warm. Salad was decent good dressing. Spouse's homemade pasta and seafood was ok, wine sauce was over powering of alcohol. My poke was good, Marsala sauce was good. Creme Brule' tasted like torch gas on the camerlized sugar. Waitress was nice, was her first day but still needed some work at the job.
Our meal was absolutely delicious! We have lived here for 22 years and I can't believe it has taken us that long to discover this great restaurant. Yes it is very weird with Covid and this is obviously not what it's normally like (outside and a bit chilly) but the food was outstanding and a very good value. We hope they make it through this nightmare pandemic. We will definitely be doing their take-out often in the mean time!!
Loved Roy's! Great food on their pandemic special menu. Reminded me of the 3 course meals I had in Paris. Cocktails were fantastics, enjoyed the wine and the chocolate mousse for dessert. Restaurants like this make it a treat to enjoy eating out again in the pandemic. All employees were diligent in their hygiene and outdoor seating was well set up and comfortable. One of the highlights of my recent weekend in Santa Barbara. Would eat here again.. definitely a place I'd be a regular at if I was local.
Nobody greater us. Nobody acknowledged us. Customers were frustrated. Were not being tended to. Zero service. Had Thanksgiving reservations at 6:30, made 30 days prior. Arrived 6:15. The hostess did not say hello. Nothing. Horrible experience. Waiting 75 minutes total and standing outside. Customers were not receiving salads/bread/food or dessert. The one waiter was very overwhelmed. One busboy, one hostess. No service. We left. We have been a loyal long time diner at Roy for 10 years. Never did get food. Had to beg for water.
Roy was completely overwhelmed on Thanksgiving, which resulted in the worst Thanksgiving meal ever for our family. It took 30 minutes to seat us and another 30 to take our order. They neglected to tell us that they had run out of bread, mashed potatoes, and gravy by the time we were served. They also ran out of one of their two dessert choices. The worst was when they served us the minuscule pieces of pumpkin pie, the creme anglais had been replaced (as my son found out when he took a big bite of it) with HORSERADISH SAUCE. Who does that and offers no apology, but just slaps down a bill?
There was NOT enough help on Thanksgiving, who does this ??? No hostess, no bartender, two waitstaff for an entire place. Arrived at 6, seated at 6:10,drink order taken at 6:25,food order taken at 6:50, had to beg for soup, being diabetic and almost ready to faint (after waiting for 35 minutes, they ran
out of bread, (how do you run out of bread??? never got DRINKS or salad, finally got soup at 7:15, walked out at 7:45, NO FOOD...HAPPY THANKSGIVING. Worst experience I’ve EVER had in any restaurant.
Food was good, but a few heat lamps would've helped immensely. It was
really crowded on Thanksgiving, and all did the best they could under the circumstances.
Went for Thanksgiving, they overbooked and we waited a while for our table. The server tried to put us in a corner by the door where people were all standing waiting for tables and for their takeout orders. I told her we would not sit there and have people right on top of us as we were eating.
She finally brought us over to a normal table it took her forever to bring drinks we had to beg for water and for napkins several times.
It was a prefixed course menu that came with bread when we asked for it she said they ran out.
Then the turkey was supposed to come with mashed potatoes when it came out they were potato pancakes I asked her why she said they ran out of mashed potatoes.
The sides were very skimpy, tried to get a bit more stuffing, but she never brought it and I gave up at that point. The dessert was so tiny it was ridiculous.
The tables next to us were complaining and some people got up and left. We should’ve left.
This was a train wreck, I came in from Chicago to spend Thanksgiving with my son. What a disappointment and embarrassment. I would never go back to this place, really one of the worst dining experiences I’ve had.
The restaurant had the incorrect menu posted on their website. When we arrived it was a different fixed menu at a higher price, but less value for the money. I am assuming they didn’t have enough staff to handle the business because the service was lousy and we were the first seating of the evening. The food was not even edible. The salad was okay, the soup was bland and the turkey was dry. We ate only a few bites and left. Would not recommend this restaurant.
