Great overall experience. Loved the food and ambiance. The staff was fantastic and it was a fun night.
The buffalo Reuben was very good, I would recommend more sauce such as Thousand Island dressing. My wife and I were very pleased with the buffalo Reuben
Great food & friendlier service
Food was excellent except cold. Service very spotty. Noone seats you, waitress appeaed a couple of times, very 'hotel bar' feel.
We didn't expect a hotel restaurant and we're cautious going in since a loud convention event was across the atrium. Inside was calm and turned out to be a great sports bar find.
Great food bad great service
I had the grilled cheese and tomato bisque
Why did I think that the negative reviews for Root 25 on Yelp, OpenTable and Google would not apply to me? Stupid! We picked Root 25 for a early dinner (4PM) for 3 of us. Since we knew we wanted to sit & talk, we didn't want to go somewhere that was either too loud or that would push us out. Here at least, we could spill over to the Hyatt lobby if necessary. Except for some folks at the bar, there was no one around when we arrived. We waited for 5-10 minutes and then actually went into the kitchen & asked a very nice, conscientious worker who did not speak much English for help. He found the manager, who seemed confused as to what to do with us. We asked, "Do you serve food & are you serving now?" He said yes & told us to sit wherever we liked. We asked about the patio area the restaurant stated it had. "Uh, this is actually our patio area" he sheepishly replied. Hmmm. We chose a quiet table. "Uh, you're sitting in our breakfast area" the manager said. The service was terrible, just like every poor online review stated. You can't blame the kitchen for being the culprit because we had extended waits to(1) get the menus(2) get the glasses for water 3) get the water, all before anyone even showed up. We chose appetizer: cheese plate, calamari, veggie flatbread. And we waited. Truthfully when the food arrived, the presentation was nice and it all tasted good. WAY OVERPRICED for the portion size but at least you didn't feel like spitting it out. The service continued to be terrible. We decided not to order anything that needed to be cooked. When the server came back to see if we wanted dessert, we said yes, just to see how long it would take to get the dessert menu. The menu arrived...about 10 minutes later. The bill for 3 appetizers, 2 bowls of soup, & a salad was $80 before tip. All I can say is this was one of the most inadequate dining experiences I have ever had.
I blazed through nearby OpenTable restaurants to find something open, beer-centric, and in the Tech Center. The reviews for Root25 seemed good and the name indicated a craft focus, so I reserved and arrived within 25 minutes. I was disappointed to see that this was a hotel bar, but rather than leave committed to giving it a whirl. The tap list is uninspiring, carrying baseline fare from larger Colorado breweries. (Think Avery IPA, Odell 90 Schilling, etc.--good, but common.) We decided to order appetizers as a test to see if we'd stay for dinner, and after about 5 minutes a waitress swung by to take our drink orders. The gemelli mac and mashed pea bruschetta were quite tasty, but they took more than 20 minutes to arrive. The timing discouraged another food order, so we lingered a bit over apps and closed out. Pricey, gimmicky, and not a destination spot. Fine if you're staying in the hotel on an expense account, but if you have a car and don't mind a 10-15 minute drive, there are way better options in a better price point within striking distance of this hotel.
I took my girlfriend here for Valentines Day and could not have been happier. The food was delicious, the service had zero flaws, and the ambiance was perfect. The noise was very low so it was great. They spread out the guests to make everything more spacious and even offered us a larger table. My girl was very impressed and called it a great find. I will be coming back in the future.
The food was decent, but the service was terrible. It took 2.5 hours for an appetizer and dinner. It took our waitress a very long time to do anything. 10 minutes to get drinks, another 10 minutes to come back and take our appetizer order. It took about 25 minutes to get the appetizer after we ordered it. It was a cheese plate, nothing cooked. The entrees weren't hot when they came out. Seemed like they had been under the heat lamp for awhile since the plates were hot but the food was not. The food tasted ok, although it was nothing special. We won't be going to Root 25 again.