It was 8 years ago when we were in Santa Barbara last and I remembered what a fantastic meal I had at Roy’s We were back into town this week and we were ecstatic to find Roy open and still serving exceptional food and the best Long Island ice teas around. Their pandemic special is unbelievable for quality,quantity and price. Roy is a treasure
We were first to arrive just as the restaurant opened at 5pm, and we were quickly ready to order, but the waitress somehow got distracted, and after seating two other couples some 5-10 minutes later, took their orders before returning to us. As a result, we were got our food an hour and 15 minutes later after the other two couples. The food was good, but we had no intention of spending two hours before we could finish our meal.
We love Roy and have never been disappointed. The Covid precautions were spot on and we felt very comfortable with our dine in experience.
What a great value for a $20 prix fixe menu! Terrific chicken Marsala and ravioli, plus all of the included courses delicious.
Possibly the best value high end dining experience in Santa Barbara.
Menu was bland, waitress was hard to get a hold of, our steak had to be remade 3 times to make sure it was medium rare and not a bloody mess. Drinks were over priced and felt like the alcohol was being skimped out on. $20 meals but not worth the experience.
We sent three sets of guests there on the same weekend and, as always, they came back very happy. Roy is one of our highest recommended dinner spots for our guests when they visit SB.
We had a delightful time at Roy's! It was our Anniversary and Santa Barbara is our favorite day trip. Roy's has built some outdoor seating and although there us some street traffic it's not bad and they are in a great location. The menu they are running is fantastic! Soup, salad, entrée...everything fresh (they make their pasta from scratch), delicious and all for an incredible price. We will definitely return to Roy for another incredible dinner.
Love Roy’s! Delicious, intimate, local!
Great value and fun to sit outside.
Amazing we love ROY!
Probably a better restaurant under normal circumstances but the constrains from the virus did not help them
It took 30 minutes to receive our drinks. 45 minutes before we received our appetizers. Waiter and waitress did not check in with us while we sat endlessly. It took 1 hours and 20 minutes to receive our entrees. Food was lukewarm. Overpriced. Manager was not assisting his team. He walked around aimlessly and never even talked to diners waiting for their food. Do not eat here. Horribly mismanaged.
We had to wait 35 minutes past the reservation time, which was no big deal. Cars going down the road with very load thumping music were a little annoying. Soup and salad had no flavor and hardly any of us ate it, main courses were not good. Steak was mostly fat and gristle, beef Wellington was probably about 3 ounces of meat. There were veggies on the plate, which did not show on the menu and one of us who hates veggies got grossed out. Service was terrible. Waitress came by every 15 minutes and threw the next plate at us. Drinks ran out and were never refilled. Had to ask for everything twice. Guess you get what you pay for
I feel terrible writing this review during such a tough time for restaurants. I also should note that the restaurant stated Open Table kept their reservations active even though they were booked. We kept seeing people show up and have to be turned away. It is important to note the place only had 6 or 7 actual places for people to be seated when we arrived, so they could really only accommodate that many. Our table had been given to two other patrons, and the waitress asked them to move. We were at a 2 top with 3 people, so we started off very cramped.
The menu options are essentially a choice of entrees with soup, salad and dessert for $20, which sounded like a great deal, and their menu looked good. Unfortunately for us, that night only one waitress/hostess was working, and the owner was in the kitchen cooking. We did not see any other staff, although they could have been working in the back. It appeared they were a bit over their heads. We ordered the raviolis (2 orders) and spaghetti. After an hour, we had only received soup - which we had to ask the type bc it was never told to us (Potato Leek - served lukewarm but not bad). Our salads never came, and when we asked about them, the waitress apologized and said she forgot. We told her to forget about the salads as we were hungry for entrees. She told us they had to hand make the raviolis so that was why they were taking so long. The “marinara” sauce was the consistency of tomato soup and an odd dark color. This was in both the ravioli dish and the spaghetti. ravioli were flat, not stuffed with anything and uncooked,not al dente. The meatballs were over done and hard to chew. What was more puzzling, is they added some sautéed vegetables to the already soupy plate topped with what appeared to be canned beets. The food was just really bad. As I stated, this place could have just had an off night - where no one knew how to make the items on the very limited menu. Heard beef well is good as well as chicken Marsala.
We loved our date and 3 course meal! Highly recommend
Love the food very good
Roy is rated 4.3 stars by 333 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.